When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Having to need smoke remediation services is never ideal, but Jerry helped save me last year…read moreremoving some extreme smoke damage. He was thorough in his explanation & service and I'm only sorry I didn't make this review sooner! Been meaning to, thanks again.

If I could give these guys minus stars I would. I had a leaking toilet on upper level. Recommended…read moreby my insurance company, these cowboys showed up at my place and started tearing it apart without ever telling what they're doing and why. I got an estimate from a contractor for the repairs of roughly $3000 prior to these cowboys showing up and doing a crappy demo job. After they're done the estimate more than doubled to $6500. The contractor was horrified with their performance. Then they slapped me with a bill of $4400 for all the damage they did. They completely destroyed my lower kitchen cabinet and their response was oh your insurance company will pay for replacement. Unfortunately, I had exceeded my coverage limit and now I have to come out of pocket to fix my place back up.They chopped off the drywall just above the backsplash so that's impossible to install new drywall without removing the backsplash and the countertop and also removing the pantry cabinet. They also broke the light in the kitchen and tried to settle that by giving me a $50 gift card. Same thing in the bathroom, the floor tiles were so badly damaged, it left me no choice but having to replace the whole floor. Please do not use these guys or you'll regret it.

Excellent customer service and a kind and personable staff! We had a flood and they made the…read moreprocess of getting our new kitchen smooth. I especially enjoyed working with David - he was knowledgeable, invested in delivering quality construction and was creative and collaborative throughout the process. Mary was also great to work with too. If you are looking for a trustworthy and friendly company for your remodel, this is your company.

5 stars! I was looking for a company to help me reconstruct a master bathroom. I found C2C on Yelp…read moreand saw all of their high reviews. They were right- C2C is a great company! As soon as they stepped in, they calmed a stressful situation, and I felt assured that it was going to work out. Starting from thorough consultation by Mary, great communication, planning, and PM support from David, and fantastic reconstruction skills by Martin- they were excellent, helpful, patient, and knowledgeable. I now have a gorgeous bathroom remodel and would recommend them! Thank you C2C for turning an old bathroom into a relaxing beautiful space!

Kyle at Suncoast Restoration was absolutely amazing! We had a kitchen flood that turned into a…read moredownstairs remodel and he was awesome to work with and very trustworthy. At times his team could be short staffed so the project took longer than expected, but we were definitely happy with the outcome. He also worked hard with our insurance company so that we didn't have to be the intermediary. These guys know what they are doing and more importantly, want to do the right thing. I'd venture to say Kyle started as a contractor and left as a friend.

We hired SunCoast Restoration in 2025 for mitigation and restoration following water damage…read more The mitigation portion of the project went smoothly and was completed without issue. Unfortunately, our experience with the restoration phase was much more challenging. From an administrative standpoint, we received a final restoration invoice that did not properly reflect payments we had already made and included materials we had purchased ourselves. We notified SunCoast of these issues immediately, provided receipts and documentation the same day, and were told the invoice would be revised. Despite multiple follow-ups, we did not receive a corrected invoice or meaningful communication for nearly two months. Instead, a mechanic's lien was filed against our home based on the uncorrected invoice. After filing a complaint with the BBB and notifying SunCoast that we intended to pursue the issue further if it remained in place, we finally received a corrected invoice. We promptly mailed payment, and the lien was subsequently released. We also experienced workmanship concerns during the restoration process, including loose fixtures, electric work and finish details that required additional attention after project completion. By the end of the project, we were exhausted by the ongoing billing and communication issues and chose to address some remaining items through another contractor rather than continue working through SunCoast. In addition, we experienced a gas leak after returning home. The workers had moved our gas dryer and did not properly secure the gas line but put the dryer back in its place. We had not been informed of any concerns regarding the gas connection or that there were precautions we should take before turning the gas back on. We ran laundry overnight and woke up to the smell of gas. We notified them and they took full responsibility. Fortunately, no one was injured. While some aspects of the final restoration turned out well, the combination of billing errors, prolonged communication gaps, the filing of a lien during an unresolved billing dispute, workmanship concerns, and the gas safety issue made this an unnecessarily stressful experience. My advice to anyone considering this company would be to carefully review all invoices, maintain thorough records of payments and communications, and inspect completed work closely before making final payment.

I had an excellent experience working with Stacy from The Bio Clean Team. When I requested service…read morefor trauma clean up from an unexpected passing of a family member, she was extremely ethical, professional, and effective throughout the entire process. She took the time to hear out my situation, and clearly explain everything. She answered all of my questions, and kept me informed every step of the way. Stacy was very transparent about the process and the affordable pricing. I highly recommend Stacy and the Bio Clean Team to anyone looking for reliable and trustworthy service. Thank you guys so much!

They arrived on time as contracted. It was an overwhelming experience as I've never had to use…read morethis kind of service. They had a lot to do as it took 4 days. Everything was cleaned as expected.

