I was very impressed with the friendly reception, high quality service and value for the work done…read more The waiting area was the nicest I've ever seen in an auto shop. There were complimentary snacks, drinks, computers, TV's, comfortable couches, etc. My car was taken into the shop at the exact time of my appointment by the friendliest technicians. The work, involving changing the oil, filter, and general evaluation was done promptly and I was given recommendations for future work without any pressure. The price for the services I had performed were very fair. I would definitely go back again for recommended services.

Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service…read more Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life!

To say customer service is excellent is an understatement. Tony and his entire team are extremely…read morehonest as well as excellent mechanics. I highly recommend them. 5+ many thanks Tony and team. Cheryl

Im so glad I read Brian L.'s review because it was soooo spot on!!…read more Master Tech provided excellent service!! They were professional, fast, efficient, and even gave me a small discount on my services. The waiting area is small but nice and tidy...and they had a few bottles of hand sanitizer available. They adhered to COVID social distancing guidelines and required everyone to wear a mask. Im gladly plan to return for any of my car needs!! And I Highly recommend this business!!

Make an appointment for great services at fair prices. I have been going to Century Auto with my…read morevehicles for over 20 years. They've always taking good care of my vehicles.

Great, was able to get an appointment the same day. Needed rear brakes and paid a little over $500read more

Good honest service and Nino at the front desk makes a huge difference. Sometimes servicing all…read morefour of our family cars. Bravo!

Milestone Liberty is a local gas station, with a touchless car wash. Car washes are few and far…read morebetween in the Germantown area. For $13 I ordered the deluxe package (car was very dirty with pollen, dirt, etc). The deluxe package was to include extra dry time ( 85 seconds) but that's not the case. I expected the full 85 seconds, but as you slowly drive through the air blower, the time cut off 35 seconds early, as if I tripped the exit limit, when the car wasn't completely dry. In this case I didn't get what I paid for... :(

I have been going here for 20 years. Never a problem. Always great, friendly customer service and…read moredecent prices. Those who have complained about prices, etc. probably are Karen's who complain about everything in life. I have even had them do special jobs like running boards on my Honda Pilot, and again no problems and great service. It is a family owned and run business. Very nice people.

I had my car towed to Volo dealership on 355 for low transmission performance. After having my car…read morediagnostics and them find a hole lot of things wrong, it came out to be $25,505.68 a new car. I gave AAMCO in the Air Park of Gaithersburg, MD a call and talk to Keith. I gave him the run down of what the dealer said. He said bring him the car and let him do his own investigations on my vehicle and get back to me. same day in about 3 hours the pictures you see is what he found to be some of the problems. I thought I needed a new transmission but I needed a transmission assby, expansion hoses, transmission cooler, fluids, new radiator, radiator cap and 5 to 8 upper and lower hose to engine and radiator. Keith did everything for $4,881. 40. I was leaving to go out of town and got my car back before time to leave. If you want the best take your car to the best. Keith is my new mechanic he saved me a fortune. It's good to know I won't be stuck on the side of the road due to shabby work. Thanks again.

They made a mistake and quickly rectified it...no arguing or other customer UN-friendly B.S…read more Still one of the best auto repair staffs I've ever seen. RECOMMENDED

I had a very good experience in resolving a drum brake issue on one vehicle with Precision. When I…read moreneeded plugs and coolant replaced on my SUV I decided to go back to Precision. On vehicle pickup I asked the mechanic present what brand of plugs and coolant they used. He would not or could not tell me. He responded that they used whatever is OEM from their parts supplier. There can be lots of variability in parts that can be used, and claiming OEM. Simple question but vague, dismissive answer after paying over $1000 for the work. After getting my keys, I opened the hood to check the engine area (something I always do after having engine work done). Found a pair of pliers left in the engine compartment. Same mechanic came out seeing me with the hood open and asked if there was a problem, to which I said yes and handed him the pliers noting where I found them. Price as high as the dealer. I will likely pick dealer service in the future, all things considered.

