I've been a customer for years and a monthly subscription holder. I pay $32 a month and I get at least 4-6 washes a month. So for me it pays for itself. I do wish they would be more diligent about spraying the bugs each time and I almost always have to take a towel and go over certain spots the wash doesn't quite get clean. The vacuums have recently been upgraded or replaced so suction is much better. read more

TL;DR: Poor customer service from higher management. Mister Carwash damaged my car over time. I joined Mister Carwash as a member in 2023. For the past three years, the regular staff has always been kind and accommodating. I cannot say the same for the general manager and the assistant general manager, given my recent experience. On June 1, 2026, my car was damaged by Mister Car Wash located at 15400 FM1825, Pflugerville, TX 78660. I filed an incident report and received a call from Assistant General Manager Colleen Womack a few days later. She explained to me the policy that protects Mister Carwash from covering damage to vehicles more than 10 years old. Of course, I was disappointed, but what was most disappointing was when Colleen hung up on me after I expressed my disappointment and told her I would be writing a review. I called back several times with additional questions about the policy, but got no answer. I happened to be near the carwash, decided to stop by, and found both Colleen and general manager Michael Chappell in the office, sitting by the phone, chatting. They were obviously ignoring my calls on purpose. I believe Mister Carwash causes damage to vehicles over time. Thankfully, this repair cost me less than $50. Be wary of the damage Mister Car Wash can cause to your vehicle over time, especially if your vehicle is more than 10 years old. I will proudly seek membership at a hand-wash carwash moving forward. read more

Mister Car Wash - Auto Detailing Near Me - Austin, Texas

I've been a loyal customer of Mr. Carwash on FM1825 for 6 years. I come once a month, and so does my wife. Depending on how dirty the car is (or my mood, let's be honest), I'll go with the basic or basic plus. One thing that's consistent? The sales pitch for their unlimited monthly plan. It's like they're trying to sell me timeshares or something. Every. Single. Time. While I don't wash my car enough to justify paying per car for a plan I don't need, I politely let the salesperson do their thing because, hey, I'm nice like that. But here's where the experience went south: I specifically asked for the basic wash, but the salesperson apparently decided I deserved more and selected basic plus. Oh, and when she asked about the tip, I said $1--she somehow heard $2. Cool. After vacuuming my car, I thought, "Wait, was I just swindled at the carwash?" So, I went in to chat with the manager. You know, because I figured a business that's been happily taking my money for years might care about overcharging customers. Turns out, no. First, I confirmed that the basic wash should have been $8. I was charged $14. Even with taxes and a $1 tip, the math (see: Texas taxes) just doesn't add up. When I mentioned this to the manager, he smirked--because nothing says 'we care about our customers' like a condescending grin. So here's the deal: If I can't trust this place to charge me correctly for a basic wash, how can I trust them with their "premium" services? It's actions like this that sink businesses. Will anything change? Probably not. But if it does, I'll be fair and post a follow-up. Until then, beware--they'll nickel and dime you, and if you're not paying attention, they'll get away with it. RIP, 6 years of business. You won't be seeing me again. read more

This is what happened to my license plate after i went through the "Mister Car wash" would never recommend this place unless you want your car to get damaged and their "system" is constantly going down and they cant seem to get the App To function properly cant even operate my account through their Definitely going somewhere else read more

Mister Car Wash - Bent License Plate after Car Wash - Auto Detailing Near Me - Austin, Texas

I enjoy the staff at this location. They are always really friendly and I like my membership for $20 bucks a month. I had an issue with my payment after 7 days you have to re-enroll which is kinda dumb, but I love the free vacuums and the space you have between other cars. read more

Mister Car Wash - Auto Detailing Near Me - Austin, Texas

Never again will i return. $25 wash was terrible and i had to wait 20 minutes for all the membership holders to fly by me while the cars in front in my lane to wait and while they gave their pitch about getting a membership. Guess my $20 was less valuable to them. Don't go here, don't buy their stupid membership. Find a gas station carwash or do it yourself. read more

This car wash did over $9000 in damage to my car due to equipment failing and denting the side of my Mercedes. While they admitted it was their fault they refused to cover all of the damage. Then to top it off they did not authorize a rental. We have been fighting this for almost two years. I canceled all my monthly passes on all three of my cars. I warn you not to sign up for a monthly pass and take your car to a reputable car wash that will be happy to accommodate you. read more

