Sal and his guys for Coach Works are amazing. From the first time my car was in an accident to the most recent issue of having a faulty part Sal and his guys have taken very good care of me and my car. Reyna at the front desk as well. Both Sal and Reyna made my experience with Coach Works a memorable one. They always have made sure that all of my concerns were given attention and properly cared for. Being a car guy and having always cared for my vehicles my self, I am very particular of having things done a certain way and Sal and his guys always made sure I left there happy. Will always recommend them for all body work needs read more

These people were so kind and helpful when my beloved car got totaled by a drunk, uninsured driver. read more

Coach Works - My poor little car - Body Shops Near Me - Chico, California

Coach Works repaired my car in a timely manner. They kept me apprised of the progress every couple of days. My car looks better than ever! Everyone from front office to the technicians are top notch. I have had so many different repairs done here over the years and they just keep getting better and better. read more

THE GOOD AND THE BAD So it started out as I got my Audi in an accident and I needed someone to fix the damage. After stopping by about 4 body shop and each of them wanting to replace it new, I kind of felt like I didn't need to replace it but it needed some love and work to it. I came upon this shop and the owner came instantly over I'd say within 5 minutes of arriving to come do an estimate and see whether or not his team would be able to do the job or not. After seeing what's pictured, he was confident he was able to get it done and make it look good without having to replace with a new panel. I relayed to him I just wanted it to look good and prepped for painting, and I will do the rest. ( I have a buddy who owns a shop that can do that for me so I can save a few bucks ) that was also not an issue. Made an appointment, dropped the car off and got the work done. The work was completed and it was more than I could've asked for. It was perfect. He spent more time than expected on it but only charged me what was initially quoted saving me a few hundred bucks. The issue was when I picked up the car. I noticed my leather steering wheel was scratched. Huge scratch on the top and a couple around. After notifying the front, the owner immediately came over to check on it. He did deny his shop did it at first. Which I probably would as well if I felt like it's something we couldn't do. How does a steering wheel get scratched? Not sure but I do understand where he's coming from. Thankfully, I got it back from a mechanic shop 2 days prior, then I got it detailed the day before dropping it off. So 2 different people seen it and they also were on my side stating that's something they would've noticed and was not there when they seen it. It wasn't even later that same day, the owner called me and purchased a brand new steering wheel for arrival ( which is not cheap for a 2018 Audi ). Not only did he purchase a new steering wheel, he also let me choose the shop of my choice to get the replacement done. And is paying for the labor for that. Honestly at first I did not want to recommend the shop, but I think that was just the moment like any person would be. But the way the owner and his business handled it was probably one of the best in Chico. Not only was the work A1 top tier body work, but the problem was handled and resolved promptly. I've called numerous times to check on the Status of the steering wheel, and I always got dealt with respectfully despite the situation. I have a future appointment to get my front door replaced which I was going to cancel, but I'm going to keep it and continue supporting this business. If anyone has any body work for any type of car, I'm going to recommend them here. And it's like the only body shop in north Chico? Couldn't beat it. read more

This office was so helpful, knowledgeable about insurance and quick to respond. The work is impeccable and fast. They are efficient and so very talented, they replaced some door panels for me! I highly recommend and I have some other detail work on my paint that needs to be fixed and I will be returning! read more

You feel completely taken care of here. The work is top notch and the office administration is communicative, organized, and friendly. I had daily updates, phone calls with authorization information. They even asked if I wanted a few non related issues taken care of during the work. The best experience I have had with a auto body business. Thank you Coachworks!! I will recommend you 1000 times over. read more

this place is awesome! i was involved in a hit & run, my car had a fat dent on the driver's side. they worked with my insurance and they were able to fix it super quick! when i picked up my car, it looked brand new! when i dropped my car off, i had to wait for my roommate to come pick me up. they made sure i had a ride back home before leaving. staff is super sweet and super nice. recommending to everyone i know! and i'll be back if i ever need more body repairs on my car. read more

Definitely recommend going here! The ladies in the front office were very knowledgeable and friendly. Turn around time on my car was super quick and great quality. Hopefully I won't need them again but if I did they would be my first call. read more

