Bad customer service. When you walk in you think there are nice dresses, but they are always too busy to deal with you. Their tailoring is bad. I bought a dress, they took my measurements and we negotiated and they said they'd mail it to me within 2 weeks since I live over 3 hours away. They never got back to me, I had to keep calling to get in touch. Then they said they'd mail it "tomorrow" I said nevermind I'll just come get it. I went to get it and fitting was bad, too big. They said come back in 30 min, so I asked around. I had to come back 3 times and it was still a little too big. I thought oo they only have to fix this one part so I said plz fix and mail and send me tracking. Again I had to follow up with them because I didn't get it within the day they said.
Then I finally got it, and the blouse was BIGGER than it was at my last fitting..... t was aa big aa it waa the initial time. Then I called them to ask what happened. I told them I was upset and I'll have to give it to tailor near me to fix their mistakes. She said it's easy it'll only cost you $10 to fix. #1 that is just untrue. I said why do I have to pay to get it fixed when I paid YOU to fix it. She said do you have a sewing machine can you fix it yourself. again.. WHY would I pay you if I have to fix it myself. Then she asked if "my mom" can fix it??? I don't know what kind business this is? And then I said I'll have it tailored and they need to reimburse me for that cost. She said no ooh no I dont know how I can even do that. Even though Zelle exists and it's pretty easy to send money. Then then just said in busy there are customers here I will call you back. She never called me back, obviously, because she just didn't want to deal with me and her mistakes.
Long story short, the other bad reviews (on google) are true. The service is bad and their tailoring is also bad. Just go somewhere else.. read more