I ordered online tried to cancel HOURS before it was to be delivered- at first was told that they would put my name down and they would just give me a free pizza later - um no - give me my money back. I've called twice after that and was told someone would call me back. NOTHING. How is it that you can't cancel an order and they just keep your money?! NEVER ORDERING AGAIN. read more

Cafe Milano is one of my go-to backup options every time that I'm downtown and my original restaurant plans get thwarted by crowds. There is almost never a wait at Cafe Milano and the food is consistently good. It's not pizza that will change your life, but they make a solid pie. The crust is your standard chewy Pittsburgh pizza crust, the cheese and toppings are plentiful, and their red sauce is flavorful, if not a bit on the sweet side. They also offer a variety of specialty pizzas that are delicious...most recently we ordered the buffalo chicken pizza and weren't disappointed. The service every time we've been there has been friendly and we usually get our food rather quickly (which is important when you're trying to make a show or other event). The main restaurant area is upstairs and then they have a take-out counter and seating on the lower level when you first walk in. During Pirates games, they're usually outside selling big slices of pizza for a few bucks, which is a cheap and tasty option if you need to eat on the run before the game. Overall, I think it's definitely one of the better options downtown for quick, inexpensive, and tasty pizza. read more

Milano - Buffalo chicken pizza - Pizza Near Me - Pittsburgh, Pennsylvania

Great food, great prices. Gets VERY busy at lunch time. Only slightly is the delivery of service at times, tables meals are not always cooked together and a meal arrives 10 mins. after the others have arrived. But the staff are pleasant and hard working. Food has always been tasty and as ordered. read more

One of my favorite places to get an Italian hoagie whenever I visit Pittsburgh. The delivery is usually pretty fast. The hoagie is always nice and warm and most importantly, GOOD! They don't get the 5 stars because more times than not, the delivery driver has been rude when they don't get the tip they think they deserve. That won't stop me from ordering. read more

Medium cheese pizza with pepperoni and banana peppers. The peppers were crisp and hot which added insane flavor to the velvety browned cheese and decadent sauce. The crust/dough was cooked to perfection. Delivers within 10 minutes of ordering. Can't give enough praise! read more

Milano - Pizza Near Me - Pittsburgh, Pennsylvania

Basically, I fell in love with their Broccoli, Chicken Pizza. They were always quite accommodating. Unfortunately, the last few times I've ordered it's taken an incredible amount of time and the food hasn't been as good. Soggy, and gross. I'm hoping they can go back to being good like they used to be read more

Awesome lunch spot downtown. Plenty of specials options - there is something for everyone in your group. Instead of a special, I tried the Buffalo chicken salad which was phenomenal - crispy chicken and topped with Buffalo chips (fries) and plenty of fresh veggies - a plentiful portion! They have a large upstairs area which seems to fill up at lunch time. I will definitely return! read more

This is my go to place for delivery. I usually get a pizza, the pepperoni rolls and the Mediterranean salad. They even have a good "white" pizza sauce for those who can't have red sauce. My order is always correct and delivered in a timely manner. read more

Well... the food is good but definitely not worth the shitty service. We sat at the bar last night to watch the game and get some food and drinks. There were 3 bartenders. None of them pour drinks consistently. They never ask you for a refill or if you'd like another drink. They actually barely ever speak to customers just each other. The girl bartender was actually sitting on the floor behind the bar on her phone at one point for about 5-10 minutes. I realize they're young but come on..... There was also a period of about 15 minutes where there was NO ONE behind the bar at all. Then, one of them had the audacity to whine about being stiffed by the people next to us. WHY ARE YOU SURPRISED??? The best part of that is the other guy telling him to just add money to their check to make up for it. Right in front of other customers. Trust me if the game wasn't on I would have left after the first five minutes of being there. Pizza - great Wings - can't really cook a wing wrong Drinks - sometimes too strong sometimes just juice If I ever came back here it would be for takeout pizza only. The managers/owners need to get a handle on this place for real. read more

My youngest son and I were going to see a show and we wanted to have diner first. We were running rather late so we decided to just get a pizza. We ordered a small cheese pizza. It took quite awhile for it to come. It seemed their bigger concern was having pizzas out front where they were selling slices to people heading to the Pirate game. When we finally got our pizza we had 10 minutes left to eat it. The pizza lacked flavor. It was very bland. I was bummed. I was glad we only ordered a small. It was inexpensive thankfully. No need for a second visit. read more

