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    Concours Elite Collision Center

    4.2 (42 reviews)
    Closed 8:00 am - 12:00 pm

    Services - Concours Elite Collision Center

    Bumper repair

    Collision repair

    Auto customization

    9 More Services

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rear-end damage

    Concours Elite Collision Center Photos

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    My clear pealing after his repairs

    NOT EVEN ONE STAR!!!!! Do not bring your vehicles here! He has DESTROYED my vehicle after bringing it to this shop for repairs. I had a beautiful truck before bringing it to this shop for repairs. Bob the owner is a disrespectful 70 year old man who does not care about his business, or the quality that comes out of it. He has cussed at me and my partner and told us we were lying when I informed him that his repair almost put my child in danger for not being done properly. Horrible horrible horrible quality, customer service and overall business moral. I could say so much more, like how I used to work for Allstates and watched nothing but problems come back from his shop! Here we are 4 years later and he has done NOTHING to improve these problems. His welder cannot weld; he does not know what he's doing!!! My possible repair is now being TOTALED because it was ill handled by bobs employees at concord elite. NOT EVEN ONE STAR!!!!!! Bob is a disrespectful jerk with no concern for quality or customer service; just his pockets.

    all better, thanks C-ELITE!!!
    Brandon A.

    went to Concours with an insurance claim for front end damage... GEICO allowed X amount for repairs; the amazing folks at Concours Elite got me X + more $$$ for an entire new front bumper and it looks better than new; Steve C. was extremely friendly, kept me updated on every step of the process and got my car back to me ONE FULL DAY EARLIER than initially promised... and in case you didn't know, at Concours Elite they detail "the heck" out of your car before they give it back to you! done business with these folks for over 30 years and they never disappoint! I live in Sac but spend weekends in Chico... I wanted my car repaired by the excellent staff at Elite!

    Before
    Corey C.

    The crew here is amazing! They were helpful from the time I walked in the door to the time they handed the keys back to my car. They had it done in time they said at the price I was quoted. What more could you want. It looks as if that pole never assaulted my sweet little ride! Thanks guys! Though I admit I, selfishly, dont want to have to go back, but if I have the need for more body work in the future, it will be at Concours Elite.

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    2 months ago

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    5 years ago

    The best experience AGAIN. Supportive, helpful, professional, knowledgeable, accommodating, friendly, efficient.

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    15 years ago

    Good place to get a quote. A little on the expensive side, but if insurance is paying, why not?

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    12 years ago

    The owner has contracted me and is currently trying to make this right. Will update with results.

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    Page 1 of 2

    Ask the Community - Concours Elite Collision Center

    Review Highlights - Concours Elite Collision Center

    I worked mostly with Steve and the owner, Bob, but the entire staff is personable and friendly.

    Mentioned in 9 reviews

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    Westy World

    Westy World

    (8 reviews)

    An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

    Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

    Gerber Collision & Glass

    Gerber Collision & Glass

    (4 reviews)

    First off let me say that everyone here was so nice but also very efficient. Maddie and Amanda…read morehelped me a lot, making sure the job would cover all necessary bases while also being within my budget. Justin was the tech who worked on my car and he did an incredible job. He took care of a lot of framework to make sure things would mount correctly without having to replace anything and exceed my budget. Although the job was initially delayed a week because Justin was out sick, he made up for it with quality of work and even completed the job within the original timeframe! They did an awesome job with the paint and cleaning afterwards because when I picked it up it looked better than when I bought it! While picking up my car I got to chat with Jorge who was responsible for the detailing and he was a really cool guy who's also from OC like me. Overall I did have hesitation when coming to a corporate owned shop, but I'm very happy I did because these guys are super nice and do their job extremely well. Would highly recommend!

    Everything went excellent, I had my doubts but Geico said I had to have my repair done there and I…read moream so glad the atmosphere was very relaxing and they treated me like a friend.They kept me informed on every aspect of my repair so I knew exactly what was being done on my repair. I Highly Recommend Gerber Collision and Glass of Chico, you WILL be TREATED RIGHT. Thank You to the CREW Myra Vaughan of Chico

    Concours Elite Collision Center - bodyshops - Updated May 2026

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