Wonderful place for all of your hearing needs. I have been in to get new tubes and stems for my…read moreover the ear aids several times and have been treated with so much kindness and professionalism. My hearing aids are almost 10 years old and only needed an adjustment and some new tubes and stems the last time I was there. Give them a call, you won't be disappointed. I even call Rebecca, Becky cuz she treats you like family.

Took my father to this facility. My father says that Miss Rebecca took time to do testing,…read morecleaning, and adjustments of his existing hearing aides. Arrived a little early before appointment, and were taken in early! It was worth the drive in distance.

Complaint- if the doctor is running behind (I have been waiting over a half hour), then let the…read morepatient know. My time is just as important as his. I hate when this happens. I would call if I was late knowing that they might reschedule me or charge me my co-pay, but it is the right thing to do! I love my ENT doctor but this level of disrespect is unacceptable. The receptionist was very busy, but she could have let me know they were running behind. Got to an exam room about 42 minutes after my appointment time and waited another 15 minutes to see the doctor. I waited and 65minutes to see the doctor and I only spent five minutes with him. My rant is to let you know that if you have an appointment here, block our two hours of your day. They will not tell you they are running behind. The doctors are great, but the lack of respect for their patients is dissap

Just got off phone with reception who was the opposite of helpful. Our daughter is a student…read moreathlete at University of Redlands over 3 hours from our home and her current ENT. She has been under the care of an ENT at home for 2 years, she is very sick right now and needs help. The receptionist rudely informed me their new patients will not be seen until June. Are u kidding me? You cannot see a local college athlete within a week for a sinus infection??! She also said she would need a referral...okay fine never heard of that we have a PPO. Thanks for NOT caring and. NOT taking care of college athletes in your area!

Wouldnt schedule me an appointment with an ent without a diagnosis... which is absured, since when…read moredo patients self diagnose to see a doctor? I told the rep all of my symptoms and i have ppo insurance but he kept repeating the same thing.

Friendly and nice staff! Staff have been welcoming and especially the specialist's that have been…read moreassisting us.

I was able to get an appointment fairly quick. The drawback I have is that despite me wearing Auds…read moresince 1980, had to get a hearing test done to get clearance to get aids. Kevin who did my test and helped me out with some aids I do have was honest and gave me insight on what I should get. While I did not get aids here as they don't carry the brand I'm going for, their office staff are friendly and Kevin was great

I originally purchased my hearing aids out of state and thought I was I was getting great service…read more When I saw Kevin I realized how much I didn't know. He's very good at explaining how they operate and how to clean them. I'm very happy to use his services and feel comfortable in getting new hearing aids from him.

After visiting this week, I would definitely recommend this hearing aid office in the Loma Linda /…read moreSan Bernardino area to anyone looking for a hearing test or hearing aids, especially if you're helping a parent or senior with their first hearing aid. This place was recommended by my mom's doctor from Loma Linda University Health, and we were able to get an appointment much sooner than waiting through LLUH or other hearing clinics nearby. The location is a little tricky to find at first it's across the street from the old Souplantation near the I-10 W entrance but there's plenty of parking and an elevator, which made things easy. The office is on the second floor behind the restrooms, and the front desk staff was so kind and welcoming when we arrived. The provider was amazing and took the time to explain everything clearly, including the hearing test results and what to expect with my mom's first hearing aid. There was no pressure to buy anything, just honest advice and great recommendations on which hearing aid style would work best for her. Overall itwas a really positive experience, and the other good reviews are definitely true. If you're searching for a hearing aid provider near Loma Linda / Inland Empire, this is a great place. I'll be recommending them to friends and family for sure.

If I could give Clear Hearing more than five stars I would. After receiving disgraceful customer…read moreservice from our previous provider in Fontana, we were so blessed to find Clear Hearing. We were able to reach an amazing representative on our first call and were offered an appointment within just a few days. Ronald, the audiologist, was so kind, compassionate and knowledgeable, He treated us with respect. He was able to address all of our concerns that were not addressed by our previous provider, adjust my husband's failing hearing aids, and then was able to get new hearing aids approved through our insurance within two days. If you are looking for a truly good place to have your hearing needs met, look no further. Clear hearing is absolutely the best!

I always get great customer service, their was someone that called me to see if I was able to make…read moreappt, nice, The problem was solved,

Took my Dad here today to have a hearing rest, now mind you. They called him for the appt. It was…read moreat 10:15am. We arrived at 9:55am. We both filled out paperwork. Max 10 mins. So now it's approximately 10:05am. The receptionist brought my Dad 1 other piece of paperwork to fill out and sign. Okay so, at 10:15a, nobody says anything, 10:30a now there are 3 patients in the waiting area. Still nothing is said. 10:45a, still nobody is saying a word to ANY patient. When 1 guy walks out with a patient, and says nothing to anyone. And is outside somewhere. Then another guy comes out, and calls the lady who was in front of us. And the one who went out the front door, who knows where he went. My Dad and I got up, said, to the receptionist, we're leaving. Been here for almost an hour, and walk out. The receptionist says, okay thanks. She spent more time on the phone then she did talking to the people in the waiting area. That she should have acknowledged. Just like when the phone rang. She put the person on hold, said, she was with a patient. That was a BOLD FACE LIE. And when she did pick the phone back up, the patient just wanted to reschedule an appt. Again 5 mins or less. If your having hearing problems...Please go somewhere else. These ppl don't care about their patients, in the office or on the phone. The receptionist could have done all the crap she was doing when the area wasn't full of irritated patients. Thanks for NOTHING, we WON'T be back here. And will also inform Kaiser of our experience.

