Employees are all nice and accommodating. Very good customer service! I will definitely go back.

Was craving a smoothie type of a drink at the Great Mall and found Milksha. Friendly staff as I was greeted upon entering. You have the option to order via kiosk or with a staff member. I ordered Mango Orange smoothie with less sugar and the wait was about 10 minutes. The drink didn't taste like it had less sugar because it still tasted sweet to me. Was just right and not too sweet at all. read more

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So happy to see the Bay Area's first Milksha location! We've been to their Taiwan locations and they have a great reputation for high quality. The Single Origin Black Tea Latte is amazing. Outstanding caramel-like flavor from the Sri Lankan tea, whole milk (not powder), and lighter amount of sugar. Mango Orange smoothie was great for the kids, tasted natural and not too sweet. Jasmine Iced Tea with no sugar and green tea jelly was refreshing and brewed right (not bitter). Will definitely come here again, and hopefully we'll see more Milksha locations in the Bay Area. This one is in the Milpitas Great Mall. read more

Hard to find a boba spot in the bay nowadays that's still about $5, but Milksha delivers! No wait on a Friday; I ordered a simple jasmine green milk tea with green tea jelly (one topping is included!) and got it after about 5 minutes. The store is small but there were two seats to sit down at while waiting. The tea itself was alright. I really liked the green tea jelly, but I wish I could've tasted the tea more. I'd say lower sweetness is important here too. No complaints for the price though! read more

Milksha Great Mall - Green milk tea - Coffee & Tea Near Me - Milpitas, California

We were craving a good drink after picking up my daughter from school and noticed this place recently opened, so we had to give it a try. The cashier was very attentive and helpful while we were ordering. We ordered: - Cloudy Cream Strawberry Uji Matcha Latte - Cloudy Cream Uji Matcha My daughter absolutely loved the strawberry matcha latte. I ordered the regular Cloudy Cream Uji Matcha and it was very good too. The sweetness level was just right and the flavors blended really well together without being overpowering. While waiting for our drinks, I noticed a sign next to the kiosk saying customers can get 15% off their first order. Kind of a bummer the cashier didn't mention it to us while ordering. Overall though, we really enjoyed the drinks and will definitely be back to try more items on the menu. read more

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Huge disappointment :(((( It's not as good as their TW locations. We only got 2 simple drinks and the wait was soooooo long. It didn't look like a lot of people ordered too. We stood there after ordering to wait and they did not call a single number for 10 min straight. Everyone was confused since no drinks were coming out at all. The lady was nice and apologize for the wait but it just did not make sense. This place is located inside great mall and it doesn't really have tables / chairs for people to hang out. Most people just use the benches outside. I probably won't go back as ume tea tastes much better. read more

Milksha Great Mall - Coffee & Tea Near Me - Milpitas, California

Replaced the famous zero& and I felt a bit disappointed. Customer service was A1 and the team were great but the drinks... all of them were just mediocre. At 100%, I expected it to be extremely sweet but all of our drinks were watered down and very very bland. read more

Milksha Great Mall - Coffee & Tea Near Me - Milpitas, California

I came across this drink place that used to be Zero. I decided to try it as they had fresh taro. It was pretty good. You have an option to pick fresh milk or oat milk. Overall, I enjoyed my drink. You can order on the kiosk. There is also a 15% off your drink with a welcome special if you order by the QR code. They have opened for about a month. I was so thirsty that I finished the fresh taro drink without taking a photo of the drink. Overall, the taro was pretty fresh and I had it with oat milk. I would come back and get the drink again. read more

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The other day I asked for a stamp card and they ran out. I was told to come back again to get it situated. The employees who were working the day I came in were really helpful! I believe it was Leanna and AJ that helped me get it resolved, they're amazinggggg!! (: Also their strawberry matcha is pretty good! Usually my go-to order. But I kinda gotta ask beforehand bc they usually run out of either the strawberry puree or boba read more

Milksha Great Mall - Brown sugar - Coffee & Tea Near Me - Milpitas, California

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The tea is good but it takes forever to get your tea!!! The slowness is very consistency wherever I come here. I am not sure what it is. I see multiple people working in the back but it just takes soooo long. Be prepare to wait whether it's crowded or not. read more

I tried Milksha while visiting Taiwan and I enjoyed their pearl milk tea! I remember it being really solid. Seeing them open in the Bay Area now, I wanted to try! Their honey boba was perfectly chewy and tasted just like the one in Taipei! + Mango Lemon Green Tea (4/5): Wasn't expecting a fruit drink to be super good from a shop with MILK in the name. However this drink was scrumptious! I just wish the green tea was more fragrant. + Single Origin Black Tea Latte (5/5): The perfect tea to milk ratio in my opinion! The tea is strong and sweet. Veryyyy creamy too! I'd come back and order this again. read more

