I paid for base plus and asked for extra attention to the back of my Tahoe. Then Norman says to come see him if it's not good enough, he looks at it after I went through and says let's run it through one more time and gives me the top wash for free. He even waved me down from the kiosk to check and see if it was good enough. Norman gave me top tier service. Thats increasingly harder and harder to find these days. The gal that just came on shift running the wash, I didn't catch her name, even spent extra time the prewash. These guys gave a personable experience. They didn't just treat me like another number. I will be going back and they gained a long term customer. Only complaint is that when I tried calling the phone number to explain my gratitude and tell them their employees were killing it I couldn't get through and kept getting disconnected. read more

I had the privilege of speaking with Landon the General Manager who made sure my car was allowed to go back through the wash to get it good and clean and everyone there was especially nice and helpful,, 2 other gentlemen and 2 ladies helped and my car looked great! Thank you everyone DeAnne read more

Excellent services and excellent customer service. Very professional I always go get my car washed as soon as I get into Spokane from Montana at Mr car wash. Well done. read more

Highly inconsistent in delivering on the level of wash I pay for. When I first stared using their service, I would get TWO pre sprays, one by the person at the entry point and as I entered the wash a second, THEN soap and scrub, etc. NOW, I don't get either and I'm sick of asking about it. Also, you will ALWAYS see at least two people to take your money and ONLY one at the entry. Doesn't that seem a little bass akwards? I'm going to a lesser known and slightly out of the way competitor and see if that's better. Mister Car Wash only wants the money. They're owned by a "Private Equity" company in Tuscon so, they aren't even locally owned. It's a huge racket. read more

It is hard to keep the car clean in the winter! I was at the South hill (Spokane location) yesterday afternoon. The attendant was AMAZING. He hustled to make sure he spray the road grime off of both sides of the car before sending me through. And then, he also used his high powered sprayer to assist another couple cleaning who were working hard to clean off their car mats. This is definitely "Nordstrom level service" at the carwash! read more

It's a good car wash, but why oh why, if there's an automated credit card machine, do you need someone standing there awkwardly talking to me and running my card for me? And begging for a tip. Do the world a favor and put that guy to work doing something useful instead, like helping spray bugs. read more

East Renshaw location. Went there about a week after it opened. Left my truck dirty and tore the front wind deflector right off of the hood. Deflector had been through at least 35 car washes before and never had a problem. Price was steep and it cost me an additional $100 to replace the deflector. Definitely won't ever be going back to the Costco adjacent location. Suprised at the amount of grime that was still left on the truck bed sides as well as the front and rear bumpers. read more

My vehicle was damaged by the brushes! I was being flung off and on the track scratching my car and twisted the license plate into my car damaging the bumper. After all that not one worker came out to see if everything was OK, instead I had to go and call them and waited for a long time, finally Lexxi which tells me before looking at my car that she was the manager and was just going to deny my claim. That is crooked and fraudulent, I even emailed the ceo John lai, and as u can guess no response from a company that's being ran by someone that doesn't care about customers or service! This place will damage ur car i highly recommend going elsewhere. ​ read more

Mister Car Wash - MISTER CARWASH HAS DAMAGED MY CAR - Car Wash Near Me - Spokane, Washington

See all

The assistant manager was not monitoring the computer and didn't see us get knocked off the track and wrecked with the truck rear-ending us repeatedly for over 3 minutes until I laid on the horn for over a minute and then they finally shut the machine down by this time 17,000 damage was done to my brand new 2025 Jeep Compass with less than 200 mi on it they say it's not their fault then the truck that rear ended us they showed the video to the truck lot that it came from but they refused to show the video to my insurance company it's just ridiculous they're liable they ruin my Jeep and I want a new Jeep I don't want to wreck cheap they're people they said it's my fault and they refused to talk to me and they refuse to talk to my insurance company so we have to take him to court it's just ridiculous it's unspeakable the stupidity of those people cuz they don't want to they're liable their machine knocked us off the track into the wall and ruined our rig and we got rear-ended repeatedly My wife thought she was going to die then we sat in the emergency room for 9 hours and finally just went home they need to take responsibility for their actions this is the day and age where you own up and you take what's yours they need to do this. read more

Mister Car Wash - Our brand new 2025 Jeep Compass after it got wrecked inside Mister car Wash by getting knocked off the track by the rollers. - Car Wash Near Me - Spokane, Washington

See all

I have had my car hit twice in Mister Car Wash. I just canceled my membership. Once being hit is bad enough, but TWICE??!! My car was too expensive to have it ruined due circumstances not understood. read more

BEWARE of their SCAM...When they opened across from Home Depot in N. Spokane, I signed up for the initial $10 for 30 days offer. I have not been back since that initial deal. Had no idea they rolled that over to a monthly charge of $21.79 a month. My error in not catching for 11 months ($240), they were only willing to reimburse for 3 months! Had I been the one who input my card in and accidentally selected on-going membership I would be a little more forgiving - but I wasn't, it was the assistant that meets you there that took my card and activated the monthly charge, not just the initial $10 charge. read more

Dustin Hayward great customer service! The reason I go to this particular location. appreciate you.

