They pulled the low-price bait and switch. After you move stuff in, they'll increase your price…read more Absolutely no notice. They increased the price by $30 / month within 5 months.

From the owner: Looking for self storage near you in Commerce Township, MI? Don't just settle for any storage…read morespace. Here at Space Shop Self Storage on N Pontiac Trail, you'll find a brand new storage facility with ground level storage units, affordable rents, and modern security features to provide peace of mind.  With sizes ranging from 5×5 storage units to 10×30 storage units, you'll be sure to find a storage unit that will fit your unique storage needs. We're located just south of the roundabout between N Pontiac Trail, Highway 5, and Martin Parkway. You'll find us just west of the Walmart and shops at Haggerty Road.

I love this place I call them family!!! I've been storing here for at least 5 years! I invited all…read moremy friends and family to come too!

I've had a unit at this facility since it first opened and can't imagine storing my things anywhere…read moreelse. The building is very secure, safe, clean, and comfortable. You are given your own code so that you can access your unit at any time. Dustin and Juan are eager to help if you ever have any questions or need help in any way. They know your things are important to you and want to make sure you feel at ease storing with them. I highly recommend this facility for your storage needs. Plus there's ice cream in the lobby :)

Well, I was pretty happy with this place, it's clean and everything works on site. However,…read moreapparently the absolute only way you can change your mailing address is to come in. Not by phone, not by email not by the almost useless portal. So if you were planning to store stuff for a move out of state, which so many people do, I'd avoid this place I'd avoid this place and find something with more modern methods.

I had to get a storage unit here a few months back while I emptied one of my homes out. They were…read morevery helpful and showed me the different options and went over different pricing for the units. Easy access to the units and they are bright, clean and very secure. I highly recommend them as they are great people as well.

Very easy and hassle free. Phone calls for answer very professionally unit was clean. Price was…read morevery reasonable and workers were very helpful.

i would not recommend this location to anyone. the only convenience was the price. the office staff…read moreis extremely rude and very unprofessional via phone, and even email. It's even almost impossible to get someone on the phone during business hours, they'll call you with no problem, but you getting through to them is wishing on a star! I'm glad I'm only using this place for a short period of time because I'm not sure how much of the unprofessionalism I can tolerate. Saying this to say, you get what you pay for. If you have it to spare, take your money elsewhere if you want to be treated with any form of respect. they only get 2 stars because they were available when I needed, and the price was what I could afford at that time, but if I had the extra to spare I definitely would've chosen elsewhere.

We've rented two storage units, both an indoor and an outdoor, here for the past three months. The…read morefacilities are well-maintained, and the process of opening, visiting, closing the units is straightforward. We've received great customer service both in person and over the phone. In addition to the packing materials, propane tanks, and chlorine you can purchase at the customer service counter, they offer unlimited free refrigerated bottled water and ice cream treats to storage unit holders whenever you stop by.

I will never go to nor recommend to anyone to use U-Haul services again. They can thank Tenicia…read moreEllis for that!!! reference #5006203 her customer service was completely horrendous and distasteful on top of this was the most unorganized one I ever been to and they don't have the supply and demand to accommodate their guest. While they keep pushing the post in reserve online line crap. Never again!!

Was scammed for fraudulent charges at this location. Truck was unsafe and leaking. Do not go here.read more

NOT A GOOD FIRST IMPRESSION! Unprofessional, unreliable. DOES ANYONE WORK HERE ANYMORE? I have…read morecalled several times and came up to the location twice in the last week to find the office closed or empty during the "SUPPOSED" business hours. If your employee was on the grounds or at lunch, it would be nice if they were professional and considerate enough to note that SOMEWHERE. Although, the location is convenient for me, I don't feel they value their customers and don't care if they waste your time.

when i came to pick up my storage, my items were missing, someone else items were in my storage…read morearea, filed law suit against person who stated to me that he was the owner...bad company, lost everything!

Waited at the counter to inquire about storage units. I was told to wait as there was only one…read moreemployee working at the time. Then multiple people came in after me were then served. when asked if I could be served, They asked what I was looking for I told them the type of unit I was interested in to which they replied they don't have them available. So instead of quickly cross referencing my question with their system they made me wait 3 hours!! Servicing multiple people that came in after me just tell me they didn't have what I needed. Poor customer service. I will not be using their services and I advise whoever reading this to do the same.

As the previous reviewer stated, John is the consummate professional. Friendly, outgoing, and…read moreinteresting...and has a keen eye for what you really need. U-haul is lucky to have him, and so are we.

High quality service! Very detailed oriented!…read moreWell maintained facility! Highly recommended!

Wonderful experience here. Great clean facilities and awesome staff. Would certainly recommend to…read moreanyone looking for extra storage space!