I ordered four individual packages of braiding hair and only received one package. What makes this…read moreeven more frustrating is that the invoice clearly states "4 of 4," which indicates that all four items were supposed to be included in that shipment. I am very disappointed with this experience. I attempted to contact customer service by both email and phone call, and no one ever responded. At this point, I will never order anything from this company again because these shipping practices seem very shady and unprofessional. Do with my review as you may, but customers deserve better communication, accountability, and honesty when spending their money.

Had an awesome experience with Textured Tech. After struggling with hair loss for years, I finally…read moredecided to get a wig. With the help of my sister, we were able to find this place by chance online. Tay was incredibly helpful and patient. He was able to find me a wig that's very close to my natural hair texture. I've been using it for a couple of weeks and I absolutely love it. Having a wig has restored a little bit of my confidence!

I cannot say enough great things about South Bay Truck Tops! We bought a truck top from them about…read morethree years ago, and recently one of the pieces came off. Even though the model we have is no longer manufactured, their team went out of their way to track down the correct replacement part and make sure everything fit perfectly. From start to finish, they were incredibly friendly, professional, and helpful. What really impressed me was that they installed the replacement part completely free of charge. When I asked how much I owed them, they simply smiled and said, "Don't worry about it -- it's on the house." That kind of customer service is extremely rare these days. They stood behind their work years after the original purchase and treated us like valued customers the entire time. If you are looking for truck tops, accessories, or any upgrades for your vehicle, I highly recommend South Bay Truck Tops. Honest people, outstanding service, and a business that truly cares about its customers. Five stars all the way!

Great customer service, they helped me pick out exactly what I wanted, and the install was quick as…read morewell, the whole process from ordering to installation was quick and smooth. I would highly recommend anyone and everyone to come here, you will not be disappointed.

I saw a 1986 GSXR 750 non salvaged running condition bike for sale. I asked the seller did he have…read morea shop he has services at. So I met him at Downshift LA and met Angel. After purchasing the bike I asked Angel if he would go through everything external of the motor and replace everything for the most part and what was his best guess on a cost. He said if I wasn't in a hurry he would take care of it for an amount of labor and add the parts as we go or allowed me to order them myself. Angel turned out to be look you In the eyes honest all the way through. No surprises, no added costs. He dipped, stripped flushed found and repaired 90% of the bike. In all the times I went to the shop to drop off parts or to check on progress every other customer I saw was happy and had nothing but good things to say. Highly recommend Downshift LA.

I'm not sure how many bikes this is now, but I have another "new to me" purchase of a vintage…read moreFZR400RR-SP with Angel & Downshift LA. I met him years ago and almost every bike goes through his shop first. From carb cleans to wheel bearings, from fork rebuilds to electrical issues... Angel tackled them all for me. He's also my buying advisor and routinely checks out the bikes before purchasing.

OMG I can't say enough good things about this beautiful little store! Love love all that they sell…read more It reminds me of the stores in downtown Carmel. Very boutique & charming in style! The owners, are the kindness ladies. They sell items for gifting or for yourself... they vary in styles and items. From shabby chic style patio and indoor furniture to wonderful Shabby Chic, Americana, Beach, pets decor... etc I get lost looking at all the unique items they sell!! They even have some used designer authentic purses!!! Gucci!

Amazing little shop! Bought my niece the cutest shopkins necklace! She's in love with it. They just…read moreopened

8/14/24 My Hubby loves Aloha shirts & were in need of special & fabulous Hawaiian prints/fabric to…read morebring to our Aloha Shirt Lady, Jacqueline on Kaua'i. Our upcoming visit to the islands is just around the corner, our creative & talented seamstress has her own prints but we'd like our own designs to choose from. We've purchased here before (can't believe I haven't done the review!) and Jacqueline actually loved their prints--so did we. The Aloha Shirts were simply fabulous! So here we are again to find more distinctive Hawaiian designs. Today, only "Baba" ("father" in Farsi) was in attendance at the shop, the last time we were here (if I'm not mistaken) was probably before the pandemic. Back then, there were a few ladies working here and were all Pacific Islanders. Baba was friendly & personable. The selection is fairly massive, wall to wall, 2 aisles worth and some on the back wall that were plain (I did not check that back wall!). Pricing? Definitely sky rocketed, just like everything else. It's about $10/yard (the material that's thicker). Hubby needs 3 yards per shirt (XXL Tall). It's a pretty penny, plus the price for custom tailor, that's another discussion lol. Given the price tag, perhaps we will explore other fabric stores (next time) that will accommodate our needs. Plus, when we purchased from the ladies that were here before, they gave us a discount for the amount we paid for the fabrics. Little perks go a long way. In any case, this was a good (learning) experience.

Good selection. Super convenient vs going to DTLA. Next time I need to remember to ask about fabric…read morefibers. Was so excited about the pattern I bought it but realized after washing that it was polyester not a cotton blend. Pretty, but conducts static,

This little gem is fantastic! They are a great boutique with really unique and beautiful pieces…read more I've not been to the store But they have kindly provided outfits for a fashion show held at our church women's luncheon fundraiser for the last several years! Outfitting some church ladies in some wonderful ensembles! Some of the outfits this year were just jaw dropping! I'm heading over to take a look after meeting with Atzaira after the luncheon. She was so funny introducing the models describing what they are wearing and encouraging our ladies to have fun and enjoy their appearance and how beautiful they look! Such a fun and unique collection. The personal service I'm sure will be even more super than what we got at the luncheon.

Great location for very particular fashion ladies which include my daughters for great prices and…read morehuge variety of all things girly ! Very friendly staff and I regularly get my daughter's gift cards for this fashion boutique .

Second time being disappointed No equipment to check our…read morebattery , we were told it will take a whole month to have this service restored.

Had a bad experience with a battery charge service. I came in on Nov 24 to charge a battery was…read moregiven a battery charge ticket and came back with the ticket on Nov 26 to pick it up and the battery I dropped off was no longer there. I spoke with the manager and was told it would be looked into. Was told they do not know what happened to it and was told to come back to get a replacement battery. I came back on Nov 27 and was helped by who I believe was the night manager Nick who seemed to make it my problem and if I actually dropped off a battery that day when he was working as well. I told him the make and model of the car for the battery and he pulled up the battery and then he asked me for my phone number for my account and decided to give me a battery for a different car that I ordered last year instead of the correct battery that we already established previously. I assumed he was correct in giving me the correct battery and found out it was the wrong battery when I brought it home because it was too small. As a customer I do not appreciate being accused of something and was following their procedures. On top of being given the wrong battery as a replacement when I clearly established the information for what car it was for. He did not bother to verify why the battery was different from what was discussed and just gave me the wrong battery.

Best customer service and cutest outfits! Not what you see in all the other stores. Unique and fun!read more

I bought something from this boutique and was charged twice for the same item without being told. I…read morechecked my statement after I purchased this and the owner didn't do anything to help; just took my money. Wouldn't recommend shopping here unless you want to lose your money.