The manager is extremely rude and ill mannered. I would never go back because of her.read more

We have been staying at Park Plaza for many years now and always have a wonderful experience! The…read morerooms are spacious, comfortable, and cozy. The kitchen is full of every tool you might need to cook in, while the continental breakfast downstairs in the morning is always fresh and tasty. Staff has always been friendly and accommodating - be sure to ask the front desk for recommendations on places to eat and things to do around town. This year's stay was exceptionally relaxing as updates to the shared spaces were finished. We really enjoyed the modern new look of the lobby, table games, and updated fitness center - but the star of the show was definitely the pool area! Indoor and outdoor hot tubs, waterfalls, stone slide, and sauna had us going back downstairs night after night.

We stayed at the all seasons, which is a short walk away. Our place was a 2 bed, 2 bath on the 2nd…read morelevel. PROs 2 fans for each bedroom - the box fan was nice to prop by the window to bring in cold air at night. Cleaning provided every day. Very cozy and a lot of seating options. Great location in east vail / close to walking trail to the covered bridge. Good water pressure in the showers! CONs The kitchen was pretty scarce with basics - some salt and pepper but no coffee. We tried using the cd player but many cds were missing. The tv in the living room only had channels 1-20 working. The fridge filter needs to be changed and it makes a weird noise when it's opened. The primary toilet seems low pressure and not flushing. We loved being close to the amphitheater and the bus was convenient to get to west vail. Would stay here again in summer or winter!

We stayed in one of their apartments in Vail Village and while the location was great, the rooms…read moreare way dated. It helps you get a fully equipped kitchen, large living room but everything is so old for the pricey tag. I suggest some upgrades to make it more welcoming.

Stayed here February 4th with my wife. OMG it is awesome. Be sure to read the one star reviews -…read morethat is the reason I stayed here!! TODD & TAMERA are just good down to earth folks. Accommodating, friendly and the food in the AM is perfect. I am a fussy eater and Tamera did it all with a smile, her food was tasty, healthy and just perfect. The place is like a home, very neat, clean and put together well. If you are not into that then maybe not for you. The big kitchen is use for all and a fridge to share. I came with food and it all worked nicely after the slopes on a long day. Gave recommendations and directions to good spots. Thanks to TODD & TAMERA. Steve and Kim. We will be back!!

I hate giving 1 star reviews but I don't recommend this spot to anyone. We stayed here because it…read morewas the cheapest spot in Avon (at almost $300 a night) and I had points to use. I didn't read into the reviews on Expedia and only looked at the overall rating which was a mistake on my end. I honestly don't even care about the political views of Todd and Tamara being displayed everywhere or the gun safe etc. The place is simply just a bad vibe. The moment you walk in, you feel like you're intruding into someone's home. It doesn't feel welcoming. They make you take off your shoes as soon as you walk in and put on "house shoes" aka Crocs from their collection. It is strange considering it wasn't even ski season or raining. There is a huge shrine of pictures of Todd meeting random "people of influence" above the sofa we had to sit at. A lot of signs with instructions like not to touch the crystal glasses in their glass cabinet. The check in process they take you into an office and it takes a long time compared to normal hotels. They make you sign a waiver with a lot of contingencies. Our check in process took about 30 minutes. Tamara had given our room to someone else and wasn't sure which room was ours or where she put them. Her way to take our credit card for incidentals was to write it down on a sticky note and leave it on the desk in her office where her and her husband check people in at the same time. One of the rules besides having to wear the shoes they provide is absolutely no food or drink in your room. You can keep it in the communal kitchen, but we didn't feel comfortable with other people having access to our food and drink. With all of the rules, it makes you feel like you must be being surveilled the entire visit. As others have mentioned, there are also creepy mannequins around that add to the bad vibes. Rooms are dated. We chose to skip breakfast because the vibes were so strange and uncomfortable for both of us, including my boyfriend who is super chill and I have never seen him be put off by strangers or an environment EVER. This place gave him a visceral reaction. Read the owners responses to reviews on Google if you want a feel for the vibes/attitude him and his wife emanate. We saw a couple that checked in with us checking out the next day, though they had originally planned to stay three nights. Also, the "Mountain View" rooms do not have a view to any mountains. This spot is in the heart of Avon.

We absolutely love everything about The Arrabelle. It's clean, the residence was awesome, the…read morebreakfast and food was great! Just so pleased! I'm hoping to make this a place a home away from home at least a few times a year The staff we met are all amazing and I can't wait to see them again! I totally loved Helen, Natalie, Kevin, Ben, Dunia, Joe, Jeff and Julia! They were all so nice and helpful! I consider them all my friends! See yall in July if not sooner

The Arrabelle is a beautiful property, but it lacked one very important amenity during our stay in…read moreJuly-a properly functioning air conditioner. On the evening of July 17, we inquired about why our room was so warm. A staff member told us that, due to capacity, the hotel's system was unable to adequately cool the room. This explanation was confusing because the hallway outside our room was noticeably cool. We were offered a fan, but it simply circulated the warm air and did little to improve the comfort of the room. It wasn't until our last night, July 19, that we were provided with a portable air conditioner (swamp cooler). While it helped somewhat, it was very noisy and made it difficult to sleep. One of the things my husband looks forward to most on vacation is getting a good night's rest, and unfortunately that wasn't possible. To make matters worse, when we checked out on the morning of July 20 at approximately 5:00 a.m., my husband approached the front desk. A young woman saw him standing there but did not acknowledge him and instead walked away. She didn't return until about 5:07 a.m. to assist him. A simple greeting or acknowledgment that she would be with him shortly would have gone a long way. While the hotel itself is beautiful and has many positive qualities, the lack of a functioning air conditioner, the delayed response to the issue, and the disappointing customer service at checkout significantly impacted our overall experience.