We called Roto-Rooter when we noticed a water leak in our kitchen. Johnny M., from the water…read moremitigation team, came out first thing the next morning and quickly identified where the water was coming from and where it spread to. Turns out, it spread to the majority of the cabinets and the entire kitchen needed to be demo'd as a result. Johnny is easily one of the kindest, most empathetic, and efficient workers I have ever had at my house and I cannot recommend Roto-Rooter enough simply because of how helpful he was during this crisis. He reassured me that this would 100% be a covered claim through my insurance and he was right. He took time to answer every single question or concern we had throughout the process and he dealt directly with our insurance adjuster to answer any of their questions as well. His Water Mitigation team and the Plumbing team were respectful and collaborative when we needed it most. Thank you Johnny and the entire Roto-Rooter team for helping us out during one of the most trying times we have had as homeowners. I highly recommend Roto-Rooter to anyone in need of a trustworthy plumbing and water mitigation team

My wife called them because we had a toilet water valve that was leaking and needed to be replaced…read more Yes, it was during the weekend, they also replaced the line to the valve. They charged us $534 to replace the valve and line. Seems like a bit much for a valve and line.

My mom is on blood thinners and unfortunately had a mishap in her bathroom that caused her to lose…read moreroughly a pint of blood. She was rushed to the emergency room but was more concerned over the mess in the bathroom, requesting someone to come clean it immediately as she was incapacitated to do so. I live in another state, and I had to frantically search for a biohazard company to clean from 1000 miles away and with no personal referrals or experience in this type of service. I luckily was able to speak to Michele, whose compassion, sense of urgency and understanding already made me feel that I had someone out there supporting me. Such a relief. Due to the situation, they were able to move appointments around to rush Doug to my mother's home in Irvine by the time she got home from the hospital. They cleaned up everything with precision and care, to the utmost extent. Considering how horrific the scene was, you would never have known this entire bathroom was once a "crime" (though not a crime) scene. After the owner of the company called me later to confirm everything was done to our specifications and check on my mom. I mean, seriously. The best service I could ever ask for. Pricing was fair...especially compared to other places I called, with quicker service and exceptional care. I am forever grateful.

Bio-One cleaned my garage safely of mice/rat droppings. They were professional, efficient, and…read morefriendly. I was so happy with the results. I highly recommend them!

Wow this company was on it, after we had this slew of rains. My house got flooded and I didn't know…read morewhat to do? The drywall was soaked and I didn't want mildew to set in. I called the next day and I thought I was going to wait but nope he came that next day and started the same day. Thank you so much my mother was so happy and impressed.

Leaving 5 stars because I was heading south down melrose when my '74 Volkswagen Beetle ran out of…read moregas, I didn't get his name but he was kind enough to help hold off traffic while I pushed it into the nearest parking lot, he offered me help, tools, anything I could need and he wanted to make sure I got out of there on my way. I figured out I was just low on gas, fortunately there was a 76 across the street and I had my gas cans with me. Once he knew I wasn't stranded and I'd be able to make it on my way, I thanked him for stopping and offering his help! Even though I've never used any of their services, if needed, All City Cleaning & Restoration will be the first guys I call! Kind and helpful employees like this are key to showing off the good and helpful nature of your business and services!! Thanks for stopping!!!

If you are searching for a company that will help your current home problem right now, whatever it…read moreis, YOU CAN STOP AND CALL SMART DRY!!! I was with another company who are making really shady claims and decisions when i looked up on yelp to see if there is anyone else who can help me. And this company is the one who responded and helped me out right away. They went above and beyond... Justin is the most amazing, helpful, responsive, organized and knowledgeable person in this business. He took care of us, guided us through the process and assured us every step of the way... even helped us with home insurance adjustor to get what was really needed, not on just what the insurance will want for us to settle with. I also wanted to commend Steve, our project manager for being honest and patient with the process. There are moments where i know he could have just let things slipped by without me even knowing but he was truthful on all the products and the outcome, he made sure we will be happy now and forever with the kitchen repairs. Also, i wanted to say how professional all the crew that came from start to finish, all were courteous, kind, hardworking and took pride of what they do. I even asked for extra work on some items and they delivered! I cant thank you enough. And will be recommending this company to everyone i know.

I had a leak in my kitchen coming from the upper floor . Justin and his team came to assess the…read moreproblem and found a small waterline leaking . They repaired and cleaned up all the damages that was done . Very professional and responsive . All the work was completed at a timely manner. I would always recommend them . Great job !

This is the second time I've used Leak Star Detection, and they are the very best in the business…read more Fernando is exceptional, and he persisted until he found out what the problem was, and just as important: was not! He didn't guess, he investigated. While I hope I don't have a water leak again, if I do, Leak Star is on my contact list! Thank you Fernando for your most excellent work.

I had a leak, but didn't know where. I called Leak Star, Fernando answered and set up an…read moreappointment immediately that worked with my schedule. Very professional, well groomed appearance. Turns out I had three leaks. They were very thorough, and explained everything to me. They know their job. The price was excellent and I have 100% confidence in their results. The water company investigator came out and I mentioned Leak Star found the leaks, and he said yes that's a good company. I am more than pleased and I recommend them to anyone who needs leak detection. Fernando also followed up with me.