Went through today and the car was just not clean. Went back around and they informed me that they do not rewash cars. Young woman very pleased with her power to turn me away said I could pay for another wash or come back some other time. I pointed out it would not be prudent to continue coming back and she said I could do as I please. True... but not good for business. As I sat writing this review, what I believe to be a manager came along and looked at the back of the car. My photo only shows half the tailgate as I didn't want to include the license plate number of course. But the entire tailgate is that bad. Of course he could see this and appeared to be coming in my direction but walked away again. Didn't have the strength to admit it. I couldn't include the windows as there was just too much reflection. But they're pretty bad! read more

See all

I have been going to Mr. Carwash for 16 years as a member, paying $32 and change every month. On Jan 2nd of 2023 I went through and drove straight home and parked in my driveway. A few hours later I went outside and noticed what appeared to be a half inch scratch or rub mark almost the full length of the passenger side. I also noticed that whole side was very dirty and the driver's side was very clean. I took the truck back to the carwash and contacted Josh Geng the GM. He took photos and did a report and said he would get back to me in 72 hours after an investigation. He called me 4 days later and said they were denying my claim. There was $900. worth of damage according to Ziebart. According to Ziebart this is very common with these carwashes to deny claims. If you value your paint don't go there. read more

See all

So......I guess I am a very slow learner when it comes to this place. Just over a year ago, they installed the second big brush. I have an oversized Jeep with a big light bar across the front of the windshield. My account was supposed to be programmed to not have the big brushes come down at all because every time it does, it rips the light bar from my vehicle. They did $1500 worth of damage after repeatedly assuring me that it wouldn't happen again. It did, and they paid for the damage, I cancelled my membership. I got lazy and didn't want to wash my car, so I got the membership again. About 3 weeks ago, my vehicle front tire came out of the track. I waited and waited for the wash to shut down, being jerked around from the brushes. The vehicle behind me hit my car 3 times, the vehicle behind her, hit her vehicle 3 times. I finally laid on the horn and they stopped the wash. There was damage to my rear bumper and to the vehicle behind my car rear bumper. They did an "incident report" and said they would call in 3 days. They called and denied liability for the damages to my car. I requested to view the footage that supposedly shows the pre existing damage and was told the manager would reach out, never happened. I then went to the 5 Mile Spokane location, and the second big brush came down and YES ripped the light bar off of my vehicle doing damage to the roof of my car. This place is damage waiting to happen to your vehicle, DO NOT RISK utilizing this service, it isn't worth it I assure you! read more

This is the only Mr location in Spokane with two wash lanes and they do a HORRIBLE job opening them both in a timely manner during peak times. I'm an Uber driver as well as an unlimited wash club member so my time is as valuable as anyone else's. 30+ minute wait for a wash & vac here is getting to be too much. I've told them at the wash that it's becoming a problem but they don't seem receptive to my input. $350 a year should buy better service than this. read more

Mister Car Wash - Two lanes, only one open... terrible peak time backups! - Car Wash Near Me - Spokane, Washington

Went to the Division Mister car wash. The big brush in the car wash broke my stone & bug deflector on the front. The piece flew up and over my SUV. I parked and went in to tell the manager Justin, who said maybe it didn't happen in car wash. I took him over and showed him the pieces laying on the wash area ground. Then I said and look at my car it's still really dirty too. He stopped the whole car wash and said the machine was out of alignment. We both took pictures and Justin said Norman the main manager would call... and the company is good about fixing things, especially since it was the alignment. So after several days I got a call from Norman the main manager. He told me they don't fix after-market stuff. I told him it was on the vehicle when I bought it new, and it's a Nissan part. It was not a cheap after-market piece like he said. I told him it also matches the top sunroof guard. He laughed at me and said that the cheap part lasted me this long, I should be happy. Norman didn't care at all about how i felt or fixing my SUV. He told me to go on Amazon and buy it myself and fix it myself. I even paid for the horrible car wash. Terrible service. So I went to the Nissan dealer to look up the part and get it fixed. Nissan said it wasn't an after-market piece, and that it came installed on the SUV. Showed me the Nissan logo. The guard matches the top guard on the sunroof as well, and they don't make that color anymore. So my choices are.... no stone & Bug Deflector on the front, or they won't match colors, and that would look stupid. This wasn't cheap aftermarket plastic, like Norman said, and he was really nasty too....nothing like being blown off and laughed at when you get your car ruined. read more

