Brushless car wash. Does a great job too. Best value is the…read moremonthly program. Pick which program best suits you. Unlimited car wash.

paid for Ultimate Wash today truck had light rain residue and dust. it came out with all the bugs…read moreon the w/s bumper & grill still present and accounted for, passenger side of the truck looks like a 5 year old smeared the dirt in large streaks. just a total waste if money. not even 50% cleaner than before I paid 23.00 . disgusting. .

Top notch wash& vacuum area always clean & working well. Best PM I've found in the valley by far!!read more

This car wash damaged my new car with rocks and mud stuck in their brushes from another customer…read more They offered to repair and then reneged...NOT a credible business...BEWARE

I find that the brown bear carwashes vary greatly depending on location. Having been to most, if…read morenot all of the locations, the newer the spot, the better the wash. For example, the Brown Bear in Puyallup, WA is not as good as driving a little further south on Meridian Avenue to discover one of their newest locations in Graham, WA. The Graham location is not only new, with a better ability to clean, but has self wash if your car is super dirty or you like to pre-prep your wheels, as I do. I find the Graham location to be cleaner overall and with vacuums that suck better. However, you can never go wrong visiting any of the Brown Bear locations, as they are all able to wash your car better then other carwashes. I have been a customer of Brown Bear for many years. I currently have monthly plans on all three of my cars. The membership plans that allow you to wash as many times as you want, ( I have been known to wash one of my cars 3 times in one day) even back-to-back. The prices pay for them selves as long as you wash your car 3x in a month. As for Brown Bear as a company, that guarantees their service, they are second to none. I have had damage occur once on a vehicle I own. The Carwash broke off my wiper in the back of the car. I contacted the location, and they in turn, contacted the main office. I was quickly contacted by the district manager and the issue was resolved in a very acceptable amount of time. I needed to get an estimate of replacement, including parts and labor from the auto dealer location. Once that was given to the DM, a check was mailed immediately. What a great place to do business, and what a NW staple. I am very proud to have Brown Bear part of our communities. And I look forward, knowing my cars will be clean. (except when the NW rain takes over)

I'm not sure what all the 4/5 star reviews are all about??? I bought a new car that apparently…read morerequires a brushless car wash ,this was the second brushless car wash I tried ......A) it missed certain sections of the car totally ,B) the drying blowers passed by once and barely got any of the car actually dry C) the price for these washes are around 12$ plus with no loyalty cards ...............

I would purchase a membership if they had better vacuums. They suck because they don't suck. Please…read moreput in better vacuums, then I'll buy your membership!

Really good car wash, my dirty, dusty car is always super clean when it goes through. Great vacuums…read morewith good suction. They are free when you run your car through the car wash. I personally get the mega wash. It's the best, and since I buy the unlimited package every month, I like having all of the additional waxes available to me. I do have two complaints which have resulted in a four star rating. The first complaint is that they need to angle the blowers better so that cars are dried more efficiently. The second complaint is that they rush cars through, packing them to close, and I had a near miss incident one day, and my husband actually got hit by another car in the tunnel when that car got stuck due to its large tires. They really need to space these cars out in case there's an incident so that no one collides with anyone else.

Easy in easy out, enjoy the touch less car wash... They…read morecharge for vacuums which should b free! No hassle car wash & cleans the under carriage of vehicle... I Highly Recommend Brown Bear Car Wash AFTER IT OPENS AGAIN September 1,2025... Please don't Ever close this location for Brown Bear Car Wash... The touch less car wash does a great job for $15.00 each wash with No scratches dents or marks left on my car...

Did they increase the prices? I remember I liked it because it was significantly cheaper than…read moreMister, but 25 a month for a wash without brushes seems a little excessive.

I very stupidly got a bunch of tar on the front of my car on the freeway sitting behind a truck and…read morethey helped me out quite a bit. Definitely love this place and this company.

This location (and apparently the regional manager is involved with poor business decisions) will…read morecontinue washing cars after hydraulic fluid gets on the brushes without warning drivers or inspecting how they are coming out. This effectively smears the vehicle and particularly windows and mirrors with an oily film (think Vaseline) then sends drivers out into traffic at night unable to see clearly. Super dangerous!

My daughter has a membership. I've had several car washes in a few locations in Spokane. I stopped…read moreby on 7/12/25. For some reason, her car appears to not be thoroughly washed. There's still some dirt that remains on the back windshield. The brushes are not reaching well in that section. I have to use a water bottle just to help remove the dirt. I failed to take a picture of the area as I was in a hurry to get back on the road. The car wash experience is unlike the Brown Bear car wash. My daughter's car gets fully washed with no dirt remaining. I hope this can improve in the near future. I enjoy the free vacuum perk!

On May 31 we stopped at the Airway Heights location and purchased a membership. One week later we…read morevisited the same location to wash the car and were told we did not have a membership. So we coughed up another $30 to buy another membership. Got a receipt this time to make sure we got what we paid for, and no, we did not. We were charged $28.37 for a single wash. I went back to explain that we did not get what we paid for and the attendant was argumentative, and told me that some how it was my fault because our previous membership from last year was a basic, not an upgrade....? Very poor training and an even worse attitude.

Eric was running the car line when I bought rags from him. We were washing a rental with tree sap…read morestuck to it. He let us borrow their goo gone so we could get it off and saved us from extra charges. Service was quick and easy and the rest of the staff was friendly.

First time I used the car wash in Spokane on the south hill, I got out of my car and noticed my…read moreback license plate was demolished. I know it happened in the car wash (actually identical to the picture in the reviews another person posted) because I had been to Costco before. and put groceries in my trunk. I had used Metro by Costco (three years NO problem), but the area is under total construction and I got sick of that. I tried to speak with someone and it was IMPOSSIBLE to reach anyone without waiting forever. Not happy at all with them. Horrible customer service and damaged my car the first time through.

The inside of my car looks like a brand new car. Great job! Super efficient and friendly. Great…read moreservice and not as expensive as other places. Highly recommend!!

I first learned about Brandon and a Pit Bull Mobile Auto Detail through Nextdoor and so glad I…read morefound him. He is professional, kind, courteous and does an A1 car detail. He definitely takes his biz serious and goes several extra miles above and beyond. We are thrilled and having him back for our other car which also needs small repair with peeling ceramic on roof! Well worth the cost, very reasonable. Highly recommend Brandon.

Excellent service. Car looks great. They did a fabulous job. Taking another vehicle in to have…read moreit done also

The owner set up a time for me to drop off my car. I arrived to drop my car off and the owner said…read morethat he didn't have time and had an emergency. Claimed he called with my phone going straight to voicemail all day but my phone has been on me and charged. Waste of time and shady business.