I come here for all my faxing and or copying business. Easy in and out. Prices are fair too. Staff…read morehere are always helpful and friendly. This location just started taking amazon returns here, so that's convenient.

I enrolled for TSA PreCheck here and had an UNBELIEVABLY disappointing experience. First of all,…read morethe employee complained throughout the entire appointment about his job. I tried to be nice and empathize with him throughout, but it was pretty hard to get him to talk about anything else. Eventually, he asked me why I was enrolling, and I told him it was to use the discount (VERY IMPORTANT). When the enrollment was almost over, he asked me to give him my credit card and I comply since he must know what he's doing, right? Despite me explicitly saying I was enrolling to use the discount, he failed to put the discount on and processed my payment at full price. When I saw the charge was near $100, I kindly brought it up, thinking maybe there was a crazy fee that made a supposedly $50 charge into a $100 one. He proceeded to blame me and said, "You gave me your credit card and not the code, so now you are stuck." As the picture I provided said, the employee is the one that manually puts the discount in. At the time, I failed to bring that to his attention. In the end, he offered no assistance or solution, leaving me to fight for a refund on my own. The unprofessional attitude and lack of customer service made the entire experience frustrating and unacceptable. UPDATE: I talked to a TSA agent and they said I can't get a refund, so goodbye $$$!

I use this store quite often and am extremely satisfied with the nice, friendly and very…read moreprofessional service by all of the representatives. Their services is actually superior and they go about e and beyond the call of duty.

My mother passed and I had to ship paintings, china, crystal, sculptures, etc cross country. I was…read morea wreck and very worried about all the items. Brian was really reassuring. He kept me updated on the progress of wrapping and shipping. Thank you Brian and team.

Part of my average workday consists of me hoping I can get all my work done in time to get to this…read moreparticular FedEx location before they close at the end of the day. There's another location closer to my house, which is a more convenient stop for me on my way home, but I always hope I can make it to this Meriden location in time. These days we've been busier at work and I'm less likely to get my work done in time, so I don't make it to this location as often as I used to. When I do, the people are always friendly. They're usually quick to tell me that if I'm just dropping off, I don't have to wait in line, I can just put my stuff down and go. This is wonderfully convenient, especially since I'm always just dropping off. My only possible complaint would be that there's not enough parking for the number of businesses in the plaza, but that's not on FedEx. I'm not exactly sure what it is that these guys are doing so right, but I hope they keep doing it!

Fast quick friendly service. Park in back lot.read more

Went in and was over charged for a item ticketed as one price. All the items were ticketed the…read moresame. The counter person knew without looking that the item saxophone reeds were more than advertised. They were an additional $6. No explanation or offer to honor the price on the item.

Jim at middlesex music was amazing!!! I came here yesterday…read moreto get a music book for my 5th grader. Jim knew I was going to need to rent a snare drum kit for him but I was unsure of it so I left without it . he jokingly said see you tomorrow. well guess what he was right! I went back today to get the snare drum kit that my son conveniently forgot to tell me I needed . Jim set me up with everything I needed we had a quick laugh and I was on my way . Thank you for the awesome customer service

First time buyer from Town's End Books and Bindery. I purchased a book that was difficult to obtain…read moreanywhere else at a reasonble price and in good condition too. Dellivery was prompt and the book was packaged with great care. The condition of the book exceeded my expectaions, it was in great condition. Very refreshing experience after purchaing a lot of ex-library books, from better known online sellers. Thank you Town's End Books.

the owner, John Townsend, has been in the business for decades. he buys and sells rare books and…read morefirst editions, specializing in Americana. I've bought and sold books through his store and have always found him more than fair. knowledgeable guy, a straight shooter who loves books and has a phenomenal collection. also does binding and restorarion, which are kind of lost arts.

Best Printer ever! Great service and owner is personable. My job was perfect and delivered on…read moretime as promised. The prices were within my budget and competitive.