I've been a customer at this dealership for over two years and I've never had a single bad…read moreexperience. My service advisor, Dan, is a true professional and superior at his job. Thank you, Marysville Toyota for the continued excellence.

UPDATE: The "Bait and Switch" Text Proof (Doug Mesman)…read more Since my last update, things have gone from a lack of communication to flat-out predatory business practices. After leaving five unreturned messages and a corporate manager falsely claiming on Yelp they would look into it, I finally received a text message from **Doug Mesman** in the service department attempting to "make things right." Here is exactly what Doug texted me word-for-word: "Good morning Eric, I hope that texting may be a better for of communication for you. we do have the driver's actuator in-stock, my offer to install at no additional charge still stands . this repair will most likely not fix the push button start... please let me know a day monday -friday that will work best to have the door actuator installed. -- Doug Mesman" Based on Doug's explicit written text stating there would be "no additional charge," I brought my RAV4 back in to get the driver's side door actuator installed. Once they had my keys and the vehicle was in the back, the classic dealership bait-and-switch began. I waited 2 hours and then Doug and the service department went back on their word and tried to hit me with a $400 bill for the repair that he just texted me would cost absolutely nothing. They used a fake gesture of goodwill to lure me back into the building, only to hold my repair hostage for hundreds of dollars. This service department is completely dishonest. They will lie to your face, lie over text message, and try to scam you the second you walk through the door. If you value your time, your money, and basic business ethics, avoid Toyota Marysville at all costs. I am taking my business to an honest independent shop that actually respects its customers.

What can I say that hasn't been about the somewhat-New-Kid-On-The-Block? Ruben is personable,…read morefriendly, and an active listener which are important to the sales experience. I really enjoyed the casual talk that was woven into those drill-down sales questions. I would highly recommend buying a vehicle from Ruben, barring that, at least Honda of Marysville!

What a crooked dealership. Exorbitant "diagnostic" fee for…read morelooking at A/C UNDER WARRANTY. Then calling me today to tell me that I have a bunch of service items on my 21 Passport that NEED to be done...the Maintenance Minder says an oil change is due next, not now. I patronized your business because it was convenient. I will now give all my business to Honda of Burlington where we purchased the car. FU Rairdon.

I want to thank Deryck Hendrickson for the excellent service in getting me into a new 2026 Ford…read moreExplorer ST. Everyone involved was extremely helpful. I will be a returning customer.

Dylan Alexander went above & beyond in regards to my total experience at the Marysville store. His…read morepersonality is engaging he is knowledgeable, willing to make sure the process was seamless!!!! I would highly recommend buying either new or a used vehicle at Kendall Auto Marysville !

On a whim I found myself at this car lot and ended up buying a car 2014 chevy impala I have loved…read morethis car and the service through out was great. For 3yrs now I have had this car. with no problems! But now is the time for me to have to see if they will buy it back. I'm moving and can't take it with me. With great service, they have hoping they will work with me. idk?

I went there and worked with David. I came in wanting just a cheap car under $3k but he stated that…read morewould be a waste of the money since cars like that are likely to breakdown. I told him my credit was crap and we needed low payments. He said he could work with that. So he ran my credit and to my surprise it was a lot better than I thought so I had more options. We tried three different SUVs and settled on a 2015 Kia Sorento which they lowered the price for me. I love it. I can't wait to go back to buy another car from them. This my second time with them and they're amazing!!!

I recently bought a car from Walker Motor Works (Brion). I made the mistake of not checking every…read morenook and cranny of the car before purchasing and came to find that the horn and audible panic alarm were both inoperable (they are interconnected). Even though Walker Motor Works doesn't have an official 7-day return policy and/or officially/legally offers reimbursement of any kind, they seem to be proponents for fair business practice. After I found these issues, I was able to call and get ahold of Kylie Walker. We made an appointment for the business's mechanic to take a look at the car. He was able to fix the issue in 15 minutes and did so for free (on Super Bowl Sunday no less). Mistakes happen. What matters most to me is whether a business can accept accountability and make things right when mistakes happen. Walker Motor Works does that. Brion was an excellent car dealer and human being. I enjoyed my time with him and I think that we both got a little distracted by how great the conversation was that we just didn't have the attention-to-detail when it came to examining the car. I highly recommend this place!

So I am a first time car buyer, thanks to the dedication and hard work from Kim! I crash course…read moreneeded a car in one day! I just got an amazing job, but not the greatest credit and wasn't able to use a friends car anymore for work. This cheerful, empathetic and helpful woman stayed late, was patient with me and and helped me get a 2014 ford focus for a great deal, with only 46,00 miles, and great on gas! She helped make an incredibly stressful situation go away and put me at ease when I didn't see another way out. Highly recommend them! Thank you Kim and Walker Motor Works!

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.

Took my work truck to them recently and they did an amazing job! Although they took 15-20 minutes…read morelonger than they expected to finish the detail - they were less expensive than anyone else. I'll be back to use them again! Highly recommend!

I needed a new (new to me) vehicle and my son recommended this dealership because he and his son…read morehad both purchased their cars from here. I had a great deal of apprehension going in... hadn't bought a car since 2009!! I was pleasantly surprised by the great customer service and caring staff...I really didn't want to leave my old car behind, but I was made to feel comfortable and trusted the folks there to help me make a good decision for the car I wanted!! I'm very glad that my son sent me here. The team went above and beyond to get me the best financial deal, and even though I don't relish the idea of a car payment, it doesn't hurt TOO much!! The oil changes for life are a terrific bonus!! I have already recommended this dealership!! Diann Lewis

Run! Rip off artists. Tony can't be trusted. Don't believe a word he says. The inventory is crap…read more They give a good trade in but mark up the shit cars.

Got a 2012 Chevrolet Traverse…read more Great customer service. Got a lower interest rate than I was expecting.

We drove 100 miles to purchase a car here. The car (priced…read moreat $17500) had a strong burning smell when under strain. We wanted an inspection but the sales staff wouldn't let us get that done without a deposit. The terms for refunding the deposit were vague. Car was initially priced at 17k, then went up to 17.5 one week later. KBB on the car is around 16.5. Typical used car place. Could be car was fine but we'll never know.