Absolutely would not recommend this place. I have gone a few times and hoping that if I expressed that I need the detail done inside the car, it would get better.. however it's actually gotten worse. I was charged for cleaning my floor mats. They didn't do the trunk. They didn't use the air gun to get the little crevices and then when I said something oh somebody else is saying somebody else's responsibility nobody can just say OK let me fix it.. Don't waste your time, energy or money read more

Always a great job. Staff is friendly and knowledgeable. It is always a pleasure to drive away in a clean vehicle both inside and out.

NEVER go to this car wash! I took my Audi to Edgewater Mister Car Wash for the Titanium package, expecting a top-tier wash and service. Instead, they damaged my vehicle and broke the casing on my rear view mirror during the wash. Their staff denied responsibility, claiming the damage wasn't their fault even though my car was in perfect condition when I arrived. read more

Mister Car Wash - Edgewater Mister Car Wash broke my rear view mirror casing - Car Wash Near Me - Edgewater, Maryland

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This is happening very regularly now. But I don't get the service I am paying for. I pay for Taitanium Unlimited service. When I go in for just wash I am not getting the Taitanium treatment spray. Can someone recommend a reliable full service car wash nearby. I live down Bay Ridge so this spot is convenient it's the only reason I've continued with them. read more

I hadn't been to this car wash in a very long time, but my car was extremely dirty and I decided to treat myself. At $30 for an inside-and-out wash, I expected the service to be amazing. Unfortunately, it was far from it. After the wash, I had to send my car back because they missed vacuuming nearly half of the interior. The mats weren't washed at all and were still dirty, and there was no interior wipe-down like they used to do in the past. The waiting room is now very plain and empty, which matched the overall experience. Sadly, I feel like I paid a premium price for subpar service and would not recommend this location. It's a real shame because this place used to be very good. read more

Extremely disappointing experience. The service was poor, and the manager's attitude toward customers was even worse. For the prices they charge for a car wash, you would expect a much higher level of professionalism and customer care. Staff should be better trained on how to treat customers respectfully and handle concerns appropriately. read more

Horrible NEVER GO TO CHESAPEAKE CARWASH on Defense Hwy Annapolis I just got home from having my car washed for $40 plus tip. They cracked my windshield and when I told the woman at the desk they all disappeared!! I waited for someone to come to look or tell me what to do when the owner comes walking out with his golf shoes. I asked if he was the owner He said yes and when I asked about the windshield he said we don't cover that see the signs all over the place? I was a bit upset it's an 18 in crack He told me to leave threatened to call the police thru me out as he was leaving and called me a Ho and he could see why I wasn't married. you're crazy if you go there. Car wash on Rt 2 Parole does a much better job!!! I went to this car wash a long time ago and didn't like it I couldn't remember why...I really wish I hadn't. Owner is very rude and taunted that he wasn't concerned because people would use him anyway. read more

Mister car wash is a rip-off. Paid $42 for inside and outside wash. They wanted to charge an additional $2 per car mat per row. They didn't even wipe down the inside of the car. Lesson learned! They will never get another dime of my money. read more

I would not recommend you take your car to Mister Car Wash Annapolis. They damaged 3 of my rims on a recent visit. Their conveyor system has either worn parts or improperly aligned. I take meticulous car of my car and know the damage was caused by them. I submitted my claim right away and it was almost immediately denied. Their is no way a camera can detect if something malfunctioned pertaining to the conveyor system. A reputable business would have acknowledged responsibility and kept a loyal customer. After reading others reviews, it appears it is a common thing for them to cause damage and not take responsibility. The manager Steve was condescending when I received the call that my claim was denied. I will also be submitting a complaint to the BBB and have already cancelled my membership. read more

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Courtesy and friendly. You will pay at least $40.00 on a wash, but it's so well worth it. They take their time.

Staff was really friendly and did a great job cleaning the interior and exterior of the car

Just was there the other day at the edgewater location in Annapolis & I booked the Basic service & they did an alright job. Their vacuuming could've been abit better. Also, they left my steering wheel unlocked & did n not lock it back into place when they were finished. So far warning; please check before pulling off. read more

Car wash Fucked my car up. Staff doss a terrible job cleaning. Poor customer service. Very unfriendly

DO NOT USE THIS CAR WASH! First of all it's a glorified drive through, save $25 and use any brushless drive through car wash at a gas station. it will be the same quality. They scratched my wheel and would not cover the damage. while doing the claim he was grooming me the entire time, saying things like "those look aftermarket, we don't cover damage to aftermarket parts". I am now stuck with a repair bill as well as a bad car wash. read more

Mister Car Wash - Scratched wheel - Car Wash Near Me - Edgewater, Maryland

Today was my first time at Mister Car Wash and I'm happy I got the membership. From check in until my car was ready the staff was amazing. My car was clean and the price is great. The waiting area was clean and cool. Great customer service. Your team is awesome Steve keep up the great work. read more

