I needed a new (new to me) vehicle and my son recommended this dealership because he and his son had both purchased their cars from here. I had a great deal of apprehension going in... hadn't bought a car since 2009!! I was pleasantly surprised by the great customer service and caring staff...I really didn't want to leave my old car behind, but I was made to feel comfortable and trusted the folks there to help me make a good decision for the car I wanted!! I'm very glad that my son sent me here. The team went above and beyond to get me the best financial deal, and even though I don't relish the idea of a car payment, it doesn't hurt TOO much!! The oil changes for life are a terrific bonus!! I have already recommended this dealership!! Diann Lewis read more

Run! Rip off artists. Tony can't be trusted. Don't believe a word he says. The inventory is crap. They give a good trade in but mark up the shit cars. read more

we bought a ram 3500 come to find out the 4 wheel drive doesn't work and I pulled the fabric cover off the front seat middle storage container and the lid had been taped to hide the cuts all over it. Don't let the crucifix fool you! read more

Mission Motors - Used Car Dealers Near Me - Arlington, Washington

A stand up place to buy a used vehicle. This is the toughest arena there is to keep customers happy. I witnessed 1st hand how fair this business is to its customers. Thanks for being part of the solution in meeting my budget and transportation needs. I also heard the city of Arlington is HUGELY APPRECIATIVE... a small business that contributes tax revenue to a small town that has very light tax contributions is enjoyed by the whole community. read more

They were very polite and not pushy whatsoever. And when I called and told them there was a problem with my car they towed it the next day and checked it all out. Giving me peace of mind. They are a lovely place to buy your first car honest and sincere. I bought a car from them a year ago and it's still going strong with no problems thank you guys read more

Worst dealership around!!!!! Got screwed on a car we have had less than 6 weeks and been to the dealer 6-7 times saying they would fix it and each time the same BS just add oil even though it has an oil leak and stutters n spits n stalls on take off the oil leak has been there since day one and the company wont fix it DO NOT EVER BUY FROM THEM!!!! i am contacting a lawyer as well!!!! NO YOU HAVE NOT TONY B!!!! My wife nor I have gotten a call from ANYONE in your store!!! When will the lies stop???? You did NOTHING last time i was there last wednesday for 5 hours except change the oil!!! AGAIN!!!! read more

Update on my dealings with them. They were terrific during the buying process but when they say welcome to the family they only mean if you are going to buy a car. Afterwards they don't want anything to do with you. Have a problem with the car they don't care. Two days after we had the car it started leaking oil. We have taken it back 5 times to have someone look at it and tell us yup there is an oil leak. They put more oil in it and send us on our way. Claiming they will figure out how to fix it. We keep going back to same old run around. Some family. Alex and Sean were amazing in helping me and my husband buy our first car together. Very knowledgeable and helpful through out the whole process. I will come back again when we are ready for an upgrade. Thanks again!!!! read more

I originally went to the sales lot to look at a Nissan Xterra but after checking it out I looked at several other vehicles until I finally found a vehicle that thrilled me, a 2001 Ford F-350 4x4 Crew Cab. I purchased this truck and have been thrilled with it since. Alex also helped me save a ton on my car insurance and only cost me $45 a month more to add the truck with full coverage on my policy. Plus my coverage went to $500,000. The truck runs flawlessly and yes it does have some cosmetic problems which I will happily fix. In the meantime, I've been thoroughly enjoying my new used truck. A special Thanks to Sean for his help as well with the financing. Overall a very pleasant experience. Steve C. read more