Milksha Great Mall - Coffee & Tea Near Me - Milpitas, California

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I was super happy to see they finally have milksha out here in the states because it reminds me of my time in Taiwan. You can either order at the 2 self service kiosks or up front. It's not a sit down type of place since the store is so small but that's fine since it's inside the mall. I got my go-to taro milk drink. It was ready within 5 mins. Not too bad since there were 2 orders before and after me. Honestly I didn't have too high expectations based on previous reviews but was still hoping for something considering none of them got the taro drink. Sadly the $7 drink left me pretty disappointment. There were no taro chunks nor was the drink creamy. Just had a light smear of taro paste around the cup and the milk was light and watered down. If I added any toppings like boba, it would have been $8+ ... which is not worth it to me read more

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We decided to try this place since this was the only boba around at this section of the Great Mall. It's 2 stores down from Jollibee. They have 3 self-service kiosks, a couple of seats and a monitor to give status of your order (which I like so you're not blind to when your order is ready). I got the brown sugar with honey boba. I liked how it was super cold. It was pretty good. read more

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Milksha in Taiwan is one of my favorite boba chain. I've never been disappointed by a Milksha before until today. The drink options on menu were mostly different than the Milksha I saw in Taiwan just a few days ago, so I was a bit sad about the limited options. I would've thought it's a different store if it weren't for the logo. I figure they'd expand their menu eventually, but for this visit, I decided to stay safe with my drink choice & went w/the jasmine latte with honey boba. 1. Jasmine green tea was oversteeped so it had that extra bitter taste 2. The honey boba was okay, but it wasn't sweetened for some reason. It's also a bit chewier than the ones in Taiwan. Chewy, but not QQ enough iykyk (the comparison is still fresh in my mind because I purposely got Milksha as my last drink before ending my trip so that I can have something to compare to) 3. The taro paste was very chunky & not smooth like paste at all Hopefully their owners are reading reviews and actively improving their quality because I really loved Milksha in Taiwan & this specific location's standard is not on par with the other existing Bay Area boba places at similar price point. Maybe we got unlucky and got a bad batch, but for now, I'll stick with other boba shops in the area until they improve. read more

Milksha Great Mall - Green tea latte w honey boba - Coffee & Tea Near Me - Milpitas, California

Ordered on kiosk and drinks were ready in less than 5 mins. We got the jasmine green tea and the jasmine green tea latte with green tea jelly. The drinks were pretty good and both had a very strong floral taste. The jasmine green tea latte tasted a bit watered down though. Loved the green tea jelly topping! The employees were very friendly and helpful. Would come back to try their other drinks! read more

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Came to check out Milksha after some Taiwanese friends recommended it as a well-known chain in Taiwan! Mango lemon green tea - I got it with 50% sweetness as well as green tea jelly. So delicious and refreshing! Was really happy with this one and enjoyed the mango pieces in the drink Cha-cha churro - kind of like Cinnamon Toast Crunch in a drink. The drink itself felt a little watered down but the foam on top was yummy The store itself is quite small - more of a grab and go spot for boba. read more

Milksha Great Mall - Cha-cha churro and mango lemon green tea - Coffee & Tea Near Me - Milpitas, California

I didn't know this was a Taiwan chain before walking in. I just saw this on one of the ad boards around the mall and thought the design was cute! I ordered a black milk tea latte just to test it out. It was one of those milk teas where you can taste the sugar but I think it's cane sugar (?). It tastes like what I'd expect of a tea latte which is NOT a milk teas IMO. Tea lattes are a bit weaker in tea flavor. Maybe LOL but I actually like the taste of cane sugar. Depending on the day I would think this is really nice. Doesn't have the strong strong tea taste that would be my favorite but I would come back for this because the price is decent and it's a nice delicate drink! read more

Milksha Great Mall - Black Milk Tea Latte - Coffee & Tea Near Me - Milpitas, California

Highlights * Okay, nothing bad but nothing exceptional either Food * Handcrafted brown sugar milk * Mango pomelo smoothie Service was good, nice ambience though the drinks were only okay. The smoothie was mostly ice. Might have been my fault since I asked for less sweet. That wasn't a factor for the brown sugar milk which was also meh. read more

Surprised by the low rating! Not only did I really like the milk, tea and the tapioca, I also thought the value was amazing - it was only like $5.5 for the Earl Gray tea latte and it was a regular size if not slightly larger than usual portion. The boba was chewy and fresh and had a good amount of sweetness. Great service too! read more

