I started working at Always There Home Care doing live in care and respite occasionally. It was a…read morevery small business at that time run and owned by two of the kindest, most gentle and compassionate women you would ever meet. The ladies were appreciative of all of their caregivers but most of all they truly cared for their clients and their families. The main concern was to build trust, respect and care to those who wanted to stay in their homes. I loved caring for all of the lovely individuals from a few hours of care to some hospice situations. If you are thinking of going into this line of work, Always There Home Care is a wonderful place to begin your journey into the hearts of others. Be very careful, you may just fall in love with the art of caring. Melinda Flores, Anaheim, CA

Terri and her company provide needed services for seniors and shut-ins. I have a new caregiver and…read moream pleased with her good care of my husband. It is comforting to know that I can summon additional help if and when I need it. Thank you Always There HomeCare.

Colleen and her team were such a huge help with our family during transition from home care to…read moreassisted living. The caregivers were so wonderful with my mom. It gave us such a sense of peace and reassurance. Just an exceptional group of caring and giving people!

Colleen and nursing staff have become family. I am quite certain that they saved my 92 year old…read moremothers life. They not only care for mom, but also her little dog. We are so grateful for the constant communication, home cooked meals, and loving attention. Thank you so much for all you have done to ensure that my mother can live her final years in her home with kindness and compassion.

I have had the great privilege to work with fellow healthcare providers over the years, but one who…read morestands out by far is Lylene Balken! My business is centered around quality patient care and response times. So when I need a question answered in regards to home care or assistance, I can rely on Lylene to answer my questions upon first call! She has been instrumental in helping me, not only with assistance for patients, but introducing me to other healthcare professionals, as she plays a major role in connecting us through her awesome networking events! Qaulicare is very lucky to have her! I highly recommend Qaulicare for any assistance in caring for you or your loved ones! John Gutierrez Owner Medevac Ambulance

Qualicare has been a home care partner for many years. Lylene and the team provide a great…read moreexperience from the first phone call to the care at home.

About a year ago, my elderly parents, who still lived independently, finally admitted they needed…read morehelp in order to have healthy meals that worked with all my mother's dietary restrictions. After a fair amount of research, I recommended we meet with Visiting Angels for an assessment. Best decision ever! At first, my folks had an Angel cook dinners twice a week, and that included grocery shopping. Then my dad became sick and had a special diet. We increased Angel hours to four days a week, for lunches and dinners, and general help between meals. The flexibility of this service is fantastic! Then, while my dad was still recuperating, my mom took a turn for the worse and ultimately needed 24-hour a day caregiving. We gave Visiting Angels very short notice, but we had help as soon as we needed it. Yay! As others have said, all the caregivers are competent and kind. Our special Angel is Antoinette. She's just a delight! Mom now lives in assisted living, and dad will soon, as well. We still use Angel help sometimes for transportation to appointments, as mom is wheelchair-bound and needs an attendant. I'll be forever grateful to Visiting Angels for providing exactly the help needed this past year. Don't hesitate to let them help you!

overcharged for 1hour drive to hospital. they should change name to visting scammers.read more

Affordable and legitimate caregiving agency. Team is professional, reliable, and truly…read morecompassionate. If you're looking for a care agency that provides peace of mind, high-quality service, and staff who go above and beyond, 1Heart is an excellent choice.

Karina was so sweet and hardworking. She did an amazing job at cleaning, but also was the most…read morefriendly person I've ever encountered. Definitely hire her!!!

From the owner: New business looking for new clients for personal care services, shopping, housecleaning, running…read moreerrands, part time personal assistant for home cleaner, personal care services, dog walker, interior Pinter, gardener, hair washer, many others services, call for details.

Right at Home cared for my parents for 2 years in Vista. They were caring and efficient. I live out…read moreof town so communication was important. I was able to relax, knowing that they were checked on daily, their laundry was done and they were clean. Thanks to all, especially Ashley and Tracy. I highly recommend this company.

One star to post this. A neighbor of mine just found out…read moreher father was left in the floor of the bathroom and no medical professional was called. Also the worker "Patricia Gonzales" allowed her son to squat at this residents home. This happened recently. Veterans should not be treated like this, or any resident.

