This local spa is sooo underrated! I was shocked to see they only had 8 reviews on Yelp. I came…read morehere because my mom got me a gift card to Papillon for my birthday, and I booked my first ever facial with them (I also got her a gift card here a while back before because she's been here before and really liked it). When trying to make an appointment for myself, I called 3x within a 30 minute span and had no answer. Months back when I called for more info about gift cards for my mom, they also didn't pick up. Nonetheless, both times they called back a little while later and left a voicemail, so I appreciated the reach out! They answered both times when I called them back afterwards and everything was set. Booking via phone was super easy, and they also have an online booking system as well. The spa is super clean, cute, and modern. Halina is who took care of me the entire time and I absolutely adored her! So down-to-earth, friendly, and absolutely great at her job. I got a 90-minute signature facial ($120) and it was worth every penny. I didn't even know this came with it but she also massaged my arms, shoulders, and feet! I felt so relaxed and my skin was flawlessly hydrated after. I loved every part of the facial, even the extraction (she made it as painless as possible). I will definitely be coming here again and recommend it to anyone looking for a facial, massage, wax, laser, etc. (they have tons of services!) Thank you Halina and Papillon staff for a great first facial experience!

I just moved to Mount Prospect & was looking for an esthetician & got SO lucky to find Maria G! She…read moreis so kind, knowledgeable, & honest. I had the best facial that includes an amazing mini massage!! After a full day, my skin feels so hydrated and I'm still glowing. I can't wait to continue my treatment here. 10000% recommend!

Everyone can cut a long hair, few inches of, some layers done, but not so many can cut short…read morehair. Emily can , she is the best!!! I tried lots of places in neighborhood and omg I was always disappointed, paying twice to fix what was done, and unhappy with results. But this place is the best, you show them what you want and that what you will get and even better. And the customer service is just like old days they remember you. Emily you are amazing.

I've never been to this salon but my only experience with them will ensure I wont in the future…read moreeither. Talk about rude phone service! Called to make an initial appointment and whatever guy that answered the phone was just beyond rude, passed me on to another woman without as much as an explanation and she wasnt much more helpful in either finding a time that worked nor asking about what I was looking for. First impressions mattee, guys. Work on your customer service!

I got my first ever Gel-x set done here and Nicole was amazing! She explained what she was doing…read morethroughout the service and when it came doing my nail designs, she was great about receiving feedback and going back and adjusting it for me. The rest of the staff were very kind and friendly as well

Had two services with great results. Relaxing, welcoming vibe. Aesthetic design enhanced the…read moreluxurious feel of the space.

Excellent service! I am 71 yrs age and rarely get a manicure/pedicure but my 5-year-old…read moregranddaughter said Poppa you have ugly nails. Gem Nails & Spa, $55. I shall return. Very pleased but I had no nail coloring and I had no issues with chipping! My granddaughter was pleased and for Poopa that's what counts.

Very disappointed in this place. I got a dip manicure done just a few days ago and it is already…read morechipping when it normally lasts me a month.

Great service and my lashes look very nice. Very relaxing experience. Don't hesitate, you'll like…read morethe results.

Hands down Amy is best eyebrow technician I've met. She measures, suggests, educates on go forward…read moremaintenance plan. Believe all these 5 star reviews as she's the real deal.

Amazing....Tania is the ultimate professional. She explains every step and takes her time. Best…read morewax I have ever had. Salon is very clean. Will be back for sure. HIGHLY recommend!!!!

From the owner: Navarro wax skin and beauty offers body waxing and skin treatments.read more

Ladies are very welcomed and doing amazing job! Price is very good i highly recommend this place…read morefor eyebrows waxing!

Had a wonderful experience at this eyebrow salon! I went to a different eyebrow place and they…read moremessed up my eyebrows so bad. Let's just say Dalcy to the rescue. She did an amazing job fixing up my eyebrows and reshaping them, exactly how I asked. Also, I usually always feel the pain while getting my eyebrows threaded, but not with Dalcy. I will only go to Dalcy from now on. If coming to this salon, ask for the owner Dalcy to take care of your eyebrows.