There are so many options for storage rental but this is the only place out of 7 businesses that I…read morecalled, that had a live person answer and she was so helpful. What a relief.

I loved storing my schtuff here as much as to be expected. Put it in, close the door, fuhgetaboutit…read moreuntil you actually need it and put that cycle on repeat. What made the whole experience pleasant however was the manager of the facility, Teri. She is very friendly, professional, accommodating and she makes this place an overall stellar mini storage facility. They sell packaging supplies like boxes and tape, locks for your unit and Uhaul rental vans/boxtrucks are available for rent. There is a coded gate for entry and Teri lives on the premises which adds an additional sense of security.

Very helpful and informative staff, plus an easy rental process. Storage unit access is…read moreconvenient, with complimentary hand carts provided.

Cole was very helpful! She walked us to our storage lockers, found our gate codes, and had a great…read moreattitude!

The staff is incredibly friendly and helpful. The facility and the storage units are clean,…read morewelcoming, and very easy to access. Great hours. I looked into three storage units prior to choosing U-Store - it would be silly to rent anywhere else.

From the owner: U-Store Walled Lake is committed to providing Walled Lake and the surrounding communities with…read moredependable, affordable self storage options. We offer a broad range of unit sizes to accommodate a variety of storage needs. Even if you are looking to store a large vehicle like a boat or RV, we have a storage solution for you! Our units feature drive-up access and the best security options you could want in a storage facility, including 24-hour video surveillance. In addition, or facility is fenced and gated to keep your unit even safer. With U-Store, you only need one stop for all of your moving needs, as we offer boxes and packaging supplies for sale in our office, as well as dollies and handcarts you can use to make your move even easier.

BUYER BEWARE !!! You will get whiplash with how fast they raise prices. Every couple of months they…read moreraise prices and you have nothing to say about it. They are here to take advantage of you. Their NEW website does not work so it's impossible to make payments and they act like it's YOUR fault. There is no way to get any help with the website. They have been alerted for several months that the website does not work and they do nothing about it. Instead they will offer to charge you extra to take a payment over the phone . There is no such thing as CUSTOMER SERVICE at this place. They have attitude and do not care. This has been a REALLY, REALLY bad experience. Find some other place to store your belongings.

Absolutely the worst place ever. Sadly it's the only indoor unit that's within 25 miles from where…read moreI live so I have to use it. They also have renters that run some kind of Eastern European business out of it and I'm quite sure it's not legal. They park their cars in the loading and unloading area for hours on end while using all of the hand cards. They literally leave crap on them while blacking the hallways. The list goes on and on. Bottom line is this place is being run (and maybe owned) by a few people that are clueless and don't care about the renters that pay good money.

This is a large, 3 story climate controlled storage unit complex of the kind you'd see at Storage…read moreWars. You know, long hallways with uniform and neat metal overhead doors. This location sells moving/packing supplies, has rental van/boxtrucks available, PO boxes, sells locks and even has some offices available (if setting up shop in a storage unit is your idea of a good time). There is indoor parking for your loading/unloading convenience, and access is gained via an overhead door operated by a gate code. Because of the different levels there are evelators and several carts which you can use to make hauling your stuff easier. Make sure that you abide by the opening hours which are between 6:00 am and 10:00 pm, because if the alarm is set off a $250 fine will be assesed. If you don't return a cart and leave it in your unit there's $25 down the drain. If you put trash by the dumpster versus in the dumpster, $75 will be charged for illegal dumping. $10 mandatory lock purchase as you can't use your own, $20 one time administrative fee upon start of the lease and monthly $1 invoice cost if you opt for paper bills (you can opt out of this!). Be sure to pay on time because there is a tiered fee structure for that, too. They seem to be fee happy here so just make sure you read the rules and regulations and use common sense and you should be good, I think they are just deterrents for potential unreasonable folk. I'm no saint, but I don't foresee any fees in my future so I'm pretty happy so far. Ironically even with abovementioned charge for a lock and administrative fees, the cost for a climate controlled unit is very reasonable. Due to the nature of what we are storing climate control is a must, and I was happy to hear the quoted costs in comparison to some other facilities in the Metro Detroit area. One gripe is that 2/3rds of the carts were tied up with packages destined to be picked up by FedEx by one of the businesses renting an officebox. When inquired about this with management we were told it is a regular, normal occurence. When a hand pallet jack is available, is it too much to ask to pack shipments on a reusable wooden pallet for the sake of consideration for the other several hundred tenants in the building?