Milksha Great Mall - Coffee & Tea Near Me - Milpitas, California

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Glad to finally find milksha in great mall. I got taro milk, it's creamy and smooth, just the way I like it. read more

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I walked into Milksha on a whim while at the mall with my family today. I was greeted warmly at the door by a worker who offered me a paper menu to look at, then she ran behind the register to be ready to help me. I ordered the Mango Lemon Green tea with honey boba and was pleasantly surprised. It's got just the right amount of sweetness, tartness and the boba is really good. The shop, while small is really cute. I can't wait to try another item next time. read more

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The matcha with strawberry drink was delicious. Just a top tier combination overall. Their recommended sweetness level was perfect (50%). read more

Milksha Great Mall - Coffee & Tea Near Me - Milpitas, California

The salted cream cloud on top of the strawberry matcha was a highlight -- perfectly balanced and really elevated the drink. Ordering was easy with multiple screens available. Cute shop overall, though worth noting there are only four small stools inside, so it's more of a grab-and-go spot than a place to linger. One small heads-up: the lid isn't super secure, so I would avoid shaking your drink. Loved the vibe and would come back if I go back to the great mall - a nice shopping break. read more

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In the great mall so a nice treat to have when walking around. We got two drinks and they were both good however their boba is so chewy soft that it gets stuck together and is impossible to suck up the straw. So recommend getting a different topping but the boba is tasty read more

I really wanted to love this place, but my visit was just okay. To be fair, it might have been my drink choice. I ordered the 'Give This a Thai' (Thai Iced Tea). On the plus side, I love that they don't seem to rely on the heavy artificial coloring you usually see in Thai tea. However, the flavor was noticeably muted and lacked the strong tea profile I was hoping for. I might be willing to give them another shot with a different drink, but this one missed the mark. read more

I was so excited seeing Milksha on Yelp when looking for boba in NorCal since it used to be one of my favorite boba shop in Taiwan. Unfortunately, it is nothing like the ones oversea. Luckily, the drink I got was ok, but nothing too special. Their other milk drinks are either too sweet or not so much flavor. Store was a bit dark and small with just one or two staff on a busy Sunday night. Sadly, I won't be back as there are way more other options in the bay area. read more

Milksha Great Mall - Lavender Haze Fizz - Coffee & Tea Near Me - Milpitas, California

You can order at the cashier or at one of the two kiosks available. I didn't notice that there was a welcome promotion for 15% off first orders until after I placed mine. Cashier was friendly and gave me a stamp rewards card as well as a sticker. It took about 10 minutes for one drink but there were many people coming in and out of the store to get drinks before me. Overall, the store itself is kept minimal yet cute with little seating inside as you wait for your order. It's decorated with jars of tea leaves and matcha supplies which added to the aesthetic. I got a cloudy cream uji matcha at 30% sweet. With tax, it came out to be 7.60. I expected my drink to still be super sweet but surprisingly, it was not overly sweet and the 30% adjustment felt fine. The cloud cream was thick and mainly sat at the top of my drink before mixing it in. There's not a strong matcha flavor despite the intense green appearance. It's slightly grainy but not to an extent that bothers me, just something that I noticed. I'd say it leans towards a green tea flavor instead. The drink was okay, not the best matcha but seems like a decent boba place in the mall and I'd rather try a different drink from here next time. read more

Milksha Great Mall - Cloudy Cream Uji Matcha - Coffee & Tea Near Me - Milpitas, California

Love Milksha in Taiwan! Saw them open up at Great Mall a few months ago and gave them a waiting period before stopping by. It's a small shop that's bright and easy to find. Not many areas to sit though, more of a grab and go. They have 2 kiosks to order from in addition to ordering at the counter. The menu has a good variety of options from lattes, teas, and fruity teas. I went with the Taiwan oolong tea latte with boba (came out to a little less than $7). I was informed a few minutes after I placed the order that they were making a new batch of boba and it would be a 10 minute wait, so I asked if they could just refund me the topping but I'd still take the tea to go. They were super nice about it and refunded me the whole thing AND I still got my drink. It was really good- pretty sure I'll be back whenever I'm at the Great Mall! read more

It's new, it's refreshing, and authentic taste as always. Service is in batches but that's how they maintain the quality. Definitely give the Uji Matcha Latte a try! read more

Milksha Great Mall - Uji Matcha Latte - Coffee & Tea Near Me - Milpitas, California

