We didn't know that our flight was located at the South terminal - but learned after going through…read morethe main Austin Airport terminal after going through TSA . After finding that out, our flight was delayed and the only way to get to the terminal was through the airline shuttle and they wouldn't pick us up until an hour and half before our new delayed flight time. So, we had no where to sit at for another hour and half and went back to the main Austin airport TSA to sit in a general area to relax and have access to food. I like that the Airport terminal is small, but TSA here was different than their main building. They had everyone remove their laptops and iPads/tablets which slowed down the lines because a lot of us assumed since their main building down the street had us keep it in our bags the same applied. They have a small little spot to purchase cold sandwiches, snacks, cocktails. Also, a taco truck outside which is cool and different.

The smallest terminal I have been to, but surprisingly pleased…read more Only one baggage claim and area to get picked up by ride share. There is also a shuttle that takes (approx 15 min ) to get to the main terminal if needed. While waiting for your flight , there is a mini cafe to order coffee and to go food or buy last minute souvenirs. My favorite part was the outdoor taco food truck to get your Tex-mex on before leaving Austin.

Parking in short term lot was easy. Found a great spot near the elevators…read more Easy to pick up my frond. Easy to cash out of the parking garage. And we were off to hit the highway. Always pick up my friend with a sign so she can find me in a crowd. Eyes aren't what they used to be.

This airport needs either an AMEX Centurion Lounge or else a Chase Sapphire Reserve lounge. There's…read morea Delta and United lounge, but those are pretty much your only two options. If you're flying Southwest, as most travelers probably do in and out of here, your only food options are inside the terminal. On that note, if you're hungry and lounge-less like I was, Salt Lick BBQ is the best value option. You can get a 3 meat BBQ combo with 4 sides for $27. You won't find that kind of deal in downtown Austin, let alone any other food spot at the airport. There are only 34 gates and the TSA line moved pretty quickly, even during a government shutdown, so there's no need to arrive here too early.

This terminal is in the Austin - Bergstrom International…read moreAirport and serves SOUTHWEST Airlines ! Quick baggage claim pickup! Terminal very clean and restrooms are maintained well! Here in this terminal offers a range variety of food options! Texas BBq flavors , sandwiches, baked potatoes, bar, ice cream and many more that will satisfy a hungry traveler !!

Hands down one of the nicest terminals I've ever been to. Spacious, airy and super easy to…read morenavigate. After my flight from New York to Austin, I almost wanted to hang out in the terminal a little bit at the bar, getting some food and refreshing myself. You couldn't have an easier time getting out of this place to transportation even if you tried to get lost. They've made this a very effective and pleasant experience for a traveler across country.

Ummm I hope you all don't think I'm giving this private tarmac anything but 5 stars…read more When on a private tarmac there's rules you must follow. 1. Wait for them to open the gate. 2. Personnel will come and give you instructions. 3. The procedure is once inside the gate you put on your flashers. 4. Drive no more than 10 miles per hour. 5. Personnel will guide you waaaay around the aircrafts like they do when planes land. 6. Typically drivers don't get off the bus, personnel will unload your bus. 7. Once passengers and luggage are offloaded, you take the same path you came in. I love private plane passengers...they tip the driver:)))

Nice visit there today, friendly staff, clean facility and kind loan of the crew car for my wife's…read moredoctor appointment. $40 facility fee and $10 security charge is about standard for the busier airports.

If you ever find yourself in position to fly private, I recommend flying from this fixed based…read moreoperator. I was there on business and couldn't help but be in awe of this facility. However this is definitely not for the faint of heart. While I do not know if they offer any affordable options for the middle class, the first class options are top notch

Spotless, simple, and elegant. Definitely is very soothing for the OCD me!…read more The only suggestion I would like to propose is if could provide some kids books and fresh fruits.

The luggage scanning system has been upgraded! No more is there one rolling lane. Trays can be…read moreplaced 3 deep in two rows. You just wait your turn to push your tray on the active roller to go thru scanning. The day I was there, a TSA agent was wrangling the trays from this hearding area to the final track for screening. He commented to a flyer, "if you don't push it, it doesn't get screened." Also, once the screening is complete and comes out the other side, your tray will easily drop into the collection bin after you push it to the end. Other than that, I found it easy to get thru as always as TSA pre-check flyer. I must say, though, I don't like the facial recognition part of the process, but I respect it. As always, save yourself a potential hassle and get to the airport early to get through the checkpoint if you aren't TSA pre-check. The regular line can be brutal!

The area 1 one filled up so we were directed to area 2! So we got to go through the security fairly…read morequickly!

VERY Impressed with efficiency, professionalism, friendly instructions for confused flyers and…read more processing of carry-ons. Sea-Tac could learn a lot from you!!!

Combine this with CLEAR service and treated like royalty. Literally personally escorted in front of…read moreother travelers and through the hole process in about 5 minutes. There was that one time my handbag was damaged on the conveyor belt, but I just always make sure to place it in a bin now. Agents have always been pleasant too. Just play by the rules peeps and you will avoid negative experiences. Just sayin...merp.

