This place is a complete and utter joke. You can't talk to a local human, they don't return phone…read morecalls, their web site offers discounts that the local people aren't aware of (when I FINALLY was able to talk to a human at this site they said their web site runs false stuff all the time. Total bait and switch tactics.) I simply wanted to know if they accepted POD containers, but after a week of getting nothing but a run around, I went to Clover Storage at Middlebelt and I-96. Clover is AMAZING! Two people at the counter who showed me the available units, where to drop my POD and where to store it (at NO extra charge), simple pass code to get in, SUPER clean indoor facility, amazing. These are my opinions based on my experience obvioulsy, but I would NEVER rent from Public Storage under ANY circumstance.

They charge you unreasonably long and there are a lot of hidden service fees. You should find…read moreanother space.

I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

We have had no heat here for a month and the power went out on our end of the building again…read more No one will respond to emails or phone calls. Very poorly managed.

It pains me to write this because I have been a long term tenant and referred many friends there…read morefor storage through the last decade. I just received an email that my rental rate will increase 49% or $1800 extra annually starting Jan 1st 2026. I am still in shock because the local people are very nice, however the home office will not respond to my emails or call back requests to even discuss being gouged by them. I will be leaving at the end of the year, I was able to find a new location with the same offerings at a cheaper price than I am currently paying and they could not have been more gracious and welcoming. I feel like I have been totally baited and switched for being a loyal customer. Not sure if they sold out to people who do not value the business. A normal rental increase is customary and expected and we always accepted it because it was usually a fair and reasonable increase, this crosses the line of fairness by 3x. I normally try not to bash anyone but the lack of response speaks volumes.

I had a storage unit here for about 3 years with no issues or problems. The site is secure, the…read moreunit was clean and well constructed, and the location was very convenient to my home. I didn't need assistance often but when I did the desk staff was very friendly. The move out process was easy and they give you a 4 day grace period if your move out coincides with your monthly renewal date, so you have a good amount of time should you need it before getting charged. They did accidentally charge me after I moved out but a quick phone call got me a nice apology and my money refunded ASAP. Not a huge problem. Prices were on par with other storage areas I've used as well. Units fill up quickly in the spring as students get storage units for their things for the summer so I'd recommend getting a space in the winter or fall just in case. Pretty good across the board!

These guys are really outstanding! The facility is excellent, clean, safe, well maintained. The…read morestaff is very professional, helpful and make the whole process as easy as possible. This is my family's second time using them and they have always done an excellent job, trustworthy and safe.

Very friendly staff. Premises is clean and well-kept. Convenient location. They made renting a…read morespace easy.

Great place to store your belongings! Definitely check this place out!! Great pricing!read more

Ultimately I decided to go with this storage company because they were the cheapest when I was…read moreneeding a climate controlled unit.

From the owner: Gibraltar Self Storage offers 24/7 drive-up storage units and Climate Controlled Storage Units to…read morekeep your belongings safe.