Not worth the expense at all! $42 for a good car wash is a ripoff... especially when you have to go back because they missed multiple spots inside (wiping down the interior)! And, they missed dog fur in the back (poor vacuuming.) Oh and when I went back, they didn't offer me anything for my inconvenience because of it their lack of complete service initially. Awful. read more

While Mister Car Wash in Annapolis provides a fair at best car wash, be forewarned- if they damage your car in anyway, they deny, deny, deny they are responsible. If you make a claim they will do everything they can to deny liability and leave you out to dry. I recently had my car damaged by their equipment and the repair bill was $1,200. I was told basically I was a liar and I was on my own. I have been a loyal client of theirs for over 5 years with multiple cars. They will reply to this post with their typical boilerplate language of concern and they will look into it. Hogwash! Their cameras didn't prove their position to deny my claim. The reality here is, like all of their customers, I am an honest, hardworking person who knows 100% my car was damaged during one of my multiple visits recently and they told me sorry, you can't prove we did it or we proved we didn't damage your car and now I'm out $1,200. This is not how a reputable business treats loyal and honest customers. I cancelled all of my memberships immediately and I will never again do business with them because when something goes wrong, they are not there to help you out and you're treated disrespectfully and made to feel one is dishonest. read more

Poorest quality $15 car wash ever. Most of the extras like tire shine don't really work...you may have like one shiny spot on a tire. They're supposed to spray the car off and run a brush across exterior before it goes into the machine wash, but that probably won't happen. It didn't for us and the roof looks totally uncleaned. There's a better cash wash just down the road in Edgewater. I suggest you drive on to that one. read more

The people are rude and they don't clean your vehicle good windows are so smear and went it rain it hard to see you are better off doing your vehicle yourself only in Edgewater MD the car wash in Millersville MD is so much better read more

TERRIBLE INTERIOR JOB. I moved from out of state and just tried this new location. I was not aware that you are not allowed to vacuum your own car. They actually charge you an additional $10 to give you a mediocre vacuum and wipe down job. That's on top of your membership or whatever you paid for the car wash. I thought that was insane but I assumed they would do a good job. They didn't. There was still dog hair and dirt on my floorboards. My backseats weren't wiped down. Cancelled my membership immediately. read more

I am not sure why this location has such low ratings. I've been searching for a car wash with extended hours as a lot of local agencies do not stay open past mm, about 5pm. Upon arrival I knew my car was a mess. Halloween weekend passed and *no judgment*I had a car full of cat litter... and I am not a cat owner. *awkward stareoff* ANYWHO, I arrived for the first time and was greeted by an associate that was very informative on pricing, memberships, and even communicating to the wash/dry/vacuum team what my concerns were. About 15 minutes later my car was ready, very clean. Because it WAS cat litter in my car, it was tough on the employees to get everything. Upon my second request for another vacuum, it was accepted and taken seriously. Within 2 minutes I was back in my clean, interior and exterior, car and was on my way back to work. For advanced knowledge, this is a place that you can go to on an hour lunch break, location depending. read more

Do not waste your $40 on a car wash here. My car was not clean at all and there were puddles of water left in the cup holders on the inside?? read more

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You will get better service and value with Chesapeake care wash on defense highway or Great American Car wash in Severna Park! Mister Car wash will not touch the outside of your vehicle unless you get the inside cleaned. Management has the staff stand around and watch you wipe down your own vehicle. How much sense does that make? Poor service, value and quality. I DO NOT recommend this place. read more

They don't care about cleaning your car. They are very lazy there and it is overpriced for the quality. I would seriously recommend going somewhere else. They will never do a good job just trust me on that. read more

They don't wash floor mats and it looks like they didn't even touch many interior spots. If you're going for interior, you will be disappointed. read more

Mister Car Wash - Driver floor mat, wasn't even secured/locked back in. I had to do that - Car Wash Near Me - Edgewater, Maryland

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I pay 50 dollars each month for the exterior only but on top of that it's an extra 15 for the inside and 2.50 if you want each row of mats to be power washed. I'm never happy after I get my car back. read more

Mister Car Wash - Car Wash Near Me - Edgewater, Maryland

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I wanted to wait a while prior to providing my review to see if the service was consistent. I've been a member for three months now and the service has been excellent. Mostly, I visit the Annapolis location but I've been to Millersville a few times too. The staff is mostly young adults but their customer service is EXCELLENT. They always greet me with a smile and are very personable and respectful. If I had to compare the customer service, it would be on the level with Chick-Fil-A. The care they provide with maintaining the appearance of my vehicle is outstanding. I really only have two manor complaints: Please stop moving my driver's seat and upgrade your air freshers. It's a pain when I get into my vehicle and the seat is moved far back and way too low. Also, the fragrances might last 1/2 hour and then it's gone, and I've tried all of them. You might want to try a different product. I'm very pleased with the service and would highly recommend this company. read more

