I had Will from Storm Guard come out to check my gutter screens for hail damage. He went on the…read moreroof to check. He had pictures of the screens, and showed me the screens. it was only cosmetic damage and would not cause any problems. There was no charge for the inspection. It showed to me the integrity of company. Very honest. i would definitely recommend them.

***BUYER BEWARE***…read more Review for Storm Guard Roofing & Construction - St. Louis I am writing this review to share my extremely frustrating and disappointing experience with Storm Guard Roofing & Construction in St. Louis. Due to my experience, I cannot recommend Storm Guard for any of your projects. After severe storms on April 18, 2024, which included 60 MPH straight-line winds and hail, we found roofing tiles in our yard. Several neighboring homes were also damaged, requiring significant repairs to porches and replacements of several roofs. My ordeal began when Colton from Storm Guard assessed our roof on April 25, 2024, claiming to identify extensive storm damage. He confidently stated that a complete replacement of the roof, gutters, and downspouts was necessary. All of his claims were captured on audio and video by my security cameras. This was very concerning to us, and we were anxious to have the roof and gutters replaced before the next rains. Colton assured us that Storm Guard would advocate on our behalf with State Farm to get the roof replaced. After the initial assessment, we were scheduled for a second inspection with Storm Guard and Seek Now on May 6th. Again, Colton from Storm Guard reiterated that the damage warranted a total replacement. Despite these assessments, State Farm's statement of loss concluded that the damage did not require a total replacement, which was puzzling since Colton made claims of significant storm damage. Soon afterwards, communication with Storm Guard became increasingly problematic. On May 24th, Colton stated via SMS: "Hey, I just got off the phone with Rob. Sounds like your agent, who is a good friend of one of our other salesmen, actually got ahold of him and is actively working with us to get your roof replaced. We're submitting pictures to him now and seeing what we can do for you." However, that was the last we heard from Colton. Despite numerous follow-ups, communication from Storm Guard was difficult. Adding to our frustration, I CC'ed Storm Guard on an email with State Farm dated June 24th and received a reply from Denise Brauer from Storm Guard which claimed that their records show we had chosen to use a different contractor. This was never the case. We have documented emails, text messages, and an agreement showing Storm Guard's engagement. It was becoming increasingly clear that Storm Guard was not advocating on our behalf at all. It seems they simply determined their engagement based on the potential revenue generated in the insurance companies statement of loss. I contacted Rob from Storm Guard on July 9, 2024, and requested a call. Instead, he replied with a text message stating: "Thanks for reaching out. I appreciate the opportunity, but based on the past few months, I'm sure we are not the contractor that pairs up with you. I hope the next contractor matches up better." As of today, I realized there is no sense in dealing with Rob as he cannot handle a request to talk about this situation by phone. This situation is beyond Storm Guard's capabilities, and they lack the professionalism to discuss this situation directly. It seems to us that Storm Guard lost interest due to their suspiciously exaggerated claims that were not approved by my insurer. Meanwhile, I'm left wondering if the damage is legitimate and is something to be concerned about. Storm Guard will claim that State Farm is the issue, but the primary issue began with what appears to be exaggerated claims by Storm Guard. In summary, our experience with Storm Guard Roofing & Construction has been a complete disappointment. Their initial promises turned out to be empty, their claims of damage were suspicious, and their lack of communication and follow-through has left us questioning their professionalism and reliability. I cannot recommend their services at all based on our experience.

Did not honor agreement to replace/repair and the siding, facia, and guttering on our home and…read morewaited almost two months to tell us that they were not going to have time to make the repairs and would not be accepting new customers. It was to paid through our approved insurance claim which would have covered all costs. Never had a contractor do this in 35 years of owning a home.

I had my roof and siding replaced about 8 years ago and found that some singles are loose and they…read morewill not return my calls. Very disappointed. I'm writing this review hoping they will want to rectify this issue.

Explained my project and was told it was not big enough for them to even come out for an estimate…read more Money hungry company!

Home addition, two bedrooms two bathrooms and garage . Existing finished basement flooded twice…read moreduring construction and after construction was finished flooded again in heavy rain. Their proposed warranty work was unsatisfactory. Proposed work was caulking from the inside on a foundation crack which appeared after front porch was replaced . Also had water entering basement through around new waterline. Completely ghosted after refusing interior caulking. Next Step small claims court

I had a storm window sash glass that was broken due to a rock while cutting grass. I further…read moremangled the sash trying my own fix to no avail. Since the type of window has long been discontinued, I couldn't find anyone in the St. Louis area willing to fix it without a total window replacement. J & J not only offered to take a look but was able to reassemble the sash with a a new piece of glass! They saved me from a bind for sure! Everyone was very friendly and helpful and I couldn't be more thankful. We have a window project planned in the next 5 years and will definitely be keeping them in mind!