We had high hope about this place because they are very popular in Taiwan, turns out whatever they sell here has little resemblance to the original shops in Taiwan, the boba drinks are watered down, and the toppings taste terrible. We drove 30 mins to the Great Mall just to try their drinks and we are very much disappointed. read more

Milksha Great Mall - Coffee & Tea Near Me - Milpitas, California

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I really wanted to love Milksha because it is one of my favorites in Taiwan. I was so stoked to learn that its first US location would be in Milpitas, and even better that it would be inside Great Mall. There is just a little something missing from all the drinks I've ordered here. I've been a handful of times since they've opened, and something is still off. I'll continue to give them a chance as they have many seasonal drinks that sound promising. At least there is no wait whenever I visit! Pricing is slightly higher than other boba places considering the quality, but I'll still pop in when I'm in the area. read more

This is not Milksha. This is scamsha. There is practically no overlap between this and Taiwan's true Milksha. I had Milksha a week ago in Taiwan so I'm making this review in hopes they improve. Firstly- the menu is NOTHING like the taiwan menu. Or any boba menu. It's extremely short. There are a couple drinks added for american tastes which is nice! But you should not take away the drinks expected of Milksha's regular menu. The service was normal. Nothing special. The inside of the store is quite small. I ordered their Taro milk which I had high hopes for. The taro was hard. Unlike taro paste at Truedan (rest in peace), this taro paste is not soft. The milk was pretty good per their moniker but it did not save the drink. For their price and this being the first Milksha in the US this is not acceptable. My favorite boba place in Taiwan was not supposed to be like this in the US. read more

Saw a line and became curious. Looked at the menu and the mango smoothie from the picture got me, but it was not on the menu. Orders were backed up. There needs to be better organization and communication. Lady in the front didn't even say anything. Place is really small, there's just four seating blocks. Now on the drinks, they were just ok. Nothing special. read more

Milksha Great Mall - Chocolate smoothie and strawberry mango fruit tea - Coffee & Tea Near Me - Milpitas, California

I was so excited Milksha was opening, but their menu is very limited and different than that in Taiwan. They have 2-3 drinks per category: tea latte, iced tea, uji matcha, fruit tea, milk tea, house creations. I suggest you get less or no sweet as "perfect" was extremely sweet. Honey boba (additional $1) was overcooked, so it was just soft and not QQ. The Thai tea was strong, but the jasmine tea latte was watery. read more

Milksha Great Mall - Jasmine Green Tea Latte with boba - Coffee & Tea Near Me - Milpitas, California

Amazing drink quality and wonderful in customer service. Thanks to the employees who attended to us. Mango Pomelo, Mango Orange smoothies and Taro are so Great. read more

This milk tea shop is originally from Taiwan, and I stopped by on a Friday afternoon with no line at all. It's conveniently located next to Jollibee. Ordering was super easy -- just use the machine, and my drink was ready in about 5 minutes. I got their recommended item, the Cloudy Cream Uji Matcha. There's no option to adjust the sugar level, but it wasn't too sweet for me (and I usually get 0% sugar). The matcha flavor is strong and real -- not like some places where all you taste is milk. read more

Milksha Great Mall - Coffee & Tea Near Me - Milpitas, California

The store was clean and in love the orange fruit tea.. The staff are friendly and I got my order quickly read more

Milksha inside the Great Mall is pretty legit. Fruit teas/smoothies/lattes/matcha beverages/etc. I had the $7.20 mango pomelo smoothie beverage and it was fruity and icy for sure. Good size 22oz. hydrating cup. Good portion for the value. I wasn't expecting to find matcha drinks here in this tiny store, but they have them. I would have gone with any of the lattes as well if I had visited earlier in the morning hours. Decent flavors. There were no lines and no crowds after 2pm on a Saturday. Taiwanese beverage chains are continuously growing in America. The store is modern in colors and upgrades, but very small/tiny space/it's the old Zero beverage spot that I used to visit frequently for coconut cloud drinks. At least they do have a few cubes or chairs for you to sit on when you're waiting inside. Staffs were quick and it's a convenient location. Not bad for having this option inside the Great Mall these days. I'll swing by next time to try something else on the menu. Having two self service kiosks are quite convenient for customers to place orders inside. Yes, legit beverage stop. read more

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Ordered tea latte- 30% sweet, no ice, honey boba. Honey boba is delicious, chewy on the softer side, great honey fragrance. They used whole milk which is A+ for healthier milk tea for us! I can taste the ceylon tea and i prefer a stronger tea flavor. read more

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Came here when it just opened in Great Mall. Small but interesting drinks. Got the Cloudy Cream Uji Matcha. Wasn't expecting it to have hints of yuzu but I thought it was a pretty good matcha (thin). read more