This is a great neighborhood hardware store!! I have always been able to find what I'm looking for…read morewhen I come here. They have a great selection of items and the staff is always helpful and friendly! I highly recommend them!

I've been coming to this store for years. The manager Samantha is awesome with great personel. I…read morebuy everything here i dont like big chain stores were no one really knows were anything is. And personel at this store no were stuff is and are always helpful to load up your vehicle. She was a huge help to me a few years back when i was having problems with wood pellets from other companies and she offered me two bags free to try the ones she sells and she was dead on when she told me about the product, now i buy all by wood pellets there. i wont go anyweres else when it comes to purchasing products for my home.

I simply wanted to put in a word for an employee or supervisor named Declan. In the past couple…read moreweeks I've come into the store with pre-purchase questions, to pick up an item I ordered on the internet, and/or to report a small issue I had with a prior purchase from as long as a year ago, and in every instance (including my report of the year-old problem, as if I had been reporting something that I had bought that same day) he has been the model employee or supervisor: knowledgeable, helpful, courteous, and quick! He gives service the old-fashioned way by being smart and great at his job. And each and every time I have left satisfied, with the problem solves, or with the item I needed in hand. I've never written a report like this before, but he has earned it. Thank you, Declan.

I presented a $10 coupon that I had to purchase $50 or more which I spent 74 but they didn't honor…read moreit because one of the items which was only $18 at a five dollar off. It doesn't add up and they kept my coupon lose lose situation

I'm a chef and kitchen stores are my kryptonite, so when I saw this one I knew I just had to come…read morein. Upon walking in, I knew it wasn't right for me and wanted to leave immediately but I decided to peruse a bit anyway. Sufficed to say, we didn't spend much time in here. I would agree with other reviewers that it is like a Williams Sonoma but local and I appreciate that. I, in no means, am not telling you not to shop here, please do support a local business. There are many items in this store and it can feel a bit overwhelming and the aisles are cramped big time. Not many people can be in here at the same time. The pricing is high and you can absolutely find some of the same items at a department store for a better price. The staff here didn't seem to care about customers, which is odd for a local business but maybe it was an off day. I'm sure Saturdays at the end of the season can be tough.

Kitchen goods store with a lot to offer. They have a nice selection of Lodge and Finex cast iron…read moreskillets as well as Shun knives! I'm a little biased because I've ever seen Shun knives In a physical store before so it was a real treat! The only complaint I have is some of the aisles are so close together that if they are moderately busy you will be constantly interrupted by people excusing themselves to squeeze by you. Not a big deal, but it's hard to focus on anything when you have to keep moving every 10 seconds.

I went here because I had a DIY project and needed some lumber cut. There are hardly any more…read morelumber yards that perform millwork/cut lumber, but I found Richmond. The guys at the counter were very helpful when I showed them what I was looking to do, made some suggestions to the type of wood I should use, etc. I purchased a few more hardware items while I was there. I picked up my cut lumber a couple days later and it was exactly what I asked for. Unfortunately I gave them one wrong dimension and when I called, they said they could recut the wood for me (they just had to trim some off the existing pieces). I also ordered some cabinet pieces from them, and if I need lumber cut for another project, I will definitely go back there.

I have used this store for15 years for large and small purchases and for reliable advice. The…read moreservice is personal and top notch. The selection is excellent and if they don't have they will get it.

SUCH a nice fellow there. Cheerful approach, greetings as I entered the store, quick rush to see…read moreif he could help me...holy cats, DO YOU UNDERSTAND THIS IS EXCEPTIONAL THESE DAYS? These days, customer service is at an all time low. Wow did you do great finding, interviewing and HIRING this fella. He helped me with my shade choice, set me up with the right nap rollers...three cheers to whoever hired him! Paint is great too! Thanks a bunch!

Griffin just helped me match my ceiling paint color after my daughter had splashed a ton of water…read moreout of the tub warping the paint and cracking the ceiling at the joints. He matched the color by calling people and looking up the builder's account. Very attentive and I am very pleased with the customer service.

