Dispassionate service. Not comfortable to have to turn to one side to get my nails done. Did a poor job painting my toe nails. Fast and efficient but would not go there again read more

Once again very disappointed, on May 24, around 12:39 , my sisters as d I received mani pedi, my sis pay because my birthday, never offered beverages my sis asked for a glass of champs for my birthday, everyone else had a beverage we should not have to ask, my sister Kelley had mani wanted extra menu, her manicurist gave her some cream rub nasty to her, my sis and I had mani wanted extra ped, my girl I think Nicki, wore glasses, no top or base coat, had to ask, it was not a top notch operation u lost 3 customers read more

I went for a pedicure. Nails were rough and uneven. Horrible and unsanitary place. Also when you pay extra for callous removal your feet should be smooth when you leave. read more

This is such a beautiful place. This was my first time here and Joanna did such a great job on my nails and feet; she was also very friendly! 10/10 experience. read more

Horrible experience , will never come back. Stopped in randomly and the experience was poor from the beginning. As a male who goes every few months for a pedicure I would tell you to go some where else. They're plenty of Nail & Spa shops with better service and similar price. read more

I went in today for a gel mani and basic pedi (not gel). The woman who did my nails rushed completely and they turned out all bubbly. I asked her kindly to fix it which she rushed again telling me it was the chemicals in the polish. Once again, they turned out horribly so I had to ask another person to fix it. She did a great job, seemed to be the owner because it was an easy fix for her and she was super nice. I asked someone why I was charged $90 for both when the gel mani was $40 and my toes should have been $33. Turns out I was charged for a gel pedicure although I didn't ask for that, and when I got home I discovered that my toes were all bubbly just like my nails were. Super disappointing, especially since I don't treat myself to something like this normally. read more

I was looking for a new place to get a pedicure and I came across Miya Nails & Spa. I didn't have an appointment and they took me as a walk-in. I got the pedicure that was $40, I can't remember the name. They also offer a beverage with your service. Freya did an amazing job. Probably the best pedicure I had! She massaged my legs for like 10 minutes each. I'll definitely be returning. read more

Miya Nails & Spa - Wine & My Leg - Nail Salons Near Me - Richmond, Virginia

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My fourth time visiting, because I like the location and it's pretty. However, not a friendly atmosphere. I went last evening for a regular manicure and was given a polish change, after saying a regular manicure several times. read more

Been going there for a year now !!!! Wendy is great !!!! Love the place so nice and clean, and last long time. Love it will keep going back. read more

Miya Nails & Spa - Gel - Nail Salons Near Me - Richmond, Virginia

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Amazing Salon! High quality work with reasonable prices. Clean location with excellent customer service. Been a loyal customer for 3 years now and have never been disappointed. They have a full range of services with very well trained and experienced staff. Everyone is welcoming and accommodating. Tons of colors and designs to choose from. Amazing knowledge and skills working with dip. read more

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Nail well done by @Sunny! It took me two hours to finish but it's worth it. Very lovely and stylish Highly recommended! read more

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I want to start by saying I NEVER write reviews but this experience definitely warranted one. I even sat in my car when I left to write it. Hands down the best experience i've ever had at a nail salon. I arrived @ 7:04pm on a Saturday, picked my color and was seated and serviced immediately. I've never had my nails throughly cleaned like that before, the young lady took her time and cleaned so well. I don't usually get my nails done and go maybe once a year unless for special occasions so I had quite a bit to clean. She filed them just the way I asked and applied the polish so delicately and smoothly. I almost couldn't believe the experience because i'm used to crappy ones but let me tell you... 10/10 and just went I thought it couldn't get any better, she gets up and gives me the best 5 min massage. I attempted to use the translator to communicate that it was the most amazing and impulsive experience ever. I literally thought "let me go get my nails done" around 6:30 and i'm so glad they were open and I picked them. I wish I asked for a name but I know exactly who i'm looking for when I come back. Makes me want to treat myself more often! read more

Miya Nails & Spa - So clean! I'm obsessed. - Nail Salons Near Me - Richmond, Virginia

This is literally the worst nail salon I have ever Ben to in my life ! Every time I go and give them a benefit of a doubt they always disappoint ! It's clear to me that they cater more to the Caucasian then African Americans and tend to show favoritism , the girl wasn't even done with my brows and started on the other lady who was clearly white , the lady at the front told me my brows were $5 then went to $12 the whole staff seems completely off , and they also talk shit about you when you walk away idk Chinese but clearly when I was looking more closely at my brows because I wanted her to take more off she spoke in Chinese and then walked off and somebody else came over there and was starting in my face , completely RUDE I would never recommend coming here there are better places to go in the hood then this there super fancy but they are not professional , friendly , or nice at all , they barely smiled at me when I walked threw the door I will never come back here again read more

