I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

I had a really great experience here with phenomenal customer service - I had a concern and they…read moreemailed back right away and resolved the issue with no problems.

I had a miscommunication with them about the terms of my storage space lease and they ended up…read morebeing extremely accommodating. That is the benefit of going to a locally owned place like this over a big corporation.

Brand new clean facility, complete with friendly, family-oriented staff who work and live onsite…read more If you rent here right now, chances are great that you will be the first person to ever occupy that space. Straight-up, no high-pressure sales, the property is very secure, but access is easy. The hours listed through Yelp are for the front business office. Gate access for existing customers remains open until 9 pm. This is not a 24 hour access facility. I have a larger, climate-controlled unit. One of the nice perks of this place is the overhead motion-detecting light system. I don't know if all inside units have that, but it's nice and not usual. It is not cheap to store belongings in secure climate control, but I think the prices here are reasonably competitive. The owner told me that if they decide to do price increases they space them about 11 months apart and the increases would be $3 or $5 at a time not $20 or $50 like I watch the other places do. Very few people these days can afford to pay for a whole year's worth of storage at a time. I see a lot of these places lure people in with nice introductory rates and promotions, to then jack the prices way up once they are all moved in. Moving is expensive. Storage is expensive. If you aren't careful you could lose everything. I did not take my decision to store my property here lightly, and like I said so far I am happy with the experience.

From the owner: Grand Opening! Get your 1st month FREE! RV/Boat storage, outdoor parking, heated units, & climate…read morecontrol

Super helpful location manager here. Great communication via email (like many, we need it for kid's…read morestuff over summer). The building very well maintained clean, and even the bathroom is clean! Highly recommend. Ann Arbor is a small city, just a few minutes extra drive from campus, that's all.

Michelle the manager is awesome!!! She is very personable and will help you with anything you need…read more I would recommend using Stop N Lock.

Basic storage place. Ask for 1st floor which you will pay more. Pain to climb stairs or use…read moreelevator and then drag stuff. We drove right up to our unit. Quck and easy to unload. They charged 12 dollars for lock. Checking in worker was hiding. Had to do everything online. Afraid of covid which i cant blame her. 50 percent off first 3 months. They have uhauls somtimes. We got reassigned 5 miles away. Penske is next door. You get AAA duscount. 7x24 entrance.

When looking for longterm storage, I wanted an indoor, climate-controlled facility. Most storage…read morefacilities in the area only offer outdoor units, so pickings were slim. I was super happy when I discovered Affordable Storage! As compared to the other similar option nearby, I found Affordable Storage to be much cleaner, the units easier to access, and less in/out traffic, which made me feel more secure about where I would be leaving my belongings. There are a variety of bins and carts available for you to use when shuttling items between your vehicle and storage unit, which I have found very useful. The only drawback is the hours, which are pretty limited; especially on Sundays, when you can only access your unit for three short hours. Having said that, you just need to plan accordingly.

These folks have been around a long time and are respectful of autos and property. They are timely…read more For Ann Arbor, the prices are fair.

This is not a legitimate business. They have multiple names, no website, and ONLY accept cash…read more They made somebody I know wait several hours in below freezing weather (his car was impounded by them in front of his eyes, he accidentally parked in a parking spot only for University of Michigan professors that isn't clearly marked, particularly not in the snow), AND lied to him. They REPEATEDLY told him that "a driver will be there in 15 minutes! He waited from 3 PM to 10 PM. When I called the number for them online, the first thing that I asked was who contracts them the most frequently in Ann Arbor. The man said " What?" I said "What businesses or institutions contract you the most frequently in Ann Arbor?" He replied, "MA'am, do you need a tow truck? We're busy and it's cold out" then hung up on me. They literally forced someone to wait outside in the cold for 6 hours, always saying "15 more minutes and a driver will show up!" It's so unprofessional to have multiple names for the same business, NOT have a website, NOT accept credit card payments, lie ("15 more minutes" turns into 6 hours of waiting outside, refuse to answer questions AND rudely bring up the fact that it's cold outside (don't customer service reps sit inside)? This isn't even a business. Y'all need to stop leaving negative reviews and instead contact IRS about the company potentially not paying taxes and potentially committing tax fraud. They don't have customers, leaving a bad review won't help. But contacting an organization to investigate them might put them out out of business if they go to prison for "accidentally" not reporting the entirety of their paid ONLY in cash earnings.