I'm a recent Army Vet that was sent home wheelchair bound with two surgically implanted machines inside my abdomen. When I dropped my car off at Coachworks Monday morning for a tailgate repair, Sal the owner assured me that I would be able to pick it up on Friday. When I called Thursday morning to check on the repair status the receptionist (Jennifer) told me that they had not started working on it yet and asked me if the first week in December would be okay (3 more weeks) When I finally had a chance to speak to the owner he apologized and stated that they must have dropped the ball. My car is my independence and the closest thing to freedom that I have these days. I explained that to the owner when I dropped it off. No one ever called me to explain that it may take longer than the time I was quoted. I decided that if they would treat a wheelchair bound Vet that way, I would rather take my business to someone else and I picked up my car. Coachworks had my car for the best part of a week and never touched it. I will post this on military websites also so that they can't have anyone adjust or remove my comments. read more

Our son had a accident a few days before classes began. We needed to have this repair quoted quickly and Sal was great to work with and very detailed. He got us a quote and worked with the insurance to get the repairs started quickly. Very honest and hard working group. Thank you Taylor as well for everything you do to keep the front office going! read more

LOVE LOVE LOVE how my car turned out. They fit me in basically a few days after I called and got an estimate, was actually done hours earlier then planned and let me know about it. Sadly I was at work or I would've gone right away! They washed my whole car and cleaned the inside. I knew they washed the area they needed to work on & was fully expecting just that area to be the only shinny clean spot lol. They also kindly drove us to the car rental place after I dropped off my car to be worked on, which was an extra perk. The owner is super nice, their front desk employee is friendly & fast at getting all the paperwork done. Seriously the easiest place I've been to when it comes to my car. Hassle free & no surprises when it came time to pay. HIGHLY RECOMMEND this company to anyone and everyone that needs a paint job repair or any bodywork done. read more

A huge oak tree branch fell on my Camaro and made a huge scratch and dent on the rear fender and trunk. Sal and his team did an AMAZING job repairing the damage. The paint was matched perfectly to the original color. The job only took a few days and his team was wonderful to work with. Sal has a passionate drive to provide quality work and it shows. Looking at the repairs you would never even know that there was any previous damage at all. read more

I recently had my car fixed at Coach Works and I could not be more pleased with how great it turned out. The owner is so personable and really knows what he's talking about. The office staff is professional and deliver wonderful customer service. The damage on my car was fixed quickly, the paint matched perfectly and you could not tell that it was ever in an accident. I wish I could give this shop 10 stars. I highly recommended Coach Works!! read more

I just picked up my once dented car from Coach Works. The whole experience was good. The workmanship was excellent and Sal, the owner, is a regular, honest guy. I highly recommend Coach Works. read more

My co-worker recommended Coach Works when other repair shops said it would be weeks before my car could receive repairs from a mishap with a deer. They were able to set up an appointment right away and got it done quickly and did a great job! Taylor went above and beyond to find the right parts (a set of very nice insurance quality recycled headlights) for the repairs since we requested that we wanted the headlights to match (ours were foggy from the Chico heat). One new HID Xenon headlight would have been over $1,110 (which the insurance would have paid for, but then we would have had a new one and an old one on the other side). The cost to us ended up being even less that they quoted us which was a fraction of the amount a new headlight would have been. Great Job!!!! We have already referred others to the Coach Works due to the great service we received. It's taken awhile for us to write a review, but good service should be rewarded and not forgotten! We especially love that it is a family owned business which takes pride in their work and customer satisfaction! read more

Can't believe there's no reviews for this shop. I was referred to this shop, after a local shop did the most horrendous paint job on my car. I called the shop up, and the secretary was very nice, and gave good advice. Went to the shop and spoke to the owner, he gave me free advice, even though he wasn't the one to fix my car. I just wanted a second opinion, and what I should say to the other car shop. If my friends or family need work done, I'm definitely sending them here. My only regret is that I didn't come here to begin with. I now have a car that has more damage to it than it did before I went to the other repair shop. read more