Recently, I was changing my engine air filter when my Phillips head bit accidentally fell into the…read moreengine. After searching for it with no luck, I called my longtime mechanic, but they couldn't fit me in until the following week. I did a quick search and ended up calling this shop--they were able to squeeze me in that same afternoon. Not only did they find the missing bit, but they were also incredibly kind and completely nonjudgmental about the situation. The team was friendly, professional, and even shared a laugh with me about the whole ordeal. I truly appreciated their help and would recommend them ten times over!

I have been going to Germantown tire and auto for tire services for years -- if you buy tires…read morethrough them, you receive free tire rotation for the lifetime of your tires. Their service is consistently excellent, thorough and kind and cost estimates align with the bill when they complete their service. Highly recommend.

Dmitri at Augustin Motors is by far the best mechanic I've ever worked with on a BMW. He not only…read moreknew how to diagnose the issues I was experiencing but was able to anticipate any further issues I'd experience as a result of the new part install. Dmitri drove our to where I had overheated attempted to do the repair on the spot and when he couldn't he had a tow company out to me in 10 minutes. He tirelessly worked on my car until 10pm that night and I was able to drive back home. The next morning he even called to make sure I made it home safely. If you own a German car and you need repairs done with honesty and integrity call or drop by to see Dmitri you will not be disappointed. Thank you to Dmitri at Augustin Motors for rescuing me and going above and beyond to make sure I made it home safe. I have to say if there was a sixth star I would have no reservations adding it to my rating.

Real solid guys and I would recommend them for any repair issues you might have! Unlike a dealer,…read morethey don't try to suck every dollar out of you.

I owned a shop next to them and used Fourcade for all my trans rebuilds. He is very efficient and…read morestands behind his work. I would recommend them highly

The transmission in my '99 Ford E-150 burned up and needed a rebuild. The van doesn't have a lot of…read moremiles on it, so fixing the transmission would fix it and it was definitely cheaper than a new van. It took about two weeks to fix which was fine as I didn't need it right away and I didn't want them to rush the job anyway. Vince did a great job rebuilding the transmission and it shifts so nicely now. I think it's actually better than it was from the factory. The column shifter needed so work too and that now operates really well. I had Vince build a race transmission for my Mustang over 15 years ago and it still operates perfectly. Will be using them again for any future transmission needs.

I've been taking my vehicles to the dealership for so many years that I had forgotten how much a…read moregood independent auto shop has to offer. My experience was excellent from start to finish. They were able to get me in quickly when I needed an appointment, and I really appreciated that they worked on my car instead of letting it sit while juggling multiple vehicles. The repairs were completed with great attention to detail and quality. Since my car had been parked and neglected for a while, I also appreciated the thorough inspection they performed. They identified a few items that needed attention, which gave me confidence that the car was safe and ready to get back on the road. The work wasn't inexpensive, but quality workmanship rarely is. I'd much rather pay for repairs that are done right the first time. Overall, I had a very positive experience and would gladly recommend them to anyone looking for honest, high-quality automotive service.

Shop seems to pick and choose what they want to do, and seems to not want to do any simple…read moreservices. I've been turned away three times already. Having been a service manager myself for 2 independent shops and a dealer, I understand what might be justifications to decline a service. None of my visits were out of the ordinary. I understand time is money, but turning away customers is just not right. The most recent visit, was to have a TPMS sensor swapped from one wheel to another (brand new wheel and sensor). I had visited the ship the previous day, and was told it could be done. I even made the effort to take the wheels off the car, so not to take up a lift. Not to mention I scheduled time out of my day , only to be T old work won't be done bc rubber seals on the stem can get damaged. I did inform that the sensor is new, but no luck. TPMS sensors can be removed and reinstalled with no problem, especially when new. I'm just guessing the job wasn't worth their time. But wasting my time was apparently ok. AutoStream website shows a plethora of services thats provided which just doesn't seem to be the case.