Now owned by Storage rental of America. Don't rent here! They increase rates without notice and…read moredo not take care of property. Also climate control is NOT 10 deg over or under outside temp. Equipment or personal items not safe at 85+ deg or less than 30 deg. Bad customer support and management

I am the president of a small, arts non-profit. We have used Five Star Store-It Airey Ct. since…read more2011. The facilities are very clean and easily accessible. The management of Five Star Store-It Airey has been very communicative, flexible, and generous in working with us. I couldn't ask for a better experience. I highly recommend them.

There are so many options for storage rental but this is the only place out of 7 businesses that I…read morecalled, that had a live person answer and she was so helpful. What a relief.

I loved storing my schtuff here as much as to be expected. Put it in, close the door, fuhgetaboutit…read moreuntil you actually need it and put that cycle on repeat. What made the whole experience pleasant however was the manager of the facility, Teri. She is very friendly, professional, accommodating and she makes this place an overall stellar mini storage facility. They sell packaging supplies like boxes and tape, locks for your unit and Uhaul rental vans/boxtrucks are available for rent. There is a coded gate for entry and Teri lives on the premises which adds an additional sense of security.

Undercover storage is family owned and operated .clean well maintained facility .with modern…read moresecurity .each unit is alarmed with private codes .some units are heated 24 hour access. Vehicle storage available.

Very helpful and nice people. Secure and easy access. Great prices and nice facility. Their newly…read moreexpanded lot has plenty of room to accommodate my large trailer. Thanks Mike !!

Best storage place around. I love it. The owner Jim is one everybody needs to experience.read more

I was appalled with how the woman treated me the other day. Unfortunate for me I was on the way…read morehome and had car trouble just north of Dix-Toledo. I had to push my car south on telegraph and that was the first drive I came too, it was 88 degrees and I couldn't push anymore, so to get it off the main road I pushed it just inside their driveway. (I drive a tiny Toyota) The woman, whom I believe lived/owned this storage place, walked over to me and VERY RUDELY wanted to know just how long I'd be there, not oh I'm sorry is there anything I can do to help, just when will you move I have people with RV's that need to get out. It was just very sad to me that she had no empathy or care other than how much of a burden my car was. I was rudely asked if AAA was on the way. At that point they weren't but I did call and they said it could be up to an hour and a half. Luckily they came quick and ingot out of her precious driveway. I hope she doesn't run her business the same way because she was very rude and uncaring of another human being who clearly was having a rough moment. What goes around comes around.

Great Clan and Close By for My Needs Staff is helpful and Knowledgeable and polite…read more I Recommend Them for your Storage Needs

I have had a terrible experience at this location with Tory. I had a mishap with a UHAUL truck on…read moreSaturday, July 25, 2026. The truck had the wrong mileage on it when I rented it. It was off about 30 miles, not to my advantage. I did'nt catch it until I left the storage unit. I called as soon as I caught it on Saturday morning. I was told to take a picture of the speedometer and it will be corrected on Monday morning. When I called Monday morning to let the staff know, who was Tory, I was a little upset, but I did not cuss or raise my voice. She decided that I was an irate customer and she was not going to let me get in her space and she would not talk to me any further. She was explaining to me the policy about checking the truck out before I left to see if it was OK. I really did not have time to do that in the parking lot before I left. I told her I had calmed down, however, she still refused to talk to me and hung up on me. I called back and she let it go to another location, I have been at this facility for 12 years renting trucks and storage space, I have never had any trouble. Good Customer service is rare. At this point I am trying to find the regional or area manager to make a complaint. They did correct the problem, but there was no reason for her to hang up on me.

I had a storage unit here for about 3 years with no issues or problems. The site is secure, the…read moreunit was clean and well constructed, and the location was very convenient to my home. I didn't need assistance often but when I did the desk staff was very friendly. The move out process was easy and they give you a 4 day grace period if your move out coincides with your monthly renewal date, so you have a good amount of time should you need it before getting charged. They did accidentally charge me after I moved out but a quick phone call got me a nice apology and my money refunded ASAP. Not a huge problem. Prices were on par with other storage areas I've used as well. Units fill up quickly in the spring as students get storage units for their things for the summer so I'd recommend getting a space in the winter or fall just in case. Pretty good across the board!

These guys are really outstanding! The facility is excellent, clean, safe, well maintained. The…read morestaff is very professional, helpful and make the whole process as easy as possible. This is my family's second time using them and they have always done an excellent job, trustworthy and safe.

Great service! These guys go above and beyond to get the job done. Would recommend your move. ​read more

Best service ever. MiKe is so quick and efficient . Always heLped me move within Michigan with no…read morehassle. Highly recommend

Great place to store your classic vehicle. The place is very clean and well maintained. The staff…read moreare very friendly and always have a smile.

Easy, trustworthy, professional and affordable vehicle storage!…read more This place is owned, and run, by car enthousiasts.. and it shows. It has all the security and safety you could want and need- all in a beautiful, brand new setting! We store my baby here during the months he cannot be driven, which is a little sad, but at least he is in good company! Plenty of other Corvettes- young and old, Camaros, Mustangs, exotics and the odd but supercool occasional car like a VW Thing (neeeed!!). It really is like walking in a showroom filled with beautiful cars. The facility has an indoor complimentary car wash bay, snacks and refreshments, and the sweetest car themed game room- ever! A Mustang pooltable, pinball machines, a race simulator.. honestly, it is fun, here! During the summer they do car shows/ get togethers outside, too.