I had a really great experience with Hannah at print & marketing services! She was very patient…read moreand helpful to get my business cards out on time and perfect just the way I like them for my business. Thank you for being patient with me understanding and going all the way out to make a customer like me truly happy.! I normally go to the Staples in Norco and trying the Chino one I am super pleased. Thanks again, Hannah. I also want to stay this place has low reviews honestly the place was super clean and well organized everyone doing their job will definitely be back! This is as of Dec hope you can see this and have a great experience also!

Office supply store. Mixed feelings about Staples now. Throughout the years I feel like the stock…read moreand variety are less and less. There's way more product online but not shown in the store. So it's hard to me to look at paper or office supplies without touching them or getting their dimension. They do offer shipping and free returns but maybe it's because I'm old school and want to physically see and touch before I buy. New Pros: 1. Amazon returns processed here. You get your money credit right away plus you get a staples coupon as well 2. Passport photos taken here 3. Processing of TSA pre check can be applied here which is pretty convenient. 4. Electronic recycling available. Plus you can get bonus points for credits to use later on. Cons: 1. Less product online the floor 2. Items displays don't match the price tags. So you have to be ready to take a photo and show the staff when you check out. 3. Hard to find available staff to help you on the floor. Majority of staff is busy chi asking out or with processing Amazon returns.

I'm leaving a very well deserved FIVE STAR review for this Chino Hills UPS store. Earlier this…read moremorning the entire Staff was so courteous while helping put my mind at ease returning an important package to a cable provider and Verizon Wireless. I had no idea what I was doing but they took the time to explain the process and every one of them on a combined team effort had me in & out within 10 minutes. I have to add the store was extremely clean and the parking here is plenty Thank you once again for the courtesy while making me feel like a VIP and doing a great job with my packages. I really don't understand a few of the not so favorable reviews here, give respect & you will get respect in return that's how I was brought up. I was warmly greeted the second I came into the store. I'll be returning to your store for any future needs as well. Joe H.

I hate adding to the negative reviews of a local business, but the only reason I continue coming…read moreback is because it's the closest and most convenient UPS location for Amazon returns. Unfortunately, the customer service consistently falls short. The employee that so many other reviewers mention is, without question, the biggest issue. His behavior is difficult to tolerate. I've personally witnessed him use his position to be petty and unnecessarily confrontational with customers. He insists people do things "his way" because "it's his store" and has even threatened to refuse service over minor issues. Meanwhile, he'll casually chat with customers while a long line forms and people are visibly frustrated by the wait. The arrogance and inflated sense of authority make what should be a quick errand unnecessarily unpleasant. I've seen this happen multiple times. Just yesterday, I watched him manipulate a customer in front of everyone in line. It was uncomfortable to witness and completely unprofessional. It's disappointing because the location is convenient, but experiences like these make people think twice about coming back.

Steven's the best!!…read more He made my company's experience super efficient, quick, and cost friendly. We had multiple different prints and dimensions to create, and he was able to provide everything I needed both smoothly and stress free! Super friendly on call and in person, and was able to quickly get my project complete within less than a day.

I am happy for so far, dropping off my packages with receipt always, no issues. I get my receipt…read morealways without even asking.

Went here to get my fingerprints done/Livescan for employment…read more The process was really quick, literally no more than 2 minutes to get both of my hands done. The last time I got my fingerprints done (at a different place) it took so long and the person had to keep redoing each finger. They also take walk-ins which I appreciated. Most places require an appointment. Was $88 including the rolling fee.

I have been here a few times for fingerprints rolling. Each time has been smooth, no issue…read more Today I was waiting in line, and I witnessed what could've become a very ugly exchange between customer and employee based on pricing. The store owner stepped in & really handle the entire thing so well that I had to acknowledge it with the store owner myself. I haven't needed any other services, so I can't speak to those, but I can speak on the considerate and respectful person behind the establishment. Which matters.

Thank you to Alpha Graphics for their beautiful work with preparing my family members Prayer Cards…read moreand Program for his Memorial Service. We initially thought we were going to use Staples, and after comparing their paper selection and prices- absolutely knew we made the right choice with Alpha Graphics. I remembered calling on a Friday and speaking to Alexis who was friendly and so professional. She had our "proofs" ready in a few hours and we were able to pick up and view. We decided to make a few additions and emailed another version the following Monday and by noon everything was ready to go. Let me say- the Prayer Cards and Program were beautiful. Outside of our design , the quality of the paper used was professional- glossy, thick and exactly what we were looking for. Thank you Alpha Graphics. I appreciated that you were so easy to do business with, created a professional product, and moreover, your competitive pricing!

Had digital artwork converted into a large canvas. The final product was beautiful…read more The cost was reasonable, the staff were friendly, and the turnaround time was fast. I would definitely use them again when the opportunity presents itself.

They are very helpful and had a fast turnaround for my orders. I…read more will always use them for my business graphic needs. Vince Rice 3/17/26

I can't thank Graphics Factory Printing enough for the incredible work they did for my fiancée's…read moreBSN graduation celebration. The prints were beautiful, and the whole experience was easy and enjoyable. A big thank you to Christian--he went above and beyond to make sure every detail was right. He was patient, professional, and genuinely cared about making the project a success. It's rare these days to find someone who combines skill with true customer care, and Christian did just that. Our event wouldn't have been the same without the amazing work from Graphics Factory. I'll definitely be back for future projects, and I highly recommend them to anyone in need of quality printing with top-notch service. -- Charles Gee

It's been a year since they worked on my truck, and it's still looking fresh. I recommended them to…read morea friend, and they treated him just as well as they did me. The young man (name might have been Kiabad) at the counter was very courteous, came outside to understand my needs, offered a great price, and completed the work the same day. Excellent service and quality!

Amazing quality work! I appreciate the professionalism, honest feedback, customer service, and…read morehelping the last min with a picture of my father-in-law! Thank you Mike and staff for helping us last min at such an crazy part of our lives. Laying a loved one to rest can be hectic, especially during the preparation and planning it can be very stressful! Mike came to our rescue within a few days which was amazing and greatly appreciated! During difficult times like now Businesses like this make the process less stressful and this is the reason 162727 while I'll forever support small businesses!! If you need high-quality printed images look no further!

I HIGHLY recommend US Printing. I have been going here for all printing needs for the last 5 years…read more They are reliable, very responsive and always deliver at a higher quality than expected. Ray is awesome and very kind. Even with last minute orders they can usually help accommodate! Love them.

I could not be more pleased with U S Printing! Ray was patient knowledgeable, and so helpful! He…read morecommunicated well and kept me posted on my order. I received my order today, and it was far above and beyond what I was hoping for. Use this business with confidence!