We had a fantastic 5 day stay at the Sitzmark. The location is perfect, right in Vail Village near…read morethe International Bridge and Gore creek. The breakfast was delicious with fruit yogurt, fresh croissants and pastries from France. The staff was extremely helpful and friendly! Can't wait for a return trip!

Great small hotel! The staff is very friendly and helpful. The hotel and rooms were fully remodeled…read morelast year! Short 5 minute walk to Gondola 1. In the heart of vail village with all it has to offere just outside the door. Mountain or creek view rooms. Opening the patio door to hear the creek is wonderful!

Definitely on the cheaper side of places to stay in Lionshead. We were able to book a room for…read more$165/night (including tax) for a Studio Queen on the Valley side - thanks to other reviews on this site and elsewhere I knew to book in the main building since it was more recently renovated than the Annex. (Though, worth noting, there is a 'public' shower for guest use in the Annex... more on that later). We requested an early check-in (normal time is 4pm) and were able to get in before noon - nice! The main building includes a basement room for ski/snowboard storage with lockable lockers (bring your own locks). Our room included a mini-fridge with broken ice maker, a TV with a remote that was only usable to change channels, and climate control that only included electric baseboard heat. The bed wasn't very comfortable, and we didn't see any opportunities to enjoy cookies or breakfast... maybe our timing was off? Employees were very helpful. We were able to store our luggage after check-out (11am) while we went boarding, and would have been able to use the Annex shower had I not hurt my knee and put a premature end to our last day on the mountain. Strange that the Inn has both a bar and a restaurant that appear not to be used anymore... though there is a pretty nice hot tub that was frequently used. All in all, Lionshead Inn is somewhat of a relic, but it's cheap and it's in town. For that reason, it met my expectations even though it was far from posh. If you're in the market for luxury, this is not the place for you.

not worth the money. staff is playing catch-up constantly. reservation was for two beds, only got…read moreone and had to ask for a roll-away. guess what...thermostat is busted and no heat. with single digit temps tonight, that's garbage. front desk just dropped off two space heaters which will get us through. only good thing about this place is the location...close to the base of vail. never staying here again. look elsewhere. Update: Alright, clearly I wrote my review a day early. and I understand how it could seem like I'm ganging up with other reviewers, but the customer service at this hotel is hands down the worst I have ever experienced in any capacity at any type of business. Clearly, the customer is not always right with these imbeciles (to put it mildly). We were told that our room would be changed after a night in the wrong reservation (giving us two beds instead of one for the four people in our group). After skiing for the day, we got back to the hotel and called the front desk to get the new room. The attendant, Shane, told us it was "a little late in the game" for that. Seriously? After that comment, Shanes eventual solution for the situation was to make us go to another hotel. With just a few hours before bedtime and an early depature in the morning, it wasn't worth the effort. When told the hotel would be receiving a less than positive review, Shane was dismissive and clearly did not give a shit about his tenants. Terrible service, several instances of broken or unusable equipment/amenities, and that all pretty much cancels out the advantegeous location. Do not stay here. Whatever more you have to spend at the next cheapest hotel in the area (granted, nothing is cheap here), it will definitely be worth the extra money. And Shane, enjoy your miserable time at the front desk until this dump is torn down in a couple months.

3.5 stars. Not bad for a Comfort Inn. Came here to crash after working a late night work event. The…read morebed was comfy, and there was plenty of floor space with the lack of closet. Mostly annoyed that the key card stopped working to get into the building, so my partner and I had to walk all the way around. Enjoyed the little details like the night light in the bathroom and make-your-own breakfast sandwiches on the buffet. Great coffee station!! Every hotel that carries French Vanilla creamer deserves a mention. Wasn't my favorite overall but would would settle for staying in this hotel again if I had to.

This has all the common characteristics of a 1990-era Comfort Inn, unfortunately:…read more1) Popcorn ceiling in 2025 2) Random cuts in the ceiling to fix whatever had broken, with access panels or similar coverings installed to make it look intentional. 3) old carpeting style 4) old tile style 5) old countertop style 6) caulk over caulk in the shower 7) well worn baseboards 8) hallways, elevators, doors, pretty much every high touch surface looking beat up 9) wall-shaker heating and a/c 10) poorly lit parking area 11) covid-era plastic panels separating you from the check-in person, or perhaps they just like that gas station security panel vibe 12) hard beds and hard pillows 13) phone missing the button labels and no one answers at zero The place looks and feels like an interstate stop property, not a ski resort property. Maybe that's their goal, maybe they don't have high enough margins to remodel given the inevitable non-season drop in income. Who knows. I stayed for one night at the tail end of a ski trip because I needed to be near Eagle for an early morning flight, but can't imagine staying for any extended period.