Over the past 15 years I have used the Bibbens Ace hardwsre on North Ave in Burlington. The service…read moreand help is so wonderful. Each time I have a question or a situation I don't know how to resolve a visit to the store and asking one of the great knowledgeable staff resolves it and the items are at the store to take home The best

Total changeover - no one knows where things are. Long time employees are gone. The kid I had today…read moregot mouthy when I made a comment he didn't like. Apparently they're short staffed?? Sad to see what was a great hardware store go downhill like this. I guess I'll take the time to go to Lowe's, where the prices are better and people are helpful.

Just willing and professional service with more inventory than one would expect. If not in stock…read morethey will find it and bring it in.

Super helpful staff. Hardware selection is actually better…read more& easier to find than big box stores. I like to tell the staff/owner what I am trying to do, and they help find a solution every time. Good prices and convenient.

Great local store with super helpful staff. I've come here for many years and it is great to have…read moresuch a well stocked hardware store in our community.

Charming and personal. Should offer military/veteran…read morediscount like competitors. If you must label your brown bags; skip the sticker and just use an ink stamp. You had to pay and have that made and shipped to you. Reduce Reuse Recycle please. Then you'll get 2 more stars from me.

Thank you Jennifer & Rob for taking the time to give suggestions to my purchase when I struggled to…read moreown after use. Storage would be a problem...Wait for it...sell after use. Will always be greatful for your going beyond customer service. Kat Guidry

Super place to pick up most things you'll need to complete that weekend project. And soooo much…read moremore helpful and friendly than the big box stores. Cheap propane refills. Free popcorn is a nice bonus!

This is a great neighborhood hardware store!! I have always been able to find what I'm looking for…read morewhen I come here. They have a great selection of items and the staff is always helpful and friendly! I highly recommend them!

I've been coming to this store for years. The manager Samantha is awesome with great personel. I…read morebuy everything here i dont like big chain stores were no one really knows were anything is. And personel at this store no were stuff is and are always helpful to load up your vehicle. She was a huge help to me a few years back when i was having problems with wood pellets from other companies and she offered me two bags free to try the ones she sells and she was dead on when she told me about the product, now i buy all by wood pellets there. i wont go anyweres else when it comes to purchasing products for my home.

I walked in knowing I had no idea where to begin with a plumbing issue and walked out with full…read moreconfidence, understanding what I needed to do. Thank you, Will, for your kind & patient explanations. Haven't experienced that kind of service in a very long time.

Don helped me tremendously. He tried different bolts until he found the one that fit. He was…read morecourteous and cheerful and so so helpful.

Every time I walk in this store I am greeted by someone pleasantly asking if I need help. They…read morecarry most of what I need. Their service is outstanding.

This is my favorite hardware shop to get supplies at. The staff is always so remarkably helpful!…read moreThey have a wide selection of items and it's super conveniently located! It's not every hardware store that makes you feel so welcomed! And thank you for the free face masks given away at the counter! My kids and I love them!