Mister Car Wash - Car Wash Near Me - Spokane, Washington

See all

I am very impressed with this specific car wash, listening to their customers and trying to make their car wash the best in town. Still not perfect but it's getting so much better and we really appreciate the effort. read more

Mister Car Wash - Nice new dryers! - Car Wash Near Me - Spokane, Washington

I invested in a membership last month, lured by the promise of a revolutionary product - Titanium. Yet, the reality is disheartening; there's no discernible difference, except in price, when compared to their other packages. It's simply not worth it. Moreover, the exclusive line for members, which is supposed to elevate the experience, is consistently closed. I fail to comprehend the logic behind promoting and then restricting access to it. Upon entering the service area, I encountered a single individual manning the solitary station, haphazardly spraying vehicles with a cleaning product. The most frustrating aspect is this: the application is limited to the side of the vehicle facing him, leaving the rest, especially the rear, untouched. Consequently, half of the vehicle remains stained and dirty, rendering the entire process futile, regardless of the membership level or the amount paid. I went so far as to purchase a second membership as a Christmas gift for my brother, only to find that the process was equally disappointing. We had to be physically present for them to apply the sticker to his truck, bypassing the convenience promised by gift cards. To our dismay, the outcome mirrored my previous experiences. I eagerly anticipate the end of the month to terminate both memberships. It's my hope that this account serves as a cautionary tale for prospective users, urging them to reconsider before engaging with this service. (I talking about the location in 6420 N Division, Spokane, WA 99208) read more

Car wash did a horrible job. When I requested that they allow me to go through again, the representative said their policy is to not allow patrons to go through twice unless I wanted to sign up for an unlimited plan. He then had me back out of the entrance. read more

Mister Car Wash - Car wash did a horrible job. - Car Wash Near Me - Spokane, Washington

I accidentally sucked uo my key fob in the vacuum and the crew at the Pines Road location went the extra mile to help me. Unfortunately, after checking every bin they were unable to retrieve it but their regional manager personally drove me 7 miles to my home so I could retrieve a spare. Customer service was unparalleled!!! read more

This location scratched the side of my new truck. A week later the GM Leighton called and said Ziebart would buff out the scratches. After They found out a couple of the scratches wouldn't buff out Leighton told them he didn't have the claim?? After I told him I still had his voice mail he stumbled around different excuses. Then he magically claims they didn't scratch my truck?? He's dishonest and will try to screw your out of any claim. Ziebart told me they did $4,000 in claims in April 2021 alone. Obviously this business has major issues. Caveat Emptor read more

I've been using Mister Car Wash for a couple years, just started their Unlimited monthly membership recently, love it! You can skip the line of people paying for individual car washes. There are locations on the northside and in the valley. Very convenient. read more

I don't know what's up with it but this is not the same as it used to be. It's not treating their customers the way it needs to come in with a dirty vehicle. They don't brush it off they just wave you through. It's time to find another car wash. read more

Especially in the Spokane area, Mister car wash has certainly expanded. They now have locations all around the city and the valley, which are open from morning till dusk. The unlimited monthly wash club membership costs less than $40 every month, and members can receive unlimited premium washes. On an individual basis, washes range from about $12-$25, so even after a couple washes the membership is totally worth it. This is a great no contact option for those who want a clean car. You don't even have to roll down your window when you go through the stalls. Additionally, they are very flexible and are willing to prorate the month based on the amount of time that you have spent as a member. For example, if you start your membership on the 10th of the month, you have until the 10th of the next month. Then, whenever you want to cancel, if you do, you can go online to their platform and cancel your membership, or you can just call and a service agent will easily help you. Beware, around rush-hour there's usually a line but it never takes more than about 10 to 15 minutes. If you time your visit well, you will not have to wait. Additionally, they rinse down your car at the start and often provide rags to wipe it down at the end. read more

Way overpriced and they don't even spray your car off. I don't pay for the monthly membership because it's outrageous so when I come my car is very dirty. They just stand there and act busy instead of spraying my car. Not coming back read more

Automatic car wash seriously needs to be updated!!! scratched paint along one entire side of car and ripped off front license plate I think something needs to be replaced I have been coming here for 10 years first time I have had a problem other than the $300 cash that was stolen out of my trunk when they used to do vacuuming This is the car wash from hell going to be an expensive fix read more

