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    Milksha Great Mall

    3.6 (67 reviews)
    Closed • 10:00 am - 8:00 pm

    About Milksha Great Mall

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    Green milk tea
    Alex Z.

    Hard to find a boba spot in the bay nowadays that's still about $5, but Milksha delivers! No wait on a Friday; I ordered a simple jasmine green milk tea with green tea jelly (one topping is included!) and got it after about 5 minutes. The store is small but there were two seats to sit down at while waiting. The tea itself was alright. I really liked the green tea jelly, but I wish I could've tasted the tea more. I'd say lower sweetness is important here too. No complaints for the price though!

    Kimberly L.

    We were craving a good drink after picking up my daughter from school and noticed this place recently opened, so we had to give it a try. The cashier was very attentive and helpful while we were ordering. We ordered: - Cloudy Cream Strawberry Uji Matcha Latte - Cloudy Cream Uji Matcha My daughter absolutely loved the strawberry matcha latte. I ordered the regular Cloudy Cream Uji Matcha and it was very good too. The sweetness level was just right and the flavors blended really well together without being overpowering. While waiting for our drinks, I noticed a sign next to the kiosk saying customers can get 15% off their first order. Kind of a bummer the cashier didn't mention it to us while ordering. Overall though, we really enjoyed the drinks and will definitely be back to try more items on the menu.

    Cynthia W.

    Huge disappointment :(((( It's not as good as their TW locations. We only got 2 simple drinks and the wait was soooooo long. It didn't look like a lot of people ordered too. We stood there after ordering to wait and they did not call a single number for 10 min straight. Everyone was confused since no drinks were coming out at all. The lady was nice and apologize for the wait but it just did not make sense. This place is located inside great mall and it doesn't really have tables / chairs for people to hang out. Most people just use the benches outside. I probably won't go back as ume tea tastes much better.

    Kevin P.

    Replaced the famous zero& and I felt a bit disappointed. Customer service was A1 and the team were great but the drinks... all of them were just mediocre. At 100%, I expected it to be extremely sweet but all of our drinks were watered down and very very bland.

    Janet T.

    I came across this drink place that used to be Zero. I decided to try it as they had fresh taro. It was pretty good. You have an option to pick fresh milk or oat milk. Overall, I enjoyed my drink. You can order on the kiosk. There is also a 15% off your drink with a welcome special if you order by the QR code. They have opened for about a month. I was so thirsty that I finished the fresh taro drink without taking a photo of the drink. Overall, the taro was pretty fresh and I had it with oat milk. I would come back and get the drink again.

    Brown sugar
    Han M.

    The other day I asked for a stamp card and they ran out. I was told to come back again to get it situated. The employees who were working the day I came in were really helpful! I believe it was Leanna and AJ that helped me get it resolved, they're amazinggggg!! (: Also their strawberry matcha is pretty good! Usually my go-to order. But I kinda gotta ask beforehand bc they usually run out of either the strawberry puree or boba

    Alisa B.

    I tried Milksha while visiting Taiwan and I enjoyed their pearl milk tea! I remember it being really solid. Seeing them open in the Bay Area now, I wanted to try! Their honey boba was perfectly chewy and tasted just like the one in Taipei! + Mango Lemon Green Tea (4/5): Wasn't expecting a fruit drink to be super good from a shop with MILK in the name. However this drink was scrumptious! I just wish the green tea was more fragrant. + Single Origin Black Tea Latte (5/5): The perfect tea to milk ratio in my opinion! The tea is strong and sweet. Veryyyy creamy too! I'd come back and order this again.

    Emily G.

    I was super happy to see they finally have milksha out here in the states because it reminds me of my time in Taiwan. You can either order at the 2 self service kiosks or up front. It's not a sit down type of place since the store is so small but that's fine since it's inside the mall. I got my go-to taro milk drink. It was ready within 5 mins. Not too bad since there were 2 orders before and after me. Honestly I didn't have too high expectations based on previous reviews but was still hoping for something considering none of them got the taro drink. Sadly the $7 drink left me pretty disappointment. There were no taro chunks nor was the drink creamy. Just had a light smear of taro paste around the cup and the milk was light and watered down. If I added any toppings like boba, it would have been $8+ ... which is not worth it to me

    Decor
    Claire G.

    We decided to try this place since this was the only boba around at this section of the Great Mall. It's 2 stores down from Jollibee. They have 3 self-service kiosks, a couple of seats and a monitor to give status of your order (which I like so you're not blind to when your order is ready). I got the brown sugar with honey boba. I liked how it was super cold. It was pretty good.

    Green tea latte w honey boba
    Eunice T.

    Milksha in Taiwan is one of my favorite boba chain. I've never been disappointed by a Milksha before until today. The drink options on menu were mostly different than the Milksha I saw in Taiwan just a few days ago, so I was a bit sad about the limited options. I would've thought it's a different store if it weren't for the logo. I figure they'd expand their menu eventually, but for this visit, I decided to stay safe with my drink choice & went w/the jasmine latte with honey boba. 1. Jasmine green tea was oversteeped so it had that extra bitter taste 2. The honey boba was okay, but it wasn't sweetened for some reason. It's also a bit chewier than the ones in Taiwan. Chewy, but not QQ enough iykyk (the comparison is still fresh in my mind because I purposely got Milksha as my last drink before ending my trip so that I can have something to compare to) 3. The taro paste was very chunky & not smooth like paste at all Hopefully their owners are reading reviews and actively improving their quality because I really loved Milksha in Taiwan & this specific location's standard is not on par with the other existing Bay Area boba places at similar price point. Maybe we got unlucky and got a bad batch, but for now, I'll stick with other boba shops in the area until they improve.

