On a recent trip all 4 of us joked that when we got through security we would need to verify that our gate was really there. Lo and behold our gate was right across from the Departure Lounge. The DP has a good sized bar, some high tops and a tables. We scored two tables adjacent to the concourse and as expected this location is great for people watching. Lite food offerings are also available. Our cocktails were surprisingly hefty and our better half's were raving about their Palomas. Even though they were very busy table service was excellent. Like every other airport venue prices are high but hey c'est la vie. read more

Departure Lounge - Off to NOLA - Airport Lounges Near Me - Austin, Texas

Such poor customer service. Bad food quality. I got food to-go because I had a flight to catch and I communicated that with them. They told me 15 mins for the food to get to the counter and they took 40 minutes. Such poor quality food too for that long of a wait, they did not even provide sides or condiments for the plates. $100 worth of crap. I had to run from there to catch my flight. Such bad experience. read more

I fly through here a few times a year & have always had good experiences. Today I ordered an extra-dry martini (no vermouth) and got extra vermouth and clearly specified I wanted no vermouth. Server brought the new drink back and said she put just a little vermouth in this time. Tolerable, but frustrating. Decided to try the pulled bbq brisket grilled cheese. Sandwich is warmed in the oven, not toasted or grilled. Brisket was chopped with sauce on the side. When I questioned it, I was told that's how it comes, so I asked for silverware and a napkin so I could at least eat the filling, was again told "that's how it comes" and the waitress walked away. Then had to ask to cash out 3 times & the bartender still wouldn't run my card and made the server do it. Very disappointing experience and service. read more

Departure Lounge - Pulled BBQ Brisket Griled Cheese - Airport Lounges Near Me - Austin, Texas

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this review is for their coffee and pastries only. we ordered an iced chai latte, iced vanilla latte, and picked up some pastries. some of the best airport lattes i've had in a minute! the coffee and chai had strong flavors. i'm not usually a fan of chai but they made theirs so good! i'd recommend the iced chai latte! read more

Departure Lounge - iced chai latte, iced vanilla latte - Airport Lounges Near Me - Austin, Texas

Great chicken Caesar wrap! Quick and friendly service. Clean and open tables. What more could you ask for at the airport? read more

Departure Lounge - Airport Lounges Near Me - Austin, Texas

A perfect spot to grab a morning cup of coffee or a later morning alcoholic beverage. Comfortable seating as well as bar seating. An assortment of pastries, sandwiches and fresh fruit, and bottled water. read more

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Great service. Fun to sit here and watch people walk up for double shots and make their way into the unknown. Prices are airport prices so we can't fault them for that. Full liquor selection, few draft beers. I almost always make a stop here when I'm at AUS. read more

Departure Lounge - Blonde $15 - Airport Lounges Near Me - Austin, Texas

Airport Aperol Spritz while waiting for the flight to New Orleans. Nice bartender but you already know I paid too much. read more

Departure Lounge - Airport Aperol Spritz - Airport Lounges Near Me - Austin, Texas

Customer service was horrible! From the very beginning Austin was dismissive and not friendly at all. Did not come back to ask if I wanted another drink. Will most definitely not come back to this establishment. read more

The service is slow but when there's one person working, who's fault is that? The bartender was friendly and I watched him make the eastside old fashion with care and flare. I didn't like the wine I ordered but so be it. Most of the wines on the menu are from Colombia which I found strange. The drinks are expensive (typical airport style) but at least with the wine you get a 9 ounce pour. Good place to hole up for an hour. read more

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I sat down at the bar at 12:20pm. Asked for a menu. Ordered a drink. Ordered food. Or tried to order food. The bartender said "do you mind waiting?" I said "yes, I have a flight to catch". She said the Chef isn't here and he is coming at 12. I said "it's 12:20" she said she knew. At 11:35 I fought for a bill and left. It is not the bartender's fault that her coworker did not show up, but maybe tell people before they order a drink that they can't order food? Duh. read more

Flatbread is meh. Not really a flatbread but more of an overtoasted tortilla with cheese, tomato sauce, and pepperoni on top. The one waitress was doing everything, waiting on all the tables, so there was really no time for her to refill waters. Way overpriced for mediocre food and little service but kind of expected at a busy airport. read more

Departure Lounge - Pepperoni flatbread. - Airport Lounges Near Me - Austin, Texas

While everywhere else was closing up, Departure was actually open. No complaints here!

