MOLD ON EVERYTHING!! So much damage and work for us while moving our child into college for the new…read moreschool year. Do no leave your things here. It is not climate controlled as it says on their website. It was damp, stinky and moldy. Was Cubesmart when we dropped off and now Devon Storage when we picked up.

staff is wonderful, very polite. Lexi is very helpful, great personality and very knowledgeable!…read more would recommend the storage there!

I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

I had a really great experience here with phenomenal customer service - I had a concern and they…read moreemailed back right away and resolved the issue with no problems.

I had a miscommunication with them about the terms of my storage space lease and they ended up…read morebeing extremely accommodating. That is the benefit of going to a locally owned place like this over a big corporation.

These folks have been around a long time and are respectful of autos and property. They are timely…read more For Ann Arbor, the prices are fair.

This is not a legitimate business. They have multiple names, no website, and ONLY accept cash…read more They made somebody I know wait several hours in below freezing weather (his car was impounded by them in front of his eyes, he accidentally parked in a parking spot only for University of Michigan professors that isn't clearly marked, particularly not in the snow), AND lied to him. They REPEATEDLY told him that "a driver will be there in 15 minutes! He waited from 3 PM to 10 PM. When I called the number for them online, the first thing that I asked was who contracts them the most frequently in Ann Arbor. The man said " What?" I said "What businesses or institutions contract you the most frequently in Ann Arbor?" He replied, "MA'am, do you need a tow truck? We're busy and it's cold out" then hung up on me. They literally forced someone to wait outside in the cold for 6 hours, always saying "15 more minutes and a driver will show up!" It's so unprofessional to have multiple names for the same business, NOT have a website, NOT accept credit card payments, lie ("15 more minutes" turns into 6 hours of waiting outside, refuse to answer questions AND rudely bring up the fact that it's cold outside (don't customer service reps sit inside)? This isn't even a business. Y'all need to stop leaving negative reviews and instead contact IRS about the company potentially not paying taxes and potentially committing tax fraud. They don't have customers, leaving a bad review won't help. But contacting an organization to investigate them might put them out out of business if they go to prison for "accidentally" not reporting the entirety of their paid ONLY in cash earnings.

Basic storage place. Ask for 1st floor which you will pay more. Pain to climb stairs or use…read moreelevator and then drag stuff. We drove right up to our unit. Quck and easy to unload. They charged 12 dollars for lock. Checking in worker was hiding. Had to do everything online. Afraid of covid which i cant blame her. 50 percent off first 3 months. They have uhauls somtimes. We got reassigned 5 miles away. Penske is next door. You get AAA duscount. 7x24 entrance.

When looking for longterm storage, I wanted an indoor, climate-controlled facility. Most storage…read morefacilities in the area only offer outdoor units, so pickings were slim. I was super happy when I discovered Affordable Storage! As compared to the other similar option nearby, I found Affordable Storage to be much cleaner, the units easier to access, and less in/out traffic, which made me feel more secure about where I would be leaving my belongings. There are a variety of bins and carts available for you to use when shuttling items between your vehicle and storage unit, which I have found very useful. The only drawback is the hours, which are pretty limited; especially on Sundays, when you can only access your unit for three short hours. Having said that, you just need to plan accordingly.

We stored a car over winter and were very happy with the storage facility and the service…read more After looking at a few other storage facilities in the area (one was too far away and another was in terrible shape with mediocre service), we were happy to find this one. Management was great, the space was super clean, everything secure.

I had a storage unit here for about 3 years with no issues or problems. The site is secure, the…read moreunit was clean and well constructed, and the location was very convenient to my home. I didn't need assistance often but when I did the desk staff was very friendly. The move out process was easy and they give you a 4 day grace period if your move out coincides with your monthly renewal date, so you have a good amount of time should you need it before getting charged. They did accidentally charge me after I moved out but a quick phone call got me a nice apology and my money refunded ASAP. Not a huge problem. Prices were on par with other storage areas I've used as well. Units fill up quickly in the spring as students get storage units for their things for the summer so I'd recommend getting a space in the winter or fall just in case. Pretty good across the board!

If you are in need of a U-haul and you are in the Ann Arbor area, I strongly suggest you use the…read moreguys at the shop on State Street. I have used them multiple times and I have never been disappointed. If there is a line, the guys at the counter, take the time every few minutes to look up and acknowledge us and let us know it will be a few more minutes. This makes me feel like I am important.

Came here to get my propane gas tank refilled. Got here around 7:15am, ran the bell and waited…read more About 20 minutes later, a gentleman working there saw me and said, that they'd be with me soon. Then another 20 minutes later, that same guy asked me if I ran the bell lol... I mean, it's not my first visit!! So he told me to ring it again, so I did... then waited another 10 minutes and opted to leave. I drove to TSC in Saline, pulled up, got the tanks refilled and paid all in five minutes. I get that staffing can be issues, but ignoring your customers shouldn't be one of them. Definitely won't be coming back here, took my business some where else!!

terrible thieve that work there the place is full theft they rip you off sick or leave put on top…read morefloor then rip inside the employees do not go there stuff all gone pay storage

PS is fine when you begin. After you have been there for awhile they randomly raise your monthly…read morerental charge. Our case it was almost 33% which is an outrage and sad for a long standing (6 months) customer that pays each and every month. Go elsewhere if you can would be my recommendation. It's a metal box that you have your stuff in. It's not worth what they charge, but it's a captive audience. Most likely drug lords and other nefarious criminals own these places and they are laundering $ there.