Colocho (the owner) is the best mechanic I know. He is always so spot on…read more His services and prices are worth to come to him. Always very helpful and taking his time with each customer. I'm not the best when it comes to explain my car issues with the proper terminology, he is patient and even sometimes had drove my car to understand the issues I previously described His location is very big and his team are as good as he is.

Had a set of Mickey Thompson's sitting in my garage for a while. Gordon and his team…read moreinstalled/balanced/aligned my 2021 Ram under a time crunch. Good ol underpromise and over deliver. The new shoes on the truck are awesome. Honest shop and fair pricing.

They worked with me on my colossal fail of do it yourself drive way repairs. Wayne was straight…read moreforward and the techs worked quickly to get us back on the road. They also handled our oil change. Value is comparable to going prices without the insane upsell pressure. They've handled all our major repairs on both our vehicles. Highly recommend them.

The entire team at Lovettsville BP is outstanding! This…read morelocally owned business (and its friendly, knowledgeable, courteous service) is much appreciated! Family and I have been customers since 2000 with all vehicles. Honest assessment, good communication, personable - they explain all options when repairs needed. They will do their best to accommodate one's schedule. Fairly priced, great work, great people - our vehicles are going strong! Thanks, Lovettsville BP!

been a customer here for almost 30 years. Have always been fairly treated, never gouged. The…read moremechanics are friendly and professional, they know their stuff! They are always available to answer questions, no matter how stupid they may seem. I've used them for everything from safety inspections to engine and transmission replacements. BP has been a Lovettsville landmark for over 40 years. (way back when, they sold gas as a BP station, but when they decided to just concentrate on auto repair and maintenance they kept the name "BP" after Bruce McKimmey,and his dad "Pop", who started the business.) Really nice, down to earth folks. Highly recommended.

I just had my car door repaired here due to an accident, and they did a wonderful job. The door…read morelooks like there was never any damage. The employees were wonderful from start to finish, very courteous , and professional. I would highly recommended this company.

Great support from the whole Team. The Crew, Amanda, and Tiffany were so polite, professional, and…read morehelpful. I recommend 100% based on my experience.

I am so surprised from all the low reviews regarding the service department. I manage a fleet of…read moreabout 16 vehicles or so, they've gotten me in and out quickly with correct parts every single time. They are very welcoming and helpful, I've never had a bad experience with any employee at the century ford service department.

The worst car buying experience we've had. The first vehicle I bought from them wasn't full on gas,…read morecome to find out the gas cap was broken shut and they knowingly handed it over to me anyway. They admitted they didn't fuel it up because the door was broken. The second experience has been worse. Getting someone to answer the phone is incredibly difficult. Then whoever you do get on the phone has no clue what's going on or what they're talking about. It took them weeks to return the difference of our check and the car's sales price after calling literally every day and leaving voicemails. You get a different "manager" each time that gives you the run around. The service department had my truck and closed 3 hours early without calling me and refused to release my truck to me. Terrible customer service every time, and high prices.

I had no choice in using this body shop, as they are the only ones Geico uses. I was a little…read moreconcerned as a few reviews mentioned people leaving the shop with more dents/scratches on their cars than when they arrived. I was pleased with the entire process. A body shop mechanic met me, went over everything he would do, and soon the Geico rep joined us, making sure I had every question answered. The body shop mechanic went around my car and noted every possible scratch and tiny dent. He was far more thorough than a car rental company! The car was ready when they promised, and it looks fantastic. I had an emailed estimate within a couple of hours, and the shop texted and emailed me during the process and when my car was ready. I had two estimates from other body shops in Frederick, and both were hundreds of dollars higher than Zamora. Perhaps that was because I asked for a self-paying estimate.