This review is for the Pflugerville location bc I only go through the Round Rock location for a wash. They charge extra for vacuuming & wipe off. I can do that myself; actually prefer to. The line always moves pretty rapidly when there is a line. Most times there's not. Depending on what day you go & the time (recommend weekdays after 9 am) it's real easy to get an open bay to vacuum. The hoses are well maintained & picks up dirt excellently. The grounds are kept clean also. If there's a concern, simply wave at one of the attendants & they will quickly assist you. With the monthly plan you can wash up to twice a day if needed. I definitely get my moneys worth. I go through at least 3-4 times a week. Plan pays for itself that way. read more

Since Mr. Car wash purchased this location it has slowly been going downhill. The last straw is that they removed all of the shade from the vacuum area! Why!? They used to have shade and they removed it. This is TEXAS and it's hot and sunny all the time. Why would they remove shade? It's just kind blowing. They are headquartered in Tucson. It gets got there too! Very bad decision. Will be canceling my membership because I prefer not to boil when I vacuum after getting my car washed. read more

Mister Car Wash - Vacuums missing shade - Auto Detailing Near Me - Austin, Texas

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$8 bare minimum automatic wash abs blow dry. Long wait for the vacuums. Fast. Pleasant attendant but didn't do anything. Asked for a tip. For what? read more

Stopped in to get the suv washed after driving on a dirt road. First our pass did not read, maybe because we are from out of town (Abilene), then when we went to go through the tire grabber thing has an issue, the girl motioned for us to pull up but the car would not move, I had to put it in reverse the forward to get it to move, don't know why. The car in front of us had issues too. Suv came out clean though.. read more

Mister Car Wash - Auto Detailing Near Me - Austin, Texas

Rub-a-dub for your car. Misters is a good value bc they have monthly memberships. I use their $29.99/month unlimited membership and this location has free vacuums. Great thing about the membership is they're nationwide. I've used other locations in FL when I drove there. Certain locations will have self service vacuums like the Wells Branch one, others won't. Pro tip: with the membership, you can add on detail/vacuum for $10 during the particular visit, especially if they don't have self service vacuums. I'll do this when my car needs a good wipe down inside out (hand dry) + air freshener scent at their Research and Round Rock location. Don't forget to tip them if you're using their detailing service! These guys do a great job. If you like to keep your car shiny, Mister's don't disappoint. If you're unhappy and felt it didn't clean well, go through again if you have the unlimited membership! read more

Please do not come to this location, seriously every recent review is true. Management here needs to be evaluated and shifted because this location's business is going down due to so many factors. How can a business charge me $29.99 for an unlimited membership but at the location my sticker doesn't work. Then the staff wants to charge me again for a wash without fixing the problem. I tried getting with management but apparently they're so busy inside to answer a call or come out to speak to their customers. Also their equipment has left my car with marks that I have to wash myself right after. Just so disappointed, will not come back and will get my money back. read more

They were giving away free car washes when they first opened and also discounted monthly membership plans so I got a platinum wash plan for $12.99. They were so hectic that I am probably going to update this review after going a few times, but they get your car shiny including the tires. My honey got his truck washed as well and they can never get his tires that clean in these types of car washes. They have standard vacuum yourself area and also perform detailing services with prices that look not too bad. I know Pflugerville doesn't need yet another car wash, but this one is on the way home from work and for $12.99 a month for unlimited platinum washes...can't beat it I say. read more

I have had a membership for a few months now. I live really close so the location is convenient. The car wash gets really busy in the afternoon and evenings and is busy even in the mornings but not as much. The membership is a good value but I noticed issues with the quality of wash a few times and once I noticed a paint chip. This morning I went about 9:30 am and it was busy. I had to edit only a few minutes to vacuum so that wasn't bad. I did see 4 cars enter from the exit only entrance to use the free vacuums initially taking up lanes to vacuum from paying customers. My car was still dirty. I get the 19.99 membership so I expect my tires not to be super clean but the car itself still had a lot of dirt on it. And also I have scratches now on my car. I checked my vehicle before I left my house this morning and went straight to wash it as it hadn't been washed in over a week. I thoroughly looked at my car. I know these scratches weren't there before. I immediately cancelled my membership. I haven't washed my car anywhere else in 4 months. Now I have to find a detailer of some kind to get the scratches out. $19.99 unlimited is not bad at all but look at your car to ensure this car wash isn't scratching your car. read more

Mister Car Wash - Scratches immediately after washing my car - Auto Detailing Near Me - Austin, Texas

