Professional all the way. Gabe showed me the basics of "how…read moreto turn on a PC". I will use BCR again! -sa

Kay was extremely kind and helpful. She was able to resolve my hard drive issues quickly and gave…read moreme wonderful honest expert advice. I'm grateful to have found an excellent IT shop so close to home. Fingers crossed that nothing breaks soon but if it does, I'll definitely bring it to Kay. Thank you!

Customer called fixed issue will use again! Communication clears missed understandings!read more

, My son's laptop screen was coming off so I took it to these idiots so they could install a new…read morescreen, he charged me 500 dollars up front. I naively thought that he should know what he was doing and a week after that the screen started coming off. When I opened the laptop I saw a hardware store hinge, very badly installed. I took it back and pointed out the shoddy work and he said sorry, your warranty is expired (although he had it for almost the entire warranty period). Then he told me he would charge me ANOTHER 500 DOLLARS to fix the botched repair job he had done. I went through the roof, telling him you wrecked my son's laptop for 500 bucks and now you want another 500 to wreck it again? He had no answer, not surprisingly. I will never go back to that incompetent thief. I went the Travis AFB exchange and bought my son a new laptop. Problem solved.

I'm a small family business owner in Walnut Creek. I had a banking scam attempt and asked Riz to…read morethoroughly inspect and disinfect my laptop. He did find a script and removed it. He also made suggestions for me to tighten up my overall digital security. I am just delighted to have found Riz and expect him to be our go-to local tech support, particularly for our hardware. Thanks Riz!

I paid $75 to improve the print quality of my laser printer. Riz only calibrated the printer (which…read moreis a factory setting) then told me that if it didn't print better, to uninstall then reinstall the driver. None of these improved the print quality and when I reached out, he never replied. No follow up, no commitment to the service.

My son's computer is supposedly a gaming computer but we've realized it has very little space to…read moredownload the games. I brought it to Nerd Crossing to get their opinion. They were really helpful- even if their advice wasn't what I wanted to hear! They explained the situation in very simple terms and helped me understand the options. They were also very COVID-19 conscientious with all the precautions in place. Next time I have a computer issue, I will be back!

Nothing worse than your computer going down, had previously had the great employees at Nerd…read moreCrossing make a repair a few months ago. Then on Monday my printers refused to print. Called Eric on Monday, he came out to my office, discovered the problem, and on Thursday set up my new computer saving settings and bookmarks, etc. Can't recommend this firm higher, on a scale of 1-10, they are a 20. Quick timely response time, reasonable rates and a pleasure to deal with. Eric is a rock star.

Good service overall. They are able to do motherboard repairs that most shops can't do and replace…read moreparts instead of just replacing the motherboard.

Service is exceptional and knowledgeable. Customer service clearly communicated quote and process…read more Hadi and Justin were responsive and friendly! The pricing was fair and doable (new motherboard). They explained each step.

I recently started a consulting firm and, for the first time in my career, I am relying on my…read morepersonal computer. Unfortunately, my computer began to slow down and became very unresponsive, which made me extremely anxious since I don't have an IT team to turn to. I found Acamar Computer Services on Yelp and decided to contact Evan based on his excellent reviews. Everything I read was accurate! After explaining the urgency of my situation, Evan was able to see me that afternoon. During the consultation, I mentioned that I was prepared to hear that I needed to buy a new computer, considering I had purchased mine in 2021. However, after just a few minutes, Evan informed me that my hardware was in good condition. He only needed to address the "software bloat" to get my computer back in order. He also assured me that once this was done, I would likely have another two years before needing to worry about replacing my computer. We spoke on a Friday, and he kindly asked if I needed my computer back over the weekend or if I was okay leaving it for him to start working on it the following Monday afternoon. I chose to wait until Monday so I could finish a few more tasks. I dropped off my computer on Monday evening and picked it up the next day. Evan took the time to explain in detail everything he had done and how each change improved my computer. Evan is extremely talented, efficient, and a pleasure to work with. His pricing is very competitive and well worth every dollar spent. His primary focus is on delivering exceptional customer service, which is exactly what Acamar provides. I informed Evan that he is now part of "The Chrysalys Team" and will be my go-to IT professional for all my computer needs moving forward. I cannot recommend Acamar highly enough. Evan is a lifesaver!

Charged me for a repaste and cleaning of my ASUS G14 laptop. The laptop came back to me still…read moreoverheating. I took it to a more savvy tech buddy of mine who upon opening it up discovered that the CPU and GPU still had the original liquid metal thermal paste. Two conclusions here, improper work, or dishonest work. In both cases very bad for the consumer.

Ian with Pennkraft Tech is my hero! Incredibly honest, efficient and sharp. I was missing critical…read morefiles and they stepped in to fix my problem. I highly recommend this company to anyone who needs reliable computer help.

Ian was quick to respond to my initial request. He was able to log into my computer remotely and…read morerun several tests to determine my problem. He is extremely patient, answered all of my questions, and told me what he was doing every step of the way. Even though it took some time to figure out exactly what the problem was, he stuck with it until we had a resolution. He told me exactly what part I needed to order, and then he proactively reached out to me the next day to see if the part had arrived yet. He got on the phone with me again that night to walk me through the repair process. He is very knowledgeable and professional, and his prices are VERY reasonable. I can't recommend him enough. I will definitely keep his number for future computer issues!

Matt responded quickly to my request. Gave me some helpful advice on the phone and then came here…read moreto help with one problem that I could not resolve myself. His rate was completely reasonable. I will absolutely call him again for future in-home network needs. I recommend him to anyone needing network help - especially as this stuff gets more and more complicated! Thanks, Matt!

Matt is awesome! He is an amazing repair technician and an equally great person. He always responds…read morefast, and has really fair pricing. He is extremely knowledgeable and always explains what the issue was and how he fixed it. If you need anything computer related done, look no further than Matt's Computer Services!