Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

We discovered a leak that had gone through the ceiling on a Friday evening, of course. Winters was…read moreable to respond that same day within a couple of hours. They fixed the issue and gave us peace of mind. The plumber was knowledgeable and handled the issue promptly. The cost was what was relayed and seemed fair.

This service call is one of many as I've called Hope Plumbing for a few years now! Michael called…read moreahead to let me know that he would be arriving in 30 minutes and was. I took him to my basement where I thought the issue was and come to find out that it was something totally different, a leaking hot water heater. That was something I hadn't expected at all! He also checked the gage that's located in the ground with the water meter! He show me the gage was going practically nonstop which means there's a leak! So hopefully it's just the installation of a new water heater! Michael suggested that we shut the water off, install a new water heater and after that, he advised me to call a leak detector to make sure there are no other leaks!....Thank you so much for going above and beyond, but most of all for your honesty!!

They are liars to begin with! Nothing they say is true! They used to be an honest company, until…read moreabout 1 1/2 years ago, when they sold out to investors out of Arizona! Since then, they are horrible! I am personally friends with a former employee and he didnt want to work there any longer because they are a shark company. The techs are told to upsell everything and after each call, they have to call in to let the office know what they sold and for how much!! Crooked! Never again

Jason& Kodi are so Amazing I got a service plan with…read morethem. He came out on an Emergency on my Hot Water Heater. The Gas Company turned it off. He showed up with 30 Minutes. Thank GOD. Never use another Company Topnotch I promise not to use another Company

They responded quickly despite that it was the weekend. They came out gave me options and I had…read morethem complete the job the same day. They did a Great job

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

Needed water heater replaced. They were able to come the next day, took the time to not only do the…read morejob, but to make sure that any previous problems were fixed. They noticed issues with placement and exhaust, and they corrected these and let me know about their fixes to prevent future problems. Very kind people. Water is now easier to control the temperature of, and I have the peace of mind that the water is now clean and that I shouldn't have to worry about the water heater for quite some time! Pricing is what it is, not their fault everything is as expensive as it is right now.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

I had a shower clog to the point my hot water was non existent just days away from family coming to…read moretown for race weekend. I called Bob and he was out the same day and had the problem fixed within an hour of getting to the house. He explained in detail everything he did regarding the repair, what could have been the cause of it and that I should not have any issues moving forward. His price was fair especially given the short notice and that he showed up same day. I would highly recommend Bob. I won't be using any other company for my plumbing needs moving forward!

Both times I have had bob out to my house he has always been quick to respond and can got to me…read moreeither that day or the next. First time it was a on/off valve for my outdoor hose spout that had been leaking in my house fixed it right and haven't had problems since. The second time I had concerns of a bathroom water leak and he instructed me to do three tests to see which involved closing the drains to see if the smell in my bathroom continued. If you want someone to do the job right bob is the guy for you. I understand why he doesn't give you a price when he walks in your door seeing some projects are hard to price.

I've had many workmen come to my house over the years and I will tell you that L D Smith Plumbing…read moretops the list for professionalism, top-notch work and clear communication. Wow'd me, 100%. I worked with Tim, Wes and Nick. All great ...and I will say Wes who I communicated with the most, was really great!

Clean cut, professional, and expert at what they do. We had a leak under our slab foundation. They…read morejumped right in with diagnosis and job planning. They coordinated everything and their pricing was reasonable.

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

Steve called me almost immediately after I submitted my project. He had an opening in the afternoon…read moredue to a reschedule and sent his son Jesse out to take a look. He quickly diagnosed my toilet leak and fixed it. They also looked at my water heater and made some recommendations. Would absolutely use them again.

Needed some plumbing work on an '80s condo. They were on time, reasonably priced and everything was…read moredone well. Would definitely recommend them.