1. Mind-Eye Institute

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Northbrook, IL

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Mind-Eye Institute

3.7 (31 reviews)
Closed • 8:00 am - 6:45 pm

Services - Mind-Eye Institute

Eye exams

Retinal imaging

Eye testing and diagnosis

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Review Highlights - Mind-Eye Institute

“Adams, I don't know where I'd be.”

Mentioned in 5 reviews

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The Optometrists of the North Shore - Waiting area

The Optometrists of the North Shore

4.1(21 reviews)
1.0 mi

Dr.Ron Henderson is awesome! He is a rare Master of optometry with years of experience and the…read morewillingness to search for just the right fit for his patient's prescription. I was referred by my internist, Dr. Michael Caughron. The referral was a response to my question,"Do you know a good Optometrist?" Dr. Henderson and his staff have exceeded my expectations for a professional, caring and safe facility. His thoughtful implementation of Covid protections should allow anyone to feel as safe as possible during this time of Covid 19. Every person is interviewed before entering the office. Everyone has their temperature taken. It is mandatory to wear a face mask. Every chair is wiped clean before a person sits in it. Patients leave the building via a separate exit. His staff is wonderful. I was trying in my new contacts and somehow the lens dropped on the table and bounced onto the floor. The first Assistent tried to find the lens and recruited two more office staff to find the lens. The lens was clear which makes the hard contact lens almost impossible to find. I had given up , but they were successful!!! I have a difficult prescription and a previous experience of the optometrist giving up on me. Dr. Henderson is patient and exacting and has answered all my many questions. I can now sit enjoying my cappuccino and see clearly three blocks away.

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

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Northbrook Family Eye Care - Store Front

Northbrook Family Eye Care

4.7(29 reviews)
2.6 mi

I don't take very good care of my eyes and it is finally to the point where I need glasses. I did…read moremy research and went to my appt. People were friendly and helpful at check in. Showroom was clean and inviting. I could not be happier with the treatment I received from beginning (Dr Udesky was patient and kind in his explanations) to the end (Brian fitted me with a few pairs that now not only look awesome but allow me to see the world in what feels like HD! Thank you to everyone at Northbrook Family Eye Care.

I had a very positive experience with Dr. Udesky and his staff. We moved to the area several years…read moreago and I'm only now updating my medical care team to be more local. Between COVID and having an unreasonable stash of daily contacts, I put off my eye exam for longer than I should have. I really need new glasses, though, and had some urgency around spending HSA money that was rolled over during the pandemic. Scheduling was easy peasy - I made my appointment on the website and received a confirmation quickly, which included instructions on completing new patient paperwork online in advance. I received a text reminder of my appointment the day before. I was greeted right away, given a few additional forms to fill out, and then taken in back for initial testing. I waited in the lobby for a few minutes before my exam with Dr. Udesky. It was a brief wait and, honestly, the highlight of my day because I got to see how sweetly Dr. Udesky and his team interacted with the patient before me - a little girl who appeared to be four or five years old. She wanted her "eye pictures" to take home and they printed copies for her before sending her off with a fist bump. My exam was great and Dr. Udesky was friendly and warm. I asked a few questions about my current daily contacts, whether contacts or glasses would be better while staring at computer monitors all day, etc. He also gave me some helpful insight into my eye health relative to a medical condition and understanding long term care. I'd been on the fence about ordering glasses or going with an Internet retailer but, genuinely, Dr. Udesky offers competitive pricing (at least in this scenario where I was also committed to ordering contacts). Maria helped me choose frames and I'm excited for them to come in, particularly after years of being unhappy with my glasses from another retailer that bent and were misshapen almost immediately. She was knowledgeable, took my feedback into consideration, and selected the winning pair. I suppose I should mention that I don't have glasses or contacts in hand so this could change, but given how positive my experience was, I'm currently a happy customer and glad to support a local Northbrook doctor and his team. (For the record, I was also sent off with a fist bump and an elbow bump so that doesn't appear to be exclusively for the kids.) :)

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Carillon Vision Care - Looking good!