Do NOT bring your car here. We dropped off our Range Rover Discovery a week ago and the door was…read moredamaged, with no other damage. Picked up the car today and the paint had some specs in it, and they said they would wet sand it to get the specs out while I waited. It didn't work. Eric Zamora offered me $50 or $100 discount so he wouldn't have to paint the whole door again. He said the paint had a "Lifetime" guarantee. I said that's fine, I would pay the full amount. Drove the car home and then noticed that the passenger side side view mirror was melted. Literally the paint and plastic was melted.....!!!! So I called them and drove all the way back to the shop and Eric was already gone for the day, but his worker said that they looked at a picture from the front of the car and said they could see a shadow showing that the sideview mirror looked "wavey" Bull crap!!! He said they took the mirror and the door off the front passenger side to do work on the rear passenger side, and that they only put the sideview mirror in the car and that it couldn't have gotten damaged.... I said there is NO WAY that my sideview mirror could get MELTED on the top of it while it was on my car. The plastic and paint are literally melted!!! Car is in great condition except the door that had to be repaired. Now they are saying that the MELTED sideview mirror must have already been like that. No pictures of the sideview mirror damage prior to doing the work. They melted the sideview mirror at the shop. Don't know how or who, but it wasn't melted when I dropped it off....... Every place I have ever been too takes detailed pictures of a car to make sure that this exact thing doesn't happen!!! DO NOT GO TO THIS SHOP. BEWARE. Dishonest. Go somewhere else.....

This repair shop did a stand up job for me. Treated me with respect and no smoke and mirror…read moregimmicks. My repair shop for life. A very happy customer! Thank you West End Motors. Mike Jewell

Kept upgrading my jeep. These men are amazing. If you want to get help and are patient the key…read moreword here, you get amazing results. I will share all and the last one Mark laughed at, I am trying to get him a picture of it. These men work hard and women. If you want things done in "minutes" and you are in a hurry to get life going and little patients then I would recommend Jilly Lube if you want what you want, here. Thanks team, vr, D Doc! SEMPER FI

After dealing with so many frustrations and ongoing car issues, I finally had a great experience at…read moreSuperior Auto Service. Their customer service was outstanding--they took the time to thoroughly review my concerns, provided detailed photos in the report, and offered honest recommendations at affordable pricing. Big shoutout to John and Jon for taking such great care of me! I truly appreciated their transparency and professionalism. I would highly recommend their services to anyone!

Sunday night, my car wouldn't start. I had it towed to superior on Sunday night and it was there…read morefor them first thing Monday morning. Superior noted on the invoice that the car was dead on arrival. Said they tested the battery and that they were able to start the vehicle with starting fluid after multiple attempts. Well, to me that means there were something wrong with the car battery. They got the car running and charged me $155. They kept the car all day, over seven hours to do the safety maintenance inspection that I didn't ask for. They didn't ask me either. Two days later, the car would not start again. I called superior to let them know and they said that the battery was OK when it was there. The battery was dead in their own words when they checked it. I don't understand why they didn't replace the battery. I was unable to go to work on my new job on Wednesday, I would think that an auto service center would recognize when a battery needs replaced.. I am homeless and sleeping in my car. I have no money to get it towed. Fortunately, somebody helped me in the Walmart parking lot to get the car running so I can drive it to a Walmart service center. If that kind person did not help me, I would've been stuck there. I would not have been able to go to work. I wouldn't had a place to sleep. Anyway, I think they should've changed the battery on Monday when the car was in their shop. I think they should've recognized that since it was dead on Sunday and Monday and it was a really old battery, they should have replaced it. Since they didn't, it was a big hassle for me not going back to Superior auto service again. It said on the invoice that they recommended that I monitor it. That is ridiculous. I'm supposed to just drive the car around and hope that it starts when I get back in. I would have to have an expense of it being towed. Shouldn't they fix the car so you don't get stranded somewhere ? Walmart charged me $150 for the battery and instillation. Superior charged me $155 and didn't fix the car. They just gave me a list of $2000 worth of stuff that needed to be Repaired.