If I could do 0 stars I would. We bought a van from them around April of this year. Granted, we knew it had issues (had to be towed off the lot because the wheels were bad and the studs were stuck so we couldn't have them changed there) but we were SPECIFICALLY told the transmission had been recently changed. We were also told the rest of the van was good with some minor aesthetic issues that could be expected with a cheap used van. After we bought the van, in the last 6 months or so, we have had to replace the alternator and the fuel pump, as well as the fuel relay. Saturday, we were stranded on the side of the road with our small children. While I was driving, the RPMs suddenly went up so I pulled over. I put the van in park and when I put it back in drive to try to get to our destination, it wouldn't go. We had to have it towed (again, we've had it towed a couple times now because of other issues we didn't expect) and it won't drive still. We were told today (by the Honda dealership and another shop) that we will have to replace the transmission. We contacted Mission Motors to allow them to help make this right. We offered to buy a transmission if they would replace it for free and they basically told us we were out of luck because we bought a used car that had to be towed off the lot. They won't own their part in this at all. They "graciously" offered to give us our purchase price ($1000) toward a new car in their lot. Um, no. I would NEVER buy from them again, and will tell everyone who mentions going there to avoid at all costs. I realize we did not spend a lot on this van, but we don't have a lot and we were taken advantage of by salesmen who only wanted to make a sale and didn't care about the safety of us or our three children. read more

do not buy a car from them,ever!! 2 people we know had their cars fall apart within a week! literally! not even driveable!! read more

Mission Motors - Do not buy from Mission car lot in Arlington! our neighbor had this fall apart within 1 wk!Windows fell out,won't roll up!thieves! - Used Car Dealers Near Me - Arlington, Washington

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I hate to have to do this because the staff at the Oak Harbor location all seemed really nice. However, the finance manager agreed to buy my car at a certain price, and then just stopped returning my calls. Pretty disappointed, especially since they make such a point to emphasize how friendly and fair they are. Nothing will make it better unless they follow through on their commitment. It's just really unprofessional to pull something like that. read more

My nephew went in to look at a vehicle and the sales person "Jazzy" had him sign paperwork without thoroughly going over everything and forcing him into a vehicle that he didn't want and that was way over priced. He is a kid with no experience with shady salespeople. He thought they were running his credit with his signature, not signing his life away for a vehicle. This person lied to him in order to get the sale and refuses to end the agreement, even though it has only been 24 hours, and he does not have the car in his possession, the dealership still does. This dealership does not operate under ethics and the sales people and supervisors don't have morals. I will be contacting my lawyer and getting this taken care of ASAP. Owner's Response: Comment from Tony B. of Mission Motors Business Owner 8/13/2018 Im sorry that you feel this way about your nephews experience, but i can assure you that he did have to sign a lot more paperwork then just a credit app to take delivery of his vehicle. Maybe he was just scared to tell you the truth? One of our core values is to deliver a wow experience and we are always training on that. Feel free to see our over 45 5 star reviews that yelp does not show because we do not advertise with them, you have to look hard to find them under "currently not recommended section". If your nephew has additional concerns have him please reach out to me at missionmotors.george@gmail.com My message back to him: I'm sorry but I work in sales and marketing.. . You don't have to advertise with yelp to have positive reviews show up.. There are companies who are not paying yelp who have better reviews that show up so that seems fishy to me.. I truthfully don't believe the company has good reviews or they would show up. My nephew got out of that transaction because we threatened a lawyer. Whoever the manager on duty was at the time stepped in and helped out and mentioned that yes, a credit check was pulled.. but a title was not signed, a sale slip or pending registration was not signed, the financial documents for the loan was not signed. But your sales person Jazzy still tried to convince him that the sale was done just because he shook a hand. Although handshakes show respect and appreciate for time spent, they are not legally binding. Please don't talk down to me like I don't know how this process works. I have purchased many vehicles in my lifetime and I know that how this was handled was shady. We wont be back, and I will not be taking down my review. His next response: So by your own admission there was no deal done! And at the end of the day this issue was resolved in your nephews favorbecause one of our core values is to do the right thing.And please feel free to read the "not recommended"review's And also Google Yelp lawsuits,I am not the only business that feels this way. Have a great day My final response: If we didn't have to claw and fight for the right thing to be done, this would have been a different story. But the right thing wasn't done the first time, or the second time, or even the third time. This was something that took multiple, reasonable conversations that escalated until we had to threaten a lawyer, which is when management was called in. The right thing would have been Jazzy not making him feel as though he was locked in to a deal when there wasn't a deal in the first place. Jazzy insisted that the sale was finalized and that he was not able to back out although there were no signed documents in place. That is not the right thing, as you claim. Your sales person took advantage of an inexperienced kid for their own well-being and continued to bully him until both me and his uncle were brought in to rectify the issue. Please, no more responses. There is nothing that can be said to change my mind, and another response will make you look argumentative and unprofessional. I RESEARCHED THE YELP POLICY ABOUT REVIEWS: SEE BELOW. https://www.yelp-support.com/article/Do-businesses-that-advertise-on-Yelp-get-special-treatment-by-the-recommendation-software?l=en_US Do businesses that advertise on Yelp get special treatment by the recommendation software? | Support Center | Yelp No. Our recommendation software treats advertisers and non-advertisers exactly the same. You'll find plenty of Yelp advertisers with negative reviews, and plenty of non-advertisers with five-star ratings across the board. Furthermore, there is zero relationship between the timing of when a review gets recommended and when a business decides to--or declines to--advertise. Reviews can be recommended or not recommended days, weeks, or even months after they were first posted, and a Yelp sales representative doesn't have any influence over when that might happen. In short, there is no relationship between reviews and anything having to do with Yelp Ads or the Yelp Ads sales process. For more information, check out our Advertiser FAQ or read about the false extortion meme. read more