I may be late to casual personal events but when it comes to air travel, call me Early Bird. I…read moreleave nothing to chance when it comes to dealing with airport security & logistics snafus that can add uncertainty to getting on the plane on time. The hidden benefit is that I often have lots of extra time to stroll the concourse, get some steps in & blood flow going, and check out the interesting innovations, public art installations, and local flavor of the airports on my itinerary. Imagine my delight to find this little pocket of whimsy at the east end of the Barbara Jordan Terminal near Gate 14 (as if you're headed toward Delta and the Public Patio). The first indication of mystery is the infinity symbol on an overhead sign that would otherwise name a vendor or amenity. I simply had to stop & check it out. Procedure: Look at all the creative decor and signage. Smile. Step up to the kiosk, answer the questions, and generate your boarding pass (only virtual now, after originally being printable). Imagine yourself phasing through the physical barriers of reality into a different dimension of space & time! Verdict: Fun for all ages of folks with a good imagination, sense of humor, and decent reading habit in the sci-fi and fantasy genre. Cost: Zero dollars and just a few moments of time. Worth it!

This was cool for a minute, but is this really the best use of space at the airport? We're going to…read morewaste a row of chairs at that gate for half chairs because.... art? I'm over it, sorry.

On a recent trip all 4 of us joked that when we got through security we would need to verify that…read moreour gate was really there. Lo and behold our gate was right across from the Departure Lounge. The DP has a good sized bar, some high tops and a tables. We scored two tables adjacent to the concourse and as expected this location is great for people watching. Lite food offerings are also available. Our cocktails were surprisingly hefty and our better half's were raving about their Palomas. Even though they were very busy table service was excellent. Like every other airport venue prices are high but hey c'est la vie.

I fly through here a few times a year & have always had good experiences. Today I ordered an…read moreextra-dry martini (no vermouth) and got extra vermouth and clearly specified I wanted no vermouth. Server brought the new drink back and said she put just a little vermouth in this time. Tolerable, but frustrating. Decided to try the pulled bbq brisket grilled cheese. Sandwich is warmed in the oven, not toasted or grilled. Brisket was chopped with sauce on the side. When I questioned it, I was told that's how it comes, so I asked for silverware and a napkin so I could at least eat the filling, was again told "that's how it comes" and the waitress walked away. Then had to ask to cash out 3 times & the bartender still wouldn't run my card and made the server do it. Very disappointing experience and service.

I've typically had good flight experiences at jetBlue. The only exception was when I got stuck in…read morethe air around the Gulf of Mexico for an extra 3 hours or so due to technical mechanical difficulties...that forced me to arrive at a whole other airport in my destination city of Houston.I will note in advance I am also a former employee. My most recent flight from Austin to New York was pretty good. I arrived a couple of hours early. I was able to check in before online on the app. I still needed to drop off a bag however. The crew members in Austin were all smiles and nice warm and welcoming energy for it being 4:00 AM. We made some small talk as they took my bag and then directed me to head to the TSA security line. The TSA security at this hour had 2 people in front of me. The whole process took about 5 minutes. There was plenty of food options open and available which was nice. My gate at this hour wasn't packed. There isn't a lot of outlets or even wireless charging stations at the gate in Austin. Boarding my flight went smoothly. The onboard service was attentive and done with a smile. There's extra snacks, pillows, alcohol you can buy. The jetBlue experience is a definite go! Please note there is not first class or fancy bells and whistles like the larger airlines, but jetBlue is pretty good at being he best in the lane they compete in.

When we booked our flight back home, Jetblue was nothing short of accommodating with our less than…read more24 hour change. Due to Covid we were not charged anything extra aside from the difference in ticket price. This is where the review goes downhill. When we arrived at the jetblue terminal, I had to scramble around looking for a wheelchair / personnel, for my fiancé. If you're wondering, yes, this was added to our reservation when we booked over the phone. Our plane had been running behind after going around a hurricane, and so I assumed they'd need extra time to clean once all passengers were off. NOPE! There were absolutely no "COVID" precautions taken to clean / disinfect the cabin. From the stagnant air, dirty drop down table, crumbs all throughout row 6 and empty wrappers in the back pocket; I was done with Jetblue. Sorry I didn't get to capture all the proof, I was too busy cleaning everything around me!! Now I was not looking for bells and whistles but I also was not expecting our flights interior to be below standard or worse than a budget flight (spirit airlines). I MIGHT of been able to look past these things on a normal day, and given Jetblue another shot ... that won't be happening! Where is the care for your customers and their families during these times? How dare you provide wipes and tell me over the loud speaker that you appreciate us helping to clean!! Shame on you, Jetblue. Should I mention the worn leather seats with no cushioning? Someone from QC needs to check these planes out. 1 star is for the Jetblue staff at the gate. They were pleasant unlike your Florida crew who we flew with back to JFK I could keep writing but I'm done with this and JETBLUE -