1. Flagship Carwash

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    Glen Burnie, MD

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    Flagship Carwash

    3.2 (10 reviews)
    Open • 8:00 am - 9:00 pm

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    Showroom Shine

    Showroom Shine

    (79 reviews)

    A few months back, I was taking advantage of the service provided of the free vacuums. Being…read morecareless and not paying much attention, I took my air pod out of my ear and placed in my center console. I began to vacuum and did just the thing I didn't want to do. I sucked it up in there and in a matter of seconds, it was gone!! I thought that it was a loss, but decided to mention it anyway. The young man who helped me dry my car was still an ear shot away, so I asked him if there was anyway of retrieving it. His name is Mark, and he was very friendly and helpful. He let me know that they were closing soon, and fortunately for me it has just been cleaned out. He said they couldn't do anything until the end of the night but would check at that point. He looped in the manager/owner, who allowed me to give my number to the young man. Would you believe it?! An hour later, he called and told me that he had it. It would be in the office and that I could come grab it at my leisure. I did the next day, and thanked both of them repeatedly. I could've easily replaced the air pod, but the level of extraordinary customer service I received is unmatched. I was a retail store manager for most of my career, and understand how often complaints flow but how little acts of kindness and a job well done are applauded and mentioned. This is why I'm a member at this car wash and why I will continue to patronize this establishment. Keep up the good work! Thank you.

    The number of times I've noticed damage after going through is unreal! Although the last time is…read moreunacceptable and no one will return contact!! The staff member that brushes the rear of the vehicles prior to entering hit my rear camera so hard it broke and by time I got into the wash it was dangling all around getting beat by the brushes! Ask them to check camera footage for proof and NO REPLY! Not to mention, if you do not dry off your car immediately, there will be white spots all over! At this point if I could give zero stars, I would.

    The Wax Shop

    The Wax Shop

    (65 reviews)

    I am so impressed with the wax shop! A few years ago…read moresomeone threw up in my brand new car and Brian (the owner i believe) helped me out and cleaned my carpets thoroughly and got it all out with no smell left behind. I called him last year when i spilled milk and he gave me some advice on how to try and clean it. This past weekend i decided to schedule a full car detail and my car came out brand new - i swear it looks cleaner than when i first purchased it. I will be getting it detailed by the wax shop every 6 months now - great prices and even better service. They even got most of the dried up baking soda out from my milk incident that i thought would be in the car forever. Super impressed! Only thing i would say calling and getting a hold of an appointment was hard, i had to call multiple times and ended up leaving voicemail.

    I can't believe we didn't find this place sooner. Reasonable pricing for amazing, extremely…read moremeticulous & professional work. Katie called to confirm the day before our appt. Brian double checked what we wanted before servicing our car. We are preparing to move overseas and needed the vehicle processing center to take our car (heard they were strict) and they said it was perfect. The Q-tip clean did the trick and we also asked him to give it once over to remove our dog's fine, short hair. We couldn't have asked for more: car was squeaky clean, clear communication, excellent results, highly recommend. Thank you!

    Canton Car Wash - Customer waiting area for full service detailing.

    Canton Car Wash

    (20 reviews)

    I went to the car wash to see what services they offered and the cost. The next day I called to see…read morehow long it would take and to see if I needed an appointment. I was told that I could get their non member express detail and that would take about 45 min. to complete. I wanted the top tier which is $85.00. The following day I arrived only to be told by the woman attendant that they did not have a $85.00 car wash offer. I explained everything that I went through to no avail. I went through the car wash and spoke to a manager. He apologized and went to speak to the young lady and disappeared. I finished the job outside on my own. Pure They lost a customer for the future.

    I had an extremely frustrating and disappointing experience with this car wash. I drove in with a…read moreperfectly fine vehicle, my passenger-side mirror was completely intact with no damage or issues at all. After going through the wash, I pulled out and discovered that the entire passenger-side mirror cap and the base of the mirror had been completely ripped off. I immediately reported the damage and they said they would review their cameras. After reviewing the footage, they admitted they could see the car wash equipment pull the mirror cover off during the wash. However, they claimed they had "no proof" that the mirror wasn't already broken before I entered. This makes absolutely no sense, especially since the footage clearly shows my mirror intact and not broken when I first drove into the car wash. To make matters worse, the customer service was absolutely horrible. When I asked to speak with someone above the manager, they gave me a phone number and told me to call the next day. I waited an entire day for a callback from a representative who ultimately couldn't help me at all. Then about two hours later, the general manager, Mike, called and told me there was nothing they could do and nothing they were willing to do to make the situation right. For context, the vehicle I drive is a Tesla. I contacted Tesla service for an estimate to repair the damage, and the cost was close to $1,100 to fix the mirror assembly that was damaged in their wash. Despite this, the company did not offer to help with the repair, provide any compensation, offer discounted washes, or make any effort whatsoever to resolve the situation. This car wash is also extremely aggressive and rough. Every time I've gone through it, the equipment bends my front license plate cover and I have to bend it back afterward. When i shared that had also happened with Mike, he said to get a stronger cover, mind you, I did have a cover but it was ripped off the first time I went through the wash. Shame on me for continuing to go through, thinking nothing worse would happen to another part of my car. Unfortunately, this time it did. Instead of taking responsibility, they handed me an incident report stating they did nothing wrong, claimed they were not liable, and told me to file a claim with my own insurance company. Be aware that if you go through this car wash and their equipment damages your vehicle, they will not take responsibility for it. Based on this experience, I would strongly advise others to avoid this car wash and all other Canton Car Wash locations!

    Arundel Mills Auto Spa Express

    Arundel Mills Auto Spa Express

    (14 reviews)

    I have a longtime membership paying $44 a month. Every time I go. They can no longer detect my…read moremembership with my tags. My tags haven't changed. It's their new AI system. It doesn't pay to go to the membership gate. You will be just sitting there waiting on a staff member to come out just to ask if you're a member. Then they finally type in a code. How about fix this issue for me. Even the manager said it was fixed but that's not the case. I am losing patience and want to cancel my membership. I hope someone can finally figure out how to get this resolved. It's frustrating to say the least.

    If you need a quick and thorough wash then this place can't be beat. It's good value for the money…read more I had a great experience getting my car washed at this place. I decided to get the Super wash service, which is their premium service. The wash itself was quick and did a solid job overall, especially when you consider it's an automated setup. In fact, this is the best automated washing I've experienced. What really stands out is the added value of the complimentary towels that are available. Also, the vacuums are free to use, which is a huge plus, and the hoses are on either side of the car so you get two long vacuum hoses to use. Being able to touch up the car afterward without being made to pay an extra cost makes a big difference. One big problem that I have is the limited number of vacuums available. And did I mention that they are FREE to use? Not just for paying customers, but also for non-paying customers. I can bet that half the people using those vacuums did not get a car wash. So after my first car wash I was disappointed that I couldn't vacuum my interior because all the vacuum spots were taken. I recommend getting there early before the vultures come in to vacuum their cars for free and hog up the spaces. All in all I still recommend it if you're looking for a fast, no-hassle wash with some nice perks. Just get there EARLY!

    Flagship Carwash - carwash - Updated October 2026

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