Store manager Shawn is reason enough to never give this place your business. Unless you're looking to be cussed at, yelled at, and waved off lot with a middle finger. Disgusting behavior. read more

I live in Oregon, but when I need a vehicle I always drive up to Stanwood to buy from Tony and Melissa at Mission Motors. They are great, fair, honest and they truly care about people in a way that is extremely rare these days. What really speaks volume to me is what they do for the local community. It is absolutely incredible. P.S. I see a lot of negative reviews about the condition of vehicles purchased from these guys, and give me a break they are USED cars. Even if they are the most vigilant dealer in the world there will always be vehicles that end up needing a repair within a small amount of time after being sold, thats how used cars work people. If you're not going to sack up and go buy a new vehicle, then you better be prepared for this. This happened to me on one of my purchases over the years and Tony replaced my distributor in my Jeep for the price of the part alone. What more can you ask for? -Nicolas Ellwood read more

Wow! what a amazing and refreshing approach to car buying! A dealership that is more concern about helping and giving back to their community! Truly a heart and mission for the people! So blessed by our time together! read more

I would give 0 stars if I could. I put my truck up for consignment at mission motors of arlington about a month ago. I paid $387 for them to detail the rig. They cleaned up the interior ok, but touched up a rust spot on exterior very poorly. It ran and dripped everywhere and the let it dry! That's not why I'm reviewing them today. Sean or Shawn (manager at arlington) treated me as if I was some low life off the street. We first got into a verbal cussing match about an item that was missing from my truck when I came to pick it up because they were not able to sell it. After I paid the detail fee, Sean stepped right up into my face as if to bully me. I told him about the poor customer service and he responded with a fuck you and waved me off the lot with a middle finger. Lesson learned. I wont be going back there again. read more

They repaired my Mazda 3 and did it in less time then expected. Drives so smoothly. Great people, great prices, great service. I will refer friends there for their repair needs. Thanks so much. It's so awesome having my baby back. I'm planning on zipping all over town again. 2 years without my car was too long. Thanks for giving her back, and for a very decent cost. read more

I tried to work with them on a Jeep Wrangler. The price was very unreasonable for the milage and shape it was in. They were slow to get back to me. It was clear the only mission they were on was to fill their pockets. I'm pleased the Mission Motors in Oak Harbor closed. This will prevent a lot of unhappy dissatisfied customers. read more

