Unethical, poor communication, money hungry swindlers with fake reviews…read more I filled out online for a unit and decided I wanted to see it before signing a lease. I was never assigned a unit number and was informed that one would not be assigned until I signed a lease. Ended up having to leave town for a family emergency, they told me that I LEGALLY had the unit because a form was filled out and had to fill out a from to vacate the unit and they legally had the right to charge me. The people working *hite *rash. Lots of other places that are not privately owned unethical monsters.

Fantastic service every step of the way & super easy to set up. They have climate controlled…read morestorage, which was important to me. They kept our things safe & clean. Didn't have to worry about my stuff the whole time. It was well worth it. I'd use them again in an instant.

What a nice RV storage facility. The staff is very friendly and helpful. The grounds are kept very…read moreclean and free of weeds. There are 2 gates one for in, and one for out, makes it easy to get in and out quickly, compared to some others. The isle ways are wide and plenty of space maneuver. I am very pleased with Red Run Storage. I highly recommend Red Run Storage if your looking for a great storage yard.

Stored our travel trailer for many years, very secure and easy access, and close to home. Very…read moresecure lot and roads kept up. One thing would be nice if they added a dump station...

I have been with Your Garage for about four years, since the time that Steve and Pam were the…read moreowners. Since they sold the business, a guy that ran the operation as manager named Charlie, the service went down to the ground. I had a car trailer stored there, and when the fire hit, no one from the company or Charlie notified any customers, of their loses. No one to my knowledge has been offered anything for their loses, but I will say one thing to that company We will see you in COURT.

It (the building) burned down to the ground. Everything was destroyed. If you did not have…read moreinsurance, you did not receive compensation.

Moving my stuff in and out was quite easy with the dollies near the front door & the place was very…read moreclean. Thank you Megan for answering out questions and going the extra step to offer your availability on Sunday, which we didn't end up needing.

I want to say Thank You to Angela for all your help, you definitely went above and beyond to help…read moreme and I appreciate you so much. Angela walked me through the facility I took a Lock Class, my Storage was clean excellent service.

Despite what the property manager for the Oak Park location may think, it is not proper etiquette…read morein customer service or otherwise to lecture a customer. Over the course of these last 3 months in having to interact with the property manager over the telephone to be told that I as a customer was rude to staff which was not true as there are cameras on the premises which may or may not record sound and to see and continue to pay for storage at this establishment despite being cut off in verbal conversation or flat out LIED to or about is beyond what any normal customer would tolerate. The fact that I had to have someone else call after the manager left for information that she should have released do that business could be completed in a decent fashion is far beyond what it means to be CUSTOMER SERVICE ORIENTED LET ALONE PROFESSIONAL OR FRIENDLY. A previous opinion of a situation or even a customer should.....

I have had a terrible experience at this location with Tory. I had a mishap with a UHAUL truck on…read moreSaturday, July 25, 2026. The truck had the wrong mileage on it when I rented it. It was off about 30 miles, not to my advantage. I did'nt catch it until I left the storage unit. I called as soon as I caught it on Saturday morning. I was told to take a picture of the speedometer and it will be corrected on Monday morning. When I called Monday morning to let the staff know, who was Tory, I was a little upset, but I did not cuss or raise my voice. She decided that I was an irate customer and she was not going to let me get in her space and she would not talk to me any further. She was explaining to me the policy about checking the truck out before I left to see if it was OK. I really did not have time to do that in the parking lot before I left. I told her I had calmed down, however, she still refused to talk to me and hung up on me. I called back and she let it go to another location, I have been at this facility for 12 years renting trucks and storage space, I have never had any trouble. Good Customer service is rare. At this point I am trying to find the regional or area manager to make a complaint. They did correct the problem, but there was no reason for her to hang up on me.

James and Kent did an excellent job in moving my heavy wood furniture on May 11, 2026. This is the…read moresecond time in months that I have used GPMS. The two men showed up on time. They took the time to protect all of the furniture and moved efficiently from start to finish. It was a pleasure to deal with both of these individuals. I highly recommend GPMS based on my two recent experiences.

Everything about our move was 5 stars The men were…read moreefficient, professional and friendly. Everything from making arrangements to placing furniture at final destination was 4 stars Would definitely recommend them and use them again.

We've rented two storage units, both an indoor and an outdoor, here for the past three months. The…read morefacilities are well-maintained, and the process of opening, visiting, closing the units is straightforward. We've received great customer service both in person and over the phone. In addition to the packing materials, propane tanks, and chlorine you can purchase at the customer service counter, they offer unlimited free refrigerated bottled water and ice cream treats to storage unit holders whenever you stop by.

There are so many options for storage rental but this is the only place out of 7 businesses that I…read morecalled, that had a live person answer and she was so helpful. What a relief.

I loved storing my schtuff here as much as to be expected. Put it in, close the door, fuhgetaboutit…read moreuntil you actually need it and put that cycle on repeat. What made the whole experience pleasant however was the manager of the facility, Teri. She is very friendly, professional, accommodating and she makes this place an overall stellar mini storage facility. They sell packaging supplies like boxes and tape, locks for your unit and Uhaul rental vans/boxtrucks are available for rent. There is a coded gate for entry and Teri lives on the premises which adds an additional sense of security.