Two Stars ONLY because the young men who vacuumed my car and the others who wiped down the car after the wash were pleasant and respectful. I waited over 5 minutes behind one car to place my wash order. The customer who obviously needed a lot of help. It took two staff people to help her. Meanwhile three other cars advanced through their "Members" lane. I selected the Platinum was because I wanted the interior vacuumed and cleaned. It was $42. Everything on the menu costs extra. The staff person asked if I wanted my rubber mats power washed but said it would be an additional $5 per row. I have three rows of seats in my vehicle, so I declined. However, after I drove away and the sunlight hit my windshield, I could see a filmy layer of dirt across the windshield where the wipers don't reach and the corners of my windows behind the sideview mirrors were still dirty. I don't feel I got my money's worth. Low value of clean for the price. read more

So they added a new feature recently for the auto drive-thru service--a tip option. I'm a big fan of tipping, but when places that have zero employees ever touch your car start to add, I'm out of there. Even Great American Car Wash on Rt. 2 at least has folks who towel dry your car (and yes, I do tip them, and they are worth it!). Do better folks. read more

Walked in and was greeted by classical music and the wafting aroma of fresh popped popcorn. Crystal chandeliers in the bathroom? Check. Crazy customer yelling about water being a scarce resource? Double check. They are *inspiring me to shine* alright contemplating coming back just to hang out and sip coffee. I wrote this review before I've even seen how clean my car actually is- 5 stars all around. read more

Mister Car Wash - Waiting room is so big I'm not even required to sit right next to my boyfriend. - Car Wash Near Me - Edgewater, Maryland

The receptionist karina was so kind, she made me feel safe despite all The bad reviews I have read of this place. But the quality was excellent and I was just passing through on my way back to Pennsylvania. 1000% recommended. Thanks karina!! read more

$22 for a car wash where they don't even dry your car or give you a towel dry to dry it yourself. Waste of money

This place sucks. Rude employees and poor wash. I got free washes and was reluctant to use them.

Terrible job!!1st no options for cash. Al a carte you to get the mats done even if you pay for the interior. $60 for a car wash is ridiculous. Then the nerve to ask if you want a monthly plan for 40 bucks and they charge an additional fee to clean the inside. Overcharged!!!Undervalued!!! NEVER AGAIN read more

Got the best wash with interior. Looking at my vehicle the rear section under the window was not clean and the interior has some white smears around the door, side of seat and a lot on the panel by the floor. I pointed these out to the finishing personnel. He cleared off the smears in the interior but the rear of the vehicle was not clean where the name of the vehicle is. Also there are still bugs on the windshield. I guess "Mister" is the amount of water they use! Last time I went there they had to run the vehicle through twice to get a clean vehicle. Never again. Let's see what the coming new car wash is like on 2. If it sucks I'll just was it myself from now on. read more

They missed my whole backseat. Didn't wipe them down. Still had sticky juice spilled by my son after paying 38 dollars for their best wash. After bringing it to their attention. The lady said they are not a detailing service. I just want my seats wiped down. Not a full blown detail. What was I paying 38 dollars for? Floor mats were not done. They said that is a extra service. Well when I sign up for what kind of was I wanted. I told the gentleman that I wanted the works. Everything. He said ok the platinum not a problem. Then this is what I get. read more

Mister Car Wash - Back of the seat wasn't touched. Trash in my back seat plus sticky juice. Matt's have not been touched. - Car Wash Near Me - Edgewater, Maryland

It is a car wash...... not even the best one iN Annapolis. But the are centrally locates and do an adequate job.

If anyone goes to Mister Car Wash by the harbor center... do so at your own risk. My brand new car was damaged when an employee didn't put it into park and it rolled into another car. Getting any information from them and getting the general manager to a call me back has been impossible. I'm having to go through the police to get anywhere which is just completely ridiculous! Accidents happy but it speaks volumes when accountability is lacking. read more

Terrible. This was my first time at this establishment and it was a waste of money. I paid $44.00 and I had to tell them to clean my seats after they were done....They make you pay for armor all treatment only to tell me that they wouldn't do it to my interior... soooo did I get any money off because you didn't complete the service? Nope and I won't be back. Sad if I have to go behind you to do what I came for then I should have done it myself for half the cost. read more

I used to come to this car wash when it was called something else. After today's visit, I'll never come back. I paid for the most expensive wash, which included a wipe down of the doors in addition to the console and dash that was offered in the less expensive version. They did my doors but not console or dash. There are many places that weren't vacuumed. For $37 plus tip, I expect a spotless vehicle. read more

Mister Car Wash - Mat that is still dirty. - Car Wash Near Me - Edgewater, Maryland