TERRIBLE!!! The shop part of mission motors is the worst place to get your car serviced. My husband and I have gone there on two occasions. Both times they kept our car days-weeks longer than originally told. The work is poor and the service is horrible. WILL NEVER GO AGAIN! read more

Just say no unless you like being ripped off and lied to. Check and verify that you have EVERYTHING in writing BEFORE you sign anything. Once they have your Signature their attitude changes. You will then hear phrases like "we never said that" or "he wouldn't have told you that". And many more sleazy used care salesman phrases just like those! Don't believe me? Try them out for yourself and get burned like I did. Mission motors - on A mission to take your hard earned money and give you as little as possible for it. Oh yeah, and that "referral bonus" they promise? You will never see it. Just stay away. I wouldn't send my worst enemy there and I advise you to drive on by and go anywhere else. read more

Had a great experience shopping for a reliable and comfortable vehicle! Confused why there are 48 not recommended views that diddnt appear on their page. Happy I went anyways, im so stoked with my new 4runner! read more

If you want to patronize a community oriented business, this is it!! I have YET to but a car here and will come see them when I do. They give so much back to the community and the kids in arlington. My daughter had her cheerleader uniform stollen from her car just days before the first varsity football game of the year. Mission motors found out and replaced my daughter's uniform for her! They hold a special place in my heart now and always. I will always point people in their direction. What an asset to our community they are!! read more

Do not buy a car here. I was told my car was checked and mechanically sound. The car completely broke down six (6) weeks later and it cost me over $1,100 to fix. This company is dishonest. read more

Where do I begin. As a consumer of many goods as well as a sales director I cannot believe how horrible my experience with this company has been from day one. From the sales staff. To the management. And even ownership. Even Tony. I even came back today in hopes of giving them one more chan e and was immediately disrespected by the manager and asked to leave. All I was trying to do was buy my father in law a gift he has deserved for years How sad..... I've gotten better service by volunteers at goodwill, no wonder there cars sit there as long as they do. Please don't waste your time if you value it. Even accused by staff! How pathetic! read more

Wow, they do not want to sell you anything. I was the only one on the lot no one came out to help me. Usually I'm fine with that I don't want to high pressure salesman. Unfortunately in this case there are no prices listed on any of the cars. There was no information about the mileage and I could barely make out what year most of them more. This should not of surprise me since their website is so horrible too. Their website ask you for your full name email and cell phone number before it will even let you look at their inventory. Once you get to their inventory it is a single picture with no description. I don't know how they have stayed in business read more

**update- Received an email from Yelp saying I wasn't allowed to post a review on both of Mission Motors pages so they removed my reviews so it sounds like Mission went to Yelp to have them removed to make themselves look better. So I will post it again. This dealership is full of con-artists and are quite obviously still playing the same games with new customers that they did with us. DO NOT PURCHASE A VEHICLE FROM THIS COMPANY!!! Original Review-We bought an SUV from Mission Motors on August 31st for $14,000. As of today, November 12th, we have made over $2000 in major repairs to the vehicle. To date, we have only made two payments on the loan. We tried several times to contact Mission Motors in an attempt to make any sort of deal regarding the repairs costs and were met with anger, disrespect, and threats from the owner. They have proven they are nothing more than scam artists hidden under the disguise of "good christians". We will never again purchase a vehicle from this company nor will anyone we know. The Better Business Bureau and the State Attorney General's office will be notified of our situation since they refused to make it right. read more

they kept trying to sell us cars which is what they do but we kept saying no or trying to leave when we first got there or saying we could come back tomorrow and look at them,but once we left they kept telling us to leave or get out, we waste their time and that we should learn how to do our math it got me mad because they shouldn't talk to their customers like that and I hope they can learn how to respect customers one day. I truly liked the people who worked there before. read more

Mission Motors is a wonderful company full of great people with lots of personality. My husband and I were looking for a car, and they were so patient with us while we test drove almost every car in the lot... (haha!) Thanks you guys, you're the best. I will send everyone I know your way! read more