Great place as far as I'm concerned having heart disease and seeing many Dr.s and facilities Dr…read more Chiong is one of the best when it comes to my situation professionally reaches out with any questions I have and concerns and explains things well and he stays on top of all medical needs ... Thank you staff for being so kind and compassionate..

Dealt with the PA via phone for a while, he was very helpful. I had to go in for an appointment…read morewith Dr. Chiong. He couldn't be bothered with me as a patient in the office. Wrote me a handful of prescriptions whether I needed them or not, then advised me to, "stop eating for 30 day periods" to manage post menopausal weight gain. His reasoning was that the human body can survive 30 days without food. Not a single concern about lack of nutrition or the impact starvation has on heart health. He then went on to tell me to never make an appointment or call, text or email the office only. When I did email them asking for a prescription renewal, I was lied to and told they sent it to my pharmacy when they did not. I am not interested in developing an eating disorder nor do I want to load up on pills I don't need, so the search for a PC continues.

**Review for Yelp:**…read more I recently visited this location and, while I was impressed by the cleanliness and friendliness of the staff, my experience was marred by significant communication issues. Upon arrival, I filled out all necessary paperwork without being informed that I could have completed it online. Additionally, I had been instructed to text my medical card coverage prior to my visit, which I did, yet the staff seemed unaware of this. I overheard confusion among the team about my coverage, which was frustrating. The main issue arose when I was informed that I needed to contact United Healthcare regarding my insurance, despite having Blue Shield. After spending over an hour on the phone with my insurance provider, I learned that I do have coverage, including a $1,000 deductible for hearing aids. However, this information was not communicated properly by the staff at the office. Ultimately, I was quoted prices that were not reflective of my actual coverage, and it felt like my concerns were dismissed. My wife, who accompanied me, ended up missing work for a visit that turned out to be unnecessary. While I understand that new staff may need time to adjust, it is critical for a healthcare provider to ensure accurate communication and proper handling of insurance matters. Unfortunately, my experience was frustrating enough that I do not plan to return. It's perplexing how this place receives five-star reviews, given the issues I encountered.

Had one apt for my mother in law recently, we will be coming back as she had some issues to resolve…read morefirst but I think this will be a nice place to take her for a hearing test and new hearing aids, the two girls at the counter were so nice and very helpful not only to us but to the other people waiting in the room, you could see that they cared, definitely recommend should you require hearing tests and hearing aids.

6/1/26 I had a total left knee replacement. Ortho doctor prescribed Percocet a weeks supply which…read moreI took. A week later I contacted my ortho office for a refill and Regal Medical Group denied the claim. I'm no druggy and for you to denied the claim that my ortho submitted is beyond me. Now because I only have a few pills left I'm being forced to pay out of pocket. Not sure what your reasoning is but wtf.

Regal Group does not seem to be concerned about your health…read more #1 They have a very small pool of specialists; expect to wait 3-6 months for an appointment with one. #2 Regarding authorizations, Regal Group will list the Department's name (e.g., "Neurology"), but won't commit to the Doctor's name or the sub-specialty. I'm sure they have their reasons for doing that. If you have three issues, you'll be at a loss figuring out what your authorization is for. #3 Watch for the Doctor's name and the respective Clinic's name. When you complain, they will refer you to the same Doctor but under another Clinic's name. #4 They referred to a Neuro Psychologist who takes only Down Syndrome patients #4 They are now recycling their referrals and trying to send me 90 miles away. I would not be surprised if I got referred to the other side of the hemisphere to discourage me from seeing the doctor.

The worst ever in scheduling! Do not go here, I am not! After attitude from staff (uber nasty)…read moremessed up paperwork etc, weeks and weeks to schedule I might add with an attitude they provided FREE! thank you, I found an independent FREE hearing test center to get results I need on paper. Yah, SOOO simple. Such a disaster over there, they just talk over you like they do not even hear you, ironically, repetitive info is given over the phone (NO active listening skill sets here folks!)over and over, just shut the pie hole and listen (try it, it works) thankfully dodged a bullet here. One phone call to an Audiologist in Redlands, easy, no hassle no problem. appointment in less than 5 minutes, yes minutes NOT weeks with attitude issues! Bye rude staff, glad to never interface with you again!!! Including the private out the pocket, I will pay for hearing aid, lost monies folks, $$$$$$ Canceled appointment and moving onward. Warmest regards.