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They do a good job. I pay a little more here I think than a few others I've tried but I'm okay with that when they do a good job, and they have, every time. The drive-thru "barn" does a better than average job of cleaning the outside. Once done and you pull around to the cleaning/detailing area is where it really matters. Usually young people who seem to really want to get it done right. I always get the inside cleaned and vacuumed and I can't say I've ever been disappointed. They have various plans and options but you get to select and can pay with a credit/debit card and wait in an air conditioned waiting area. read more

Mister Car Wash - Interior - Auto Detailing Near Me - Austin, Texas

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$20 platinum service. Still had bugs on my grill and windshield. Assumed they would just let me go thru again and he has me pull thru again but not the case. Marcus was super nice as a site manager but did not resolve my issue. Do not use them in future. You have been warned about quality of service. They replied back stating they would call in 48hrs. 5 days later I miss their call. They do not leave a message and I just call right back. Their prompt pushes me to the location and get vmail with mailbox full. Maybe they wanted to say they tried. Does this site allow negative stars??? read more

Vacuums there suck, and not in a good way. The suction power is horrible. Half of the hoses were so weak they were unusable. They would have barely picked up and held a Kleenex l. The others were usable but inadequate to do a thorough job. I had to make probably 4-5 more passes over the same area than what was required when it was under the prior ownership. Even then I didn't get the resilys I wanted. Only about 1/4 of the bays were filled so it's not like the vacuum system was under stress. The bay I was in was in the middle 1/3 of the lineup. The quality of the exterior wash was average. Looked ok unless you inspected in detail. It's a shame the quality has deteriorated so dramatically. I used to love this place and recommended it to everyone in the area. Not anymore. read more

Not happy. No instructions and I just paid $16 for an exterior wash that leaves my car with stains. No interior cleaning? What is up with that? I know Pflugerville is the burbs but that's INSANE. My car was pretty dirty but still, that's a bit much. They definitely need to step their game up. I could have gone to the wash attached to the gas station and gotten something comparable and had enough left over to get a burger. Right now, I'd rather have the burger. read more

Every time I come here my car never gets clean!! $12 car wash?? Should I go back to the people standing there? Don't really know how they distinguish between the different washes...seemed like we were all getting the same car wash? read more

Mister Car Wash - Auto Detailing Near Me - Austin, Texas

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Excellent Service!!!! My Jeep was filthy and had a TON of bugs on the front. We went through the wash and we had two employees come up to us to ensure we were satisfied with our wash. While we were happy, they weren't satisfied. So they had us run through the wash again to get all of the bugs off and gave us a complimentary platinum wash. They truly went above and beyond and I could not be happier with my wash and the amazing customer service from all the employees involved. We will absolutely be back! read more

I was threatened to have the police called on me simply because I would not move forward in the line which would cause me to be very close behind the car in front of me. The guy said I was blocking traffic but I couldn't move because the cars in front of me were not moving. They told me to leave or they would call the police. I will do my best to seek justice for this unjustified behavior. read more

Short on time, I figured I'd get my truck washed instead of done by hand. I asked the "general manager" if this car wash would cause swirls in the paint. He said no, it "shouldn't" and he's never seen it do it. Beyond my best judgment, I now I have a brand new vehicle with a sloppy wash, and swirls in the paint. I'm livid. But it's my fault for using a chained car wash location on a brand new vehicle. Damn shame. It'll cost hundreds of dollars to buff it all out for a sloppy $16 wash. read more

I always drive by amused by this car wash that is literally the shape of a barn haha but really I can see why it's so popular! I usually only get the exteriors washed and then vacuum my car myself. They have a $5 exterior wash...Which is the lowest price I've ever heard of for a car wash. All of their equipment is brand new. My car looks great! And the employees were very friendly and seemed to have fun at their jobs...I have a new favorite car wash ;-) read more

First of all, props to the men working in the cold weather. They were all really nice and friendly. Another plus is that the waiting room and bathroom is super clean. The car wash made my car smell amazing and they had plenty of options available. The only thing that I didn't like was that the inside of my windshield had streaks on the inside which is not really okay what with me getting the interior clean for $35. Plus on the outside there is still some stains from pollen or bird feces, but that's to be expected cause it's just like a typical drive they car wash. Would totally give 5 stars if the price wasn't so high. It was nice cause I needed the clean out, but for that price, I won't be going again. read more