Carillon Vision Care

4.5(59 reviews)
2.1 mi
•$$
Certified professionals
Offers payment plans

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

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Katz Eye Center

Katz Eye Center

5.0(3 reviews)
1.0 mi

I'm fully aware my body hates me and decides to do crazy messed up things to me. But, I thought I…read morewas actually okay when it came to my eyes. WRONG. Why would I even presume that? I went to Dr. Katz cause I figured it was time to see an eye doctor and I'm glad I did. I spent a good 2 hours in the exam room with him as he tried to figure out what was wrong with me. Half of the time he spent asking me, "is the red ball above the black ball and if so to what side". Apparently, this is the test which I failed at. I'm so happy, cause now I have glasses and contacts and I can actually read correctly and see things correctly. It's so nice to finally be able to do that after 22 years of not being able to. He's really sweet and his staff is even sweeter. Although, when you do go into the office you'll feel like you immediately time warped to the 70's and no, this is not your eyes playing a trick. Oh on a side note, if you have a really jacked up prescription and he's able to get your contacts, like he was for me, don't even bother asking if color is possible because he'll just stare you down and ask you if you're nuts.

I have been wearing glasses most of my life and contacts for over 10 years now. I have had some…read morenightmare experiences in the past and Dr Katz took his time to help me out. I had made peace with myself a long time ago that I would never be able to see as well as I would like when it came to my contacts, but Dr Katz had other things in mind. It took some time but he was able to get help me see better than I ever have. I left with tears of joy that day. I kept seeing him for a year or so after I moved to North Carolina but unfortunately life caught up with me and was not able to make my schedule work out to see him anymore. Going to a new doctor that was highly recommended to me out here has just not been the same experience. I highly recommend Dr Katz. He is a fantastic doctor.

Rosin Eyecare - Northbrook

Rosin Eyecare - Northbrook

3.0(47 reviews)
1.1 mi
•$$$$

Excellent place to get fitted for a pair of glasses or contacts…read more I had appointment with Dr Socwell Ryan. He was on time, professional, and patient. I was with two toddlers :O) and he still did an excellent job, as well as took time to talk a bit to my over-talkative toddler, showed him some "Gears" and let him press a button (my toddler wants to come back again!) Not that I am recommending coming with toddlers, but just saying that my eyes were checked thoroughly under not so optimal conditions and Dr Socwell bedside manners were excellent too. Natalia helped me choose my frames (I liked three, we narrowed it down to one in 10 min or less). I picked them up today and they are great. Natalia did absolutely brilliant job there. I had to wait a bit for Natalia to complete all the computer forms/verify insurance etc, but another young lady Nora stepped in and helped to speed up that process. I would have liked a bit more explanation from Natalia regarding actual lenses, since on all the upgrades I was not covered by my insurance and I wasn't sure if I needed all three upgrades. Nora explained one upgrade to me (even showed me her glasses to make me understand the difference better), but I was not her client so on the other two upgrades I just trusted Natalia without explanation... Those two lenses upgrades were over $200 extra, so a little explanation as to it's purpose would have been nice... Don't get me wrong, my prescription sunglasses look great, and I am very happy with them, but I still wander if I could skip at least one upgrade and save myself some money... so be aware and ask questions when it comes to lenses upgrades. Nora helped me with the contact lenses. She was absolutely phenomenal in training me how to put contacts in and take them out of my eye (since it was A long time since I used contacts). That young lady has some serious patience and excellent sense of humour. I learned to put lenses in and out of my eyes in 20-25 minutes with some very good tips from Nora. Overall, this is my second time dealing with Rosin Eyecare and I will definitely come back again even though it's a bit far for me. Just for your information: 1. I would recommend choosing weekdays morning/daytime (if you have that luxury) or first thing in the morning on weekend. It's not too busy and everything is very well timed and you don't have to wait at all. 2. Ask questions when it comes to lenses upgrades (you might not want or need them and those upgrades are not cheap) 3. my insurance doesn't cover contact lenses and the prices without insurance at Rosin Eyecare are a bit high (nearly 50% higher comparing to Costco or online retailers for exact same contacts)... They might price match, I didn't ask (that was my mistake, but it was my first time getting contacts and I had no idea prices can vary that much). I think next batch of contacts I might get from Costco wholesales or online :))) but for everything else I will use Rosin Eyecare, excellent doctor and very helpful front desk!

0 star eyecare. Forgot my wallet which had my medicare and a medigap cards. Emailed the scans by…read more7:00 PM after leaving the office at 4:15. Despite understanding that I wanted them to bill the insurance, not me directly, because my insurance would cover the visit in full, they billed me that night. They couldn't even wait until the next morning. The snotty receptionist I spoke to in the morning did not care to remedy the problem. Just another case of medical care going too corporate to service the needs of its customers. Stay away.

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Rosin Eyecare - Northbrook
Rosin Eyecare - Northbrook
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Mind-Eye Institute - optometrists - Updated October 2026

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