The only place in the entire airport that has comfortable chairs! When your plane delays for hours, and you don't want to sit on a metal chair, this place has big comfy leather chairs. Staff are all sweet and friendly, drinks are perfect! read more

Departure Lounge - Chair - Airport Lounges Near Me - Austin, Texas

Very nice staff, good people watching spot. Enjoyed the flatbread and smoked salmon sandwich

This is beautiful place to sit and drink and have something to eat while waiting for your flight. Service is good, Wendy was very quick but pro in making good cocktails. I had Mozzarella flatbread, Long Island and Hazy IPA. I highly recommend this place if you are legal age. read more

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Wow, poor service!! Bartenders talking to each other and previous guests for extended periods of time instead of greeting and taking orders from new guests. I got a little frustrated, as I had a flight to catch. They were very slow! read more

This place gets busy, so if you can find a chair, grab it. It took a couple of mins to order, but when I did, The amber beer was good. I later got hungry, so I ordered the ham and cheese sandwich. Pretty expensive for what it is, especially with chips. I had to wash the food down, so I got the Bloody Mary. It was good. Overall, the bartenders weren't always busy. At times I waited, but they just didn't help me. One time, one of the bartenders was eating food, came from the back room still chewing, stood in front of me for a min or so, then walked away. He came back shortly after and then asked me what I needed. Really odd. I guess I will be back, I fly out of here quite often. But won't be my first pick. read more

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Never been to Austin airport before. Arrived at a late hour waiting for my delayed connecting flight. Decided to have a couple glasses of wine while I waited. Olivia was super friendly, professional and knows how to give a customer a respectable pour! Recommended all the way. read more

The staff is rude. We waited at a table and nobody came to take the order. When she finally showed up with a menu, she said we'd have to hurry up and order or we'd have to leave like we were loitering or something...but they never brought a menu in the first place, so what were we supposed to? Anyhow, she was really rude and grating so we just left. If she were one of my employees, she wouldn't be working for me much longer. On the upside, we across to Second Bar and Kitchen and they were great! read more

A very nice new location in the Austin airport... Located across from gate 8 they have opened up this nice little spot that has a full bar, light food, and a very inviting space! Several high back swivel chairs, small tables, and a great bar with power and hooks at every seat! The service was outstanding. RJ was behind the bar and made a great breakfast suggestion. He never left me wanting for anything. It is an airport location so prices are a bit steep... but no worse then most. The croissant with bacon, eggs, feta and spinach was pretty good! Messy but good. The coffee is good too... a bold brew that tastes like coffee! They also have a to go counter if your on the run. The location has only been open for 3 weeks so it is very nice, neat, clean and sparkly! read more

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I should have read the reviews before coming here I was honestly just looking for a comfortable seat (See photos below). Once I sat down I was greeted by my server Richard and he was running 100 miles per hour like he drank 5 red bulls before his shift! I would order a drink then he would run off without asking me if I wanted anything else like he had biscuits cooking in the oven and forgot about them! I ordered an old fashion w/Basil Hayden's and he nodded up & down when I asked if they had "Basils" he brought back Old Fashion with Woodford Reserve...SMH. I also then ordered plain Flatbread Pizza he didn't ask which one and I thought to myself this guy is fast and a mind-reader, but to my dismay found he was still hopped on his energy drinks and didn't hear or listen to what I asked. I got the Flatbread with Pepperoni the kitchen staff brought it out and asked I wanted something else, but I said it's okay not your fault I'll still eat it since I am starving after this 4 hour delayed flight! Would I recommend this spot, only it you want to sit on the comfy black chair and bring your own food & drinks! read more

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I sat in one of their comfortable lounge chairs before my flight waiting for someone to come take my order and after an hour when it was time to catch my flight I left. Service has really gone down. Good thing I wasn't that thirsty. read more

The atmosphere is nice until I tried to order a pepperoni flatbread and it wasn't available along with half of the items on the menu were also unavailable. I finally asked the waiter for a sandwich with one request. NO RED ONIONS. My sandwich came with red onions and I am very allergic to them so I sent it back and he gave me attitude!!! Seriously??? This bar tender waiter sucks! I would have left a decent review as the food was finally ok, but this asshole of a server was the reason for this review. read more

Departure Lounge - Airport Lounges Near Me - Austin, Texas

Girl at counter was so rude to me when I asked for milk for my coffee. She replied that I know you are on vacation and don't wanna read but it's on the screen so look at it. This all happened before noon today. Charlie read more