For roughly $100 you can get a really deep interior and exterior clean. My SUV was in rough shape! Grimy build up on the cup holders and every crevice. My carpets had very OLD stains that I thought would never be removed. From start to finish, it only took 45-60 minutes. When I got in my car after they deep cleaned it, I could not believe it! I would rate 5 stars, however they did miss some areas that I had to take care of myself. I feel like after paying $100, you should not have to touch it. The other reason this spot does not get 5 stars is, the staff. They do a good job, but they are not friendly by any means. Asking them questions was like pulling teeth. There were about 10 teenagers working and maybe 2 seemed like they took pride in their jobs. The rest acted like they absolutely hated their lives. At the end of the day, they got the job done...just wish they were a bit politer. read more

The worst experience in a car wash. The quality of the car wash is not impressive, however the opening price promotion was. the customer service doesn't exist in that car wash, the pseudo manager is just a bully. They don't have manners to deal with people, so if you are expecting someone will assist and help you , that's not the place you should visit. They have zero respect for customers. read more

I come here and get the 5 buck job...I get more when I can splurge a little bit. This is my go to spot for car washing. I also love the FrEE vacuums read more

Mister Car Wash - Cow - Auto Detailing Near Me - Austin, Texas

I recently bought a new car and I wanted to be able to keep it clean on a regular basis. When I heard about the unlimited wash plan that this place has I jumped on board with it immediately. I have been using the platinum wash plan (the highest grade wash without detailing) and I have been through the wash 4 times now. Unfortunately, every time I have been through it only looks like my car has gotten rained on and not actually been through a wash. I really wanted to like this place (especially after interacting with the great service staff), but it fails at the one aspect I needed: actually washing my car. read more

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I remember last year when they were building The Car Wash Barn. I actually remember thinking the idea was a bit corny and comical. I mean, come on!....I see this huge bright red barn being constructed with this old-fashion theme along with cute cartoon-ish cows painted about. Fast forward to their grand opening, I decided to give it a try because I had just gotten my new car and I wanted her looking right! I saw they had some pretty cool promo's going on, but I was drawn to the "Monthly" plans where you pay a set price (Starting at $19.99/mos) and you get UNLIMITED washes! Maaaan, The Car Wash Barn sure caught me at my most vulnerable time LOL. So I sign up and have been coming regularly ever since! Like any establishment, there are pro's and cons but I feel the pro's outweigh the cons. I like the fast and convenient service, the powerful Vacuums on each side, and especially the location. I dislike the amount of young disengaged employees, the small amount of under-powered or broken vacuums and especially the underwhelming power dry blowers (it never completely dries the car). I had actually went to their Web Site when I was considering purchasing one of the monthly plans when I stumbled upon a section where you could leave a note to management. SO I took the opportunity to write about how cool I thought the idea was (hmm.. singing a different tune now are we?! lol) put that my only complaint was the Blow dryers. I even provided a recommendation or remedy to the issue but I guess it fell on deaf ears (or blind eyes?!) because no one ever responded. Although a reply would have been cool, I honestly wasn't expecting one. I would have just been cool with a thank you for contacting us generic message. Anyway, no 5 Stars because of that. But overall, it's a cool place that helps me to keep my new car shining and looking sexxy all month long. read more

Best carwash in Pflugerville! Many detailing options to choose from at reasonable prices with friendly service minded workers! read more

Mister Car Wash - Auto Detailing Near Me - Austin, Texas

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I'd like to give a 5 star review for outside wash quality, value, and customer service. I drive a 3/4 ton full sized pickup. I've been driving all over East Texas and into Louisiana and you can imagine the unfortunate massacre of bugs on my windshield and front end. Doesn't help that these trucks plow through everything (as in not aerodynamic). Decided to drop in and try this place out. Got the full service outside wash including bug clean (spray for an extra $3). Total I think was $18 for wash, tires, rainx, hot carnuba wax. An awesome perk at the end is the free vacuum use with that service (they ask you limit its use to 10min to accomodate other customers). The vacuum worked amazing btw, very strong and placed on both sides so you don't have to fight the tubing all over your car. The was was great also, truck came out squeaky clean and white again. Only catch was it missed some of the bugs. Here's where the service kicks in. Brought it back the next day since I was busy and Ian (I think he's the manager) patiently listened to my issue about having to pay extra for a bug wash that didn't take off all the bugs. He offered to run me through again and told me in the future to make sure and let them know if something doesn't clean off completely and they will take care of it at the detail station or with another run through. We went through the was again and unfortunately there were still some marks. I pulled into a bay and Ian personally cleaned the rest of my windshield off for me. If that's not good service, I don't know what is. They've earned my business, that's for sure. I only have one con. I think the oil they use on the tires spray's out a bit on the side when you drive off. I've noticed that both times I arrived at the house with black spray on the lower sides of my truck. It's mostly on the passenger side. A bit on annoying to see on an otherwise clean white truck, and I'll have to see if it's directly attributed to the wash. I would deduct one star for that, but honestly everything looked intact when I came out of the wash and I notice this when I get home, so I'll keep it a five star. Just something to look out for. It's also likely to be more prominent on trucks. read more

