Thank you to Alex and Chris for helping to get my car back on the road after that accident. I am…read moreso appreciative of your hard work and patience with my questions and the insurance company. You guys are the best!

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

I have been to this body shop for small repairs and minor collision work. They have given me…read moreexcellent service and great quality work! This is by far the best repair shop I have ever been too. The prices are also very reasonable. I wouldn't take my car anywhere else.

I had bids from local body shops to redo the sun-baked hood of my 1999 BMW…read more Mike's wife, Vivian, had Mike come out to the car and look over the issues. Within a few hours I received an email estimate, asked a few more questions, and then scheduled my time slot. During the first day, Vivian contacted me for a slight order change. The primer layer did not need to be removed, whereas the fenders did need to be fully redone, vs the original discussion of blending them in. However, even with the change, the price stayed the same. They had my car 3 days and when I went to pick it up it was like brand new! If we need any other future body work this will be our shop of choice. They are family owned, friendly, sincere, communicate through the process, and Mike did a beautiful job .

First off let me say that everyone here was so nice but also very efficient. Maddie and Amanda…read morehelped me a lot, making sure the job would cover all necessary bases while also being within my budget. Justin was the tech who worked on my car and he did an incredible job. He took care of a lot of framework to make sure things would mount correctly without having to replace anything and exceed my budget. Although the job was initially delayed a week because Justin was out sick, he made up for it with quality of work and even completed the job within the original timeframe! They did an awesome job with the paint and cleaning afterwards because when I picked it up it looked better than when I bought it! While picking up my car I got to chat with Jorge who was responsible for the detailing and he was a really cool guy who's also from OC like me. Overall I did have hesitation when coming to a corporate owned shop, but I'm very happy I did because these guys are super nice and do their job extremely well. Would highly recommend!

Everything went excellent, I had my doubts but Geico said I had to have my repair done there and I…read moream so glad the atmosphere was very relaxing and they treated me like a friend.They kept me informed on every aspect of my repair so I knew exactly what was being done on my repair. I Highly Recommend Gerber Collision and Glass of Chico, you WILL be TREATED RIGHT. Thank You to the CREW Myra Vaughan of Chico

Great job by Israel and the team…read more 20 yo old car to fix up after a deer hit. Tough consumer - me. Long engagement - almost 10 months total because of challenges. They worked through finding all the parts that were needed despite being no longer manufactured. Handled a couple set backs with bad parts, a bad partner for work they didn't handle and a mistake an employee made. Spent extra time getting things just right. Regardless of set backs they did it with a smile and made sure things were fairly taken care of. Thanks again.

Outstanding. Professional, friendly, ultra clean facility. I was hesitant to take my car to a place…read moreI had never heard nor seen, but they made me feel welcome and valued from the first words to the last. Communication and follow-up were outstanding. Everyone was great, but mostly I appreciated the front office people(this is the only ones I had contact with). Highly recommend Fix Auto Chico CA. Thank you

I had a few dings on my pride and Joy Chrysler 300 S that he removed so well I honestly can't even…read moretell where they were now. It literally looks perfect. Very fair price. I would highly recommend. Amazing job. Very friendly and accommodating as well.

AMAZING!!! By far the fastest, easiest, least expensive and…read morehighest quality auto body repair ever!!! Sadly I have had the misfortunate of needing 25 times more auto body repairs than the average person! Why? Well I have been in over 22 major and 35 minor car accidents. I did not cause 1 ! I've either just been in the wrong place at the wrong time or parked my vehicle in the wrong place at the wrong time!! So my review comes from lots of personal experience with a multitude of Auto body repairs at many auto body shops in different cities all over California and Nevada.

Ernesto did amazing! He was able to get my car in with short notice and completed to in a very…read moretimely manner. He was very kind and communicated with me throughout the process. Highly recommend!

Thank you Ernesto for amazing service you made customers for life. And if you haven't taken your…read morevehicles to E & D Auto Body and Paint, you need to. He is the best there is.

If zero stars were an option, this place would have many. I stopped in for an estimate. Was greeted…read morelike I had interrupted a pig at lunchtime. Well I guess I did because I was told very rudely. No, you can't get an estimate it's lunch time. (Then lock you fucking door) I was asked for my email so that i could be sent a link to upload pics of the damage. I never received it. after 2 days I called and requested it be resent. I was told by the same lady I already sent it. No follow up, nothing more. I gave up. Terrible service.

This shop has poor communication. My insurance made a payment 4 months ago to them and another abit…read moreover a month. They claim wrong parts were sent , then person covering the claim in their shop is out for 2 weeks. So they have had our car and payment for about 4 and a half months and excuses on Everytime we call. I highly suggest looking for a shop with recent positive reviews and check BBB before using this business.

A disappointing experience: I was told the repair would take…read more5 days, yet I had to check back regularly on its status; finally after another 3 days, (weekend not included), I was notified that it was ready. - When I arrived to pick it up, I found 2 issues, that still needed to be taken care off. - Driving off, radio, clock and right blinker did not work. The driver's side mat is dirty. No calls back with updates even if promised.

Greats service from Nyla and Christian. Very attentive to details and great communication. Awesome…read moreteam for the job!