I contacted a friend of mine who is a mechanic and asked who he recommended for detailing my 4Runner. Without hesitation he recommended Jeff. I made the appointment and drove up from Moscow, ID to have it done. Jeff met me with a big smile and a friendly hand shake. He thought it might take six hours. I left and he contacted me after a little over four hours. When I returned I was blown away by how great my 4Runner looked. I was only expecting him to do the inside which had a lot of dog hair from the previous owner. Bottom line: inside, outside and even the engine looked brand new! Showroom quality workmanship. I will be bringing my other two vehicles up to Jeff for him to work his magic! Thank you, Jeff! Exceptional work!!! read more

I highly recommend this shop for your auto detailing projects. I stopped in to inquire about services they offer and right off the bat I was impressed with the overall cleanliness of the shop itself. I needed an engine-steam-clean and was able to pull right in (no-appointment). After a short 15 minutes the serviceman was done with the wash and air-drying my engine off and even put a sweet shine on it. To top it off he wiped down any overspray that my have gotten on the rest of my vehicle and was attentive to detail. That impressed me. In this day where supporting local business really counts. Jeff's Custom Auto-Detailing Shop is friendly, fast, worthy and good priced for a visit because when you see the final results... that will be the best advertising you can get. I'll be back when I need any auto-detail. Thank-you read more

Terrible. Jeff's is not a detail shop, more of a "better than it was" shop. Cheap price, cheap job... Washed and buffed 3/4 of my SUV, he did not even touch the roof (which i specifically asked for an extra coat of wax upon). Don't be fooled by the nice cars parked there daily... these belong to his retired 'hot rod' buddies and are not emblematic of the job that you will receive. read more

Rude, rude, rude. I had a car detailed last year. I went back this year and his price increase from 200 to 300. I mentioned the increase and the guy went totally bolistic and told me he wasn't interested in detailing my car. I was floored by his rude unprofessional behavior but left. I made and appointment somewhere else. read more

I called Jeff to find out how to remove cat pee from my leather seat, everyone's worst nightmare . He told me to bring it in that very next day and he would treat it to remove the smell. I was skeptical and out of hope at that point. Not only did Jeff COMPLETELY remove the cat urine smell.....he did it with a kind smile and a wonderful visit. What a kind and generous person he is! I would recommend him to everyone looking for great service. My car looks and smells wonderful again!, THANK YOU JEFF!!! read more

They did a great job on a truck I brought in. Then I brought my other car in and it was not done well. They missed some jams , dust on the dash and they didn't even shampoo the seats. Someone dropped the ball. I won't be taking any cars back there. I left messages to them respectfully dissatisfied and they refuse to return my calls. Horrible customer service skills too. read more

Stopped by to get a quote and told Jeff I only had every other Friday off and he said he would come in on his day off (a Friday) to do my car. I agreed to his price of $240 to detail my car, and remove the tar. I told him I am a dog sitter and that their have been many dogs in my car and it hasn't been detailed for a few years. All was good - he understood said he would take care of it. Jeff did give me a ride to a from the car rental place which I did appreciate. Upon initial inspection the car looked amazing, the tar was all removed and the outside looked great. The next day when I was putting my things back in the car I found my back seat front (where your legs would rest up against) covered in dog hair, the counsel inside and outside was never cleaned, the tray compartment was not done, I still had mud on the seat belt holder and lots of dog hair on the sides of the back seat next to the door. Also had to wipe down all my instrument panels that still had lots of film on from whatever cleaning product he used. I did notice when I started the car the airbag light was on indicating it needed to be serviced. (This was not the case when I dropped the car off) it took 5 days for the light to go off. NOW - My back hatch will open at random , my passenger side back door says it's not closed (it is) I have all kinds of electrical issues happening which was not how I left my car. I called Jeff on day 5 of all this and explained to him what was happening and he was a complete a-hole. Said he came in on his day off (he offered) said I didn't show him the dog hair - I told him about the dogs and besides it's his business to check the car out, said he should never had taken on the job for how dirty my car was. I was completely up front with him. NOW - I'm left with the expense of having to get another rental car so my mechanic can figure out what has happened. Stay away - he talks a good talk - does great work on the outside of your car but terrible on the inside. read more

