I purchased new counter tops through our local Lowes Home improvement store. Mixtura Business was supposed to be the installer. I paid the required fee for them to come out and measure our counters. Mixtura called us a couple of days later and confirmed a date at which they would come out and advised us to make sure someone was at home at that time. After taking an entire day off from work to wait for their crew to come out, I received a call from Mixtura approximately an hour before they were supposed to arrive advising me they would not be coming out today. When asked why, they just stated "Personal reasons"... What??
I then asked when they would be coming, and they stated they would call me back in a few minutes and give me another install date. After several hours and receiving no call from them, I called them back. Their response was "Oh, we'll have to call you back next week and give you another date". When I asked about refunding my money I paid upfront for the install, I was told "Oh, we usually don't do that". I then advised them not to bother calling back for a new install date as I would not be utilizing their services. I subsequently checked this company out with the Better Business Bureau and found they are not accredited through that office at all, no wonder. This is not a very professional business.
There are many well accredited contractors you should consider before hiring this company. read more