AltaGolden is a great resource if you are searching to keep your loved one active, engaged,…read morestimulated and socializing. Their personalized caregiving and dementia day care program made a big difference during my father's struggles with Alzheimer's-dependent dementia. Alzheimer's disease has several stages and unfortunately, there aren't many effective treatments available for the symptoms at any stage. The best treatment programs for delaying the progression of Alzheimer's, backed by multiple clinical studies, cite the importance of staying active physically, mentally, and socially. During the initial stage of Alzheimer's seniors often recognize their declining lack of cognition. If you are a senior reading this review, this may be your reality too. If you find yourself in this position, AltaGolden's dementia day care center can be a great resource in your own personal efforts to remain mentally and socially active. Several of the seniors that I met at AltaGolden were in this position; namely, doing everything they could to stay active and stave off the progression of the disease. My father's interaction with AltaGolden began during the intermediate stage of the disease. It was an awkward time. My father had transitioned away from a state of independence but was not yet in need full-time memory care. Still highly functional in many regards, my father simply could not organize his activities of daily living, and as a result, he spent most of his time either sleeping or trying to figure out how to turn on the TV. In my opinion, it is during this awkward time of the disease where AltaGolden's caregivers, and their dementia day care program, really shine. Laura Barish and her team of caregivers created a personalized care program for my father. Caregivers became increasing involved in "queuing" (or prompting) my father's daily preparations (showering, dressing, grooming, etc.). They would then transport him to the AltaGolden memory care facility where my father would spend his day. The caregiving was spot-on due to their efforts to understand my father and to reach him on his level of reality. And it was competitively priced. But what truly makes the AltaGolden special is that they couple this excellent caregiving with their dementia day care center. The atmosphere at the day care center is fun. The staff get clients involved in exercises by presenting physical activities as "games" that are enjoyable and engaging. They also spend time with brain stimulation games which challenge cognition and memory while being genuinely enjoyable (I admit that participated too, from time to time). And finally, all of this takes place in context of peers; namely, other seniors with varying levels of dementia. Therefore, clients are more at ease and tend to interact with each other. The results for my father were impressive. I wish I could say that they reversed the course of the disease, but in his case, they gave him a sense of purpose. He could never remember the day care center with any specificity, but he talked about it incessantly. He would refer to it as "the place on the hill where I work." He would jokingly go on to say, "We never get anything done there, but we always have a good time!" It was a spirit that I had not seen in my father for some time. AltaGolden can also directly benefit the primary caregiver (you!). You also need a respite in order to manage your own affairs. You can hire personal caregivers to provide respite care in the home of your loved one, but for an 8-hour day I've found the cost from most agencies is around $200 or more. AltaGolden can certainly provide private (and excellent/less costly) caregiving services, but the day care center is a cost-effective option that can spell you in your ongoing role as the primary caregiver. One last word specifically about the staff; they are awesome. They will get to know your loved one and will be a resource for whatever is needed as the condition progresses. Laura Barish is somewhat of a savant when it comes to relating to individuals with dementia. I think she taught me more about how to deal with my father than I taught her. And the office managers, who have the massive task of coordinating schedules, are the most cordial and understanding in the business. All of them were instrumental in his care, and an invaluable resource when it finally came time to placing my father in a full-time memory care facility. So, if you are a senior looking to stay active in the context of your peers, or a primary caregiver looking to setup a network of support for you and your loved one, or if you just need a day of respite care as you support someone with dementia, I can't recommend AltaGolden enough. I would gladly give them 10 stars for their efforts. They were there for me and my father in a time of need and have made a lasting impact on both of our lives.

In December 2023, my elderly father was hospitalized and then transferred to an in-patient rehab…read morecenter through the end of the month. I decided that I needed some supplemental help once he returned home. I researched several agencies online checking Yelp/Google reviews, BBB information, licensing information and company websites. I developed a list of three agencies to contact based on my research. I contacted the first agency. It did not go well. I was shuffled around to different people; meetings were set up, then cancelled; calls/texts went unreturned; interviews were set up and candidates never showed/cancelled at the last minute; etc. After two weeks, I had had enough. Next up, Family Matters. I re-visited their website and downloaded the free In-Home Care Guide which required me to input my contact information. After fully reviewing the guide, I picked up my phone to call them and my phone rang before I could dial. The caller identified himself as Andrew from Family Matters. I laughed and told him that I was just about to call Family Matters. We spent the next 30-45 minutes discussing my father, his likes/dislikes, his personality, the qualifications that we were seeking in a caregiver, and the list of tasks/responsibilities the caregiver would perform for my father. Andrew indicated that he had a caregiver in mind and would call me back within the hour. I asked him to e-mail me a copy of their care agreement to review in the meantime. Within 5 minutes, I received the care agreement. Within an hour, he called to inform me that they had the perfect caregiver for my father and that she could start shortly. The caregiver, Marcia, that was placed with us was EXCEPTIONAL!!! She was a perfect fit for my father and was highly qualified. She was with him for about 15 months, and we cherished the time that she was in our home caring for my father. We would have loved to have had her with us until the end of time, but she retired. We were very happy for her, but sad to lose her as we had both grown very fond of her. Following her departure, Family Matters tried to find a replacement, but they were unable to find a good fit for my father in terms of availability to work the schedule that he needed, personality, skill set, and qualifications, so encouraged us to work with another agency. Although we were sad to no longer be working with Family Matters, we appreciated them being up front with us and putting our needs above their own. We engaged another agency who placed a caregiver with us for about 5 months. When she left, we contacted Family Matters to re-establish contact and query them about a replacement caregiver. We were told that Andrew had moved on and were introduced to Ashleigh, the new Account Manager. As before, we reviewed all of our requirements with her and within an hour, she had a great caregiver for him who started with my father the following week. That was a little over two months ago and his new caregiver, Elsie, is FANTASTIC!! Ashleigh maintains close contact with us to ensure my father's needs are being met, inquire about his health, and visit us in our home. There are a lot of independent caregivers & caregiving agencies out there. Some are not good, some are reasonably good, and others are exceptional. Family Matters and the caregivers that they employ, in our experience, are all exceptional. If I had to summarize the reasons I would recommend Family Matters to others in need of a caregiver, I would state the following: 1) The entire staff including, Account Managers, Staffing Managers, Receptionists, and Caregivers are extremely friendly, caring, polite, professional and responsive. If they say they are going to do something, they do it and do it within a reasonable amount of time. If a problem arises, they are on it quickly and it is resolved swiftly. 2) The staff does an exceptional job of listening to all requirements, qualifications and needs to best match a caregiver with the client 3) The caregivers have very good professional experience, qualifications, training, certifications, and licensing 4) The agency does all of the leg work, so you do not have to do so. As caregivers are employed by the agency, the agency conducts all recruiting, interviewing, background checks, references, licensing, training, benefits, liability insurance, time keeping, and manages the caregiver's payroll. They also handle billing, so you receive an invoice for each period which can be paid in several ways, including autopay. 5) They communicate in several ways and will accommodate their communications to the method which best suits the client 6) You can tell that the employees are treated well and that the management cares about their well-being. Everyone really enjoys working there and it shows. 7) Family Matters has many resources available on-line We highly recommend Family Matters to any person or family member looking for in home care for a loved one.