I've been a regular customer this past year and found a GREAT lady for pedicures. Her massages are awesome! The problem is I always pay extra for the callous treatments but my heels still have callouses when I leave so I have to go home and use the razor thing! Lol. They need a BETTER tool for removing callouses! It's not the fault of my lady... The establishment is very clean and they offer a big menu (pricey sense I still have to do work - see above) of services but my lady is worth it. I'd give the location off Hull Street (I've been to the new one also) a 5-rating except the staff is TOO LOUD! They yell a lot to each other across the room instead of walking up to the person and speaking. The last time was ridiculous (especially one particular staff lady)...making me not want to go back. I tip VERY well for every service I get but I go there to RELAX and get PAMPERED...not to hear all the NOISE!!! Sad... read more

First time here, beautiful inside and clean. Separate areas for pedicure, manicure,etc. they give you a menu to choose what type of service. Reasonable prices, maybe a little on the higher side. I got a Pedicure, which was the basic and she probably spent 10 min massaging each leg! Was an additional charge to remove gel. Would come back again! read more

I went in without an appointment on a weekend afternoon so of course I expected to have to wait but I was surprised that they were able to see me right away! There were already several customers there getting services but they still got started on me right away. I had a brow and lip wax first which were a breeze. I don't remember her name but she asked me thoughtful questions and paid attention and my brows looked perfect when she was done. Next I requested a full set with powder dip color. Jia was so sweet and I couldn't be happier! She was fast but detailed and I am so pleased with how it turned out! This was my first time at Miya but I would 100% recommend this salon and will definitely be back! read more

Miya Nails & Spa - Nail Salons Near Me - Richmond, Virginia

I requested a soak off of my acrylics and I came home to only realize I had LAYERS of acrylic still on my nails to the point where when I attempted to pull them off it hurt. The vibe was off the whole time and I this is the first time I have not gone to Wendy (Highly Recommend Her!!) and since I needed my nails off I went to a different technician. I'm absolutely not impressed nor satisfied with the service I received today. I was seen by yo-yo and will never go to her again. read more

Qigong Li did a great job! She is very thorough. She gave my hands and my upper back a quick massage. They take cash, Venmo, and Zelle for tips. This will be my go-to for nail service. They do take walk-ins. I went and didn't have to wait. Good prices as well. My fill-in was $45 read more

Miya Nails & Spa - Nail Salons Near Me - Richmond, Virginia

I have been going since opening!!!! I always get one of the most expensive pedicures but today I didn't have the time and I had my kids so I did the cheap one... damn did they treat me like sideline garbage! They wanted to see how fast they could get me and my kids (also getting pedicures) out of there! They rubbed/burned my skin right off my heel! Paint chipped before i got home! I have tried to contact them three times. Maybe this will get their attention! So upset about how they made me feel but more upset I couldn't wear sneakers for three days read more

Miya Nails & Spa - Rubbed my skin right off!!!! - Nail Salons Near Me - Richmond, Virginia

This is my usual spot but today felt different. Not sure if I will continue to go to this location. I went to this location because of the customer service and the service delivery. Yesterday' I felt rushed, not listen to and kind of like someone was doing me a favor. The experience left me feeling disappointed. I was thinking this is not different than most nail salons. It just with fancy chandeliers, nice decor, calming piano music playing but everything else is the same. read more

I have gone to this salon for over 2 years. Sonny was my nail tech for all this time and she did a wonderful job. I recently went in for an appointment for a gel fill. When I arrived the girl at the front desk told me Sonny was no longer there. I asked where she had gone and she said she did not know. They assigned me to someone else who did not even introduce herself or ask me how I wanted my nails done. She talked the whole time to the others in the salon in her language. When I looked around the salon I did not recognize any of the other workers. It was like they cleaned house. The girl who did my nails did a terrible job. She did nothing to my cuticles and the gel polish has peeled, which has never happened before. I WILL NOT be going back here which is a shame because I really liked this salon. read more

Manicure was awful. Hurt my cuticles which still are bleeding. Cut my nails too short and hurried throwing on the polish. First time here and won't be back. read more

I don't know what to say about this experience. There is no one in charge at the front desk which is a challenge when new people walk in or, Heaven forbid, want to pay. I was seated for my pedicure relatively quickly and then sat, for approximately 35 minutes. Why did they make an appointment if they don't have enough staff? The pedi itself was fine. Was it worth $50? Probably not. They do not appear to autoclave their tools which is a problem for me and literally ANYONE trying to avoid an infection. My person spoke no English so when she finished she literally walked away and said nothing. Eventually I made my way to the front where I waited at least 10 minutes to pay. I literally could have walked out. Will I go back? It's hard to say. The place is quite lovely and the glass of bubbly was nice. read more

I am not usually one to post a review on anything but I truly felt like I had to. It was my first time at this salon and I went in as a walk in to get a full acrylic set. I chose a chrome color and while I had to wait for 30 minutes I didn't mind. Wendy's did my nails and they were looking very good until the end. They started getting busy so I told her that I didn't need a massage. I thought my nails were going to look great in the end, but I was extremely disappointed. I felt both rushed and underwhelmed by this place. My nails look uneven on both sides (although my right hand looks much better), crooked, and not clean. I ended up paying $72 for these. I am not impressed and will not return. read more

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Walked in to ask if someone was available for a pedicure and was told to pick a color and sat at a tub. 40 minutes later, no one had come over and the person next to me had not been served either. I finally decided that I was going to leave at which point the guy shrugged and said sorry about that. Too bad they didn't just let me know that there was a wait and I could've made a decision about whether to stay or not. I will not be returning. read more