I was looking for a facility to send my fleet vehicles to and saw a line at this location. I thought this place looks buys must be good. After waiting in line I had a nice young lady help me decide which service to select. I chose the Titanium. She asked if I'd like to leave a tip for the other employees. As I looked up I saw 2 young male employees standing at the door of the entrance having a conversation. They were easily identified by their uniforms. I told the lady I'd be happy to return with a tip if those 2 guys spray my vehicle as I enter the car wash I'm already paying $26 for. As I rolled by the 2 males I rolled down my window and said "It sure is a beautiful sunny day huh". Male 1 glared at me and spit on the ground. Male 2 shook his head in a NO manner and waved me off. I looked back at the young lady and she was watching. At that point she ducked her head and walked to the next car in line. After the wash I tried to use the vacuums but they had little to no suction. By then my car was mostly dry with smeared oily substance on my windshield and water sports all over my car. I drove back to the young lady to ask for a re wash and observed all 3 employees leaning against the wall not helping any of the many customers in line. I will never return or send any of my fleet of company vehicles to this facility. Worst customer experience and service I have experienced in 30 years of managing fleets of vehicles. I wasted $26 and I'm very glad I didn't tip for their service. If my employees acted in this manner its a reflection of my poor leadership. As far as the car was, it appears some equipment maintenance is over due. read more

Worst car wash ever. I'm not sure what the $20 charge covers. There is no one who scrubs your car before entering the wash and no who assists after the wash. The best part was my car wasn't even clean after the wash. Wheels were still dirty and spots on my windows because no one scrubbed them before with a brush. They've got tons of attends which I'm not sure why they are even there seeing the only stand around waiting to take your money or get you to sign up for a monthly membership. What a joke. This is no where close to a medium to full service car wash but that's the price the charge. Hello Mister you've got some work to do. This car wash is worth $7 a best seeing I did it all myself. Will not return read more

Great operation that gets you in and out in about 15 minutes even when it is crazy busy. Got the $12 wash and it did a decent job. Still had some salt on our car though. Really friendly staff. I like the mirror at the end of the wash so you can see how clean yout car is or isnt. That's honest. No towel dry at this place though. read more

Just went through the wash, coming up on the track your worker didn't direct me into pulling into the track correctly and let my continue to drive forward and hitting the track and bounced me over. Then he shook his head at me as it was "my fault" when clearly every other time I've came here. Somebody was paying very close attention to where I needed to line up. read more

Mister Car Wash - Car Wash Near Me - Spokane, Washington

Went to get a whole lot of mud and dirt off my vehicle and spent $15 on a special clean. They didn't even get all the mud off and scratched my cars paint. read more

I used the car wash as per my monthly membership shows. However, this time through the car wash, it seemed as if the pace of the drive train had increased in tempo. Also, to confirm this increase, both side mirrors had been knocked askew (first time that ever happened at this location). Also, this was the first time that the air dryers had not completely left my car dry. In fact, my car was still dripping water when I left. I have a hunch Mister increased its speed to move more cars through per hour, rather than ensure each car gets a decent, thorough wash, wax, and dry. I'm thinking about canceling my membership because of this poor wash job. read more

Have a monthly membership. Past 4 months or more there has not been an employee to spray down the car resulting in a dirty exterior upon completion. There was an employee waving goodbye at exit as well as two others chatting at entrance. Would be better served if they had a sprayer in hand. Results not worth my drive. Will be looking for a new more capable company. read more

I loved having my car washed there and getting the free vacuum. The staff were always friendly. So fast-forward to December, 2021. I moved away from Spokane and kept getting monthly charges and forgot why I kept getting billed. Then I remembered it was a car wash, hoping it was a car wash but wasn't quite sure. I googled car wash companies in Spokane and called Adrian in Corporate. Oh my gosh--he is AMAZING!!! He found my account and confirmed I was getting billed by them. He refunded all the months I was gone. I am so amazed and so thankful--especially being strapped during the holiday season. Thank you, Mr. Carwash, thank you to the amazing staff when I was there, and most of all--thank you Adrian!!! You ROCK and hope you have just as much of a joyous holiday season as I'm having because of you!!! read more

After 7 years of membership, I went through on Tuesday with an intact windshield only to exit with a Crack from top to bottom. After speaking to the GM. who has seen me for the last 7 years using their service he informed me they would not reimburse me for my loss at their facility I was forced to cancel my wife's account as well as mine. Great business decision on their part. They saved $500.00, but lost $1000.00 worth of yearly revenue from us. read more

East system and fast in and out. Didn't find an open vacuum spot, which would have made 4 stars.

Wash was super easy to use with a person directing me towards the second lane during busy times. I like that multiple cars can go through at once; it helps for busy times. People complain about lines at the vacuums but there were multiple available units when I came by. I did not clean I side as I had my dog with me but I will come another time to get inside. As predicted with an automatic wash, my mirrors are not completely clean and the part I open my trunk from was not cleaned but the main parts looked great and the bug came off finally thanks to the guys who pre scrubbed read more

As a member, it's such an efficient way to get a good car wash! Very well organized and quick, even if u see a long line, don't be deterred. Great value too. read more

Have been going there for years all of a sudden the owner does not take cash a lot of people do not want to swipe their debit cards all over town I will no longer do business here and I will take my business to car wash plaza read more