This is a large, 3 story climate controlled storage unit complex of the kind you'd see at Storage…read moreWars. You know, long hallways with uniform and neat metal overhead doors. This location sells moving/packing supplies, has rental van/boxtrucks available, PO boxes, sells locks and even has some offices available (if setting up shop in a storage unit is your idea of a good time). There is indoor parking for your loading/unloading convenience, and access is gained via an overhead door operated by a gate code. Because of the different levels there are evelators and several carts which you can use to make hauling your stuff easier. Make sure that you abide by the opening hours which are between 6:00 am and 10:00 pm, because if the alarm is set off a $250 fine will be assesed. If you don't return a cart and leave it in your unit there's $25 down the drain. If you put trash by the dumpster versus in the dumpster, $75 will be charged for illegal dumping. $10 mandatory lock purchase as you can't use your own, $20 one time administrative fee upon start of the lease and monthly $1 invoice cost if you opt for paper bills (you can opt out of this!). Be sure to pay on time because there is a tiered fee structure for that, too. They seem to be fee happy here so just make sure you read the rules and regulations and use common sense and you should be good, I think they are just deterrents for potential unreasonable folk. I'm no saint, but I don't foresee any fees in my future so I'm pretty happy so far. Ironically even with abovementioned charge for a lock and administrative fees, the cost for a climate controlled unit is very reasonable. Due to the nature of what we are storing climate control is a must, and I was happy to hear the quoted costs in comparison to some other facilities in the Metro Detroit area. One gripe is that 2/3rds of the carts were tied up with packages destined to be picked up by FedEx by one of the businesses renting an officebox. When inquired about this with management we were told it is a regular, normal occurence. When a hand pallet jack is available, is it too much to ask to pack shipments on a reusable wooden pallet for the sake of consideration for the other several hundred tenants in the building?

We moved from Florida to Oregon. A broker passed us on to…read morethis company. Upon arrival to pick up our belongings, they tripled our quote. It took them a month and a half to deliver our belongings. We were never told that we were going to be sharing a truck with others. Our belongings sat in a warehouse in Florida for almost a month. They broke or damaged most of our belongings, and some belongings were missing. We filed a claim and were offered under $200. We declined the offer. We even shipped our car through them and the driver told me he went through a tornado in Arkansas. There was extensive damage to the exterior of our car.

Their team was professional on the phone (and in person), punctually arrived to move us, got…read moreeverything moved out of our small apartment (and into our new home) in 2 hours flat. The 3 movers took pride in moving our furniture with care. They were EXCELLENT! ..also great value (price was good). I would highly recommend them! My husband and I were so happy we chose them!

Our move from St. Louis to Ypsilanti, MI in August 2025 was a mixed bag. Hard to say if I would…read morerecommend them. We did 90% of the packing ourselves. The positives include: 1. A thorough review of the contents to be moved versus the cursory review by competitors. 2.A competitive price. 3.Our things were moved in dedicated trucks and not mixed in with other people's stuff. 4. Honestly about damages: a table literally fell apart during packing and the crew pointed it out to me rather than concealing it. 5. No high pressure sales tactics. 6. The guys were patient with my wife repositioning furniture at the destination. 7. Nothing was broken although we had quite a few minor dings in furniture. 8. Crews showed up on time at both ends of the trip. Negatives include: 1.No formal acknowledgement of payment. They were almost offensively anxious to get the final payment even though the third and final truck had not arrived. 2. Loss of focus at the end of the day: We did a walkthrough at the end of the loading process. Every time we found something that needed to go into the truck, the guy leading the walkthrough took it out, chatted with the guys on the truck, and then we would lose our place. This resulted in a few things being left behind. At delivery, the guys took down a door to get furniture into the basement but never put it up again. They also left a moving blanket and personal items belonging to one of the guys. The items were eventually restored to their owner. 3. Not mentioning messes or problems. After the truck left I found that one of our toilets was plugged with toilet paper, paper towels, and human waste from someone that was apparently ill. Fortunately, I found the problem and was able to unplug the toilet and clean things up so this mess was not left for our cleaning crew. I think I would have responded calmly to this if I had been told about it. I can appreciate that it would have been embarrassing to report this to me. I'm human too.

Absolutely terrible movers. They gave us a completely false time frame to pack and move, rather…read morethan 4-5 hours it was 12 hours on the first day with 1/3 of the house left behind then 3 hours two days later. The broke numerous items, one of the four movers quit midway through the first day and wasn't replaced, adding to the total hours. Two of them were on their first day and had no idea how to pack. A single saucer had two feet of paper wrapping. They added things from different rooms to boxes, so a toaster in the box with the bedding, etc. They broke two things, gouged the stairs, stole a bottle of pain killers, asked if they could have one of our personal items, and left a bunch of stuff at the old house we had to hire a separate hauler to move. Do not hire them--it was a complete disaster and mismanaged from beginning to end.