I am going out of my typical way to write this review. This spot has the best customer service I've ever seen at a car wash. From handing your keys off to stepping back into your car off the red cloth, you're taken care of. Had to give those guys a generous tip just because they did such a great job. Great seeing so many groomed teenagers as well. That's a sign of good management and employee selection. Keep up the good work, guys! I'll be bringing my wife's car next with no hesitation! read more

I want to take away one star because the lack of visible pricing is confusing, but I was so satisfied with the wash job I will leave it. I'll also say the person with the one star review isn't being honest. My truck is just as large as his and I had zero issues. Our Tahoe was nasty..and I mean "not washed since last July nasty". Seriously, it had been one year..I know this because the truck was clean when we bought it and never again! So yea..it was nasty. I was also worried because we have a sunroof and some extra trim pieces. We had the dog in the truck, I would not recommend that as my ears are destroyed by his frantic barking...but what I can recommend is this car wash. We spent a measly $8.00 and the truck is shiny as brand new. There were some spots on the rims, but for $8.00 I can't complain. We did not buy the $12.00 package which supposedly includes the rims, so I won't count off for that. Our sunroof was fine, all the trim pieces were not damaged as well. Overall I could not be happier and will probably get the monthly pass so the poor Tahoe doesn't have to go a year between baths. read more

Car interior cleaning was fair, kinda slap-dash even though they weren't busy, the windows were clean, but dashboard and instrument panel were still dirty. read more

Went in the wash with my mirrors and wiper blades intact, came out with a broken driver side mirror and a broken wiper. Eddie their assistant manager called me that because there was "some scratches on the mirror holder" they've decided it was a prior damage. Came out of that stupid machine with my mirror shattered and dangling. Fool didn't even talk about my godamn wiper that was found in their machine. Now I'm left with $800 worth of damages to my Lincoln MKX. These idiots claimed to have cameras to review the incident but did not. Wash your car here at your own risk. I just barely renewed my monthly pass, but I sure won't be going back to any mister carwash. Bunch of lunatics!!! read more

The machines are great and you get in and out quickly, but the packages aren't very clearly defined. Also, I had an issue with something they did (in an interior cleaning job) so I called and the guy told me I could bring it back, they'd fix the mistake and I could choose the package I wanted, on them... So I went back and saw the guy who promised me this, waited a few minutes and left and to my now non-surprise, nothing had been done... Please don't say you'll do a thing, have me come back, NOT do it, and not say anything about it.... You lost a pretty frequent customer today read more

I ranch for a living so my truck is horrible.I come to town 3 to 4 times a year to see my parents and have my truck washed. These guys did an awesome job, dusted it wiped it down armor and made it look like new or $30 what a bargain. They were friendly, polite, professional I just can't speak highly enough for this young staff. Very refreshing to find in a big town read more

This place sucks now. They used to have an option where they vacuumed the inside of your car for you, but they no longer have that, though they do have free vacuums. Now they charge $3 to get bugs off your car with a "prewash." Is that not the whole point of a car wash? Won't be back. read more

My husband and I have driven by the car wash barn periodically and today we decided to give it a try. Our car was not filthy, but it is black so all the dirt shows easily. We purchased the Diamond Wash ($15) and paid and additional $3 for bug remover. Our car is only kind of clean. Soap and water spots dot the hood, the wheels are still dirty, and bugs are still on our grill. We thought that by paying $18 for a wash, our car would be as clean as an automatic wash could get it. My husband called and asked for a refund, and the manager was indifferent to our complaints. He was defensive and told us he had just checked his equipment room so he knew there were no problems with his machines. He did invite us back to have another complimentary diamond wash, but we will not be going back. The palm's car wash at Lakeline is cheaper, gets the car cleaner, and customer service is top notch. We'll give our business to a company who appreciates it. read more

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