Very beautiful spot and they did a wonderful job on my liquid gel nails!! Definitely recommend

Always do a great job, offer you beverages, give you a little massage after! My favorite nail place

I had a terrible experience here. Sunny did my nails and she cut me several times. She spoke zero English so it couldn't communicate well to let her know she kept hurting me. When she was done there was glue all over my nail beds and on my fingers so it looked awful. I wanted to like this place bc it's pretty, new and close but I'll never go back. read more

Service has been good the past few times although sometimes they won't see you until 30 minutes after you have been seated. Also when I got my nails done, a couple days passed by and they already are breaking off. Each time I get my nails done with them they don't last long. I always thought that was normal until I did research on nails. They shouldn't be breaking off that quick. read more

We did not have a great experience here. We were on time for our appointment but had to wait a while and overall spent 90 minutes getting two gel pedicures. Three different people worked on my mom's pedicure. She wanted some nail art, just a simple flower, and they acted like they'd never been asked for such a thing before and ultimately just applied a sticker. They nicked my mom's skin and she bled a bit. The person who worked on my pedicure reeked of cigarette smoke, a smell I hate. To top it off, our pedicures were way more expensive than the service I chose, but I didn't argue because I just wanted to get out of there. Overall the place did not feel very clean or relaxing. Now my pedicure (which when I've gone other places lasts a couple of months) is falling off less than a month later. I'm giving two stars instead of one because I felt a little sorry for them and my calf and foot massage was great! But I am not planning to return. read more

I am very impressed with this salon. Beautiful atmosphere and very clean. Pleasant people working here. They went the extra mile to make sure I was satisfied. I will come back here! It's hard to find a nail salon in this area that "has it all" but this one may just be the one! read more

i normally don't write reviews but this place deserves one. i called to ask if they did walk in and dip powder and the man was very nice. i came in to the salon which was beautiful and very clean. the lady who did my nails was very nice and efficient. i was the only customer in there at the time (due to very bad weather i believe) but the service was great. i will recommend them to friends and family and will be coming here from now on. read more

Miya Nails & Spa - Nail Salons Near Me - Richmond, Virginia

This establishment offers all of the services of a spa but it's not a spa at all, so don't go in expecting that!!! The ambiance feels like an upgraded run of the mill nail salon that serves one glass of wine with your service. There is no spa music playing. The employees are wearing everyday street clothes, not uniforms. I upgraded my pedicure with additional ingredients for an extra $25. The lady next to me got a basic pedicure service. Our services started at the same time, but I was done 5 minutes after her. None of the add-on products stayed on longer than 30 seconds because it was wiped off immediately. I didn't get to enjoy a "spa experience" because my service provider was moving so fast and rushing. I noticed all of them working this way. Spas are supposed to be slow, relaxing and calming. The facility is clean compared to the average nail salon, but again.....this is NOT a spa. read more

The whole atmospheres inside is very calming and relaxing. The design and workers there are all very nice. They also offer free drinks and magazines for when you're seated. This place is really nice and would recommend to anyone. read more

Miya Nails & Spa - Nail Salons Near Me - Richmond, Virginia

Customer service is lacking, and the staff is rude. Booked two pedicures for 6pm. One of us was finished when the other pedicure started 45 minutes later. It was rushed and unfriendly. At the end, the attendant simply walked away. My polish wasn't dry, and my big toe smudged on the drive home. I can't remember the last time that happened. read more

It's been two weeks since I got my nails done, still in good status. Love it! - Recommend Amy read more

Miya Nails & Spa - Nail Salons Near Me - Richmond, Virginia

Not sure why this place has 3 stars. If I can do more stars I would. But me and my friends toes were barking and scratching to get out of the cage. This place is amazing !! And they have a massage place in here as well. They have complimentary drinks. We got in and gots out quick boots scoot and a boogie. Come here asap. Also they have a robot toilet. If that doesn't convince you then idk what will. read more

They do a great job with nails but their time management is AWFUL!! I was a walk-in and they asked if my daughter and I could come back in two hours. They made me an appointment. So we went back at the designated time. They said it would be a wait. I mentioned that we had an appointment. The guy at the front desk apologized and offered us 10% to come back the next day. That wasn't doable so I said we would wait. It took another HOUR before we got seen. Then sat soaking in the pedicure tub for another 25 minutes before someone came over. My gels were okay...definitely not worth a three and a half hour wait though. I'll be heading elsewhere next time. read more

Services given is very unprofessional services requested staff was unwilling to service me due to there own being for just wanting basic services Manager gave service to other people who had come after me. Attitude was given for asking a question and my nails where never soaked off as asked several times but as stated other customers were who had come after me. From what I see if your not getting top notch services besides basic they will turn you away real fast to sit and be treated like this because of asking for basic service is rude and then to receive nothing done on my nails is even more rude. I so will not be coming back to place and I wouldn't recommend anyone else to try them read more

Been here twice, had a great experience both times. Also been to their location on hull street so very excited when they opened this one right by me. Highly recommend. read more