I was treated like absolute crap from the get go. They broke several trim pieces in my vehicle …read more Door lock clips, window and lock button trim pieces. The uneven panels . List goes on and on. It's a old vehicle, but I took pride in what I do have and try to have it as nice as I can. That all being said, I noticed as well how others vehicles got repaired and they cleaned them to after a repair. Mine had dust all inside of it and on it and I mean caked with it. I was treated differently because I have a older vehicle so I didnt mean sh$# right? I paid you guys and I got way less than others did again because I wasn't anything or my vehicle . I definitely was so upset to begin with about the broken stuff in my vehicle and the huge mess of dust from sanding . I wouldn't take a bicycle to you and I promise I will never suggest you guys to my worst enemy .100%

I ran into a car that cut me off. Messed up the whole front passenger side corner of my car. A lot…read moreof the damage was underneath that you couldn't see. But now it looks like a brand new car. All new parts, and no second hand stuff. They were very patient and professional. Answering all my questions and concerns. Everything went great, and they did all the communications with the insurance company. Excellent work, in a clean environment. I literally have not one complaint!

I've been a customer for several years. Mike and his guys know cars. They have been there for our…read moretwo cars, whenever something breaks. He always gives you a heads up about any future problems he sees coming for your car. Which I appreciate with my older cars. I usually come in for complicated electrical repairs or suspension work, but they can do most anything.

The team at Town & City is AWESOME…read more Mike really knows hit stuff. He has been able to diagnosis issues over the phone for me with a 90% confirmation rate once his crew gets in there. And has never charged us for what he thought is was once he gets in there and finds the real issue. GREAT group and Jack it a GREAT story teller!!

My insurance company sent my daughter's car to Tom & Ed's for repair. They started pressuring her…read moreto come in to the shop to approve the work before the insurance company had approved it (which might have made her responsible for more than her deductible). They then lied to her about not needing insurance approval. They also lied about what they were having her sign. I'm the policyholder (and an insurance defense attorney), so I asked them to send me the form, and they refused to do so. Instead, they refused to work on the car altogether and insisted that the car be taken to another shop. Which I was more than happy to do! Very shady behavior.

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

I had the opportunity to work with FJM on the repair of my vehicle. The way they accommodated me…read moreand the person who hit my car was nothing short of astounding. The other party did not have insurance coverage and they worked on the background with her to get my truck repaired and back to working conditions in a very reasonable amount of time. Joe was the person in communication with us and he made sure to update us periodically and never make us feel like a nuisance. I will post AFTER pictures shortly. Professional service and great quality.

My husband and I have been working really hard to get this business to help us with our 1971…read moreChevelle bodywork. We have called and called and called to follow up. We keep getting told "The owner isn't in yet" or "The owner is busy" and other excuses. They can't even be bothered to write our names down with a phone number to contact us back. Awful customer service. We are looking into other body shops. Just a heads up.

Me and my husband had been going back and forth with the Jeep dealer about our Wrangler for about a…read moreyear. Our vehicle was in great condition and we maintenance it regularly. We ran into a repair issue and the dealer had our vehicle on and off for months and still could not fix the problem. They misdiagnosed several times and used up our warranty and charged us out of pocket cost only for our engine light to return. My mother recommended Robert's shop before she moved so I decided to take my chances and I am so happy I did. They are VERY experienced mechanics and they did a few tests and figured out a year long problem in LESS THAN 1 hour! Our jeep is back running beautifully. Thank you so much Robert. I will be recommending you to everyone!

I was passing thru a few months ago and I had an issue with my transfer case leaking. The filler…read morebolt was stuck in the transfer case. I requested that he remove the bolt, drain the fluid and replace it. He said it was something he could do. So I waited inside to talk to the boss who happened to be on the phone. It was pretty busy so I was told to wait about an hour. The mechanic who took the bolt out was dedicated. He did a great job. Very thorough. Good mechanic. I give him 5 stars. I was shocked at how low the bill was. I expected it to be much more.