Great place to hand while waiting for your flight. Good drinks and food. Had the hummus and the club - would get either again. Plenty of seats as well as plug-ins at the bar. (Frequent traveller from another airport) read more

I like departure lounge when in AUS and glad for other options outside of second bar and grill. I appreciate the vegetarian and healthierish options offered. I wanted a breakfast platter and was able to sub bacon for Kale so yayyyy....on my initial visit I had the hummus which was great as well and of course I took a glass i.e cup of wine to go. I will say that it can get pretty busy so be prepared for a possible wait if you're wanting a seat, otherwise there's a to go counter. Happy Flying read more

We love this bar! Drinks are significantly better priced then most airports we go to but they are not going to be dive bar prices. Martin makes killer double bloody Mary's and is super nice... Rena is super sweet and was a pleasure to speak to. They both take extra care on the drinks adding little flavor touches that isn't needed but greatly appreciated. I would highly reccomend! Thanks guys! read more

Asked for a gin martini, delicious but it cost me $20 and the glass was half full. Bartender claimed that he has to measure portions of alcohol because he's under a camera. I don't mind it costing $20 just fill up my glass! read more

This bar was pretty expensive but the drinks were very good. I ordered a watermelon martini and double shot of tequila and the boyfriend ordered a Bloody Mary... the Bloody Mary was so delicious and so was the martini. Very good but very pricey 4 drinks costed us around 75$! read more

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Rude customer service. I wouldn't go back if I was desperate to drink my troubles away.

There was a good amount of bar seating and open tables available when I stopped in. Service was very quick and friendly. Overall a great spot to grab a drink while waiting for your flight, especially if your gate is fully packed with people. read more

Take your business elsewhere! Place is slow, dirty, and servers are very rude. I'd award 0 stars if that were an option. Dropped in for a cup of jo and a baked good. Stood at coffee counter for several minutes (2-3?) waiting for someone to arrive. Someone appeared, but ignored me while unboxing supplies. After another few minutes, I had to "interrupt" the employee to ask for service. Took another good 5 minutes (I'm not exaggerating) to get a cup of coffee. Not a latte or americano, but a regular coffee that had already been brewed and was sitting in an insulated urn, just waiting to be dispensed. Went to add cream, which was empty. Waited another few minutes to get cream, only to discover that the stir sticks were sitting unwrapped at the bottom of a box, sprinkled with sugar and other detritus. Then went to grab a seat to enjoy the brew I worked so hard to get, but was chased away by another employee. Told me he was saving the seats for other customers who might tip him for table service. To sum up, don't go here. It's slow, dirty, and employees treat customers extremely poorly. Makes me wonder if this is not locally owned. Austinites just don't do it this way. If you're visiting Austin and have a bad experience here, please accept my apologies on behalf of the entire City. We're much better than this. read more

Nice lounge to hang out at while waiting on your flight. They have a fair amount of seating and a good drink selection. There is also a little coffee shop on the end which has a good selection as well read more

Rude. I was just buying a bottle of water, the only customer there. Two employees stood there in front of me, talking about how to make a coffee. No acknowledgment of the customer. Then they started to discuss how to make a different coffee. I asked them if they were working and one of them said irritably, "yes, just a minute" and kept on talking. I left and went to a different vendor. No one needs this rude lack of service. read more

If you order coffee only they won't let you sit down, you have to be doing "dine in" service coffee is mediocre. Staff not that friendly, would not recommend read more

Departure Lounge - Airport Lounges Near Me - Austin, Texas

I had a marvelous time at the Departure Lounge at ABI on my way out to Las Vegas a few weeks ago. The bartender, Martin, gave my party table-side service (at eight in the morning, no less) and was happy to answer any questions that we had about the menu. Our water glasses were always full, and when my strawberry bourbon lemonade slipped from my had, he kindly topped my drink off free of charge! A+ service! read more

Horrible service, slow, rude, ridiculous... avoid unless you absolutely have no other option. Waited over 20 mins for bartender to even look at me and place was not even busy. Get better staff that understand that travelers do t have all day to sit there while you chat with your coworker. read more

Delightful. Forrest was accommodating and very pleasant. Tasty sandwich and good drinks.

Evon aka Jon is amazing!! Positive attitude, customer service is on the spot. He was a bright light to beginning our travels! Thank you Evon!! read more