We purchased 2 doors from J&J Window Sales in 2017. The first door that was installed - Alliance…read moreSliding Patio Door. Issues: The seal was not applied properly and a lot of water leaked in the basement after we had a hard rain. J&J did assess the damage and paid for damages through their insurance. The lock on the handle also did not work but J&J did finally fix it. The second door we purchased - Therma Tru Fiber Classic Mahogany was for the front door. It was sold to us from J&J Windows with the intention that not much maintenance would be needed because it's fiberglass and not wood AND it had a 5-year warranty. This product has been ABSOLUTELY TERRIBLE and J&J has NOT stood behind the product they sell. We have had issues with this door and door frame less than 1 year after it was installed. We notified them as soon as we noticed the issues and at that time, paint was peeling around the door frame and the door was already starting to fade. No way should it have faded this quickly. They sent a painter out MANY times to try and fix the door frame and it still looks terrible and paint is still peeling. They SAID they re-stained the door for us but they NEVER did and after checking their records again they discovered they never did re-stain the door. The picture of the house is what the door looked like 1 month after it was installed, which was very nice. The other images are after 1-2 years after it was installed.... TERRIBLE!!! We spent thousands of dollars ($$$$) and now J&J Window Sales (or even Therma Tru) are not willing to fix the door frame or the door! Their final email/comment to us was that they were sending us a door stain kit so we could do it ourselves or have someone do it for us, and they made it sound like they were doing us a favor because the kit usually costs $140. SERIOUSLY??? Do you think this is good customer service??? I am embarrassed that our front door looks so awful. The least J&J Window could have done was send someone over to re-stain the door and at least do something to fix the frame. They just gave up! We have been extremely patient through this process over the years. They said the door must receive a lot of sun.... No kidding... It's a front door!!!! THIS IS HORRIBLE CUSTOMER SERVICE AND WE ARE VERY DISAPPOINTED CUSTOMERS! We will NEVER refer ANYONE to this company!

These guys did my roof and gutters and some other small things. Donovan worked with my insurance…read morecompany and was patient and never pushy. I can't stand a pushy salesman and you will not get that with lane house. The roofers didn't leave a mess and the carpenters are very professional. I noticed 1 crooked gutter and they were back the next day to make it perfect. The roof looks amazing and they don't up charge for rotted wood. I would use them again.

I am not satisfied with my service. I came home to the worker butt booty naked making eggs and…read morebacon. This was highly unprofessional and inappropriate. I do not recommend this company. I am ashamed to say I would hire again.

We hired CTS last year to stain our house. Gail was extremely friendly when I spoke with her on the…read morephone. She told me up front that it would be several months before they could start the project, but they promptly came out to give us an estimate and presented us with a contract that itemized the work to be done. We had also requested a bid from another business, but I not impressed with his response time, and he wanted to charge double what CTS quoted. They gave a list of thing we needed to do prior to their visit to protect our cars, plants, etc. When time came to do the work, they sent a man out to power wash and patch any holes first. A few days later, the crew did the staining. It looks terrific. Ten times better than before. Good work, CTS.

From the owner: At CTS-Cedar Treatment Services, LLC we have been helping homeowners and businesses restore and…read moremaintain their exterior wood siding, decks, and fences since 1986! We are a local, family owned and run, small business that provides personal attention to your specific project and needs. We Specialize in Commercial and Residential Cedar siding, deck, and fence Pressure washing, wood Replacement, Caulking, Painting, and Staining, as well as Vinyl Siding and Concrete cleaning. Thank you for taking time to inquire about our services and we hope we can help you, possibly for many years to come!

Be Cautious: Mother/Daughter Widow/Single, Siding replacement & Storm damage from Tree Fall…read more Left construction debris & nails in yard & driveway despite multiple requests to magnet sweep & clean their work area. 12ft pallets also left in the driveway. Poor communication & coordination between Evan's & skilled labor on site. Site supervisor was MIA for start of work. Homeowner had to modify work schedule to answer questions from skilled labor while Evan's site supervisor wasn't available & relay messages & site issues to Evan's.. Skilled laborers consistently expressed concern about materials not being available for tasks & left job unfinished. Work completed by site supervisor who didn't install per manufacturer's instructions & Evan's would not correct. They didn't abide by the contract which included & was quoted for replacement of broken wood from tree falling on roof in storm. Evan's repaired broken & splintered wood by either splicing or leaving broken pieces in place & nailing to 2x4s underneath. Structural, but not what was agreed upon in writing. Despite homeowner real-time feedback & suggestions daily during installation based on knowledge gained at an installation workshop hosted by the siding manufacturer AND the manufacturer corroborating the homeowner's feedback post installation after being invited to inspect by Evan's, Evan's STILL didn't correct all installation issues. They only repaired the most extreme issues, but the majority were left in place. They stated they'd been doing this for 30 years implying there was no way there was an issue & despite their policy stating to just call if there is an issue. If the siding manufacturer tells you there's an issue, I think it's an issue! Opinion: Obviously issues are not their concern from the way this job was mishandled & my concerns were disregarded from day one. Evan's removed back doorstep & didn't replace it. Original step still laying in the middle of the yard. Disconnected A/C unit without notice & left for the day, multiple instances. Rewired air conditioning unit incorrectly, throwing/sparking breakers. Broke internet fiber, required AT&T to repair. Despite all the above, payment was cashed within hours of receipt. Opinion: Apparently someone in the company prioritizes and has availability for what they need despite their claims to be customer-focused.

I have used and referred ST Evans to family and friends. They do superior work I never had to…read moreworry about anything. This family owned business takes a tremendous amount of pride in every job they do no matter how big or small. I highly recommend them, I am confident you will be totally satisfied with their knowledge and their skills to get whatever project you have completed to your total satisfaction.

I apologize to Carroll roofing! It was not the company that we had the unfavorable experience!!…read more Although we we weren't able to get together, I had excellent communication with Craig. Again I apologize for the confusion.

Carroll Roofing and Exteriors recently installed brand new siding, gutters, soffit, and fashia on…read moremy home. Craig and his team were awesome to work with. Craig was very responsive to all of my inquiries throughout the project. I would HIGHLY recommend Carroll Roofing and Exteriors for any exterior project you may have on your home.