What a nice change after visiting used car dealerships in Everett and Mount Vernon, I found the low pressure approach refreshing and the knowledge offered of the vehicles I was looking into very helpful. Will definitely return when ready to make my final decision. read more

If I could give "0" stars I would!! You would be wise to steer clear of this Used Car Dealership! The name Mission Motors is just a front to make you think they are honest Christian people...... Not so.... Initially Marco acts nice and accommodating, but just wait until you question his honesty and whether or not the car you're looking at is a good sound car. Heaven forbid if you do buy a vehicle from these people and something goes wrong!!! They will blow you off and make you think it's all your fault. They absolutely do not stand behind the cars they sell. Not all car dealerships do business this way. There are so many other places you can go to find a nice used car. Stay away from this place!!! read more

Look at the invitation to review inventory.........what a CROCK! No one does business like this, NEVER sign into a business that wants personal information UP FRONT!.........really bad practice!! read more

I just can't stand the ad on the radio! The bells are ridiculous! They stopped it for a while and it was great. I can't trust someone who says they will do one thing and then goes back on their word!! No more bells!! read more

Thanks for nearly killing us with your death car. That's really Christian of you, posers! Do not buy from these people who are using a "I'm a harmless Christian" angle to sell you a dangerous vehicle and swindle you out of your money. I realize it was a 'USED' car but shouldn't the shop or someone have made sure first that..I don't know ...it wasn't going to KILL SOMEONE before anyone at all drove it anywhere at all? The brakes totally went out and we were on the INTERSTATE we could have been killed! Do not buy from these dishonest , callous, self serving, flaky people. It could cost you your life. read more

Brandon and Chris helped us out with a vehicle for my mom. Very nice. Very professional

So wish I had consulted Yelp before I bought the car. In full agreement with other reviewers that the sales folks are so warm and friendly and try very hard to connect with you by finding anything you may have in common. The car was clean and seemed to run well at first. When it appeared to be leaking fluid after the second week and the engine graphic lit up, I called the dealership as they offer a "30 day or 3000 miles" warranty. If you can get them on the phone, they let you know that you need to take it to THEIR shop, in Arlington. Long story short - THEIR shop will tell you it's fine until the 30 days are up. Then you're on your own. In one year and less than 10k miles, many, many hundreds in repairs. Run, don't walk, in the opposite direction. Not surprised they're not accredited by BBB. read more

I seriously wish I had read reviews before getting screwed by this company. Craig, our sales person was very kind, patient, courteous, helpful and overall a good person. However, Mark, the manager called us liars when we had told him the things Craig had told us he would do. We were looking for a minivan that would hold 5 adults for family trips. They had a Chrysler that was older, but in pretty good shape. He (Craig) told us that he would fix the rear bumper (the top black plastic step part had a chalky residue) and have the chemical smells removed. He swore that they could do it. In the process of going over the paperwork we mentioned these things that Craig had said (after the contract was signed), and he told us "he wouldn't have told you that". Basically saying "You are liars". My wife and mother in law both have chemical sensitivity, and just being in the van for a short 10 min test drive gave them both horrible headaches. after driving it to work one day my wife ended up in the emergency room, and they refused to cancel the transaction and return her car. they said "the bank owns it". yeah, our bank! So after being without it for a few days and her attempting to drive a different car (heavy cigarette smoke smell), she had to pull off the road and have me come pick her up and I got to drive that stinky impala home while she drove my car. Then they try to sell her a Versa (which was the same year and model as my car) for more than I paid for mine, I got mine at skagit nissan/karmart. GO THERE, stay far far away from mission motors. My car had 24 miles on it when I bought it, and theirs had less than 5000 miles on it. Still had not yet had it's first oil change (they are every 5000 miles on that car). They lie to you. Their mission is to take your money at all costs. Marko, the owner told our pastor (who happened to know him) that they would make it right. Mark told me "I'm reluctant to do any more business with you". Even after the owner said they would take care of it. Now, if we want to bring the van back they will "trade it in" for less than we paid for it. "I've got to make money on the deal" he told my wife. Bottom line is: If you see mission motors just keep driving, walking, running or riding by unless you want them to take you to the cleaners too. We now have a van that my wife likes but can not drive or ride in. Looks like we get to refinance our house so we can pay for this thing and sell it to someone who could use a good vehicle with a perfume problem. Then she can get something she can drive. I absolutely recommend you do not ever purchase anything there. NOTHING. EVER. You will probably be sorry. P.S. Mark told us ALL dealers put perfumed things in their vehicles when they put them out for sale. We went to LOTS of dealers before getting scammed by these guys, and NONE of them did what they do. They call it "detailing" but they don't detail their cars, just clean them up a little. read more

