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    Miller Tire

    4.4 (7 reviews)
    Closed • 8:00 am - 5:30 pm

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    5 years ago

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    6 years ago

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    8 years ago

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    10 years ago

    Always great service, always gets the job done. Have been going here for about 6 years, accross different cars.

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    Discount Tire

    Discount Tire

    (66 reviews)

    Stopped by for an air check and, like usual, they were absolutely slammed. It definitely seems like…read morethey could use a few more employees because there's almost always a wait when I come in. Once Jack got to me though, everything was pretty easy. He was relaxed, friendly, and got my air check taken care of without making it a whole ordeal. For how busy the place constantly seems to be, the employees handle it pretty well. Also, thank you to Dylan for always making getting what I need effortless!

    Dylan was the only one helpful, and I appreciate that. Unfortunately, our overall experience today…read morewas disappointing. Noah -- the employee with the goofy haircut -- was intentionally avoiding helping us with a simple "tire check" while we waited in the bay for a significant amount of time. Associates were constantly walking back and forth directly in front of our car, yet no one acknowledged us. It takes virtually no time or effort to simply say, "Hi, we'll be right with you." Instead, we eventually had to get out of the car and go inside to request assistance. While we were waiting, Noah was also providing the bay (us) with a personal concert, complete with excessive tongue motions, which we unfortunately had to endure. If he had simply acknowledged us first and then gone back to dancing or singing while doing whatever he was doing, great! Glad you're having fun at work. But completely ignoring customers who are sitting in the bay waiting for service is a different story. When my boyfriend finally went into the shop to ask for assistance, Noah sarcastically yelled, "Tire check," as though our request was somehow unreasonable. As customers who have purchased tires here for over a decade, this experience fell far short of the professionalism and customer service we have typically come to expect from Discount Tire. A tire check is a basic courtesy/service that takes less than two minutes. It should not require waiting around while being ignored, getting out of the vehicle to track someone down, and essentially having to pull teeth to receive a service that is offered to customers. We're glad the employees are having fun at work -- but customer service should still come first.

    Discount Tire

    Discount Tire

    (31 reviews)

    Brought my van in for a tire issue and ended up needing 2 new tires. The staff finished up my…read morevehicle and away I went, well almost. Unfortunately, my sensors showed low PSI in both of my new tires. The staff got my straight back in, found a corroded sensor. They replaced it quickly and free of charge. So yes, a little oppsy on missing the sensor issue but it was taken care of immediately. I watched senior staff educate the newer team members on how to avoid this in the future and went over company policy. I was highly impressed with everyone involved, even if it wasn't the smooth transaction I was hoping for. I would much rather to continue to do business with a company that stands behind their work and trains their employees appropriately.

    Had the WORST experience here. I originally went in about a year ago to get my tires replaced, they…read morehad did a good job back then. I don't know what has changed but it is AWFUL. Came back today to get one of my tires patched up since I had drove over a nail. Walked in at 2:00 PM, they didn't even look at my car until 3:45 PM. I was told it would be ready by 5:00 PM. 4:45 PM rolled around and they STILL HAD NOT EVEN TOUCHED MY CAR. The guy next me told me that he had an appointment for 1:00 PM and they didn't even look at his car until 3:30 PM. It got to the point where I started calling around at other places to see who could take me. THANK GOD the Kia dealership of Muncie was able to get me right away. In and out in 20 minutes. Easy. Not to mention, their technicians were supposed to leave at 5:00 PM but stayed over and helped me out. When I asked the worker at Discount Tire for my keys back so I could leave, he said "I don't blame you, there's still 5 cars ahead of you". A fact that would have been nice to know HOURS EARLIER. I wouldn't have been nearly as upset if he had simply been honest with me and then provided some alternative places that could complete the service. Absolutely TERRIBLE customer service. I will not be going back. If y'all need work done, go to the Kia of Muncie.

    Miller Tire - tires - Updated October 2026

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