I like the Aubuchon chain of stores. They mostly stand out in customer service and willingness to…read morehelp. Unfortunately, I haven't quite found this particular store up to those expected standards. In fact, the very first time I stepped in here looking for specific items I had to practically chase down staff to ask for help. It doesn't seem that they aren't willing to help they just don't seem trained in looking to assist customers. The store itself is ok in terms of being organized but the back of the store and some of the aisles can get a bit cluttered and tough to shop. The prices are OK but I've found the inventory lacking on some items. Service can be a bit slow at times too. I came in once to buy some potting soil and spent a good 15 minutes at the counter because the the bar codes weren't cooperating on their system. It also didn't help that the cashier rang up the wrong bag of dirt. I like this one for the convenience of location and don't get me wrong, everyone is friendly here and helpful when you can get their attention. But I tend to prefer the other location off of Swanton Road instead.

A lot of inventory in this store! The staff is pretty knowledgeable and is there to help. I was…read moreassisted within 5 minutes while waiting for another customer to be helped. Not the friendliest service but I'm sure when you are a regular here they don't mind chatting it up. Despite how much stuff they have they manage to keep a clean and organized space. This makes it fairly easy to find things and is great for browse shopping too. They also have an extensive pet supply area towards the front which I hadn't known about. Lawn items and larger things are kept neatly along the side of the store out toward the back. Plenty of spacious parking and easy in and out. Prices are fairly competitive and they have regular promotional sales from time to time.

Best paint prices in town! Great staff that was helpful and accommodating! 100% recommend!read more

Kitchen/ 2 bathroom renovations:…read more Working with Sarah Snyder was one of the best decisions we made during our renovation journey. We originally walked in thinking we just needed help redesigning our kitchen, but after meeting with Sarah and seeing her vision, we ended up renovating our kitchen and two bathrooms--and we couldn't be happier. From day one, Sarah made us feel like we were her top priority. She guided us through every detail, listened to what we wanted, and somehow turned our ideas into something even better than we could have imagined. She was always available to answer questions, offer advice, and reassure us throughout the process. The truth is, we trusted Sarah completely. Every design choice she recommended was spot on. We loved everything she suggested, and if Sarah told us to do something, we did it without hesitation because we knew she had our best interests in mind. Looking back, we're so glad we trusted her expertise. What impressed us most was how much she genuinely cared. This wasn't just another project to her. She went above and beyond at every stage, managing everything from start to finish and making what could have been a stressful experience feel exciting and enjoyable. Our home has been transformed, and we owe so much of that to Sarah. We are incredibly grateful for her talent, patience, responsiveness, and dedication. If you're lucky enough to work with Sarah, you're in the best hands possible. thank you Sarah!

Had a roof job. Bought some mystique architectural shingle. Every package was waterlogged. Many…read moreshingles defective. Usual nightmare with this store. Incompetent morons.

We purchased a pellet stove from McCuin O C & Sons about four years ago. The day they installed it,…read morethey were professional, incredibly courteous, and definitely impressed us. Other contractors we've had in the home (from plumbers to electricians) have left messes for us to clean up or failed to show up when promised. McCuin didn't do any of that. The Harman they sold us has been an amazing stove that's given us no problems over the years. It heats the entire house and has virtually eliminated our need to rely on more expensive propane. The wood stove we have in the basement and the pellet stove in our living room has been more than enough. After this very long, cold winter, it started making a horrible squealing noise on Monday, fingernails on the chalkboard bad, and they had someone out within a day to look at it. The same guy who installed it came out and fixed it. Turned out a bearing in the auger was going. That they had the part on the truck and fixed it right there and then definitely impressed us. If you're looking for a pellet stove, I have nothing but high praise for the guys at McCuin and highly recommend them.

This store is great. The staff is very helpful and their selection of products is vast. Though they…read moredo not specialize a specific area or product, they do have a lot of pretty much everything. I have completed several projects that have been very unconventional and this store has always pulled through. Out of the Aubuchon Hardware stores in the area, I find this store to be the best to go to. Anyone looking to find a local business to provide supplies for a project or simply something new, this store is the place to go.

Claims to be a hardware store. However, good luck in finding parts or fasteners. I needed lag…read morescrews to finish a project. Went to Aubuchon thinking that I would find what I needed. Not a chance. This store is nothing more than a camp store. Sells everything but hardware. Had to drive to Essex to find what I needed at Lowes.

A good general hardware store in the middle of northern Vermont that has ample supplies and variety…read morefor the region. In the absence of a big box store, Green's is the answer. I had a particular issue that was entirely not my fault after picking up an expensive piece of equipment where a MAJOR part was missing but was assured it was included in the original package I picked up. They actually wanted me to drive back 1.5 hours in each direction instead of shipping it out to me as good customer service. In the end, they ended up shipping the part but it was done passive aggressively. I tried to give my business to a smaller business but I regret it and should have purchased the product from Lowes in the first place where they give a 5% discount.

Every time I walk in this store I am greeted by someone pleasantly asking if I need help. They…read morecarry most of what I need. Their service is outstanding.

This is my favorite hardware shop to get supplies at. The staff is always so remarkably helpful!…read moreThey have a wide selection of items and it's super conveniently located! It's not every hardware store that makes you feel so welcomed! And thank you for the free face masks given away at the counter! My kids and I love them!

Just willing and professional service with more inventory than one would expect. If not in stock…read morethey will find it and bring it in.

Super helpful staff. Hardware selection is actually better…read more& easier to find than big box stores. I like to tell the staff/owner what I am trying to do, and they help find a solution every time. Good prices and convenient.

Sexually harassed by cashier…read more I was in Ace Hardware this past Saturday. I am a female. The older, male cashier asked for my phone number for the rewards program, and my name was apparently displayed him (CHW?). My name is very similar to a somewhat well-known porn star. I had to stand there (uncomfortably) during the course of my purchase and listen to the cashier discuss in detail how awesome it was that I was named for a porn star (which, of course, I wasn't). I get it, some people watch porn. That doesn't mean I want to be sexually harassed while making a purchase. I used to really like this particular Ace, but because of this experience, I will never go back.

This store is always well stocked and clean. The staff is super friendly and helpful, especially…read moreWalt!

By far the worst hardware store ever, slowest staff I've ever seen, they're pettin cats, takin…read morethere sweet time, no sense of urgency, no efficiency, there asking for my friggin phone number and stuff, such a waste of my time, 95% of the time there is no cashier up front, it takes forever, just to buy one stupid little thing, lamest slowest worst staff ever, go anywhere else.

Always helpful, has what you need, and are friendly. Not sure what else you could ask for in a…read morehardware store. Great paint selection too.