Wonderful place for all of your hearing needs. I have been in to get new tubes and stems for my…read moreover the ear aids several times and have been treated with so much kindness and professionalism. My hearing aids are almost 10 years old and only needed an adjustment and some new tubes and stems the last time I was there. Give them a call, you won't be disappointed. I even call Rebecca, Becky cuz she treats you like family.

Took my father to this facility. My father says that Miss Rebecca took time to do testing,…read morecleaning, and adjustments of his existing hearing aides. Arrived a little early before appointment, and were taken in early! It was worth the drive in distance.

Our family has been patients of Dr. Jeffries for 5+ years. Two kids had tubes in their ears as soon…read moreas they were old enough, oldest son had adenoids removed, and my husband had deviated septum surgery. Dr and staff have wonderful bedside manner, very good listeners and actually hear what is being discussed. Best bedside manner I have ever run into. With 3 kids and myself having back surgery I have seen quite a few Dr's to gauge this against. We still go for hearing tests as needed, and the audiologist has been great with the kids. Surgery center next door is a definite perk as alternate for going to hospital for all the surgeries Dr. has done. Too this day my husband and I go monthly for facials on the cosmetic side with Candace. I sometimes see Dr and she is so kind and asks how we are all doing. Candace, Gretchen and Ashley on the cosmetics side of the office are wonderful as well. Premier ENT and Cosmetics is GREAT all the way around. Would highly recommend to anyone in need of a wonderful ENT or facials , Botox etc. KH

Complaint- if the doctor is running behind (I have been waiting over a half hour), then let the…read morepatient know. My time is just as important as his. I hate when this happens. I would call if I was late knowing that they might reschedule me or charge me my co-pay, but it is the right thing to do! I love my ENT doctor but this level of disrespect is unacceptable. The receptionist was very busy, but she could have let me know they were running behind. Got to an exam room about 42 minutes after my appointment time and waited another 15 minutes to see the doctor. I waited and 65minutes to see the doctor and I only spent five minutes with him. My rant is to let you know that if you have an appointment here, block our two hours of your day. They will not tell you they are running behind. The doctors are great, but the lack of respect for their patients is dissap

Friendly and nice staff! Staff have been welcoming and especially the specialist's that have been…read moreassisting us.

Wouldnt schedule me an appointment with an ent without a diagnosis... which is absured, since when…read moredo patients self diagnose to see a doctor? I told the rep all of my symptoms and i have ppo insurance but he kept repeating the same thing.

I was able to get an appointment fairly quick. The drawback I have is that despite me wearing Auds…read moresince 1980, had to get a hearing test done to get clearance to get aids. Kevin who did my test and helped me out with some aids I do have was honest and gave me insight on what I should get. While I did not get aids here as they don't carry the brand I'm going for, their office staff are friendly and Kevin was great

I originally purchased my hearing aids out of state and thought I was I was getting great service…read more When I saw Kevin I realized how much I didn't know. He's very good at explaining how they operate and how to clean them. I'm very happy to use his services and feel comfortable in getting new hearing aids from him.

After visiting this week, I would definitely recommend this hearing aid office in the Loma Linda /…read moreSan Bernardino area to anyone looking for a hearing test or hearing aids, especially if you're helping a parent or senior with their first hearing aid. This place was recommended by my mom's doctor from Loma Linda University Health, and we were able to get an appointment much sooner than waiting through LLUH or other hearing clinics nearby. The location is a little tricky to find at first it's across the street from the old Souplantation near the I-10 W entrance but there's plenty of parking and an elevator, which made things easy. The office is on the second floor behind the restrooms, and the front desk staff was so kind and welcoming when we arrived. The provider was amazing and took the time to explain everything clearly, including the hearing test results and what to expect with my mom's first hearing aid. There was no pressure to buy anything, just honest advice and great recommendations on which hearing aid style would work best for her. Overall itwas a really positive experience, and the other good reviews are definitely true. If you're searching for a hearing aid provider near Loma Linda / Inland Empire, this is a great place. I'll be recommending them to friends and family for sure.

If I could give Clear Hearing more than five stars I would. After receiving disgraceful customer…read moreservice from our previous provider in Fontana, we were so blessed to find Clear Hearing. We were able to reach an amazing representative on our first call and were offered an appointment within just a few days. Ronald, the audiologist, was so kind, compassionate and knowledgeable, He treated us with respect. He was able to address all of our concerns that were not addressed by our previous provider, adjust my husband's failing hearing aids, and then was able to get new hearing aids approved through our insurance within two days. If you are looking for a truly good place to have your hearing needs met, look no further. Clear hearing is absolutely the best!

Alfredo, cared for me with professionalism and amazing knowledge of what hearing aid would work…read morebest for my needs. I was amazed at his calm demeanor and patience's. Even while patients we're waiting he was calm. I never felt he was rushed. He was great!!