The Good: I bought a car here about 2 months ago. I'll start off saying the staff is very friendly and accommodating when letting you test drive cars and look at cars. They were friendly and felt like overall good people. The Bad: I purchased a vehicle from them and had a tough time negotiating a fair price, they weren't willing to come down as far as I'd liked given the condition of the vehicle I was purchasing. The Ugly: The car was claimed to be in great mechanical condition, and they were right to an extent, the motor ran strong and the car starts up like a charm, and it still does to this day. Though the main reason I'm giving such a poor review is because I was completely blindsided by how poor the transmission on the car was...not even a month after owning, the transmission already started showing signs of catastrophic failure. I'm now 2 months into the ownership of the car and the transmission won't go into reverse which makes parking a headache and my once super great gas saver now has to run at higher than normal RPM's to maintain highway speeds....not to mention the price of the new transmission was the same price as I got the car for, so I'm essentially paying twice for a car that I should have bought for a fraction of the price. But business is business so take from this what you will...it's a used car lot afterall. read more

I went to this dealership a few weeks ago and they tried to sell me a car I didn't want. (I told them before I drove down there since it takes me an hour to get there) that I only wanted 2 cars there....They said it would be fine and to come down. So fast forward to when I get there they tell me that I am only approved for one car which is a 2004 Cadillac CTS which I didn't want but said id test drive it for a piece of mind and so I didn't feel like I wasted my time driving down there. After I test drove it I called my dad who is a mechanic and asked him about the car. He said that I should do a buyers inspection because that year and model of the car is known for engine problems. So when I told Shaun & Justin that I wanted to do a buyers inspection they said "instead of doing a buyers inspection that they would give me a 3 month/ 3,000 mile warranty." I told them I still wanted to do a buyers inspection and that's when they got rude with me. After the hassles I told them I wasn't interested anymore and left. They also told me I was approved and to sign papers etc....which ended up being a lie because when I got a car at a different dealership with the SAME bank it was a completely different interest rate and amount of the loan I was approved for. They also went as far as texting me and telling me to come back and they want to sell cars to all my family etc...and then told me the Cadillac sold to someone else which was fine because that's not the car I wanted anyways. They don't have accredited BBB and and they have horrible reviews all over the internet! Buyer beware. Don't screw yourself in a situation like this. read more

MILITARY STAY AWAY. They are ignorant and cant meet the needs of this community.We attempted to buy a car here. The only employee that was helpful and did not have an attitude was Will. We are newlyweds building up and fixing our credit after a hard move to WA.They do not have the proffesioanal connections to finance less than perfect credit.But they will make you believe they do. The women there may benefit from a customer service class they were nasty and classless to me on the phone. They would also not work with my husband and his complicated hours of work , even after stating he is on a ship with no phone reception.Save yourself the trouble and take your business somewhere else they are not worth the time and patience. MILITARY STAY AWAY!! The car we were going to finance began to leak oil and engine lights appeared a week after. We sure regret it. read more

Just look at all of those same reviews from people that are in the same boat as us...you know, the reviews that aren't recommended....I wonder if I can get in contact with some of these people? Its a shame the owner won't return my call!! read more