Got into the Pitts very late and need some yummy food to eat! Guest services from the Hotel said their buffalo wings was the shiz so I had to come check it out since they are open late and haz a full bar. My girl friend and I headed upstairs... the music was popping up there and I thought there was a party going on! Haha nope just a few girls hanging out and a digital juke box. The place wasn't busy and the server that took our order seem like she was running a marathon in there, but was nice. We just ordered wings, it was cooked well, and was really good. read more

If you don't mind dining with riff raft and low life's this is the place for you. Stopped in tonight after the Steelers game and although the restaurant had many women and children in it , they allowed a butch of rowdy fans to use F & MF bombs continuously without regard for the others in the restaurant . Couldn't tell you how the food and service was because after my drink 's came I got disgusted and left . Who allows this behavior in a restaurant? I guess Cafe Milano does . Stay away . Better places in Pittsburgh. read more

Our experience here was great, the cashier was very kind, the service was fast, all Staff were enjoyable and the food was amazing! read more

I was here for business and stayed at a nearby hotel in downtown. They delivered my food (free of charge), but they won't receive an extra star for that because of the TERRIBLE customer service AND they got my order wrong. I was really excited to try the steak ranchero because no. 1 - I love meat, no. 2 - I love french fries and no. 3 - I love ranch dressing! But to no avail, they gave me a plain old steak hoagie. At least they got the extra jalapenos right. Whoopty-freaking-do. The hoagie was definitely nothing to write home about. Let's get to the terrible customer service... the dude who delivered my food got upset when I tried to pay with my credit card. I mean, don't get mad at me cuz your boss didn't ask me how I was gonna pay. Then, he doesn't give me a receipt. Isn't it customary to provide a copy of the receipt when you deliver on the east coast? I'm from California and that's freaking standard, man! Wouldn't you think if you're delivering to a hotel, the person is probably traveling for business and would need to provide supporting receipts in order to receive reimbursement for meal expenses? Come on now! So I kindly asked the hotel front desk to make a copy of the receipt. They were taking some time to make a copy so we stood there awkwardly trying NOT to make eye contact because it was OBVIOUS he was annoyed. Hey buddy, don't be upset with me because you hate your job! When I gave him the receipt and said thank you (yes, I still was polite even through all the awkwardness), he just walked away. No bye, no have a great night, no nothing. I don't know why I was expecting anything more from this guy. Maybe I would have had a better experience if I walked in to place my order instead, but judging on the previous reviews, I highly doubt that. read more

I've never really had an issue here besides when the drivers get lost and I have to wait longer for my food than usual but today was totally different! A co-worker and I ordered 24 wings, with wingdust and 2 orders of onion rings, this isn't the first time we've ordered this same thing. Well when they arrived, the chicken barely had any seasoning on it and the onion rings were burnt. I called and told them about it, the guy said he'd make us a new batch and to send the 1st order back. I asked if he could add another honey mustard and was asked didn't I already have one from the 1st order, I had to explain how we used them thinking we would be enjoying the onion rings. Ummmm. . .when the new ones arrived, they looked exactly like the ones I was returning, still burnt and not able to be chewed because they were soo crunchy that you couldn't even taste the onion in them. The onion rings are usually a nice golden brown and are very good to taste. I dare not call for a third order, I'm just gone suck that up and take the loss. This tells me that the grease they are using needs to be changed. I tried but never again, they got me good for that $11.18. I gave them 2 stars because they do make a good pie and even have good hoagies but them side orders, I wouldn't suggest ordering at all. Very Disappointed Customer RJ read more

Terrible service. Our order was given to the wrong person, yet it was somehow our fault and they did nothing to correct it. Overpriced for basic food. Will NOT be coming back! read more

I've been here both times I visited Pittsburgh. Its a really good spot for italian and/or hoggies. Be care though, their hoggies are REALLY big, so come with an appetite. read more

This used to be my "go to" spot prior to Steelers games for the last 3-4 years, however, I just don't wanna deal with the shitty attitude of the head waitress upstairs anymore so I'm done with Cafe Milano. I'm giving this place 3 stars because of the food and nothing else. The pizza is GREAT! I've read other reviews and saw folks trashing it, but I always get a slice of pepperoni and it's enough to fill me up before the game and it tastes great. The last time I was in Pittsburgh was for the Patriots game. We got to Pittsburgh early and as per usual went to Cafe Milano to eat and hangout. We're sitting there eating, drinking and watching the early game in London and then out of nowhere the check is put on our table by the mean looking waitress. If you've been there more than once, you know who I'm talking about. She doesn't ask us if we're done or if we want anything else - just plops it down. WTF! We were one of only maybe 3 tables in all of the upstairs area. Like I said, I've been here dozens of times and have never had this happen before. What I've always seen before and have noticed numerous times is that she NEVER smiles or extends any kind of pleasantries with my party. I'm not the type to complain, but shit, when you voluntarily work in a business that deals with customers - try treating them more than like they're a pain in your ass and doing you a favor for being there. We found a better spot a couple doors down after the game. That place is our new "go to" before all Steelers games going forward. read more

Love this place. Quick, inexpensive and fun. Good food. Great for after the Pirates games and before a matinee theater date.