Terrible way to do business, JEFF. Completely and unabashedly UNPROFESSIONAL. In JEFF's own words, "TAKE IT TO THE OTHER GUY". THE BASICS: I politely began to tell JEFF about two specific areas that were not cleaned as we discussed. He didn't suggest a possible solution or compromise. He abruptly and rudely told me to just "TAKE IT TO THE OTHER GUY", which is what I recommend to anyone reading this review. I have read other reviews of JEFF'S Detail. It seems he is all smiles & rainbows when someone drops off a vehicle. But, in my experience, when it came to addressing a customer who is not completely happy with his work, JEFF had NO BACKBONE & NO INTEGRITY & was just plain UNPROFESSIONAL. THE "DETAILED" STORY: I routinely have my vehicle detailed 2-3 times/yr. My previous detailer (not local) always returned it looking like new inside and out...I'm talking q-tips&toothbrushes quality. Every speck of dirt, grime, dog hair, tree residue from being parked outside was always completely removed. I was happy to pay my previous detailer (less money than JEFF charges), plus a generous tip. I took my Jeep to JEFF's, showed him specific things I thought might be overlooked + some areas that needed extra attention (applying multiple coats of silicon treatment to the rubber seals and moldings). I said I was in no hurry & he could keep it as long as needed. He assured me it would be ready the next morning. He was friendly, accommodating &made me feel confident in my decision to try his business. When I picked it up, his employee made excuses as he showed me the dog hair still on the upholstery, the green residue around the window seals & on the front & back of the side mirrors, etc. I figured the employee was being truthful that these things were not cleanable beyond their current condition. I was in a hurry, so I did not thoroughly check their work. But it did look better than when I dropped it off, so I rushed back to JEFF's office to hand him a $20.00 TIP! I had to leave town for the next two weeks & I drove my other car to get better mileage. When I returned, I had a chance to really check JEFF's work and I was more disappointed than before. WHAT WAS NOT DONE SUFFICIENTLY...pretty much everything more in-depth than a teenager would to do for $30: NOT DONE: Basic things like removing the rubber cup holder insert in order to clean the area underneath it, then, obviously, washing or spraying with a hose the actual rubber insert itself, before putting it back in place. The window was smudged, not just a little, but a big huge smear. I noticed this when I initially picked it up at the shop, but figured it wasn't a big deal and I could just clean the window myself. The control buttons for windows, locks, radio, heater, etc appeared to have been ineffectively wiped with a dry towel. Maybe JEFF only provides rags for interior cleaning, definitely no Q-tips or toothbrushes used in this shop. NOT GOOD: Dog hair still on upholstery. The part of the tailgate behind the exterior-mounted spare tire was completely dirty...just dirt & grime that anyone could easily reach with a cloth or brush or hose. STILL DIRTY: The area exposed when the tailgate and back hatch window are open...the door jamb. Come on! That's basic car washing technique 101, & JEFF's FAILED. NOT DONE? As for the silicone lubricant for the rubber seals & moldings? I can't imagine they got any attention at all, much less multiple coats, as I was assured would be done. I won't list every little,thing JEFF's DID NOT DO, as I'm sure the message is clear. Because I dont want to be the customer who can't be satisfied, I figured I, myself, would eventually just clean the areas that JEFF's DID NOT, but I also decided to go to another detailer for a second opinion. The OTHER DETAILER told me I was definitely not being too picky, & all of the things I wasn't quite happy with should have been done right the first time. This other detailer said a reputable business with any sense of integrity (not his exact words) would offer to remedy the situation, either with a partial refund, a discount on next service, or another short visit to complete the work and gain a repeat customer. I didn't plan to ask JEFF to redo everything written in this review. I can clean a window, cup holder, dashboard controls. I can clean a door jamb, vacuum dog hair off the seats. The main things I did want him to fix probably would have taken him sixty to ninety minutes & saved him from this negative review. So, I made the follow-up phone call to JEFF. I was not angry or upset, and i was in a great mood. I was hoping he would give me everything I asked for, but prepared to get none of it. What I was NOT prepared for, was to be interrupted after telling him of only two areas that were not done well, & then, and I am not kidding or exaggerating, he literally told me to "TAKE IT TO THE OTHER GUY". As you wish, Jeff! read more

We took my son's car here in December to have it detailed as a birthday gift. The "detailer" did an excellent job. The car looks brand new. It's been 3 months and it still looks and smells great. Another plus was that the car was returned to us the same day with protectors on the floors and seats until completely dry. I would highly recommend this detail shop. read more

I just shopped around to have my Cadillac Escalade detailed and decided to go with these guys. They did an outstanding job. They have a very clean shop and a wait list. If you are in the market to have a car done go see Jeff and he will take great care of you. read more

FANTASTIC! My car seats were covered with muddy pawprints (thanks to my german shepherd Kodiak). Jeff did an outstanding job cleaning everything! He even got a wine stain out that I had spent hours on last summer. My car looked better than when I bought it five years ago. Thanks again Jeff! read more

Jeff does the best job of detailing cars and trucks. Our family and friends have been getting our vehicles detailed by Jeff for over 20 years, and he has never let us down. He's the only one we trust with our cars. read more

They detailed our 2001 Cadillac and Nissan Maxima and the results are amazing. The Nissan is the dog car and there is not a piece of fur to be found. Additionally, they removed the smokey film over the headlights that had been there when we bought the car from the dealership. Great results! read more

I'm giving Jeff's Custom Auto Detail a one star for appointment scheduling, because that's as far as I got! The guy who answered the phone sounded like he was way too busy to even answer the call. If this is so, maybe they need to hire a receptionist. I explained I would like an inner detail for my car. My husband and I caught a mouse in our garage and feared any contamination to the inside of our car. We have two young kiddos and I was willing to drop $300 to have a professional clean the inside (even though we are a clean family, I wanted the extra sanitization just in case). Anyway, the moment I mentioned the mouse that we caught, he immediately interrupted me and basically said "we don't do anything with mice." Umm, ok? It's not like I was asking him to get rid of a mouse in my car! His response to my mouse explanation and the reason why I wanted my car professionally detailed was extremely unprofessional and rude. He acted like I was asking for exterminator services! I was so taken back by his blunt response, I thought he was joking at first. So then he basically hung up on me and I ended up going to Ziebart. They did a FANTASTIC job on my car with VERY friendly customer service. So, if your car has been possibly exposed to any critter contaminants, be prepared to get refused by Jeff's. (Or just don't mention it!!) read more

the car did look better, but really not as clean as it could have been. Like between seats, and emergency brake handle not even cleaned.