Well, I was pretty happy with this place, it's clean and everything works on site. However,…read moreapparently the absolute only way you can change your mailing address is to come in. Not by phone, not by email not by the almost useless portal. So if you were planning to store stuff for a move out of state, which so many people do, I'd avoid this place I'd avoid this place and find something with more modern methods.

I had to get a storage unit here a few months back while I emptied one of my homes out. They were…read morevery helpful and showed me the different options and went over different pricing for the units. Easy access to the units and they are bright, clean and very secure. I highly recommend them as they are great people as well.

They pulled the low-price bait and switch. After you move stuff in, they'll increase your price…read more Absolutely no notice. They increased the price by $30 / month within 5 months.

From the owner: Looking for self storage near you in Commerce Township, MI? Don't just settle for any storage…read morespace. Here at Space Shop Self Storage on N Pontiac Trail, you'll find a brand new storage facility with ground level storage units, affordable rents, and modern security features to provide peace of mind.  With sizes ranging from 5×5 storage units to 10×30 storage units, you'll be sure to find a storage unit that will fit your unique storage needs. We're located just south of the roundabout between N Pontiac Trail, Highway 5, and Martin Parkway. You'll find us just west of the Walmart and shops at Haggerty Road.

Wonderful customer experience. Super helpful and great with communication. Definitely recommend!read more

vehicle was broken into with a few days of being parked here. side window completely broken out of…read morevehicle. Will not use again.

Reggie was very helpful, he was pleasant! If I could give 20 stars I would. He made my experience…read moreGREAT!

Reggie was very pleasant and helpful during the rental process. What a great representative for…read moreyour company!

Very easy and hassle free. Phone calls for answer very professionally unit was clean. Price was…read morevery reasonable and workers were very helpful.

i would not recommend this location to anyone. the only convenience was the price. the office staff…read moreis extremely rude and very unprofessional via phone, and even email. It's even almost impossible to get someone on the phone during business hours, they'll call you with no problem, but you getting through to them is wishing on a star! I'm glad I'm only using this place for a short period of time because I'm not sure how much of the unprofessionalism I can tolerate. Saying this to say, you get what you pay for. If you have it to spare, take your money elsewhere if you want to be treated with any form of respect. they only get 2 stars because they were available when I needed, and the price was what I could afford at that time, but if I had the extra to spare I definitely would've chosen elsewhere.

I love this place I call them family!!! I've been storing here for at least 5 years! I invited all…read moremy friends and family to come too!

I've had a unit at this facility since it first opened and can't imagine storing my things anywhere…read moreelse. The building is very secure, safe, clean, and comfortable. You are given your own code so that you can access your unit at any time. Dustin and Juan are eager to help if you ever have any questions or need help in any way. They know your things are important to you and want to make sure you feel at ease storing with them. I highly recommend this facility for your storage needs. Plus there's ice cream in the lobby :)

To Whom It May Concern,…read more I am writing to express my deep concern regarding an unresolved issue with a leak in my storage unit ceiling, which I previously reported via email. Following my report, I was informed that I would need to move all of my belongings into another unit. Today, I was asked to leave my key behind so maintenance could assess the damage. Unfortunately, I am currently working and do not have the manpower to relocate my items into another unit on such short notice. .At no point was I offered an apology or any supportive solution. Instead, I was met with cold and dismissive behavior. This is not the first time I've had to deal with this particular staff member, whose unprofessional attitude has become a recurring issue. She frequently over-talks me, making matters worse rather than helping to resolve them. I was told she would enter my unit without my consent, citing a contract clause. I explicitly told her not to enter my storage or touch my personal belongings without my presence, and that request was disregarded.Given the current leak and the lack of available larger units when I first rented, I believe I should be transferred without additional cost or inconvenience.

Clean, easy, convenient! Friendly, efficient staff! Safe location. I am very satisfied with…read morelocation as well.

High quality service! Very detailed oriented!…read moreWell maintained facility! Highly recommended!

Wonderful experience here. Great clean facilities and awesome staff. Would certainly recommend to…read moreanyone looking for extra storage space!