A couple friends and I stumbled in here from the blizzard conditions last weekend to warm up, grab a bite to eat and an IPA after the Gallery Crawl. We ordered the garlic knots and the Hawaiian pizza. Although we were pretty much the only table in the entire place (re: blizzard conditions), the food hit the spot and the wait staff was extremely chill. Definitely check it out next time you have a hankering for hearty Italian-American food and happen to be downtown. read more

this particular location is great for pre/post-game Pirates as its right downtown on the other side of the river from PNC Park. lower area has seating for lunch, and upstairs is a bar/restaurant area. the bar can be seedy at times, but nice enough to have a few brews with lunch/dinner. the food is phenomenal. the ny-style pizza is one of the best in (and out of) the city, but the variety of the menu goes way beyond. apps/wings/soups/salads/pastas/etc.. ive tried a lot of this menu and im always satisfied. my fave item is probably the buffalo chicken hoagie. incredible. chicken-cheese-sauce-buffalo fries... half a hoagie here is a large portion. the chicken parm is also a great sub. with daily happy hour, pirates game specials and weekend deals its a no-brainer to knock back a few and try some food. read more

Someone ordered pizza for us for lunch at work the other day from Cafe Milano, and I thought it was very good. I don't normally go nuts for pizza, either. It wasn't the best ever but is worth trying. read more

The food was great! (I had the meatball sandwich). A half sub was definitely enough to fill me up. It wasn't a very busy place when I went, but that may have been because of the weather. Pricing was decent, atmosphere followed, but great eats! read more

This is my favorite place for lunch. I love the pizza. They have a number of lunch specials. Service is outstanding (we always sit in Jens section) I love the white pizza. Get there early as they fill up for lunch read more

Everytime I call here I have a hard time having a conversation with the people that answer. It's loud, multiple people answer the phone, and I never know if they want my name/number, which ultimately makes me feel foolish and the desire to order from them again is gone. Today I ordered garlic knots and baked ziti. The ziti was fine, nothing special, but I definitely did not receive garlic knots. Instead, I got sort of donuts covered in garlic. They were fine, they just weren't what I ordered, and that's not ok. read more

My boyfriend and I live in lancaster and we visited pittsburgh over the weekend and we were looking for a good pizza shop so we went here and it was so good!!! The shop smells so good as soon as you walk in! I would say this is the best pizza in town. I would definitely go back. read more

Good pizza, friendly staff. But while our chicken and spinach 8-cut was indeed tasty, it and the overall atmosphere of the place was missing edge and identity. read more

While this place is nothing to look at, The food is terrific. I've had several things now and everything is wonderful with generous portions. If you are looking for a greek salad?, Unbelievable! it's pretty busy during lunch but almost empty at Dinner and yet the food is still wonderful. read more

Cafe Milano has been my go-to stop for inexpensive and yummy food ever since I was lead in there by my co-workers when I was working as an usher at Heinz Hall back in 2005. This is a very casual, low-key restaurant, so anyone looking for a more high-end atmosphere is going to want to look elsewhere. But if you want a place with terrific food and plentiful portions, this is the place to go. Cafe Milano has really cleaned up it's act a lot just in the past couple years or so. They have their kitchen and small eating area on their main floor and an actual dining room up on the second floor, and both of these areas have been remodeled and cleaned up a lot. This place definitely used to fit the definitely of a "whole-in-the-wall" type of restaurant, but they've really improved the aesthetics of the restaurant, making it much more appealing for anyone glancing in from the sidewalk. The mood and service of the staff is kind of hit or miss. The kitchen staff tends to be a bit cranky (I know they're quite moody on the phone) and I've heard the delivery guys are pretty rude, so that's definitely a downside. The attentiveness of the waitresses upstairs can range from really great to pretty distracted. But then again, they have a lot to pay attention to. If I come in on a weekday after work, there is always just one waitress attending to the entire dining room and everyone at the bar. So if your service is on the slow side, I'm sure it's because your waitress is being pulled in wayyyy too many directions at once. Now on the food. My favorite items on the menu can be found in their hoagies and pizza section. I stick with an 8" hoagie (which is considered their "half" hoagie) and it's always plenty to eat. My favorite hoagie is their ranchero steak, which is a steak hoagie topped with cheese, french fries, and ranch sauce. Pssst, here's a little hint: Ask for the buffalo fries in place of the french fries, it gives it a little extra kick and definitely stands out amidst all the meat, cheese, and sauce! I also love the fish, eggplant, eggplant parm, and vegetable hoagies. They all come fully stuffed with goodies and are so filling! Okay, pizzas. Where to even start. I guess if I had to pick a favorite it would be the broccoli & chicken. Then of course there's the BBQ chicken, five cheese, ranchero (chicken), hawaiian.....I mean, they're all fabulous. And they're generously portioned too. A lot of these are considered gourmet pizzas so the prices are going to be higher than your basic pepperoni, but think of if this way: If there are two of you, split a small. If there's four, split a medium. Trust me, you will have plenty to eat. So now for the best part about this restaurant: They're always open. No not 24/7 open, but whenever a restaurant should be open, they're open. Want a pizza at 11pm on a Wednesday night? They're open. Coming out a Sunday matinee performance and realizing that around 5pm the entire downtown area of Pittsburgh turns into a ghost town? Cafe Milano will be open. I can't tell you how many late dinners I've eaten at this restaurant over the years after coming out of a shift at work or a performance down the street. It's just straight up, no frills, tasty as can be, comforting food. read more

