We didn't know that our flight was located at the South terminal - but learned after going through…read morethe main Austin Airport terminal after going through TSA . After finding that out, our flight was delayed and the only way to get to the terminal was through the airline shuttle and they wouldn't pick us up until an hour and half before our new delayed flight time. So, we had no where to sit at for another hour and half and went back to the main Austin airport TSA to sit in a general area to relax and have access to food. I like that the Airport terminal is small, but TSA here was different than their main building. They had everyone remove their laptops and iPads/tablets which slowed down the lines because a lot of us assumed since their main building down the street had us keep it in our bags the same applied. They have a small little spot to purchase cold sandwiches, snacks, cocktails. Also, a taco truck outside which is cool and different.

The smallest terminal I have been to, but surprisingly pleased…read more Only one baggage claim and area to get picked up by ride share. There is also a shuttle that takes (approx 15 min ) to get to the main terminal if needed. While waiting for your flight , there is a mini cafe to order coffee and to go food or buy last minute souvenirs. My favorite part was the outdoor taco food truck to get your Tex-mex on before leaving Austin.

Shout out to Dennis (EMT) and Matt (PA) for their professionalism and expertise and friendliness…read morewhile tending to my husband after he fell on the escalator. Dennis stayed right with him while I checked in and got our boarding passes. And shoutout to "Q" at the ticket counter for making that process quick and easy. Dennis then walked us through security up to his office on the second level where Matt met us to examine the injuries. Matt put 9 stitches in my husband's hand that had been sliced open and checked out his other abrasions. (It could have been so much worse!) Then they walked us to our gate to assure flight personnel that he was fit to travel. Our flight out was delayed, so we were able to rejoin our group and not miss our flight. And shoutout to Austin Bergstrom Airport for employing a PA to have for emergencies such as this!

I flew into Austin-Bergstrom International Airport for a business trip. The airport is busy and…read morecrowded. Only one main terminal for Austin which is convenient! The lines weren't long at all going through TSA. I guess that depends on when you arrive/depart. ;) There are a lot of good food options and chances to buy souvenirs, etc.

This terminal is in the Austin - Bergstrom International…read moreAirport and serves SOUTHWEST Airlines ! Quick baggage claim pickup! Terminal very clean and restrooms are maintained well! Here in this terminal offers a range variety of food options! Texas BBq flavors , sandwiches, baked potatoes, bar, ice cream and many more that will satisfy a hungry traveler !!

Hands down one of the nicest terminals I've ever been to. Spacious, airy and super easy to…read morenavigate. After my flight from New York to Austin, I almost wanted to hang out in the terminal a little bit at the bar, getting some food and refreshing myself. You couldn't have an easier time getting out of this place to transportation even if you tried to get lost. They've made this a very effective and pleasant experience for a traveler across country.

Impressive and a much better way of travel, anything and everything was handled. What more could…read moreyou want, flying a Falcon 2000 with Signature is a experience like no other. The Exceptional People make it.

Trinity and the team at Signature were wonderful! No hassles when coordinating arrivals times and…read moreflight line access for my entire team. The most proffesional signature team I've worked with yet.

Ummm I hope you all don't think I'm giving this private tarmac anything but 5 stars…read more When on a private tarmac there's rules you must follow. 1. Wait for them to open the gate. 2. Personnel will come and give you instructions. 3. The procedure is once inside the gate you put on your flashers. 4. Drive no more than 10 miles per hour. 5. Personnel will guide you waaaay around the aircrafts like they do when planes land. 6. Typically drivers don't get off the bus, personnel will unload your bus. 7. Once passengers and luggage are offloaded, you take the same path you came in. I love private plane passengers...they tip the driver:)))

Nice visit there today, friendly staff, clean facility and kind loan of the crew car for my wife's…read moredoctor appointment. $40 facility fee and $10 security charge is about standard for the busier airports.

The luggage scanning system has been upgraded! No more is there one rolling lane. Trays can be…read moreplaced 3 deep in two rows. You just wait your turn to push your tray on the active roller to go thru scanning. The day I was there, a TSA agent was wrangling the trays from this hearding area to the final track for screening. He commented to a flyer, "if you don't push it, it doesn't get screened." Also, once the screening is complete and comes out the other side, your tray will easily drop into the collection bin after you push it to the end. Other than that, I found it easy to get thru as always as TSA pre-check flyer. I must say, though, I don't like the facial recognition part of the process, but I respect it. As always, save yourself a potential hassle and get to the airport early to get through the checkpoint if you aren't TSA pre-check. The regular line can be brutal!

The area 1 one filled up so we were directed to area 2! So we got to go through the security fairly…read morequickly!

TSA pre-check operated as it should. Unfortunately, the TSA Pre-check lines are get longer and l…read morelonger every time we travel. We felt like we were in Disneyland where you weave back and forth many times in a line to reach your much anticipated ride. Instead with TSA your end game is to show your passport, have your piictute taken and be skooted along.

