This place is a complete and utter joke. You can't talk to a local human, they don't return phone…read morecalls, their web site offers discounts that the local people aren't aware of (when I FINALLY was able to talk to a human at this site they said their web site runs false stuff all the time. Total bait and switch tactics.) I simply wanted to know if they accepted POD containers, but after a week of getting nothing but a run around, I went to Clover Storage at Middlebelt and I-96. Clover is AMAZING! Two people at the counter who showed me the available units, where to drop my POD and where to store it (at NO extra charge), simple pass code to get in, SUPER clean indoor facility, amazing. These are my opinions based on my experience obvioulsy, but I would NEVER rent from Public Storage under ANY circumstance.

They charge you unreasonably long and there are a lot of hidden service fees. You should find…read moreanother space.

In today's game, it is all about customer service and they have it. The place is clean and bright…read more They are stocked with trucks. I showed up only requiring a dolly which I returned a day late. The manager didn't upcharge since he had dollies to spare. You don't see that customer service and common sense these days. I'll recommend this location to other people looking for moving services.

The service was great. It took awhile to get our truck, only because there was a problem with the…read moreone we originally was supposed to have! There was a nail in the tire, so they got a new truck for us in a efficient matter. I was really impressed with the customer service!

Just purchased a unit here. Facilities are awesome. Asked the front desk on 9/17/2020 at noon to…read morebreak a hundred to tip the movers and the lady said sorry, no change. Ok, so customer service sucked this day. Hard to believe they don't have cash available to change a hundred.

I rented a storage locker during a basement renovation. Being able to load/unload inside is a huge…read moreplus. Very helpful that you can borrow their truck for move in too. And, the keep ice cream sandwiches in the lobby so my helpers are always happy to carry a load.

Michelle manages the National Storage facility on Joy Rd. in Canton, MI. She is professional,…read morehelpful, courteous, and provides excellent customer service. My experience with Michelle is always positive. A+ for Michelle!

All went well until I got my final bill which was almost $100 more than what Stacy had told me. No…read morerecourse, no manager to talk to, no returned calls, just that extra charge on my credit card. That gal who was so helpful in the beginning, Stacy, could do nothing to get that wrongful charge refunded. Can't recommend this company to anyone.

Entering and exiting the facility is very easy, the staff is timely in responding and very easy to…read morework with. Units are fairly priced and they have lots of supplies for moving in their main office! Also a convenient location right off the highway!

The worst, just moved out of my two storage units, ice everywhere, we had to buy rock salt and…read morespread it out to keep from sliding while carrying heavy things. They jacked up my rent 75% in 8 months and they don't answer the phone or text you back. Never again!

This is in the running for the worst company there is. Over the course of 2 years trying to get in…read morecontact with someone by phone, my call has been answered once. You need to physically go into the office for a video chat to have any chance of contact. I believe I'm shadowbanned from the websites chat feature after getting my rate lowered one time because now any time I try, it's busy. I need my lock cut and replaced, it was scheduled and then I never heard back, no update, can't get in, leave a message and get no response back. Not to mention the unit costs double the price of when I originally got it. The customer service is non existent. Save yourself a headache.