Never again. We were planning to attend a Pirates game and passed by this cafe. When you walk in, there is no host/ hostess to seat you. We were told to, "Go upstairs". We climbed the stairs to the second floor and sat at a table next to the wall. About 10 minutes after sitting down, a waitress came and slapped down 4 paper plates. We ordered a large pizza and Greek salad which both came out relatively quick. The pizza was fair, and the salad was a joke. It came with two plastic dressing packets thrown into the bowl, and was not worth the cost. The service was slow, the clientele consists of obnoxious drunkards, and the food is mediocre at best. If you're looking for a nice family meal go some place else! We saw plenty of options nearby. read more

I had to toss the salad I ordered today for delivery. I opened it, and it smelled like old vegetables. The cucumbers were so old, they were transparent. The tomatoes were mealy. The lettuce was wilted. Got a slice to go with, but it's partially burnt (cheese is black on top). OMG. NEVER again. read more

Milano - Well done (and not in a good way) - Pizza Near Me - Pittsburgh, Pennsylvania

Went to an afternoon Reds-Pirates game and afterwards wanted some pizza. Across the river from PNC Park there is Cafe Milano and it looked like a good place for some pizza. There are two floors, downstairs is just pizza and soft drinks, upstairs there is a bar. While the pizza wasn't amazing, I did enjoy it and it filled my pizza craving. It was also decently priced. The leftovers also made for a great late night snack later that evening. Cafe Milano is a good spot if you are looking for good pizza after a Pirates game. read more

Horrible customer service. You never, ever pass the buck to software or the customer to place blame. Even if it is out of your hands you apologize for the inconvenience and tell the customer what you can do for them. They were rude and unwilling to try and assist their customer in anyway. That right there is how you lose a long time customer's business regardless of how the food was. read more

I was a little confused by the layout of this restaurant when I first walked in. It was immediately following a game at PNC Park, so they were selling pizza by the slice on the street. There was also a counter inside to place a full order, which is what we did. We then took a seat on the lower level but later figured out that there is an upstairs area with a bar and waiter service. Good to know if you're looking to get a beer with your pizza. The pizza, however, is the same whether you order upstairs or downstairs. And it's pretty decent. This is a perfect stop after a ball game. read more

From New York, home where pizza first started.. This place had delicious pizza and crust!! Not even that greasy! Just right

After having walked all day with two crazy kids, this was a nice spot to sit and relax before the Pirates game. So smart of them to have pizza for sale outside, that's what drew us in. The pizza was so good that in still craving it now. The garlic knots were good too and the the soda size was generous. read more

Very good atmosphere, family oriented dining, and most importantly, the wings were delicious.

Had a great dinner here before a show. Mom had a pizza which was awesome, hot and fresh. I had an Italian sub which was tasty. The side salads were even really good. Loved the view from where we sat. This is a small, inexpensive place to eat and enjoy. Highly recommended and so close the the place where our show, Potted Potter was-The Byham Theater. read more

It was good pizza not great. The service was attentive and knowledgeable, quick and helpful. The menu is standard pizza fare with a couple house specialties. Nothing to write home about, just your standard bar pizza. read more

Was suggested this place by a local. I was in the mood for greasy pizza for this hit the spot!! Great service and price. The cheese, pepperoni and sauce were so good I wasn't going to eat the crust but one bite of the crust and I couldn't stop! Will definitely stop next next time we're downtown. read more