    Jasmine green tea, jasmine green tea latte with green tea jelly
    Emily W.

    Ordered on kiosk and drinks were ready in less than 5 mins. We got the jasmine green tea and the jasmine green tea latte with green tea jelly. The drinks were pretty good and both had a very strong floral taste. The jasmine green tea latte tasted a bit watered down though. Loved the green tea jelly topping! The employees were very friendly and helpful. Would come back to try their other drinks!

    Cha-cha churro and mango lemon green tea
    Jasmine D.

    Came to check out Milksha after some Taiwanese friends recommended it as a well-known chain in Taiwan! Mango lemon green tea - I got it with 50% sweetness as well as green tea jelly. So delicious and refreshing! Was really happy with this one and enjoyed the mango pieces in the drink Cha-cha churro - kind of like Cinnamon Toast Crunch in a drink. The drink itself felt a little watered down but the foam on top was yummy The store itself is quite small - more of a grab and go spot for boba.

    Black Milk Tea Latte
    Amy L.

    I didn't know this was a Taiwan chain before walking in. I just saw this on one of the ad boards around the mall and thought the design was cute! I ordered a black milk tea latte just to test it out. It was one of those milk teas where you can taste the sugar but I think it's cane sugar (?). It tastes like what I'd expect of a tea latte which is NOT a milk teas IMO. Tea lattes are a bit weaker in tea flavor. Maybe LOL but I actually like the taste of cane sugar. Depending on the day I would think this is really nice. Doesn't have the strong strong tea taste that would be my favorite but I would come back for this because the price is decent and it's a nice delicate drink!

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    2 months ago

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    1 month ago

    Employees are all nice and accommodating. Very good customer service! I will definitely go back.

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    3 days ago

    I love the give this a thai and lavender haze, the service is nice, a lot of drink choices

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    7 months ago

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    13 days ago

    They have great customer service! Ordered the mango orange smoothie and got it quickly. Would come back again!

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    Ask the Community - Milksha Great Mall

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    Love trying new matcha spots, and this one has quickly become one of my favorites! The hojicha…read morelatte is delicious and packed with flavor. The matcha is on the more bitter side, which I personally love. The banana pudding matcha is a must-try! It's such a unique combination and definitely one of my favorites. If you're a matcha or hojicha lover, definitely check this place out!

    Here's a small spot to grab a matcha to-go; it's a tiny corner in this larger plaza, and during…read morebusy hours parking can be a bit of a hassle. There's some general outside seating, but the the shop is too small to have indoor seating (I ended up waiting for my drink outside because it can hold about 2 people before it gets awkward). The service itself is great--ordering and receiving my drink happened quickly, and the drink I ordered came with an osmanthus syrup that I could definitely taste (there were bits of the osmanthus in the drink, which could be a plus or minus depending on personal preference). The matcha was fragrant, and I did enjoy my drink. I will say that it does err on the pricy side, at around $7-9 per drink. I liked my drink, but maybe not enough to justify the cost, especially considering there isn't any space to sit down and relax. Definitely worth a shot if you're interested in some of their more unique items, but probably not a regular stop, at least for me.

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    Drinks are very delicious and I love the eco-friendly mission. I brought my own re-usable cup and…read morewas able to get a discount. I wish more stores in the bay would do this. It makes it super worth the price too. Because I felt I was getting a higher quality drink for the same place as elsewhere (about 8$ with taxes) For location, it's inside of a bigger store, so don't get confused. Also if you're in a rush, they make the drinks per order and the matcha takes a while. You'll generally have to wait 10-15 minutes, so not great for a quick lunch stop during your break or something like that (that's when I initially went ). But I would definitely return when I have the time.

    Second visit to Orange Tabby, and the drinks are still the reason I'd come back. They're strong in…read morethe best way: you can actually taste the tea or matcha, and the citrus comes through bright and fruity. So far I've tried the yuzu, mango cloud, passion fruit, and hojicha brown sugar, and there wasn't a miss among them. Plenty of flexibility on sugar and ice levels too. The setting is a nice bonus. It shares a space with a small market, another café, and a food stall, so there's plenty to eat and browse. It's tucked in the back of the complex, which keeps it quiet and low-traffic, and there's plenty of seating. Parking is easy too, with a lot right there. The reason this isn't five stars is the cup system and how my return was handled. If you're staying in, you can borrow their cups for free, but for to-go you need to bring your own vessel or pay a $2 deposit on one of their jars, refunded when you return it. I get the idea, and it's nice for the planet, but in practice it's a hassle. When I brought my jar back on this visit, the staff member inspected every inch of it, then discussed it with a coworker right in front of me, who then said something along the lines of "we can't sell that, but it's okay, just take it." It wasn't said to me directly, but I was standing right there, and it felt uncomfortable. I'd run the jar through the dishwasher, nothing unusual, and friends who came in afterward returned theirs the same way with no issue at all. They also didn't apply the discount for bringing my own vessel until I asked. Between the pushback on the return and having to ask for the discount, it was a frustrating experience. Honestly, I'd rather a café just use compostable paper cups. Great drinks, but I'm on the fence about coming back.

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    Milksha Great Mall - coffee - Updated October 2026

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