terrible thieve that work there the place is full theft they rip you off sick or leave put on top…read morefloor then rip inside the employees do not go there stuff all gone pay storage

PS is fine when you begin. After you have been there for awhile they randomly raise your monthly…read morerental charge. Our case it was almost 33% which is an outrage and sad for a long standing (6 months) customer that pays each and every month. Go elsewhere if you can would be my recommendation. It's a metal box that you have your stuff in. It's not worth what they charge, but it's a captive audience. Most likely drug lords and other nefarious criminals own these places and they are laundering $ there.

Offsite does secure document management, storage, and destruction. I was in need of their…read moreindustrial shredding services which can also be used for residential personal document shredding. The building is very easy to find. I was greeted immediately by Tony who was very friendly, professional, and knowledgeable. Document shredding is by the pound ($25 for first 100 lbs and twenty five cents each pound after that). He took care of the two paper bags of personal documents I had. So much easier than shredding your documents at home! The office is clean and efficient. Very helpful staff and services. I will definitely return to Offsite.

Don't use. I stored household items there, and some of which were water damaged - in "inside…read morestorage". Numerous calls have not been returned and they have not taken responsibility for their poor service. So if you value your items . . . DONT USE.

In November 2025, I made the decision to store my 2025 Corvette Stingray at Vault Luxury Car…read moreStorage, and it turned out to be one of the best decisions I've ever made--second only to buying my car. I want to sincerely thank you for the exceptional care you've shown. The dedication and attention you put into your property truly reflect the care you extend to your clients. It meant a lot to me to have such reliable access to my car, whether I had an appointment or just stopped by unexpectedly; everything was always handled flawlessly. I am deeply grateful for your professionalism--always available, quick to return my calls, and for the respect and kindness you've shown me as a customer. There's no doubt in my mind that I will return next year. I highly recommend and encourage anyone who values their property to consider Vault Luxury Car Storage. This place is state-of-the-art, impeccably clean, and filled with genuine respect and appreciation for clients. I want to especially thank Vanessa, Ray, and the entire staff for giving me the opportunity to keep my vehicle there with peace of mind.

Ray runs a great business delivering personal and reliable service. He went beyond the call to…read moredeliver a customized service and made it easy for me.

We've used these guys for multiple moves within the house, when we had to move heavy furniture…read morearound to accommodate kids moving back in for awhile, etc., and for that these guys are ok, although the last time they scratched wood stairs and the exercise equipment they were moving, perhaps because they didn't have enough guys, and/or didn't use a belt. They did know ahead of time exactly what they were moving. The more distressing thing is the condition of furniture that was put in storage. They did not plastic or blanket wrap antique wood furniture, or box lamp shades, so that we have several badly scratched table tops and a broken Tiffany glass lamp shade. They didn't even think to cover the floors moving furniture in and out in the middle of winter when they were going through slush to get to the trucks, and when I covered the entrance they kicked the covering aside and walked on the floor anyway. These guys are young, friendly and do their best, but they are not professionals, and not even trained to move things correctly.

Eric and Lucas did an outstanding job handling our in house move of some furniture along with…read morehauling away a couch for disposal. They were very friendly and only took the minimum quoted time to complete the job. I was able to get a quote via a text with 15 minutes and all the paperwork was flawlessly emailed to me immediately. Never really considered them for moving furniture between floors but they got it done. Highly recommend them and don't forget they now can handle the removal of "junk/unwanted" items too.