" Very Professional Hearing Testing "…read more I went to the HearUSA for Kaiser Permanente to get a huge test done on my hearing condition. I only had to wait a few minutes to go into the back of the office to have a young man put me through a very complicated for me Hearing Test. The professional specialist man was very good at setting my body up for the testing and leading me through the testing time. The specialist did a wonderful job coming up with my Hearing Numbers. Thanks HearUSA !

We are so happy we came across Dr Chiong and this office! They have been phenomenal to my…read moregrandparents. In addition to spending over an hour with them on our first visit to get a real sense of their medical history he also allowed me, my husband and my father who are my grandparents main caregivers in all together while we discussed their various medical conditions not least of which includes late stage dementia which is new to our family. We've not known anyone that's gone through caring for someone with dementia so it has all been very new and fairly traumatic for us as we navigate this relentless and destructive disease with her. He has been so caring, informative and helpful any time we had a question about what was happening. He actually gave us a number we can reach him on directly after hours and on weekends. Given the age and medical issues of my grandparents (78 and 97) we've had to contact him a few times on the weekends and late at night for advice and help. Even now as I type this, Sunday morning, I was able to get a hold of him because my grandmother fell at 4am today and broke her arm and had to be taken by ambulance for CT and x-rays. I text to let him know and ask advice and within moments I received a text back with further instructions related to her release, care, medications and he had already sent an additional prescription to the pharmacy ready to pick up when the pharmacy opened on Monday. This entire office has always been so incredibly responsive, professional, friendly and all smiles!!! I will not go anywhere else for my grandparents care. This sort of standard of care should be available to everyone by all Dr's but so far...... he's the only one I've found that cares this much about his patients in this area. The level of care is so high it's almost unbelievable. I highly recommend not just this wonderful doctor but the entire staff as well as the pharmacy they use who will deliver to us if we are unable to leave due to my grandparents condition! All around just........AWESOME!

Despite our efforts to work with this group, they highly proved that they are incapable of being…read morecompetent to meeting the standards that they said they would provide for my disabled family member. They are not professional and do not show compassion in their care with the care giver nor family.

Had one apt for my mother in law recently, we will be coming back as she had some issues to resolve…read morefirst but I think this will be a nice place to take her for a hearing test and new hearing aids, the two girls at the counter were so nice and very helpful not only to us but to the other people waiting in the room, you could see that they cared, definitely recommend should you require hearing tests and hearing aids.

**Review for Yelp:**…read more I recently visited this location and, while I was impressed by the cleanliness and friendliness of the staff, my experience was marred by significant communication issues. Upon arrival, I filled out all necessary paperwork without being informed that I could have completed it online. Additionally, I had been instructed to text my medical card coverage prior to my visit, which I did, yet the staff seemed unaware of this. I overheard confusion among the team about my coverage, which was frustrating. The main issue arose when I was informed that I needed to contact United Healthcare regarding my insurance, despite having Blue Shield. After spending over an hour on the phone with my insurance provider, I learned that I do have coverage, including a $1,000 deductible for hearing aids. However, this information was not communicated properly by the staff at the office. Ultimately, I was quoted prices that were not reflective of my actual coverage, and it felt like my concerns were dismissed. My wife, who accompanied me, ended up missing work for a visit that turned out to be unnecessary. While I understand that new staff may need time to adjust, it is critical for a healthcare provider to ensure accurate communication and proper handling of insurance matters. Unfortunately, my experience was frustrating enough that I do not plan to return. It's perplexing how this place receives five-star reviews, given the issues I encountered.

Regal Medical Group gets 100 percent review from me. After 6 days in the hospital I left knowing I…read moregot the best help.

Regal Medical Group Lakeside lacks compassion and does not care about their patients. This company…read morehas a bad report with physicians and staff as well as at hospitals always says no does not listen to what Dr's want or have to say and has no integrity whatsoever. Not to mention one of the rudist case managers ever by the name of Sirichi. As a patient in the hospital this group causes me so much anxiety and they harass the patients especially when trying to be discharged or placed in a rehab facility. This lady was horrific and lacks customer service. Please get out of this medical group unfortunately I was too far in with all my medical issues to change medical groups. I had no idea I ever had a choice with Heathnet.

The worst ever in scheduling! Do not go here, I am not! After attitude from staff (uber nasty)…read moremessed up paperwork etc, weeks and weeks to schedule I might add with an attitude they provided FREE! thank you, I found an independent FREE hearing test center to get results I need on paper. Yah, SOOO simple. Such a disaster over there, they just talk over you like they do not even hear you, ironically, repetitive info is given over the phone (NO active listening skill sets here folks!)over and over, just shut the pie hole and listen (try it, it works) thankfully dodged a bullet here. One phone call to an Audiologist in Redlands, easy, no hassle no problem. appointment in less than 5 minutes, yes minutes NOT weeks with attitude issues! Bye rude staff, glad to never interface with you again!!! Including the private out the pocket, I will pay for hearing aid, lost monies folks, $$$$$$ Canceled appointment and moving onward. Warmest regards.