I presented a $10 coupon that I had to purchase $50 or more which I spent 74 but they didn't honor…read moreit because one of the items which was only $18 at a five dollar off. It doesn't add up and they kept my coupon lose lose situation

Wow talk about being made feel like a criminal. Walk into store to pick up two items I needed to…read morefinish a job and although one very nice older gentleman and Terry were very friendly I had two other employees stalk me in the store as if I'm filling my pockets with items. I admit I get excited in hardware stores and enjoy browsing tools that I might want to buy but to be made out to be a thief is really unprofessional. I wouldn't go pay for my items and give them my phone number for my rewards after I just had stolen anything. I take pride in myself by being a friendly trustworthy person. I don't steal from anyone. As I walked out of the store I told the lady at the front door to have a good day and she replied accordingly but in a snarky patronizing way all the while not looking me in the eyes once but blatantly staring at my pockets and my front sweatshirt pocket which had my cellphone in it which I'd put a million dollars she assumed was a stolen item. She did it as if to say " hey scumbag I know you just stole something." I almost walked back in immediately to empty my pockets to prove to her I had stolen nothing. But I don't owe that to anyone. Fire the middle aged woman with shoulder length brown wavy hair and give the older gentleman and Terry a raise. I went from appreciating two employees to despising another. Maybe I'm over reacting but it just really rubbed me the wrong way. I was the big guy with the tan sweatshirt and camo hat at 2:08 pm on Tuesday September 24th. So you know you were wrong when you check your cameras. I'll be going to Swanton from now on.

Kitchen/ 2 bathroom renovations:…read more Working with Sarah Snyder was one of the best decisions we made during our renovation journey. We originally walked in thinking we just needed help redesigning our kitchen, but after meeting with Sarah and seeing her vision, we ended up renovating our kitchen and two bathrooms--and we couldn't be happier. From day one, Sarah made us feel like we were her top priority. She guided us through every detail, listened to what we wanted, and somehow turned our ideas into something even better than we could have imagined. She was always available to answer questions, offer advice, and reassure us throughout the process. The truth is, we trusted Sarah completely. Every design choice she recommended was spot on. We loved everything she suggested, and if Sarah told us to do something, we did it without hesitation because we knew she had our best interests in mind. Looking back, we're so glad we trusted her expertise. What impressed us most was how much she genuinely cared. This wasn't just another project to her. She went above and beyond at every stage, managing everything from start to finish and making what could have been a stressful experience feel exciting and enjoyable. Our home has been transformed, and we owe so much of that to Sarah. We are incredibly grateful for her talent, patience, responsiveness, and dedication. If you're lucky enough to work with Sarah, you're in the best hands possible. thank you Sarah!

Had a roof job. Bought some mystique architectural shingle. Every package was waterlogged. Many…read moreshingles defective. Usual nightmare with this store. Incompetent morons.

We purchased a pellet stove from McCuin O C & Sons about four years ago. The day they installed it,…read morethey were professional, incredibly courteous, and definitely impressed us. Other contractors we've had in the home (from plumbers to electricians) have left messes for us to clean up or failed to show up when promised. McCuin didn't do any of that. The Harman they sold us has been an amazing stove that's given us no problems over the years. It heats the entire house and has virtually eliminated our need to rely on more expensive propane. The wood stove we have in the basement and the pellet stove in our living room has been more than enough. After this very long, cold winter, it started making a horrible squealing noise on Monday, fingernails on the chalkboard bad, and they had someone out within a day to look at it. The same guy who installed it came out and fixed it. Turned out a bearing in the auger was going. That they had the part on the truck and fixed it right there and then definitely impressed us. If you're looking for a pellet stove, I have nothing but high praise for the guys at McCuin and highly recommend them.

A good general hardware store in the middle of northern Vermont that has ample supplies and variety…read morefor the region. In the absence of a big box store, Green's is the answer. I had a particular issue that was entirely not my fault after picking up an expensive piece of equipment where a MAJOR part was missing but was assured it was included in the original package I picked up. They actually wanted me to drive back 1.5 hours in each direction instead of shipping it out to me as good customer service. In the end, they ended up shipping the part but it was done passive aggressively. I tried to give my business to a smaller business but I regret it and should have purchased the product from Lowes in the first place where they give a 5% discount.

The service at Bisbee's is second to none. I have never been greeted with anything but a smile and…read morea "how can I help you?" in the many years that I've been going there. The staff has helped me with the weirdest of questions and always works with me to troubleshoot how to finish the ridiculous DIY projects that I've taken on... The selection of products that they sell always amazes me considering it is a hardware store in a small town, and the prices are honestly comparable to the larger stores. Don't even think about going anywhere else for projects in the Valley.

We love Bisbee's - Great customer service and they're always helpful in recommending local…read morecontractors/painters/etc. when needed. Good selection and nice size store. We use them for paint, tools, hardware, etc. Very happy with the kitchen cabinet pulls we purchased through Bisbees.

Just willing and professional service with more inventory than one would expect. If not in stock…read morethey will find it and bring it in.

Super helpful staff. Hardware selection is actually better…read more& easier to find than big box stores. I like to tell the staff/owner what I am trying to do, and they help find a solution every time. Good prices and convenient.

Sexually harassed by cashier…read more I was in Ace Hardware this past Saturday. I am a female. The older, male cashier asked for my phone number for the rewards program, and my name was apparently displayed him (CHW?). My name is very similar to a somewhat well-known porn star. I had to stand there (uncomfortably) during the course of my purchase and listen to the cashier discuss in detail how awesome it was that I was named for a porn star (which, of course, I wasn't). I get it, some people watch porn. That doesn't mean I want to be sexually harassed while making a purchase. I used to really like this particular Ace, but because of this experience, I will never go back.

This store is always well stocked and clean. The staff is super friendly and helpful, especially…read moreWalt!

This store is great. The staff is very helpful and their selection of products is vast. Though they…read moredo not specialize a specific area or product, they do have a lot of pretty much everything. I have completed several projects that have been very unconventional and this store has always pulled through. Out of the Aubuchon Hardware stores in the area, I find this store to be the best to go to. Anyone looking to find a local business to provide supplies for a project or simply something new, this store is the place to go.

Claims to be a hardware store. However, good luck in finding parts or fasteners. I needed lag…read morescrews to finish a project. Went to Aubuchon thinking that I would find what I needed. Not a chance. This store is nothing more than a camp store. Sells everything but hardware. Had to drive to Essex to find what I needed at Lowes.

Every single person I've interacted with here is helpful and knowledgeable, without a shred of…read morecondescension. And super dog-friendly! Makes house projects less of a drag.

From the owner: We are a localy owned True Value Store that specializes in Paint, Plumbing, Electrical, Key…read moreCutting, Glass Cutting, Lawn Care Supplies and Hardware.