Sabrina is amazing. the lounge is beautiful and clean and she made me feel relaxed and welcome. She…read moreis beyond professional, experienced and made me feel well cared for! I would recommend her to everyone looking for the highest quality services and care!

I've been to SB Wax & Beauty Lounge a couple of times now and have had positive experiences both…read moretimes I have visited. Sabrina is professional and very easy to talk to! I felt comfortable which I find important given the nature of what waxing service you may be getting. I did a "lash lift and tint" and couldn't be happier with how my lashes came out!

Amazing overall. I've been booking with her for over a year and not once have I been disappointed…read more From her customer service to her work, pure delight. I've found my esthetician!! I highly recommend!

Came across this business due to pure serendipity, but I'm so glad that I did. Marilyn is one of…read morethe sweetest most thoughtful aestheticians I've ever met. She really helped me diagnose. My skin needs based on what I told her as well as her expertise. For example, I told her that I have combination skin with a troublesome T-zone and briefly described to her what my skin concerns were and what my daily skincare routine was like. Based on this information, she was able to diagnose me or at least recommend two masks that I found really helpful in helping me to achieve the holiday glow I was going for. She recommended a Goji berry mask for the hydration and anti-aging properties and then a golden honey mask for the T-zone. As a beauty influencer, I find it refreshing when expertise meets the customer experience. We started the facial with a massage, and it really helped me with the holiday stress and knots that I had especially in the upper shoulders. She also did an extraction for me, which isn't really usually what I do, but I know that my fiancé and others love to watch those ASMR medical videos where they pop, pimples and extract, blackheads and whiteheads, so that's probably a really satisfying process to watch. I usually take my hygiene very seriously as well as my skin care routine so it was so surprising to see how much gunk she could extract and I was in awe. The process of getting a beauty treatment involves a lot of talking and venting and I really do feel like I unintentionally used this session as a much needed therapy session, but I also developed a lifelong friendship with both Marilyn and Melissa who introduced me to the business. This holiday season I will be going up to New Hampshire to spend Christmas with my future in-laws so I was really aiming to impress this year and Marilyn really helped me achieve a look that enhances my own natural beauty and makes me feel radiant and sparkly like a snowflake. I honestly couldn't recommend her more and I'm deeply considering using this business for my own wedding. That's how much I believe in her and the quality of care I received. P.S. The only minor critique that I have which is easily fixed is that during the winter, especially due to the shed it is a little bit cold in there so preferably a larger or industrial size space heater would work, but she was such a sweetheart and brought hot water from the house and still made it a really comfortable and an enjoyable experience despite the elements so just for consideration, I give that a 10 out of 10.

Amazing prices affordable!! Very peaceful relaxing…read moreatmosphere . Love how my eyebrows came out also facial left my face feeling sooooo soft. She also removed all my black/white heads too which was a plus as well. Definitely will be returning.

I'm very pleased with this place ! Glad I found it! Nice friendly staffed .they did a great job on…read moremy eyebrows n lashes. I highly recommend this place .

Painful, unprofessional, and rude. I made a last-minute appointment because my regular person was…read morenot available, and I was very clear about what I was looking for. The manager said that what I was asking for was very basic and simple and that way it wouldn't be a problem. Halfway through I was suffering in a lot of pain. I don't know exactly what they were doing to me, but when I went to the bathroom (which was broken) I was horrified at the image, staring back at me. I looked like a cheap prostitute. The eyelashes were so full and thick and nothing like the natural look I had showed them. I immediately went to the manager, and the owner was with her, and he tried to convince me that I looked great and better than the photo that I had shown him. He never apologized, and they made no attempt to reconcile the situation. When the job was finished, I insisted that I should not be paying for this because it was nothing like what I asked for and I had to really fight hard for that. The male owner was so intensely rude to me that I could not pay for this! I insisted that I should not have to pay to look like this, and he kept trying to convince me about how how much time and effort the worker put into me and that she deserved to be compensated. It was quite an argument, and I felt terrible about myself when I left. This business was completely unprofessional. I was treated so horribly. Not only was the service ugly, but the business aesthetic is akin to your local DMV. I was also forced to listen to an hour and a half news broadcast from President Trump at full-volume. Not exactly the relaxing service environment. Usually when you're getting your brows or lashes or hair done, you're in a beautiful location, listening to calm, peaceful music. Not aggressive, argumentative news!

Saroop is amazing ! I have been coming here for over 20 years! She is very talented and does…read moreamazing work. She is very gentle and can thread your eyebrows within minutes. Super fast! Saroop has over 25 years of experience and you can definitely tell. I am a loyal customer because her work is so amazing and her personality is a joy. Very fair prices and so welcoming :) This is my go to spot when I get my eyebrows threaded in Waterbury! Can't forget this relaxing vibe!

I went for the first time and my eyebrows came out beautifu, and the women who did them was so…read moresweet inside is so clean and smells amazing .

I am amazed at Poline's talent and attention to detail. After one session of brow shaping I felt…read morelike I could trust her to do my PMU. I WAS NOT WRONG! I have never loved my brows more! Not only did she make the process feel seamless, but she did not stop until it was perfect and followed up to assure me she was available if I needed anything. She's a hidden gem. 100% recommend.

Discrepancies in pricing, poor customer service..... Additionally, I had to beg to be seen for a…read morebrow revision after I arrived home and others confirmed my eyebrow looked uneven and was missing a few patches.....I had pointed this out to the provider right after the appointment but she rushed me out of the business and refused to revise the job. Forcing me to have to drive back to get the brow fixed only after i had my daughter call her and make a complain.... brows faded after 2 weeks and it would have cost me over 250 to go back and have it fixed again, which I refuse to do at this point

I came here after a cosmetic procedure and got lympthatic massages. Her work was incredible and…read moredefinitely enhanced my look/body. She is extremely knowledgeable with massage and the body/bodywork. She really cares about her clients. She gives insider tips for people before and post procedures that you wouldn't get from a doctor or any of those places that administer surgeries. She also REMEMBERS her clients too which is a huge plus. This is my second time back to her and she always is professional.and also herself as well. She also offers other services too and is super flexible. I can't recommend her enough.

ZeniSpa is my new safe haven. I cannot thank the wonderful Zenaida enough for the life she's given…read moreme due to her services offered. From her professionalism, home-liness, and all around pure love, I will be not just a customer but a long time mate to the company. The services are endless, teeth whitening, body contour, facials, massage, the list goes on and on! With prices so affordable and the efficiently flexible schedule technique used by the company, I feel secure the moment I walk through the door. Give yourself a chance to walk inside a front door where disappointment never exists and find your best self with Zenaida @ ZeniSpa. Most love & lifetime support, Richard Aaron Ceballos