What a freakin Joke - like 10 TSA ( over paid security guards ) standing around bunched up in…read morepockets around the machines while a couple agents are actually doing their jobs trying to help customers get to their flights since its like going into a court house with having to place everything in a plastic bin. The TSA agents that are standing around smoking and joking could help the process run more efficiently. Its called LAZY, LAZY, Nasty's

I may be late to casual personal events but when it comes to air travel, call me Early Bird. I…read moreleave nothing to chance when it comes to dealing with airport security & logistics snafus that can add uncertainty to getting on the plane on time. The hidden benefit is that I often have lots of extra time to stroll the concourse, get some steps in & blood flow going, and check out the interesting innovations, public art installations, and local flavor of the airports on my itinerary. Imagine my delight to find this little pocket of whimsy at the east end of the Barbara Jordan Terminal near Gate 14 (as if you're headed toward Delta and the Public Patio). The first indication of mystery is the infinity symbol on an overhead sign that would otherwise name a vendor or amenity. I simply had to stop & check it out. Procedure: Look at all the creative decor and signage. Smile. Step up to the kiosk, answer the questions, and generate your boarding pass (only virtual now, after originally being printable). Imagine yourself phasing through the physical barriers of reality into a different dimension of space & time! Verdict: Fun for all ages of folks with a good imagination, sense of humor, and decent reading habit in the sci-fi and fantasy genre. Cost: Zero dollars and just a few moments of time. Worth it!

This was cool for a minute, but is this really the best use of space at the airport? We're going to…read morewaste a row of chairs at that gate for half chairs because.... art? I'm over it, sorry.

On a recent trip all 4 of us joked that when we got through security we would need to verify that…read moreour gate was really there. Lo and behold our gate was right across from the Departure Lounge. The DP has a good sized bar, some high tops and a tables. We scored two tables adjacent to the concourse and as expected this location is great for people watching. Lite food offerings are also available. Our cocktails were surprisingly hefty and our better half's were raving about their Palomas. Even though they were very busy table service was excellent. Like every other airport venue prices are high but hey c'est la vie.

Such poor customer service. Bad food quality. I got food to-go because I had a flight to catch and…read moreI communicated that with them. They told me 15 mins for the food to get to the counter and they took 40 minutes. Such poor quality food too for that long of a wait, they did not even provide sides or condiments for the plates. $100 worth of crap. I had to run from there to catch my flight. Such bad experience.

I've typically had good flight experiences at jetBlue. The only exception was when I got stuck in…read morethe air around the Gulf of Mexico for an extra 3 hours or so due to technical mechanical difficulties...that forced me to arrive at a whole other airport in my destination city of Houston.I will note in advance I am also a former employee. My most recent flight from Austin to New York was pretty good. I arrived a couple of hours early. I was able to check in before online on the app. I still needed to drop off a bag however. The crew members in Austin were all smiles and nice warm and welcoming energy for it being 4:00 AM. We made some small talk as they took my bag and then directed me to head to the TSA security line. The TSA security at this hour had 2 people in front of me. The whole process took about 5 minutes. There was plenty of food options open and available which was nice. My gate at this hour wasn't packed. There isn't a lot of outlets or even wireless charging stations at the gate in Austin. Boarding my flight went smoothly. The onboard service was attentive and done with a smile. There's extra snacks, pillows, alcohol you can buy. The jetBlue experience is a definite go! Please note there is not first class or fancy bells and whistles like the larger airlines, but jetBlue is pretty good at being he best in the lane they compete in.

When we booked our flight back home, Jetblue was nothing short of accommodating with our less than…read more24 hour change. Due to Covid we were not charged anything extra aside from the difference in ticket price. This is where the review goes downhill. When we arrived at the jetblue terminal, I had to scramble around looking for a wheelchair / personnel, for my fiancé. If you're wondering, yes, this was added to our reservation when we booked over the phone. Our plane had been running behind after going around a hurricane, and so I assumed they'd need extra time to clean once all passengers were off. NOPE! There were absolutely no "COVID" precautions taken to clean / disinfect the cabin. From the stagnant air, dirty drop down table, crumbs all throughout row 6 and empty wrappers in the back pocket; I was done with Jetblue. Sorry I didn't get to capture all the proof, I was too busy cleaning everything around me!! Now I was not looking for bells and whistles but I also was not expecting our flights interior to be below standard or worse than a budget flight (spirit airlines). I MIGHT of been able to look past these things on a normal day, and given Jetblue another shot ... that won't be happening! Where is the care for your customers and their families during these times? How dare you provide wipes and tell me over the loud speaker that you appreciate us helping to clean!! Shame on you, Jetblue. Should I mention the worn leather seats with no cushioning? Someone from QC needs to check these planes out. 1 star is for the Jetblue staff at the gate. They were pleasant unlike your Florida crew who we flew with back to JFK I could keep writing but I'm done with this and JETBLUE -