Dave, Ched, Phil and the rest of the crew over at United Ag have made an excellent impression on…read moreme. Last year I purchased a collection unit for my z915e and it did not work well. Come to find out the boot for the deck that was installed with the collection unit was improper, I mentioned it a few times to the sales man who showed no care. After duct taping it and running it all last year I dwelled on it all winter. When spring rolled around I decided to call United ag and spoke with Phil whom is not the salesman I originally dealt with, he had me bring the mower down so he could see what was going on. Upon looking at the mower Phil and a tech decided it's not the correct boot, they got with the service manager found the proper part, got it in, installed it and took care of my hydraulic fluid change for the inconvenience. (Talk about doing what you can to make your customer happy). A few days after that my throttle cable seized, I called United and Dave said come on down. He had the part In stock and took it upon himself to install it outside while the mower was still on my truck to save me time and avoid any down time!! After all of that I decided the mower is not for me anymore as I've upgraded, that's when I started looking at tractors. I looked at a couple and had Phil give me quotes on multiple tractors and implements etc, he did all quotes with not a sigh or sign of being upset for having to do so much work to sell one tractor. Needless to say I bought a 2038r and am extremely happy. Dave got the tractor right in for the third hydraulic function to be installed for my grapple and the quality of work for the install is immaculate! Everything looks stock and as it should. Morale of this very long review is shop with United. I have dealt with most all equipment stores around the area and United has most certainly proved to me that I will be taken care of properly and in a timely manner so this is where I'll be sticking to. Thank you Dave, Phil, Ched and the crew at United!!

Update 11/23/23: The…read moremanager of the store graciously contacted me and asked me to please stop by and chat with him to resolve my concerns and I certainly will. I do appreciate that gesture and will update this review ASAP after stopping by the Williston branch in early December 2023. Thank you AG Turf! --------------------------------------------------------------------------------------------------- Update 11/3/23: AG Turf read my review and it seems this motivated them to contact me on 11/2/23 that my part had arrived. Not sure if a total coincidence or the part had been there a while and they never called me before reading this review. (but) YELP seemed to help here! I no longer need that part, having decided to fix my Snow Blower issue elsewhere instead of waiting longer for this part to arrive, but, it's good to know that some businesses are reading their customer's reviews on YELP! ------------------------------------------------------------------------------------------------- Well, I purchased a new JD tractor, new snow blower, new leaf blower and more from Harvest and they were so good to stay on top of communication by phone and email and I felt really valued as a customer. Then AG Turf purchased and took over the same store and franchise of the same brands as Harvest. It just isn't the same now. In two or more visits to AG for parts and a look at a large tractor for an upgrade there, there is no followup. I had a part I needed that was ordered and due in 1-2 weeks for a SnowBlower and as of this review, it is a month+ and I've not heard a thing from AG on the status. As for sales and quotes, Harvest was right on top of staying with me to and through the sale. Nope, not a peep from the salesperson there about "are you still interested in that tractor or as I had requested, let me know what else comes in for trades". ZIP! I got my snowblower fixed that was originally purchased new at Harvest, but, AG was not involved at all since they yet have to get in my part. If the part ever comes in and AG actually contacts me, I'm past the need of it. Oh how I wish, Harvest equipment was still here. I will not purchase another Product nor part at AG until either this dealership fixes it's logistical and customer issues or some other dealer takes over the John Deere, Honda and Stihl franchise in which case I'll head there in hopes it will be a better customer experience.

I'm new to the state and I have to said this store is very organized and cleanest store. It is very…read moreeasy to navigate through the store and they carry various items that no other store would have. The price is just right and great customer service. I would totally recommended for you to come to check out the store and buy some home essentials items for your house. While you there bring home some frozen dumpling for dinner.

Glenn is beyond helpful and friendly! My friend bought a ladder and push lawnmower, and already had…read moresome chairs purchased elsewhere in her sedan's trunk. Available space was limited. After suggesting we remove the mower from the box, he helped us rearrange the trunk and secure everything with a cord. Many thanks to you! The store is huge, organized and clean with good prices. They have farming clothes, gardening supplies and plants, too. I didn't get to see baby chicks in the back, next time!

I'm leaving one star, this place seriously needs to get its inventory under control. Almost every…read moretime I come in, they're out of what I need. I've even called ahead and been told items were in stock, only to show up and find nothing there. It's a complete waste of time and makes it hard to rely on this store at all. Do better with stock accuracy and communication.