Unfortunately I am the unlucky one with less than 1- star service provided by this company. Three…read morepieces of my $3,000 bedroom set were badly damaged in this move (see images). The top of my long dresser with mirror had the finish scraped off the entire length of the top. The tall dresser was scraped around the corners/sides, and then when they reassembled my platform bed, they over torqued the screw and splintered the frame. I will not be able to move this piece again without further damage to the frame! Pink Zebra's policy is that only $60/+100lb piece of furniture will be refunded which is only 6% of the price of this set -- absolutely not worth it. To make matters worse, the movers scraped the walls in both the location I moved from and to! There were complications in Pink Zebra scheduling a drywaller, so the manager, Avery, with no professional drywalling experience himself came and did a pretty awful drywall and paint job. He didn't even use a roller, only a brush so the paint looks very uneven, and you can still see the wall is uneven where it was scraped. The manager Avery did not stick around to see the job done right. The two movers wrapped one piece of furniture while he was there and didn't bother with protecting the rest of my furniture after he left. They only used the door protectors on the first house entrance and not the second. Since Avery was not there for the remainder of the move, the movers did not do a walk through with me and left as soon as I was told they were done. Lastly, they never updated my credit card charge to reflect the entire bill and Avery noticed 8 weeks after the completion of my move! Here I thought maybe since they gave me such a bad experience that they just would rather eat the cost -- nope. Do not use this company. I've moved 8 times in my life and have never had an experience this bad before. If I wanted to destroy the drywall of a brand new build and ruin my furniture, my partner and I would have moved this ourselves.

I know my review of Ann Arbor Pink Zebra was 5 stars, but after referring a friend who used…read moreFarmington Hills Pink Zebra, I must change the rating to a zero star. Two items wer badly damaged beyond repair. I wish I could add photos to this review. One was a power cord for a chair and the other was a headbord that was damaged when they carelessly reassembled the bed. They drilled the screws in so far and with so much force, the screws came out the front to the headboard. If you value your furniture, do not use Pink Zebra!

We have a local move coming up so I used Yelp to check out moving companies and pick one with great…read morereviews. Patriot Moving Systems caught my attention so I called them to get more information. I talked with Dennis to get answers to my questions. He told me they are full service, meaning they will pack as well as move your household contents. You also have the option to do your own packing. One place I called pretty much only loads and moves your stuff so you have to do your own packing. Patriot sells boxes and packing materials but also suggested Home Depot or Lowe's but said he actually prefers and recommends getting these from U-Haul as he thinks theirs are better quality and sturdier. What I like is the way Dennis explained our options without overly promoting materials through Patriot. He also explained the rates for their services. Basically it is an hourly rate per person plus a trip charge and cost of the truck usage. He came out and walked through or house and then was able to give us a rough estimate of the number of hours we would likely need. We planned to use a staging company so we needed to pack some things to thin out certain areas like closets and kitchen countertops. So we arranged for Patriot to send out three people to box and move things into the garage for three hours and that was a big help. They were focused and hard working guys who went practically non-stop for the time scheduled. Whenever there was a question about packing certain items they asked about it. I could tell that they all knew what they were doing, their experience showed and they treated our things as if they were theirs. Delicate items were wrapped well for protection. Our move is currently on hold as we continue to pursue selling our home but Dennis checks in with me periodically to see how things are going. I will update this review once we actually complete our move but we know who we trust with packing and moving our property.

Another mover showed up and tried to gouge me and tell me my move would take twice as long and they…read morecould only move 2/3 of my stuff. Fired them on the spot, but still needed to move ASAP. Same day I called around and Patriot managed to help me out. Efficient, friendly, and hard-working. We beat the initial quoted time (before the gouging) by a good 30 minutes. I would call them again in an instant.

double billed quote broke furniture…read more room id marked totes placed wherever billed four men & two only actually worked pictures coming

I hired Two Men and a Truck out of Commerce Dr/Farmington Hills and they were efficient, punctual,…read morefast, professional and intelligent!! How often do you get intelligent, able-bodied movers who are diligently working and not padding their time?? After hiring another company to move me who spent 6 hours virtually doing nothing, I contacted Two Men and a Truck after a strong recommendation from a friend. They did not disappoint! They were such wonderful young men that we tipped them and, made recommendations to friends to please utilize their services when in need. The movers were careful with my art work, they handled my precious items with care and never complained!! I highly recommend this particular location and I can endorse their level of expertise!!