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    Mission City Auto

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    10 years ago

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    Gibbs International Truck Center

    Gibbs International Truck Center

    3.0
    (29 reviews)

    This company has terrible drivers who are respectless and aggressive drivers and place others on…read morethe streets in danger. They almost ran into my car with their truck on the 405 N on Wednesday, 03/19/2025 around 1:38 pm with license plate: 07793W3 My dashcam recorded the incident and I will file a police report against your company. This is unacceptable. Hire drivers who have taken enough driving lessons and train them properly and check them. This is dangerous. Your employees are putting other people's lives in danger.

    Good mechanics and beautiful facility, but mediocre customer service & sales management…read more I brought my truck in to diagnose the check engine light. I chose to purchase the parts and do the suggested repairs done in house which was successfully done and saved me a lot of money. Unfortunately the check engine light was still on, so we took it back in within a week and a half. They didn't communicate well to tell me if I fixed the problems myself they would charge me twice just for a diagnostic until after the second service. If it was a NEW check engine or mechanical issue then I would understand. I tried to explain this to the manager and he had a chance to make things right. I would've gladly left a higher review if my problem was handled with care and understanding. Turns out they couldn't work on my truck and refereed another local provider. Not small business friendly from my experience.

    Magic GMC

    Magic GMC

    4.5
    (13 reviews)

    I had the transmission shutter problem common to 8 speed transmissions. My local Chevy dealer was…read moreunable to offer me a quote and claimed the knew nothing about the transmission shutter problem even when I showed them the Technical Service Bulletin. No other local transmission shops could help either Luckily when I called Magic GMC I got connected to Cisco who knew exactly what to do, gave me a quote and accommodated my have my truck getting dropped off in the evening and he had Martin start work in the morning They were both very helpful as I had a few extra questions. Martin even took the time to mark the bolts he torqued. A practice I have not seen in years I am extremely thankful to them for great communication and the ability to do the job in a timely manner. The shop rate here is quite expensive but I'm okay with paying a premium knowing they did the job right

    I'll be honest!!!…read more 3-Star Review I am somewhat happy with the vehicle I purchased/leased, but my overall experience with GMC in Santa Clarita/Valencia was disappointing. The pricing did not feel very competitive, and after being placed on hold for an extended period of time, the final price increased significantly due to changing corporate deals, incentives, and other factors. That was frustrating and left me feeling like the process could have been handled with more transparency. The biggest issue for me was communication, follow-through, and customer service. There were multiple times where I felt I had to chase answers, and even then, there always seemed to be some kind of excuse or lack of clear follow-up. In today's world, with modern technology and communication tools, I expected a much smoother and more professional experience. While I understand the dealership does not build the vehicles, they do represent the brand, sell the vehicles, and manage the customer relationship. That part of the experience matters. Unfortunately, it felt like once the sale was the focus, the relationship became more transactional than genuine. I am giving three stars because I do like the vehicle, but the dealership experience itself needs improvement. Hopefully management reads this and takes the feedback seriously, because better communication, transparency, and customer care would make a big difference.

    Mission City Auto - usedcardealers - Updated August 2026

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